Nuance Reviews

Updated September 4, 2015
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2.9
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Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
280 Ratings

Pros
  • Usually a good work/life balance (in 26 reviews)

  • The pros of working at Nuance is they allow employees to work from home resulting in better work life balance (in 15 reviews)

Cons
  • Lack of Work Life Balance even though Telecommuting (in 24 reviews)

  • Corporate politics is brutal within mid-to-upper management (in 16 reviews)

More Pros and Cons

460 Employee Reviews

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  1. Senior Technical Product Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Product Manager in Burlington, MA
    Current Employee - Senior Technical Product Manager in Burlington, MA
    Neutral Outlook
    Approves of CEO

    I have been working at Nuance (More than a year)

    Pros

    Great for individuals who are interested in working on voice technologies.

    Cons

    Frequent organizational changes can make this a tough environment.

    Advice to Management

    Better communication about strategic direction.


  2. Some pros and cons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook

    I have been working at Nuance full-time (More than 3 years)

    Pros

    Solid company. Great and smart employees. Exciting technology.

    Cons

    Many poor managers, often very little career opportunities, senior management in a different world (poor communication and they reap all of the financial rewards)

    Advice to Management

    Pay more attention to your best performers. Remove barrier between management and your employees. Communicate more than less.


  3. Great manager. No micromanagement and always responsive and ready to help whenever needed.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Atlanta, GA
    Current Employee - Business Development Representative in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Nuance (More than a year)

    Pros

    Most employees work remotely. My team is very supportive and reliable. Pay is great and there are opportunities to advance.

    Cons

    Constantly being introduced to new employees (good and bad) - networking is good but it is often unclear who is supposed to be leading the project and what exactly your role is.

    Advice to Management

    Love my manager.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Nuance full-time

    Pros

    Mostly well run and well organized, with opportunity for advancement. Built up good repertoire of technical abilities

    Cons

    A bit hectic and sometimes stressful. Good time management skills helped


  6. Principal Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    OK benefits package including ESOP

    Cons

    Product management tuned-in to served markets - rather, they are totally driven by unrealistic revenue objectives

    Advice to Management

    Listen to the engineers and developers for product innovation ideas.


  7. Director of Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dynamic place to work, plenty of opportunities

    Cons

    Ever Changing and sometimes can be confusing


  8. Senior software engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Nuance full-time

    Pros

    A good atmosphere and exposure to many different companies

    Cons

    Not a lot of growth


  9. MLS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Transcriptiontist in Denver, CO
    Current Employee - Medical Transcriptiontist in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Nuance (More than 5 years)

    Pros

    Home based, new pay structure.

    Cons

    No room for advancement within the company.

    Advice to Management

    Reach out more and find MLSs who want to advance within the company.


  10. Associate Speech Scientist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Speech Scientist in Mahwah, NJ
    Current Employee - Associate Speech Scientist in Mahwah, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Nuance full-time (More than a year)

    Pros

    Great benefits, including 4 weeks paid time off. Very solid, competent management and employees. Flexible about work from home arrangements.

    Cons

    Salary is below average given cost-of-living and work load. Office seems outdated even after renovations. Profession Services is slow moving technology-wise compared to other divisions within the company, although this may be changing. CEO is overpaid and not as tech minded as leaders of other large tech companies.

    Advice to Management

    Continue to foster innovation, even when it seems unlikely to provide short term gains.


  11. Helpful (2)

    Nuance Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior OEM Support Engineering Manager in Burlington, MA
    Former Employee - Senior OEM Support Engineering Manager in Burlington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Nuance (More than 8 years)

    Pros

    My job was very flexible. Nuance allowed me to work from home or from the office at my discretion. I also appreciated the freedom I was given to manage my group in the way I liked, and without interference from upper management. There was a great sense of teamwork the first few years I was there, but this became less so as more acquired companies came into the mix.

    Cons

    Strategic decisions were made with little input from the employees that were affected most, and where there knowledge and insight of the affected employees would have helped avoid many failed acquisitions. There is also a policy of laying a certain percentage of the employees off each year that creates a sense of unease while you are there. It is also clear that Nuance is the CEO's fiefdom, and that rewards flow disproportionately to those on top.

    Advice to Management

    You need to revise your acquisitions process, and evaluate whether the resources devoted to acquiring other companies could be better deployed internally. I witnessed multiple acquisitions worth about 1 billion dollars that were mostly failures. I believe a fraction of that money could have been deployed internally with a better success rate.



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