Nuance Reviews

Updated September 17, 2014
Updated September 17, 2014
306 Reviews
3.2
306 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Nuance Chairman and CEO Paul A. Ricci
Paul A. Ricci
201 Ratings

Review Highlights

Pros
  • Good work/life balance, if you are in the right division or have the right manager (in 23 reviews)

  • I'm able to work from home and the team leaders are great (in 10 reviews)


Cons
  • They claim to support work/life balance, but that truly doesn't exist (in 21 reviews)

  • HR and senior management will listen to you, but they won't hear a word you're saying (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    So far the experience has been good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Services  in  Seattle, WA
    Current Employee - Corporate Services in Seattle, WA

    I have been working at Nuance full-time for more than 5 years

    Pros

    they give you easy access to learn new things, they treat you with respect.

    Cons

    I am located in Seattle while the main accounting office is in Burlington MA. We were formerly the Varolii Corporation who was acquired in October 2013

    Advice to ManagementAdvice

    Not to take away the stocked kitchen, it is really appreciated when you are extremely busy with deadlines and cannot get away for lunch.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    Don't fall for it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time for more than 3 years

    Pros

    Some people seem to have a good job here. Pay is ok but get it when you join, or your screwed. Raises are non existent.

    Cons

    Can't stand the "pass the buck" mentality. Upper management is to greedy. CEO stated he's only here for the money basically. There are many articles out there backing up that management is taking 90% of operating $$.
    No room for growth. HR is a complete joke and doesn't do anything that I can see. A lot of people in HR and recruiting wont even reply to internal emails. No accountability at all here. So far it's all been lies. The outside view is all smoke and mirrors. I wouldn't be surprised if they had employees posting here anonymously giving 5 stars just to bring their average up.

    Advice to ManagementAdvice

    Retire! you have enough money already.. we need someone to look out for the future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 5 people found this helpful  

    Management Does not care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance full-time for more than 3 years

    Pros

    There is interesting technology they are working on and some interesting projects to get involved

    Cons

    The management clearly does not care about the employees. They lay off people every quarter to balance the books. It is also clear their decisions to lay off which people are based on age. They seem to lay off older people at or above 50 years old and then the next quarter seem to hire a 25-30 year old person to fill their job left vacant. There is no growth opportunities unless you are young and can really kiss a south end of a person. They give lip service to a family/job balance but then are only are interested in you if you can put in 50-60 hour weeks. The benefits are VERY expensive... costing the employees over 500 bucks a month for the plans. The 401K matching is a joke.

    Advice to ManagementAdvice

    Get some ethics and support your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Regional Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Nuance

    Pros

    The opportunity to own your business, Autonomy

    Cons

    Micro Management has taken over

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Nuance strives to drive excellence and exceed all customer expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Loyalty  in  Melbourne, FL
    Current Employee - Customer Loyalty in Melbourne, FL

    I have been working at Nuance full-time for less than a year

    Pros

    Nuance has a very high scope on the overall customer experience.

    Cons

    It is a great work culture and provides a very easy boarding process for new employees. Nuance is also very responsive to employee feedback.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fast-paced organization - opportunity to grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Burlington, MA
    Current Employee - Anonymous Employee in Burlington, MA

    I have been working at Nuance full-time for less than a year

    Pros

    This has been my experience:
    - my team is filled with high achieving, smart people and creative people
    - there's a lot of room for improvement (might be seen by some as a con)
    - employees who produce results and are open to new opportunities are given those opportunities (this happened to me!)
    - within my group there is a focus on results and not punching a clock
    - Since joining the company, I
          - have not had one day where I was bored
          - have not experienced "Sunday evening blues"

    Potential candidates to Nuance should be comfortable with change and be able to dig in to get work done. To me, this is a positive as there is a lot of opportunity for growth and change but for some this environment would be challenging.

    Cons

    Overall, I am very happy with my experience working at Nuance and do not have any cons at this time.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Great company to work for and lots challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer  in  Burlington, MA
    Current Employee - Principal Software Engineer in Burlington, MA

    I have been working at Nuance full-time for less than a year

    Pros

    - Good work/life balance, if you are in the right division or have the right manager.
    - Not too much politics.
    - Flexible work time.
    - Good benefits.
    - Average pay
    - Numerous choices of technology / areas to work with, super smart co-workers, continuous learning opportunities, greater community participation / volunteering opportunities.

    Cons

    Large company means profits are the most important thing (hard to avoid).

    Advice to ManagementAdvice

    Help proven talent move laterally in the company for new opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Smart people, good products

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Burlington, MA
    Current Employee - Project Manager in Burlington, MA

    I have been working at Nuance full-time for less than a year

    Pros

    Work in an environment surrounded by very intelligent and motivated people. Interesting projects that resonate with the client base. Seem motivated to educate employees.

    Cons

    Big company culture from the bean-counter and accounting perspective, as well as some degree of silo culture.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Company culture is dynamic and energetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  San Jose, CA
    Current Employee - Program Manager in San Jose, CA

    I have been working at Nuance full-time for less than a year

    Pros

    Smart dedicate people who care about the work they do. Being an international company a solution to a problem can take on many different forms. The learning opportunities are numerous and span most industries. Career paths are many and the company encourage employees to participate in the different trainings offered.

    Cons

    Dynamic work environment sometimes forgets to include others.

    Advice to ManagementAdvice

    Spend more time making connection with their teams.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    6 months and going good; Interesting technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect  in  West Mahwah, NJ
    Current Employee - Solution Architect in West Mahwah, NJ

    I have been working at Nuance full-time for less than a year

    Pros

    Been working with the company for the last 6 months and so far i only have positive feedback.

    Team is great.
    Work Culture is very good.
    Flexible Work from home policy.
    Salary - Decent compared to the market.
    .

    Cons

    Its been just 6 months..so no cons as of now.

    Advice to ManagementAdvice

    None as of now

    Recommends
    Positive Outlook
    No opinion of CEO

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