Nuance Reviews

Updated April 16, 2015
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3.7
39 Reviews
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Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
16 Ratings

39 Employee Reviews

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  1. quality assurance engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great work environment. Nice managers and colleagues.

    Cons

    Lack of up-to-date documents and knowledge base.

  2. System Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Pros

    Challenging Work. Work is used by the company

    Cons

    Management is not the best

    Advice to Management

    Improve internship program

  3. Helpful (2)

    #1 in voice recognition but worst software company I ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Nuance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Entering the voice recognition industry is a challenging yet rewarding experience.

    Cons

    Softwares produced by this company (in the auto department at least) are based on early prototypes implemented (hacked) in a rush to seduce customers or enter new markets. They never get refactored and the quality of the code produced is simply awful. The management is to be avoided at all cost. Cold-blooded and eager to finger point anyone to cover their own responsibilities. My worst experience ever.

    Advice to Management

    Take into account the complains raised about some of your managers and do not hire anyone willing to produce quality code.

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  5. great atmosphere, benefits and culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Support Analyst in Waterloo, ON (Canada)
    Current Employee - Product Support Analyst in Waterloo, ON (Canada)

    I have been working at Nuance

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    amazing benefits, great people, perks, management, colleagues.

    Cons

    some work and life balance, they try to mitigate this though.

    Advice to Management

    Keep innovating and serving our customers. Don't let market share leadership build complacency.

  6. Have interesting projects, young environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer in Montreal, QC (Canada)
    Current Employee - Principal Software Engineer in Montreal, QC (Canada)

    I have been working at Nuance full-time (more than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefit and compensation and time-off policies

    Cons

    Company doesn't pay overtime, and having cut-off twice per year

  7. Research Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Pros

    Flexible work environment, and very nice colleagues. The project is interesting and encourage the creativity of the stuff.

    Cons

    Not enough communications between different groups, so some cross-group problems take long time to solve.

  8. Helpful (6)

    Want to destroy your career? This could be your chance!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pay is good, unless you consider the hours... Some intelligent individual contributors.
    It's a name on your resume

    Cons

    Where to start? Management is completely in the dark ages of management, a spider's nest of an environment.
    HR would sell their mother before supporting any action that could actually be good for an employee, paid executors of the management edicts.
    Directors and VPs taking credit for all the work, blaming their stupid decisions to individual contributors or their peers, no vision on products or customer satisfaction.
    The culture lives in the past: performance ratings once a year based on the infamous bell curve, promises by CEO of bonuses that Don't materialize, all in all, nothing is encouraging.
    Tons of process to instill any bit of positive change, no investment in future ideas, constantly in the rut of "just make it work for now", total disregard for metrics.
    Great majority of managers manage-up to their bosses and don't develop their employees... Unless they are part of their "exclusive circle"

    Advice to Management

    Please disappear, you are disastrous!

  9. Really good place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Applications Developer I in Montreal, QC (Canada)
    Current Employee - Applications Developer I in Montreal, QC (Canada)

    I have been working at Nuance full-time (more than a year)

    Pros

    Nice people, They work hard. 4 weeks of vacation since you got hired.

    Cons

    Difficult to grow. Too much people before you.

  10. Helpful (2)

    Some bright people, a lot of lacklustre managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Nuance full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent office location. Good benefits, On-par salary with Industry for the most part. ESPP plan. 4 weeks vacation for all Canadian workers.

    Cons

    Direction? With a CEO that has a Star Trek obsession but a lack of vision, a senior executive team fearful of the consequence of not conforming to his law and a layer of VP/Director that is mostly inept at managing anything but their own managers, the politics of this company will rival most countries. There is no accountability for anyone, priorities are scattered and tend to come right after a layoff round. Speaking of the layoff rounds, they are a regular occurrence.

    There is a major outcry about the compensation package for the CEO (37 Million while the company was tanking) while the individual contributor saw their bonus package melt by approximately 50%+.

    Did i mention politics?... oh yes.. I did...

    Several executives have fled over the last 2 years meaning that there are changes coming. Will they be for the better... not if the CEO remains.

    Advice to Management

    You like politics... time for a putsch. Get rid of the lack of vision, hire a real leader with a plan to grow the company, not just his salary base so that Nuance becomes what it boasts it is.. the best in the industry

  11. Helpful (5)

    Frustratingly chaotic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Montreal, QC (Canada)
    Current Employee - Software Engineer in Montreal, QC (Canada)

    I have been working at Nuance full-time (more than 10 years)

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Very good benefits (health insurance, vacation, stock purchase plans). Usually a good work/life balance. The office has a good location downtown. You can play with some of the best tech in speech recognition.

    Cons

    Product management has no vision. There is too much focus on R&D and IP, because R&D sucks at D (development) and nobody knows what to do with out IP other than selling their rights. Experience is the only thing that's recognized, not talent or quality. IT is incompetent. There are highly politically isolated groups, even years after a merger. Few good "vertical integration" engineers or "overall vision" managers; everybody's narrow-minded and isolated.

    Advice to Management

    The lack of focus on quality will hurt us very soon. You cannot survive solely on half-baked products. There are many spectacular scientists and engineers in there: Listen to them rather than the mostly useless mid-managers.

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