Nuance

  www.nuance.com
  www.nuance.com

Nuance Reviews

Updated December 19, 2014
Updated December 19, 2014
345 Reviews
3.1
345 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
222 Ratings

Review Highlights

Pros
  • Good work/life balance, if you are in the right division or have the right manager (in 26 reviews)

  • The pros of working at Nuance is they allow employees to work from home resulting in better work life balance (in 15 reviews)


Cons
  • They claim to support work/life balance, but that truly doesn't exist (in 24 reviews)

  • HR and senior management will listen to you, but they won't hear a word you're saying (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Technical Project Manager in Cambridge, MA
    Former Employee - Senior Technical Project Manager in Cambridge, MA

    I worked at Nuance as a contractor (less than an year)

    Pros

    Challenging work at forefront of Automatic Speech Recognition

    Cons

    Overbearing Samsung client limits creativity

    Advice to ManagementAdvice

    Adopt AIPMM Product Management Framework to better manage products

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Nuance is a good technology company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Operations Contracts Specialist in Burlington, MA
    Former Employee - Sales Operations Contracts Specialist in Burlington, MA

    I worked at Nuance full-time (less than an year)

    Pros

    There is a good, communicative dynamic with co-workers. My boss was the best (I worked in Sales Operations). No micro-management, so you have to be self driven, but if you are, it works out perfectly. They were very supportive in helping me develop in my position and also build my skills to move around and/or up in the company.Work life balance wasn't bad. I usually worked 40 hours, except it gets really busy at the end of the quarter, so I would work closer to 50 once every few months.

    Cons

    Some of the work was pretty repetitive and required sitting at the computer for long periods of time staring into excel sheets. It's a good job, but at the end of the day, it's a cube job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Good for two years or so.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UI Designer
    Current Employee - UI Designer

    I have been working at Nuance (more than an year)

    Pros

    You dont have to go to the office. So that must be nice for people who cannot really make it to work.

    Cons

    Bad culture. No one seems to care. Everyone is spinning. No focus on delivery. Doesnt matter how good you are.

    Advice to ManagementAdvice

    Value your employees and their talents. That is your most important asset.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Talented group of people and a high quality software developed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance Engineer
    Former Employee - Quality Assurance Engineer

    I worked at Nuance as a contractor (more than an year)

    Pros

    Multicultural environment, flexible hours and nice referral program. Perfect company to work as a contractor.

    Cons

    Poor communication between development and quality assurance teams. Difficult (but not impossible) to be hired as a full-time.

    Advice to ManagementAdvice

    Improve communication between teams

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Nuance Communications, Inc.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Nuance full-time (more than 3 years)

    Pros

    Opportunities to learn, decent bonus if company is doing well, colleagues very helpful and supportive.

    Cons

    Recent management changes. Managers now micromanage. Too much favoritism and nepotism. Not much work-life balance.

    No opinion of CEO
  7. 2 people found this helpful  

    Totally depressed:(

    • Comp & Benefits
    Current Employee - MLS
    Current Employee - MLS

    I have been working at Nuance full-time (less than an year)

    Pros

    Working at home, as I have for past six years.

    Cons

    Had my own business for twenty-plus years, the last six moving it back home. Focused on one hospital for the past six years until Nuance took over in April 2014. From turning in anywhere from 175 to 200 plus lines per hour, I'm finding it very, very difficult to even turn in 1000 lines in 8 hours when I look at my lines counts for the day. I went from making 25.00 to 30.00 per hour down to basically minimum wage, quite shocking! Most of the doctors on my accounts with them are ESL which makes things all the worse. Sad thing, I love what I do!

  8. 1 person found this helpful  

    Brilliant talent wasted by poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance (more than 3 years)

    Pros

    Nuance has best in class technology in many fields, and some of the most talented engineers of any software company existing today. Excellent compensation and packages. Fairly low stress work environment.

    Cons

    Management is focused on growth by forcing out or acquiring competition rather than innovation. Research direction seems to be led by sales agents more often than technical leads.

    Advice to ManagementAdvice

    Sales org needs to be restructured

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Overall a good company, however constant buying of other companies caused a lot of flux.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Marketing in Burlington, MA
    Current Employee - Director Marketing in Burlington, MA

    I have been working at Nuance full-time (more than 3 years)

    Pros

    Good compensation, strong in healthcare market

    Cons

    A vey ever changing structure. fair amount of turnover

    Advice to ManagementAdvice

    Stabilize

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Applications Consultants.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Consultant
    Former Employee - Applications Consultant

    I worked at Nuance full-time (more than 8 years)

    Pros

    Great pay and benefits. You will see the county including Canada, Alaska and Hawaii. You will start with 4 weeks of paid vacation. After 5 years you will receive 5 weeks of vacation.

    Cons

    Long hours. The job is 100% travel. The position allows little time for family and personal relationships.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Healthcare is misguided my upper management and lack of leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Management in Burlington, MA
    Former Employee - Account Management in Burlington, MA

    I worked at Nuance full-time (more than 3 years)

    Pros

    - Technology is strong
    - Certain acquired companies have good leadership

    Cons

    - Healthcare organization is being led by legacy transcription company acquisition. Main issue why healthcare is not where it needs to be.
    - No real growth
    - Too much politics

    Advice to ManagementAdvice

    Get rid of current healthcare managers and directors in operations, client service and labor.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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