Nu Skin

www.nuskin.com

Nu Skin Reviews

Updated January 29, 2015
Updated January 29, 2015
74 Reviews
3.9
74 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nu Skin President, CEO, and Director M. Truman Hunt
M. Truman Hunt
51 Ratings

Review Highlights

Pros
  • In addition to the competitive pay you get, you also get free products and multiple company events for free (in 12 reviews)

  • Great benefits (401k, Health, Dental, local perks, full in-office gym) (in 7 reviews)


Cons
  • At the call center you are stuck on the phone at a computer all day (in 5 reviews)

  • Thick upper management hierarchy, so it is hard to move up (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Excellent company with a great culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer Analyst in Provo, UT
    Current Employee - Programmer Analyst in Provo, UT

    I have been working at Nu Skin full-time (more than 10 years)

    Pros

    Benefits and pay are on par with good companies. The bonus structure is better than most. The Executive management team really cares about employees and their individual success, and that is how they drive success at the company generally.
    They value company experience and knowledge. I work with a number of people who started at the warehosue or the call center and now have well paying professional positions. In the 'I gotta have it now' culture, this sometimes takes too long.
    This company also truly lives up to its 'Force for Good' culture in the community, its employees, and many places in the world. This is exhibited by both the corporation and members of the board and executive management.

    Cons

    Advancement in position is slow, because retention is high in professional positions.
    The Call Center is probably just a little better than average in which to work, and that is where most of the hiring is found.

    Recommends
    Positive Outlook
  2.  

    great perks, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Support Specialist in Provo, UT
    Former Employee - Product Support Specialist in Provo, UT

    I worked at Nu Skin full-time (more than 3 years)

    Pros

    They give great bonuses, Christmas presents, Lagoon Day, free products, great onsite exercise facility, competitive pay, extensive training for superior customer service, always hiring at call center. Great company values and okay work-life balance.

    Cons

    Always hiring at call center, and training every month. This is bad because it means you are expendable. They aren't afraid of the cost to train new people because they are hiring new people anyway. Although the call center has some quick turn-over it is hard to move up. Some of the current management have poor interviewing skills and are biased. They don't necessarily choose the person who is most qualified for the job. I know people who have quit on good terms and were not hired back although they had over 2 years of experience with that position. At the call center you are stuck to your computer all day and micromanaged to stick to your break schedule to the "T."

    Advice to ManagementAdvice

    Please consider the management at the Call Center, make sure they are doing the best job to choose the best employees for your company and not just their favorites.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good benefits, call center is horribly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Agent in Provo, UT
    Current Employee - Call Center Agent in Provo, UT

    I have been working at Nu Skin part-time (more than a year)

    Pros

    - Awesome Christmas bonus
    - Tons of free products
    - Quarter and annual bonuses
    - Lots of small gifts and perks throughout the year
    - Starting pay is decent
    - Working in the high rise feels like an actual job

    Cons

    - Call center management is highly misogynistic; better play Call of Duty with the boys' club if you want to advance
    - Any promotion relies heavily on who you know, not what you know
    - Management and workforce management treat you like a number, not a human being
    - Don't accommodate to school or life schedule changes what-so-ever. Would rather just have you quit and replace you with somebody else

    Advice to ManagementAdvice

    - Actually take calls out on the floor. You're so distant from your employees you have no idea what actually goes on anymore
    - Flush the call center management and replace them with new blood. The well has been poisoned, and the current management is stagnating your entire customer-facing end

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    part time work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Nu Skin

    Pros

    good if you have a lot of freinds

    Cons

    commission based and you don't get a base salary

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    No room for upward growth, conservative culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Provo, UT
    Former Employee - Marketing in Provo, UT

    I worked at Nu Skin

    Pros

    When the company is doing well financially they reward their employees significantly i.e. semi-annual bonuses, Christmas presents and bonuses, Thanksgiving turkeys for every employee and Halloween monetary rewards for costumes. In 2014, they began heavily contributing to every employee's health savings plan - $500 for the start of the year and $50/monthly deposit. They also announced generous retirement contributions. Not sure if this will continue since they are suffering a setback in China currently.

