Nuance Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 99 ratings Employees say it's "OK" |
CEO Rating
Based on 68 ratings
Chairman and CEO |
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Pros
Collaboration between certain groups works well and there are a few shining stars in the mediocre pile of people.
Cons
A rudderless ship with entrenched management and no career growth, it's place where many talented people languish and the sales force is given too little to sell with and no comp plan for new services so that any launch takes months or years. It's a fire drill culture and there's always something to pull people from place to place and task to task. Many people do not have the qualifications to succeed and many others hold data so close that it's a pity that the company doesn't have a culture that prizes communication. The morale in some of the remote offices is so depressing that it's become abysmal.
Advice to Senior Management
Communicate, promote your staff, stop trying to be all things to all sales channels, treat your PS team with more respect and give them a chance to do other things, and quit the "prima dona" syndrome.
Pros
Speech technology is interesting
Flexible hours
Cons
No real possibilities to grow
Heavy work pressure
Bureaucratic approach to R&D
You never know what the next company that gets taken over is going to bring in
Pros
flexible time off, no manager oversight into your daily activities, small gym in corp HQ, food is good but not free
Cons
no training, all promotions based on politics, no communication between different business units/depts. Shameless outsourced telemarketing operations whose incomptence trickles up to nuance employees
Advice to Senior Management
start embracing modern management styles by empowering employees. sexy product but it is sold through old fashion methods. Managment is too old fashion
Pros
dynamic work environment
continuous acquisitions
great place to get experience for juniors
flexible workplace / time
very flexible PTO planning
international company, sometimes travel opportunities
If you don`t expect pay raises, promotions or appreciation for hard work, this is the place to be.
Cons
no budget for training, year after year
very burocratic hiring process
job openings are filled with friends of current managers
promotions are based on who you know, not on competence
very unstable office locations
Advice to Senior Management
stop the strategy of burning your employees
Nuance spends millions of dollars every year on a sales kick off meeting. 700+ (!!) sales/marketing/sr manament staff travels from all corners of the world to Vegas. The company would get a lot more return if it invested the same money in employee training, also for non-sales staff.
Pros
Great technical staff. Flexible about working from home. Some ability to travel for projects. Interesting technologies. Not much else that's positive that I can say.
Cons
Upper management shows great disdain for employee morale, training, and work-life balance. Projects are often run as death marches and are oversold on technical capabilities. Upper management has no concern at all for employees. Communication on major issues, such as layoffs, salary freezes, lack of bonuses, restructuring, etc are handled extremely incompetently and usually the worst way possible. Upper management is extremely aloof and cold to employees. HR is generally incompetent.
Advice to Senior Management
Understand that the actions you take to further enrich yourselves impact the regular employees. Look beyond your wallets.
Pros
Ability to progress over three summers. I was given the opportunity to take on greater responsibility and leadership roles as I continued to work with the company.
Cons
Nuance seems to promote from outside the company rather than reward insiders just from what I had seen but not in my personal experience as an intern.
Advice to Senior Management
Consider creating internship positions outside of Compliance to serve as a basis to train future graduates to become future employees in the finance organization, especially in such a dynamic and acquisitive environment.
Pros
Work Life Balance is accomadated
Cons
Maximum amt of work with minimal staff
Advice to Senior Management
Communication at all levels are ideal
Pros
Opportunities to learn different areas of the industry
Competent Managers
Commitment to Employees
Good cross functional group communication
Nice culture
Cons
Bad Benefits
Demand to work a lot of hours
No opportunities for promotion
Not flexible with time/working from home
Not all departments are treated equal
No Raises unless you are an executive
No Bonus unless you are an executive
Advice to Senior Management
Better benefits, bonuses, and salary raises. Unexpected job cuts are also having a large impact on the morale of the company
Pros
Great opportunity and team environment. Relly enjoy working there.
Cons
You do have to work hard and for some people that could be a con.
Advice to Senior Management
Keep going!
Pros
smart people, good market opportunity
Cons
Aweful blame culture with poor accountabilty, consume and expell philosophy of personnel development, senior management focus on self preservation, poor vision on market position of company and products.
Advice to Senior Management
Develop the talent you have, be transparent on the rules of engagement when you recruit, and dig deeper to see the difference between good senior managers and those who rely on (and hoard) process and personnel knowledge to maintain their roles.



