Nuance

www.nuance.com

Nuance Reviews in Mahwah, NJ

Updated October 12, 2014
Updated October 12, 2014
359 Reviews
3.1
359 Reviews
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Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
229 Ratings

Review Highlights

Pros
  • Good work/life balance, if you are in the right division or have the right manager (in 26 reviews)

  • The pros of working at Nuance is they allow employees to work from home resulting in better work life balance (in 15 reviews)


Cons
  • They claim to support work/life balance, but that truly doesn't exist (in 24 reviews)

  • HR and senior management will listen to you, but they won't hear a word you're saying (in 16 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Fun office environment and employees are treated well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer in Mahwah, NJ
    Current Employee - Principal Software Engineer in Mahwah, NJ

    I have been working at Nuance full-time (more than 10 years)

    Pros

    The office is an enjoyable place to be. Employees are friendly and there are a lot of activities. Great opportunity to learn different skills.

    Cons

    Big company culture. Senior management is becoming too number oriented.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Project Manager's review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Mahwah, NJ
    Former Employee - Project Manager in Mahwah, NJ

    I worked at Nuance full-time (more than 8 years)

    Pros

    Good pay and good benefits

    Cons

    too many hours at work. No work life balance. Too much emphasis on billing clients in ways that are unethical at best.

    Advice to ManagementAdvice

    consider following your code of ethics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 7 people found this helpful  

    Bad, bad, bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Architect in Mahwah, NJ
    Former Employee - Solutions Architect in Mahwah, NJ

    I worked at Nuance full-time (less than an year)

    Pros

    Some pretty intelligent engineers and that's it.

    Cons

    No work / life balance
    No ability to focus
    Low pay
    Recruited for one position only to find out the position was completely different
    Management doesn't seem to have a clue how things actually work in the real world

    And the parting gift...

    Benefits are terminated on your last day versus end of the current month.

    Advice to ManagementAdvice

    First, get a clue... Nuance isn't the center of the universe.

    Second, if you want to be a partner to a major networking company (wink, wink) you need to get it together and dedicate some time and resources to build that partnership.

    Third, understand the partner products your attempting to work with. It's utterly ridiculous to see SoW's go out so so underestimated and impossible to fulfill.

    Fourth, working on four or five different project simultaneously doesn't work. Hire some people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Mahwah, NJ
    Current Employee - Software Engineer in Mahwah, NJ

    I have been working at Nuance full-time (less than an year)

    Pros

    decent vacations, Nice working Environment, haveing people lead u to design things

    Cons

    not great location, pay is ok but not too great

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    Great As Entry Level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Technical Consultant in Mahwah, NJ
    Former Employee - Senior Technical Consultant in Mahwah, NJ

    I worked at Nuance

    Pros

    Opportunities to learn different areas of the industry
    Competent Managers
    Commitment to Employees
    Good cross functional group communication
    Nice culture

    Cons

    Bad Benefits
    Demand to work a lot of hours
    No opportunities for promotion
    Not flexible with time/working from home
    Not all departments are treated equal
    No Raises unless you are an executive
    No Bonus unless you are an executive

    Advice to ManagementAdvice

    Better benefits, bonuses, and salary raises. Unexpected job cuts are also having a large impact on the morale of the company

    Recommends
    No opinion of CEO
  7. 3 people found this helpful  

    Quite A Mediocre Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Technical Consultant in Mahwah, NJ
    Current Employee - Technical Consultant in Mahwah, NJ

    I have been working at Nuance

    Pros

    You get to work with many different technologies and development frameworks as long as you're not involved in IVR development.

    Taking PTO is pretty flexible so far.

    Cons

    Compensation for going above and beyond is absolutely awful. Also, being one of the first in the company to successfully implement solutions and developing applications in markets the company was never in before yields the same poor compensation as developing the same type of applications that the company has been developing for more than a decade.

    There also seems to be a lot of favoritism toward more senior developers whom some of the newer guys have proven themselves to be just as competent as.

    Advice to ManagementAdvice

    Learn to appreciate your less senior developers by giving them incentives to continue pioneering projects that haven't even been attempted in the company before. Also, senior management needs to stop sinking money into acquiring other companies and instead needs to focus on fairly compensating their underpaid developers. All of these acquisitions just seem to add bloat, confusion, and integration nightmares. Do we REALLY need to buy more than one company that translates voicemail to text ? Really ?!

    Doesn't Recommend
    Disapproves of CEO
  8. 3 people found this helpful  

    Raises Please

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Still Don't Know Since the Nuance Buyout II Years Ago in Mahwah, NJ
    Current Employee - Still Don't Know Since the Nuance Buyout II Years Ago in Mahwah, NJ

    I have been working at Nuance

    Pros

    Flexible schedule if you are under a good manager who doesn't micromanage and you do your work. Benefits are ok. Career advancement is pretty much based on how hard and effective you work. Not a lot of limits if you are good. ESPP is good.

    Cons

    Salary is low especially since we haven't had a real raise in almost 2 years. Sorry but the 30% of 6% sucks. They work you to the bone here if you let them. When it used to be 10%+ raises it was worth the effort and loss of personal life but now with 0 raise and even if there wasn't a freeze at best it would be 6% doesnt cut it.

    Advice to ManagementAdvice

    We can see when the Sr Management is cashing in on stocks because that is public information and its pretty disheartening when the CEO is saying they can't afford to give hard working people raises when he is cashing in millions in stock.

    Recommends
    Disapproves of CEO
  9. 3 people found this helpful  

    Not a bad job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Consultant in Mahwah, NJ
    Former Employee - Technical Consultant in Mahwah, NJ

    I worked at Nuance

    Pros

    The company has a strong culture. The work was somewhat interesting but simple. The people in general were nice and helpful. It was very well organized in our office, with clear goals for advancement and plenty of interaction with managers to determine the best way to work.

    Cons

    Working with phones all day was awful. Hours were long, it is worrying when one of the selling points of the company was that they buy dinner when you stay late, which happens quite often. There was a huge push on number of hours worked. After the aquisition, things are constantly being cut.

    Advice to ManagementAdvice

    Respect the employees, having someone walk around calling the employees 'loads' because they are bringing the company down is definitely not the way to treat people.

    Disapproves of CEO
  10. 2 people found this helpful  

    Since acquired, hard to get a feel for what rest of company is doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Technical Consultant in Mahwah, NJ
    Current Employee - Senior Technical Consultant in Mahwah, NJ

    I have been working at Nuance

    Pros

    Technology based, variety of different areas to work on

    Cons

    Hard to determine how to break into different areas of company if you are interested in working on a new technology. Since company has grown mostly thru acquisitions, it's hard to get a feel for what's going on in other offices, since they are spread out across the country and globe.

    Advice to ManagementAdvice

    I think more emphasis should be placed on familiarizing newly acquired divisions into the rest of Nuance. In addition, should make it clear to employees how they can move laterally to different areas of the company, if need be.

    Seems like Nuance employees are often the last to know about new things the company is working on or ne w policies.

    Recommends
    No opinion of CEO

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