    Cons

    Lack of transparency: the VPs and directors are the only ones in the know. They don't engage well with subordinates. Lack of collaboration and teamwork outside of meetings. Heavy meeting culture among only VPs and directors with high level speak only communicated. No mentorship programs to grow willing subordinates. No opportunity to climb the corporate ladder.
    Lack of flexible working hours: to anyone below VP/director level. Outdated, old school managment butts in seat style even if there is not work to be done.
    3 percent maximum yearly bonus - any more is unheard of.
    Employee culture: employees are predominately middle-aged, are married and have families. This is fine for many but if you're a young, innovative professional seeking a flexible work conditions and a better work/life balance then it may be a concern.

    Advice to ManagementAdvice

    Offering flexible working options is a must. This is the 21st century digital age where people can work from anywhere so loosen the reigns a bit for willing employees. Some managers are very concerned with appearances and maintaining tight or micromanaging control.
    Meetings could accomplish a great deal if people didn't beat around the bush and would get to the point, but many employees are afraid to contribute because an open and inviting environment is nonexistent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Amazing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Emeral Executive in New York, NY
    Current Employee - Emeral Executive in New York, NY

    I have been working at Nu Skin (more than a year)

    Pros

    Innovative, brilliant corporate management.

    Cons

    People still skeptical about this business model. But if you really look at it, it is a good thing.

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Pretty good for a call center. Not a great job though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Support Representative in Provo, UT
    Former Employee - Customer Support Representative in Provo, UT

    I worked at Nu Skin part-time (more than a year)

    Pros

    Great benefits like free products and awesome Christmas bonuses. Most of the coworkers you work with are friendly and fun to work with.

    Cons

    The distributors you talk to are horrible and you have to basically do whatever they say because management is too scared to ever say no when someone is mad. They are extremely inflexible with scheduling. They are always so desperate to hire language speakers but its because they won't let anyone change their schedule and so they're forced to quit. The scheduling department (Work force management) is a nightmare. They've made a few people cry that I've seen because they're so rude.

    Advice to ManagementAdvice

    Hire and promote based on experience and knowledge rather than someone who is fun loving but has no idea how to do basic tasks. We all know you have a "bad list" of people who will never get promoted because they got on the call center manager's bad side.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Amazing culture, really a fun place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distributor Support in Provo, UT
    Current Employee - Distributor Support in Provo, UT

    I have been working at Nu Skin part-time (more than 3 years)

    Pros

    They make it worth it to work there. In addition to the competitive pay you get, you also get free products and multiple company events for free. Employees are number one priority here, so it makes what can be a thankless job worth it.

    Cons

    It can be hard to work with the distributors of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I've enjoyed my 5 years of working with this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Provo, UT
    Current Employee - Analyst in Provo, UT

    I have been working at Nu Skin full-time (more than 5 years)

    Pros

    Great benefits (401k, Health, Dental, local perks, full in-office gym). Good growth pipeline.

    Cons

    The current regional management doesn't fully grasp the opportunities that could come from relying more on data analysis.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nu Skin full-time

    Pros

    Extremely family-friendly, and very generous with bonuses and other perks when the company is doing well. The work is stimulating, and I feel I've learned a lot.

    Cons

    Due to an overabundance of positive aspects, people don't quit much. Often, the only way to advance a career is to leave. Salary seems to trend on the low side - probably because they can get away with it.

    Advice to ManagementAdvice

    Top management tends to focus on the sales side of the business at the expense of the "back office." A bit more support to us corporate peons would go a long way to helping the company run as efficiently as it appears to from the outside.

    Recommends
    Neutral Outlook
    Approves of CEO

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