Nuance Reviews

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2.4
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Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
6 Ratings

Pros
  • Usually a good work/life balance (in 26 reviews)

  • The pros of working at Nuance is they allow employees to work from home resulting in better work life balance (in 15 reviews)

Cons
  • Lack of Work Life Balance even though Telecommuting (in 24 reviews)

  • Corporate politics is brutal within mid-to-upper management (in 16 reviews)

More Pros and Cons

9 Employee Reviews

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  1. Helpful (1)

    Fun office environment and employees are treated well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Software Engineer in Mahwah, NJ
    Current Employee - Principal Software Engineer in Mahwah, NJ

    I have been working at Nuance full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The office is an enjoyable place to be. Employees are friendly and there are a lot of activities. Great opportunity to learn different skills.

    Cons

    Big company culture. Senior management is becoming too number oriented.


  2. Helpful (1)

    Project Manager's review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Mahwah, NJ
    Former Employee - Project Manager in Mahwah, NJ

    I worked at Nuance full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay and good benefits

    Cons

    too many hours at work. No work life balance. Too much emphasis on billing clients in ways that are unethical at best.

    Advice to Management

    consider following your code of ethics


  3. Helpful (7)

    Bad, bad, bad...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Mahwah, NJ
    Former Employee - Solutions Architect in Mahwah, NJ

    I worked at Nuance full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Some pretty intelligent engineers and that's it.

    Cons

    No work / life balance No ability to focus Low pay Recruited for one position only to find out the position was completely different Management doesn't seem to have a clue how things actually work in the real world And the parting gift... Benefits are terminated on your last day versus end of the current month.

    Advice to Management

    First, get a clue... Nuance isn't the center of the universe. Second, if you want to be a partner to a major networking company (wink, wink) you need to get it together and dedicate some time and resources to build that partnership. Third, understand the partner products your attempting to work with. It's utterly ridiculous to see SoW's go out so so underestimated and impossible to fulfill. Fourth, working on four or five different project simultaneously doesn't work. Hire some people.


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  5. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Mahwah, NJ
    Current Employee - Software Engineer in Mahwah, NJ

    I have been working at Nuance full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    decent vacations, Nice working Environment, haveing people lead u to design things

    Cons

    not great location, pay is ok but not too great


  6. Helpful (4)

    Great As Entry Level

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Consultant in Mahwah, NJ
    Former Employee - Senior Technical Consultant in Mahwah, NJ

    I worked at Nuance

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Opportunities to learn different areas of the industry Competent Managers Commitment to Employees Good cross functional group communication Nice culture

    Cons

    Bad Benefits Demand to work a lot of hours No opportunities for promotion Not flexible with time/working from home Not all departments are treated equal No Raises unless you are an executive No Bonus unless you are an executive

    Advice to Management

    Better benefits, bonuses, and salary raises. Unexpected job cuts are also having a large impact on the morale of the company


  7. Helpful (3)

    Quite A Mediocre Job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Consultant in Mahwah, NJ
    Current Employee - Technical Consultant in Mahwah, NJ

    I have been working at Nuance

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    You get to work with many different technologies and development frameworks as long as you're not involved in IVR development. Taking PTO is pretty flexible so far.

    Cons

    Compensation for going above and beyond is absolutely awful. Also, being one of the first in the company to successfully implement solutions and developing applications in markets the company was never in before yields the same poor compensation as developing the same type of applications that the company has been developing for more than a decade. There also seems to be a lot of favoritism toward more senior developers whom some of the newer guys have proven themselves to be just as competent as.

    Advice to Management

    Learn to appreciate your less senior developers by giving them incentives to continue pioneering projects that haven't even been attempted in the company before. Also, senior management needs to stop sinking money into acquiring other companies and instead needs to focus on fairly compensating their underpaid developers. All of these acquisitions just seem to add bloat, confusion, and integration nightmares. Do we REALLY need to buy more than one company that translates voicemail to text ? Really ?!


  8. Helpful (3)

    Raises Please

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Still Don't Know Since the Nuance Buyout II Years Ago in Mahwah, NJ
    Current Employee - Still Don't Know Since the Nuance Buyout II Years Ago in Mahwah, NJ

    I have been working at Nuance

    Recommends
    Disapproves of CEO
    Recommends
    Disapproves of CEO

    Pros

    Flexible schedule if you are under a good manager who doesn't micromanage and you do your work. Benefits are ok. Career advancement is pretty much based on how hard and effective you work. Not a lot of limits if you are good. ESPP is good.

    Cons

    Salary is low especially since we haven't had a real raise in almost 2 years. Sorry but the 30% of 6% sucks. They work you to the bone here if you let them. When it used to be 10%+ raises it was worth the effort and loss of personal life but now with 0 raise and even if there wasn't a freeze at best it would be 6% doesnt cut it.

    Advice to Management

    We can see when the Sr Management is cashing in on stocks because that is public information and its pretty disheartening when the CEO is saying they can't afford to give hard working people raises when he is cashing in millions in stock.


  9. Helpful (3)

    Not a bad job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant in Mahwah, NJ
    Former Employee - Technical Consultant in Mahwah, NJ

    I worked at Nuance

    Disapproves of CEO
    Disapproves of CEO

    Pros

    The company has a strong culture. The work was somewhat interesting but simple. The people in general were nice and helpful. It was very well organized in our office, with clear goals for advancement and plenty of interaction with managers to determine the best way to work.

    Cons

    Working with phones all day was awful. Hours were long, it is worrying when one of the selling points of the company was that they buy dinner when you stay late, which happens quite often. There was a huge push on number of hours worked. After the aquisition, things are constantly being cut.

    Advice to Management

    Respect the employees, having someone walk around calling the employees 'loads' because they are bringing the company down is definitely not the way to treat people.


  10. Helpful (2)

    Since acquired, hard to get a feel for what rest of company is doing

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Consultant in Mahwah, NJ
    Current Employee - Senior Technical Consultant in Mahwah, NJ

    I have been working at Nuance

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Technology based, variety of different areas to work on

    Cons

    Hard to determine how to break into different areas of company if you are interested in working on a new technology. Since company has grown mostly thru acquisitions, it's hard to get a feel for what's going on in other offices, since they are spread out across the country and globe.

    Advice to Management

    I think more emphasis should be placed on familiarizing newly acquired divisions into the rest of Nuance. In addition, should make it clear to employees how they can move laterally to different areas of the company, if need be. Seems like Nuance employees are often the last to know about new things the company is working on or ne w policies.



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