Nuance Reviews

Updated September 17, 2014
Updated September 17, 2014
306 Reviews
3.2
306 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
201 Ratings

Review Highlights

Pros
  • Good work/life balance, if you are in the right division or have the right manager (in 23 reviews)

  • I'm able to work from home and the team leaders are great (in 10 reviews)


Cons
  • They claim to support work/life balance, but that truly doesn't exist (in 21 reviews)

  • HR and senior management will listen to you, but they won't hear a word you're saying (in 16 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time for more than 3 years

    Pros

    Good benefits, brand recognition for Dragon is strong. Excellent vision for solutions

    Cons

    Big company that buys up a lot of other companies hoping they will fit the vision...often doesn't work out the way they had planned and the technology in turn is not satisfactory or even available for clients when the market is hot

    Advice to ManagementAdvice

    Make quicker internal decisions in order to provide clients with viable solutions

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 3 people found this helpful  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer  in  Cambridge, MA
    Current Employee - Sales Engineer in Cambridge, MA

    I have been working at Nuance full-time for more than 3 years

    Pros

    flexible, earning potential, great product

    Cons

    disorganized, poorly run, no consistency

    Advice to ManagementAdvice

    work better together

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 8 people found this helpful  

    Epitome of Dilbert Land

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time

    Pros

    Great benefits, some good people.

    Cons

    Too many seem to be hiding behind corporate rules and procedures to avoid working, the company as a whole seems to have no direction. They fancy themselves a competitor to Google in some ways, but have no concept of what that really entails i so many ways. They are busy adding more red tape instead of eliminating it. Still making the transition to the Internet era. The company probably should be split up, there are too many pieces of the company that are unrelated to each other to have a coherent strategy.

    Advice to ManagementAdvice

    Eliminate red tape, empower employees, demand results, fix the under-resourced departments, hire those who can get things done, fire those who can't, fire unneeded middle managers and project managers, focus, loosen the purse strings, get things done.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Company with broad portfolio of Intellectual property and some great customer brands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time

    Pros

    Niche leader in voice. Relatively unrivaled in what it does.

    Cons

    Breadth of divisional portfolios creates challenges for corporate message. Potentially at least one Business unit might be non strategic.

    Advice to ManagementAdvice

    Keep focusing on being best in class. Keep shifting to cloud. Keep R&D at health ratio of expense.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Demanding but rewarding. Every year a merit increase was received. Not many companies offer that.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Consultant  in  Boston, MA
    Former Employee - Applications Consultant in Boston, MA

    I worked at Nuance full-time for more than 10 years

    Pros

    Benefits, employee culture, and benefits.

    Cons

    Difficult to balance life and work due to 100 percent travel.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Lots of great people, but oppressive atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Boston, MA
    Former Employee - Engineer in Boston, MA

    I worked at Nuance full-time for more than a year

    Pros

    Leads the industry in market share, lots of smart people

    Cons

    I left because I would have needed to sign a noncompete. Nuance is infamous for taking people and companies to court and I didn't want to be locked into staying at Nuance or exiting the field. Some people are OK with this; I wasn't.

    Advice to ManagementAdvice

    I would bite the bullet and massively shed costs now. It will hurt, but the overall company cost structure is too high for the future of the business to support.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Good company with a bag full of cutting-edge technologies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance

    Pros

    The work-life balance here is great. If you're up for a challenge innovate and pitch in ideas for the current repertoire of technologies the company owns or buys through many acquisitions, working here can be fun and satisfying.

    Cons

    Things can be a bit slow here, many development processes are still being done in an old-fashioned way.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 7 people found this helpful  

    Worst company I've ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Burlington, MA
    Former Employee - Anonymous in Burlington, MA

    I worked at Nuance

    Pros

    There is decent pay, but is outweighed by cons

    Cons

    Upper management are self centered and inconsiderate. Have no interest in the employees who slave away while they collect aggressive payment for their extensive work.

    Advice to ManagementAdvice

    Be more humane

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Low pay for medical language specialists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Transcriptionist
    Current Employee - Medical Transcriptionist

    I have been working at Nuance full-time for more than 5 years

    Pros

    I'm able to work from home and the team leaders are great.

    Cons

    I am a medical language specialist. Actually I work for Nuance Transcription Services, a division of Nuance. They have bought many large transcription companies and have cut everyones pay. I still have to use the outdated speech recognition engine and platform as the company they purchased. We get paid almost half as much per line for SR work. It is a lie that VR makes us able to produce work twice as fast. At best it is 30% faster for a slow typist.

    Advice to ManagementAdvice

    Value your medical language specialists and pay them a fair wage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 7 people found this helpful  

    Cut throat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Principal Software Engineer  in  Nashua, NH
    Former Employee - Principal Software Engineer in Nashua, NH

    I worked at Nuance full-time for less than a year

    Pros

    You can learn how not to treat employees by working here.

    Cons

    I worked for an awesome company that was acquired by Nuance. There was a meeting where the acquisition announcement was made, where a talking head from Nuance told us that most of us would keep our jobs. A month later, about 90% of the engineers were either laid off on the spot or bribed with a bump in their severance amount to stick around for a few more months to do more work on the projects that were in progress. Meantime a group of incredibly rude and obnoxious engineers from their outsourced Budapest Hungary facility made visits, demanding to be stepped through code and "handing off of responsibility". Their level of arrogance and rudeness was appalling.

    Advice to ManagementAdvice

    Don't lie to employees of companies you acquire. Instead of acquiring the technology and laying off all of the talent, how about setting a good example for American company practices and allowing the acquired company to continue operating the business successfully? Value your USA employees instead of outsourcing everything over seas. Do some checks and balances on your out sourced employee pool to see how they behave and treat others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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