O'Charley's Reviews

Updated July 23, 2015
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3.0
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O'Charley's President, CEO, and Director David W. Head
David W. Head
39 Ratings

Pros
  • Good people, good pay, gained a lot of experience in cooking and working in a fast paced environment (in 4 reviews)

  • Great food, especially with a 50% discount on work days (in 3 reviews)

Cons
  • At times, you are so caught up in the amount of side work that is required of you that you are forced to make your tables wait for service (in 5 reviews)

  • Work Life Balance here was a big issue (in 3 reviews)

More Pros and Cons

131 Employee Reviews

Sort: Popular Rating Date
  1. Ocharleys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN

    I worked at O'Charley's (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great coworkers, never was a dull moment.

    Cons

    Long hours and rude customers

    Advice to Management

    Don't let your good employees leave.


  2. Not the best job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in New York, NY
    Former Employee - Hostess in New York, NY

    I worked at O'Charley's (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy work, good discount. Got to work with nice people.

    Cons

    Not enough hours, would get cut almost every shift. Dress requirements are a tad bit ridiculous.

    Advice to Management

    stop playing favorites with employees.


  3. Line Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Cookeville, TN
    Former Employee - Line Cook in Cookeville, TN

    I worked at O'Charley's

    Pros

    Flexible hours, easy work, team atmosphere

    Cons

    Working foodservice, poor corporate culture

    Advice to Management

    Remember what you are: a fast-casual dining establishment.


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  5. Out with the old

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Director in Indianapolis, IN
    Former Employee - Operations Director in Indianapolis, IN

    I worked at O'Charley's (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Decent pay, good benefits, decent hours. They treat the top performers like gods, good bonus structure

    Cons

    They don't want existing people they want to change everyone

    Advice to Management

    Be open minded


  6. N/A

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at O'Charley's

    Neutral Outlook
    Neutral Outlook

    Pros

    Easy work and friendly people

    Cons

    Need a second job to still pay bills


  7. interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hostess in Charlotte, NC
    Current Employee - Hostess in Charlotte, NC

    I have been working at O'Charley's full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I get to work with my sister and she will help me with things and she will help me not slack off.

    Cons

    I didnt really notice and cons except that they were very busy.

    Advice to Management

    I believe the manager is doing a very good job the employees are friendly ans not stressed out by any manager.


  8. Hostess

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at O'Charley's

    Pros

    Everyone was really nice. Discounted food.

    Cons

    Stressful when busy. Not that Organized, ran out of certain things from time to time.


  9. Gave me the run around and told me I'd be a server after a few months of being a host. terrible pay for hosts.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Alabaster, AL
    Former Employee - Hostess in Alabaster, AL

    I worked at O'Charley's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They kept things clean and sanitary. Especially the rest rooms

    Cons

    Hosts have many more duties than an average host. Hint why they call you a server assistant instead.

    Advice to Management

    Stop being so greedy with your money with people that work so hard for your company


  10. Essay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tupelo, MS
    Current Employee - Anonymous Employee in Tupelo, MS

    I have been working at O'Charley's (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    It's a job.if you like a crazy place to work.

    Cons

    It's a place that serves alcholol. Drunk customers. Bad management

    Advice to Management

    Need more full time hours. And benefits


  11. Work hard, rewards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at O'Charley's full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Exciting, decent pay, good food

    Cons

    demanding hours, not always recognition

    Advice to Management

    Praise employees more often



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