Nu Skin Reviews

Pros

You get great benefits even as a part time employee. We had quarterly bonuses, monthly points that got us free company products, and they provided lunch/dinner on the busiest days of the month.

Cons

Most of the guys that work in the call center are also in college so the hours and work can be kind of intensive when you are trying to go to school and work.

Advice to Senior Management

I think you guys are doing a great job! Thank you so much for your generosity. It really motivates your employees to work their hardest.

Pros

• Executive leadership cares about employees
• Bonuses were awarded almost every quarter I was there
• The work environment was very laid back (normal hours, good work-life balance, no problem getting time off, etc.)

Cons

• There were a couple pretty big rounds of layoffs while I was there
• The multi-level marketing industry is not well understood in the greater business world so skills picked up on the job here may not transfer well to non-mlm companies, making it harder to find work

Advice to Senior Management

Try to keep headcount at optimal levels so that there will not be need for the huge layoffs that have happened in the past.

Pros

Competitive pay for a part time job. Works well around school schedules. Work with some really great people. Awesome bonuses and company parties.

Cons

Virtually NO benefits for part time employees. Hard to get time off or swap shifts, because of so many languages supported. Bad top to bottom communication. Always a feeling of being extremely dispensable. Team leads constantly breathing down your neck to improve. Very little independent ideas get recognized by management. People get promoted based on numbers alone, not procedural knowledge or management skills.

Advice to Senior Management

Look less at the numbers, and more at the people you have working for you when promoting. Listen to ALL employees ideas for improvement.

Pros

Great people, very open management, clear cut goals and feedback, and great company culture!

Cons

Big company so it takes some time for changes to take place.

Pros

Excellent team work, cohesiveness and a company that believes in being a force for good.

Cons

Working hours can be long at times.

Advice to Senior Management

Personal inventory development plan should be in place for all staff regardless of whether they in support or leadership role so that every staff has a hope to move up from his/her current position.

Pros

I like working at Nu Skin as they have been flexible with my schedule (non call center position). The upper management really cares and it shows.

Cons

There is often a disconnect beteween upper management and actual employees. (Read middle management sometimes looses the vision of the upper management).

Advice to Senior Management

Make sure you have the right people in the right place in regards to middle management.

Pros

Pay's better than anywhere else in the area. Seriously. Language speakers start at $12, and after working here for a year you'll make over $13 an hour. Other jobs in Provo might pay only $8~10.
Part time and full time job opportunities.
Sales experience.
Working with nice people.

Cons

Employee hard work is not recognized on an individual basis. They have BBQ parties sometimes to say thanks to everyone, but what about my record performance? Sorry, but it wasn't on the memo.

Promotion within the company is partly based on performance, but mostly based on who you know. Perhaps it's the same anywhere? I don't think other companies doing the same thing justifies it.

Nu Skin believes in showing money, not respect. You won't get much respect from the upper management, but that's okay because they pay you, right? So just do what you're told, even if it seems inefficient.

There is no employee loyalty. I could write an essay explaining this, but I won't. Just trust me. There's no employee loyalty here. There are plenty of other second-language speaking return missionaries to replace you at any moment's notice. Their turnover rate is also ridiculously high here - you'll see most people hire and quit within 4 months (they ask in the job interview if you're fine working at least 4 months before quitting, as evidence of this).

It's pyramid marketing, disguised to look like an earth-benefiting business. That's like a snake wearing a fedora. The fedora's really nice, with a feather in it, but did I forget to mention it's on a snake? However, it's a business, and they're just in it to make money like everyone else, only with less morals than everyone else. Remember the snake?

Advice to Senior Management

Listen to your employee's feedback. They're giving it because they do the job that you did over 20 years ago. Times have changed, and so should the business model.

Respect your employees. When we perform well (upsell more than we did last month), how about personally telling us "thank you" or just walking up to us and congratulating our good efforts. Giving us a piece of candy because we sold $500 in one hour basically says you think we're circus monkeys. Until you get this right your employees will never respect you.

Everyone knows Nu Skin is an MLM. There's no need to pretend that we're doing the world a favor by existing, despite the small donations Nu Skin makes each year to Africa. Stepping on Americans to feed Africa isn't very humanistic. Then again, the type of people who get into MLMs are already fine with stepping on others to help themselves, so go right ahead.

Change the call monitoring grading procedures. They do not reflect what a professional, helpful phone call should be. Don't let only management, who only occasionally take real customer phone calls, decide what makes a good phone call. The employees who have been there a long time know better than you do.

Pros

Nu Skin is a fun, friendly and enjoying environment to work. Great benefits, great communication throughout company, great work/life ratio.

Cons

Sometimes it was all about who you know.

Advice to Senior Management

None

Pros

good salary
bonus
many events for employees
discount for the product
free products

Cons

very busy at the end of month.

Pros

good benifits..
nice people/peers etc.
good products
good conferences
caring management
international career opportunities
great for inclusion of their product improvement

Cons

lots of competition for promotion
low amount of training and career devel.(need more training and devel. programs for career growth)

Advice to Senior Management

Keep up the innovations for products.
Great with being personable with employee regardless of level in the company.
keep up the great benifits