Novant Health

  www.novanthealth.org
  www.novanthealth.org

Novant Health Reviews

Updated November 25, 2014
Updated November 25, 2014
141 Reviews
3.2
141 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Novant Health Senior Executive Vice President Carl Armato
Carl Armato
60 Ratings

Review Highlights

Pros
  • The company provides good benefits and working conditions (in 5 reviews)

  • Large company with great benefits (in 5 reviews)


Cons
  • Salaries (except for CEO and other upper management) are below national average (in 13 reviews)

  • These upper elite members of managers and supervisors have little to no knowledge about their actual departments (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Patient Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Patient Services Coordinator II in Winston-Salem, NC
    Former Employee - Patient Services Coordinator II in Winston-Salem, NC

    I worked at Novant Health full-time (more than an year)

    Pros

    The company provides good benefits and working conditions. They encourage further education. If your clinic met the marks that they set for you, such as patient satisfaction, timely appointments etc. each employee would receive a bonus. This was on top of the regular company profit bonuses they give annually.

    Cons

    Company did seem to be very profit driven. Collecting co-payments was a MUST and if you failed to do so you would get written up. Administration needs to take employee complaints more seriously. The family clinic where I worked went through 4 front desk people in the less than 3 years that I was there. They left because of dissatisfaction with management. There were so many changes being made, no consistency or true leadership.

    Advice to ManagementAdvice

    More positive and consistent leadership.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Too Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Account Representative in Raleigh, NC
    Current Employee - Patient Account Representative in Raleigh, NC

    I have been working at Novant Health full-time (more than 10 years)

    Pros

    Competitive salary and the benefits are pretty good

    Cons

    Too Corporate. No room for growth

    Advice to ManagementAdvice

    Consider employees input in making office decisions

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Great place to work!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Novant Health

    Pros

    Very caring work environment with good people.

    Cons

    Very large corporation that makes it hard to keep everyone on the same page.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    very professional environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Team Lead in Charlotte, NC
    Current Employee - Office Team Lead in Charlotte, NC

    I have been working at Novant Health full-time (more than 5 years)

    Pros

    i would recommend Novant to anyone because their is opportunity to grow

    Cons

    The working environment is very condusive and everyone seems to be readily available to help when needed and the compensation is great depending on individual job experience

    Advice to ManagementAdvice

    Management to be rally get involved to know the staff which is a great thing

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    I have steady work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Physician Office II in Charlotte, NC
    Current Employee - Manager Physician Office II in Charlotte, NC

    I have been working at Novant Health full-time (more than 5 years)

    Pros

    There is steady work. Great opportunities if you know the right people

    Cons

    Very difficult to move up in the company even though you may have made necessary changes to improve your chances to move up. Such as more education.

    Advice to ManagementAdvice

    Make more time to get to know your employees, in order to learn more about what they are looking to do with in the company as far as personal growth goes. Help them to reach their goals.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Novant Health Leading the way in patient care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Radiology Technologist in Salisbury, NC
    Current Employee - Radiology Technologist in Salisbury, NC

    I have been working at Novant Health as a contractor (less than an year)

    Pros

    Great leadership, incredible staff, ample opportunities to learn and experience new skills.

    Cons

    Too many fantastic opportunities to be able to choose which one to start with.

    Advice to ManagementAdvice

    Keep up the great work.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Very unprofessional management staff and to much favor showing among management at the CBO in Winston Salem.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Specialist in Winston-Salem, NC
    Former Employee - Insurance Specialist in Winston-Salem, NC

    I worked at Novant Health full-time (more than 10 years)

    Pros

    Great pay, alright benefits, great coworkers.

    Cons

    Unprofessional management, Does not care about there employees, lots of turn over, horrible work environment at the CBO in Winston Salem

    Advice to ManagementAdvice

    Hire some Management with people skills.

    Doesn't Recommend
    No opinion of CEO
  9.  

    High school all over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Patient Access Specialist in Haymarket, VA
    Current Employee - Patient Access Specialist in Haymarket, VA

    I have been working at Novant Health full-time (less than an year)

    Pros

    Certain supervisors are awesome. The salaries are competitive with other local hospitals.

    Cons

    I'm not really sure how certain supervisors became a part of management. They have no managerial skills to speak of.

    Advice to ManagementAdvice

    Communicate with your staff. Include them in the decisions you make about the hospital. They are on the floor and in the ER day in and out and you stop by once in a blue moon. They know what works and what doesn't.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Pharmacist in Winston-Salem, NC
    Current Employee - Staff Pharmacist in Winston-Salem, NC

    I have been working at Novant Health full-time (more than 10 years)

    Pros

    lot of clinical experience at job

    Cons

    not good communication between everyone

    Advice to ManagementAdvice

    be honest

    No opinion of CEO
  11. 1 person found this helpful  

    I had a really nice experience working at Novant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E/M Coding Educator in Winston-Salem, NC
    Former Employee - E/M Coding Educator in Winston-Salem, NC

    I worked at Novant Health full-time (more than an year)

    Pros

    Novant has done several things that show me I matter as an employee. The work-life balance is good with no major overtime, no projects with unrealistic deadlines, no understaffing. The environment is productive and laid back. It is patient-centered, provider-centered, and ethical. I feel like the company is growing and that people have a lot of opportunity. I left for a personal reason and would have liked to stay with Novant.

    Cons

    There is travel within NC, Virginia for my job. One thing that makes it difficult is you meet on physician's schedules, which means before or after practice. If your meeting is at 5pm and you have to drive an hour to get there, you will get home late. You can come in late but it can be difficult to maintain a schedule. Generally, meetings are in Winston or Charlotte, or halfway between. They do reimburse for mileage but plan to put a lot on your car.

    Advice to ManagementAdvice

    This is okay, but it seems that investing in conference calls would be a good move for this company. I would also like to see more work at home agreements, especially in positions that require a decent amount of moving around the region.

    Recommends
    Positive Outlook
    Approves of CEO

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