Nuance Reviews

Updated July 2, 2015
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423 Employee Reviews

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  1. Nuance Communications

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    In the role I have, there is a great deal of flexibility in working from home. This was extremely helpful, especially given the long winter we just had.

    Cons

    There are other departments that have no work/life balance.


  2. Helpful (1)

    The experience speaks for itself

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QC Editor
    Former Employee - QC Editor

    I worked at Nuance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working at home. That's about it. If i could give it less than 1, I would.

    Cons

    Their company motto of "the experience speaks for itself" is absolutely true. I have worked there since Webmedx got swallowed by them. I was in QC. It was a good job all the years I was doing QC until Nuance came along. They took down our PTO, they took away weekends, then finally they put us on production with an impossible grid. The MTs had already been on this grid for some time and nobody can make over minimum wage. They make it completely impossible. They ruin lives, they smother your confidence, they make everything more difficult than it has to be. Whoever runs this company is doing a horrid job of it. They do so many stupid repetitive things that make no sense. They implement new things, make everyone learn it, and then they decide its not necessary. The stress of working here is definitely not worth it. The grid is impossible to make any money. They expected us to suddenly do twice the work for half the pay. We in QC got dinged just like the MTs for any errors that they did not catch and one small tiny error in a short report is enough to bring you down to where you are off grid. They dont care about anything any employee says or anything we think. Worst company i have ever worked for EVER.

    Advice to Management

    Fire the CEO and hire me to take over. There is no way i could do any worse.


  3. Helpful (1)

    Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Stable company with great people, I work remote which is a huge bonus. This company continues to purchase other organizations which is exciting.

    Cons

    Not a lot of room for advancement, because they are heaving in the acquisitions there are a lot of internal systems that do not communicate with eachother. Have to jump through a lot of hoops to get things done.


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  5. Helpful (3)

    not where you want to be if you want to be happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Support Engineer in Burlington, MA
    Former Employee - Applications Support Engineer in Burlington, MA

    I worked at Nuance (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Cool coworkers, neat technology, good popcorn, Cool cooks

    Cons

    Horrible management that cannot unlock true potential from their staff

    Advice to Management

    Focus on being a people person, and respecting your employees, its 2015!


  6. Global System Analyst supporting over 12,000 customers worldwide.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Specialist in Melbourne, FL
    Former Employee - IT Specialist in Melbourne, FL

    I worked at Nuance

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fast paced, excellent atmosphere, excellent management.

    Cons

    Insufficient time to work on training

    Advice to Management

    Provide access and time for training in order to keep up to date.


  7. Helpful (1)

    great accuracy but struggled with productivity all along

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Transcriptionist
    Former Employee - Medical Transcriptionist

    I worked at Nuance full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Some supervisors are very encouraging and helpful. Daily status updates given good idea of what volume to expect that day.

    Cons

    Was not met half way.


  8. Medical Transcriptionist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time

    No opinion of CEO
    No opinion of CEO

    Pros

    You will gain a lot of experiencing working with a variety of specialties.

    Cons

    Don't feel they value their MTs. Do not give incentive to delivery high-quality work.

    Advice to Management

    Take care of our MTs and they'll take care of you.


  9. Helpful (5)

    the bar here for everything is very low

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    each day is a cake walk
    nothing gets done and
    few care so you can sorta kill time in many ways.

    Cons

    if you have any ambition whatsoever, this is where it goes to die

    very little gets done and very few care

    Advice to Management

    it would be great if you showed up to work.
    my boss is largely MIA and I think it's the case on up the chain


  10. Helpful (6)

    Executive team out of touch

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    technology, flexible work schedule within reason

    Cons

    poor communication, no real direction, industry leading technology but not top performers. No room for growth in certain roles.

    Advice to Management

    Better communication, better benefits, clear career direction.


  11. Helpful (3)

    Development Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its a large global company and as such as normal large company benefits like employee stock options, opportunities to work on large scale projects.

    Cons

    The management and leadership of the company is very out of touch with the actual day to day operations. The amount of money taken by the CEO and upper management team is criminal. Especially since hourly employees are required to log hours worked against company approved project codes. The company has no business strategy and instead acquires new companies each year and has them compete internally for resources and budget. Budgets are very small and frequently reduced without warning. For business travel the employee is required to apply for a company AMEX card in their name and be responsible for the bill. If Nuance does not reimburse then the employee is responsible for the total cost (air plan ticket, hotel cost, food).

    Advice to Management

    Take a pay cut, do away with hour tracking and review your business plan. Incubate owned technologies and allow teams to work together better on similar technologies rather than have them compete.



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