Nuance

  www.nuance.com
  www.nuance.com

Nuance Reviews

Updated December 19, 2014
Updated December 19, 2014
346 Reviews
3.1
346 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
222 Ratings

Review Highlights

Pros
  • Good work/life balance, if you are in the right division or have the right manager (in 26 reviews)

  • The pros of working at Nuance is they allow employees to work from home resulting in better work life balance (in 15 reviews)


Cons
  • They claim to support work/life balance, but that truly doesn't exist (in 24 reviews)

  • HR and senior management will listen to you, but they won't hear a word you're saying (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at Nuance full-time

    Pros

    Great software solutions. Industry leading products.

    Cons

    Very high pressure environment. Management uses old school sales techniques such as threatening your job if you do not achieve your quota for the month. Managers and VP's yell at you and talk down to the sales staff. Especially if you didn't complete one of the hundreds of tasks they ask you to do every week. The CEO is horrible, he is actually one of the reasons why the company isn't growing, too conservative. Great product...bad management!

    Advice to ManagementAdvice

    Management is all over the place...they implement new sales procedures and policies on a whim without realizing the negative affects.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Good developers, indifferent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Seattle, WA
    Former Employee - Software Engineer in Seattle, WA

    I worked at Nuance full-time (more than 3 years)

    Pros

    Nice building. Semi-interesting projects. I worked for a smaller company that was bought out by Nuance. That company had a great start-up vibe: developers interested in the work and passionate about the intellectual challenges of software development. Even the managers at that time (project, product, program, etc.) were fairly invested in their work, their team members, and the companies. Then came the buyout...

    Cons

    Bureaucratic, indifferent management. Requests for opportunities to expand skill set on the job always denied.

    Advice to ManagementAdvice

    Focus on IT and development, not on constantly buying more companies.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Too much pressurized work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Burlington, MA
    Former Employee - Anonymous Employee in Burlington, MA

    I worked at Nuance full-time (more than an year)

    Pros

    Good Work/Life balance. Co workers are very supportive.

    Cons

    Pay considerably less than normal pay grade in other firms. Work overload and highly intense. Structural reorganization and acquisition makes work over burdening and chaotic. Mangers listen but won't execute.

    Advice to ManagementAdvice

    Push for innovation and training, and designate balanced work to everyone in the group.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great company and technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SE - Desktop Speech Recognition in Remote, OR
    Former Employee - SE - Desktop Speech Recognition in Remote, OR

    I worked at Nuance full-time (more than 8 years)

    Pros

    Always moving and always going. Great technologies and best people to work with. Always felt that the company had a lot of upside.

    Cons

    Constant mergers made the company a melting pot of people. Got tired of the endless 'this is the most important quarter of our lives' mentality.

    Advice to ManagementAdvice

    Concentrate on your people. They are the best asset you have.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Project Manager's review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Mahwah, NJ
    Former Employee - Project Manager in Mahwah, NJ

    I worked at Nuance full-time (more than 8 years)

    Pros

    Good pay and good benefits

    Cons

    too many hours at work. No work life balance. Too much emphasis on billing clients in ways that are unethical at best.

    Advice to ManagementAdvice

    consider following your code of ethics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    3 years as a senior-level C# tools developer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Burlington, MA
    Former Employee - Software Engineer in Burlington, MA

    I worked at Nuance full-time (more than 3 years)

    Pros

    Interesting technologies, mostly based on speech recognition (Dragon), some cutting-edge. Most development teams allow at least part-time telecommuting. Decent benefits.

    Cons

    Everything depends on what team you're in. Some are great, some are terrible. Nuance has no corporate culture of its own to speak of, the company has grown through mergers and acquisitions (sometimes that seems to be their business model). There's not nearly enough cooperation between product teams, and sometimes outright hostility. Corporate politics is brutal within mid-to-upper management.

    No opinion of CEO
  8.  

    Talented individuals to work with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time (more than 3 years)

    Pros

    Multicultural environment, flexible hours, and ability to work from home if the situation arises; You can learn a lot from others on your team as a new employee;

    Cons

    It seems now your yearly review scores will determine if you get promoted, get a raise, or get a bonus. Certain offices unofficially will expect you to work a minimum of forty five hours a week. If you do that you will do well enough to grow. So sometimes even if you are a good performer management will not reward you as much as you might expect.

    Advice to ManagementAdvice

    Managers should make a plan with every employee on how to grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Speech Scientist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Speech Engineer in Sunnyvale, CA
    Current Employee - Speech Engineer in Sunnyvale, CA

    I have been working at Nuance full-time (more than 5 years)

    Pros

    Flexible hours. Smart and conscientious co-workers.

    Cons

    No personal growth. Motto is sell first then worry about delivery.

    Advice to ManagementAdvice

    Allow flexible hours. Avoid micro-management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Burlington, MA
    Former Employee - Intern in Burlington, MA

    I worked at Nuance as an intern (less than an year)

    Pros

    Great company to work for and good work like balance.

    Cons

    Work culture is too corporate.

    Recommends
  11.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Project Manager in Cambridge, MA
    Former Employee - Senior Technical Project Manager in Cambridge, MA

    I worked at Nuance as a contractor (less than an year)

    Pros

    Challenging work at forefront of Automatic Speech Recognition

    Cons

    Overbearing Samsung client limits creativity

    Advice to ManagementAdvice

    Adopt AIPMM Product Management Framework to better manage products

    Recommends
    Neutral Outlook
    No opinion of CEO

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