Pros

Working for Nu Skin was probably like any other call center job. It involved convincing callers to keep ordering, or to start ordering the company's products. The difference was that upper management made us at the bottom feel like we were important. They would continually come to our office to congratulate us on achieving goals, and encourage us by offering different benefits. The atmosphere was always friendly, management on all levels were understanding and helpful, and it was easy to increase your pay by requesting to follow different training plans.

Cons

If you are a student you can't do your homework, and you can't browse the internet unless your waiting for a call, and this never happens because it's almost always very busy. The people that buy and sell the product can be frustrating to work with, and because Nu Skin is pretty much a pyramid scheme you have to field a lot of angry calls.

Advice to Senior Management

Continue to pay attention to each level of the company and give credit where it's due. Also, find a way to keep better control of distributors so that there is less dishonesty among customers

Pros

Humanitarian efforts and focus on doing good in the community, world, etc. are great. Free products.

Cons

Everything else.

A few:
1. People are just "happy to be there"--no ambition, no drive, no motivation to have an impact. People refuse to take accountability. People stay in their jobs forever and there's no real career development opportunities.
2. Young people get frustrated because of #1 and leave--most of my most talented co-workers who had the biggest ambitions left to go elsewhere
3. Promotions are a joke--no real rhyme or reason. Definitely not based on qualifications (I was not passed over for a promotion, so this isn't just some bitter former employee's griping). Some were promoted strictly because of their gender. Others had no real qualifications.
4. Too conservative--competitors much more innovative and aggressive
5. Disconnect between top management and everyone else--I personally heard HR generalists say that negative feedback/info was removed from presentations delivered to the CEO and executive committee--not the best way to run a business . . . this was confirmed by someone I met who interned there, too, IN THE HR DEPT.
6. Compensation is dreadful
7. It's an MLM so the independent distributors run the show and the executives bend over for whatever they want, even if it makes no strategic sense

Advice to Senior Management

Please don't brush off my comments. Too many employees share these sentiments to ignore them. NuSkin has such a great story and ability to have positive impact on the world around us to let it slowly implode because of it's internal culture of complacency. Don't let good, young talent go. You've lost more star performers than you'll ever realize--many to your competitors. It's a worthwhile investment.

Pros

A company that embraces change and gets the word out. Very aggressive in looking for the next best thing and bringing it to market. Willing to recreate themselves when necessary. Willing also so spend what ever it takes to get the job done right the first time. Past company leadership was stronger and more focused. Now it seems as if things are much more fragmented and unclear. The company will need to look for ways to grow their current markets and continue to grow globally where they are based rather than beyond where they are. It was a good place to work with a healthy environment most of the time.

Cons

too conservative environment for most people who were not raised in Utah.

Advice to Senior Management

Look for real leadership within the company.