O'Reilly Auto Parts

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O'Reilly Auto Parts Reviews

Updated January 29, 2015
Updated January 29, 2015
406 Reviews
3.1
406 Reviews
Rating Trends

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O'Reilly Auto Parts CEO and Co-President Greg Henslee
Greg Henslee
167 Ratings

Review Highlights

Pros
  • Alot of Team Members who believe in O'Reilly and want to see themselves and the company succeed (in 17 reviews)

  • The employee discount doesn't suck (in 15 reviews)


Cons
  • There are only benefits for those who are Full Time team members (in 24 reviews)

  • Part time team members can only work a total of 28hrs a week (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Delivery Driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at O'Reilly Auto Parts

    Pros

    Regular hours and nice coworkers

    Cons

    Paid less than $9.00 hour, after a year, got an 18¢/hr raise - these are men who have been in executive jobs, retired, and are doing this job - what a joke. They sent drivers out in trucks in blizzard weather with no sand bags to weigh them down, knowingly sent a driver out with a tire problem and he got stuck with a flat tire. When absenteeism was called in due to open heart surgery, they said not to worry - they'd find someone to take his place. Not one word as to how he was doing - and never called to ask later. Only to ask why it was taking so long to get back to work. Horrible company.

    Advice to ManagementAdvice

    Pay a decent salary, treat employees with the respect you think you deserve, and maintain the trucks so that your employees are being sent out in a safe vehicle. After all, you're supposed to be an auto service company. Put your back where your mouth is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Merchandise Presentation Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Presentation Specialist in Springfield, MO
    Former Employee - Merchandise Presentation Specialist in Springfield, MO

    I worked at O'Reilly Auto Parts full-time (less than a year)

    Pros

    Very few Pros to talk about...

    Cons

    They say show me what you can do and then we'll pay you. Was hired and was paid 4k less than someone that has been there 10 years. They have a lot of tenured people that have never worked any where else and do not understand the true corporate world.

    Advice to ManagementAdvice

    Bring in new blood at the top and then start paying your people. Stop trying to build a bunch of new stores and take that money and refocuses it on customer service in your existing stores. You'll see a lot more growth and return on your investment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Wouldn't recommend workong here to my worst enemy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at O'Reilly Auto Parts (more than 5 years)

    Pros

    Great benefits if they will let you work full time.

    Cons

    Treated like a number, horrible pay, they always promise a raise but never do it, company loves sending pictures of the companies lavish corporate parties but refuse to acknowledge the deprived employees who do it all...

    Advice to ManagementAdvice

    Quit looking at everyone as a number and only seeing dollar signs... Your employees are who run your company while you run it into the ground. I'm

    Doesn't Recommend
    Negative Outlook
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  5. 1 person found this helpful  

    A place to work if you are in a pinch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSS in Kirkland, WA
    Current Employee - RSS in Kirkland, WA

    I have been working at O'Reilly Auto Parts full-time (more than 3 years)

    Pros

    Employee discount, made a few great friends working there

    Cons

    You are working for minimum wage pretty much (after 3 years I make .40 cent above the state minimum, but I have keys to the store), VERY poor management, no recognition for good employees, good luck getting full time, Manager is trained to starve payroll in return you get a very stressed out RSS/Assistant Manager, their overpriced health insurance is a joke, I could go on and on about how this company does not value their employees but you get the point.

    Advice to ManagementAdvice

    You are a successful company because of the people that work for you. If you take care of your good employees you wont have the extremely high turn around rate. Update your training modules, good attempt but not at all informative. The pay is the biggest issue, I have had past co workers quit to go work at a major fast food restaurant because they pay more.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    1st Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Elk Grove, CA
    Former Employee - Assistant Manager in Elk Grove, CA

    I worked at O'Reilly Auto Parts full-time (more than 3 years)

    Pros

    Worked with you on scheduling and fair discount on items that you purchase.

    Cons

    Very low pay for the work you have to do. THREE THINGS WRONG YOU ARE FIRED EVEN SMALL AS BEING OVER OR SHORT IN CASH BY $2.00 !!!! unless the manger is lenient towards you.

    Advice to ManagementAdvice

    TREAT YOU PEOPLE WITH RESPECT; THEY MAKE MONEY FOR YOU. YOU SHOULD NOT THREATEN THEM OR FIRE THEM. IT IS YOUR LOSS!!!!! ENJOY IT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Corporate doesn't care. All about the money. You are s replaceable number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at O'Reilly Auto Parts

    Pros

    See the above title please.

    Cons

    See the above title please

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Amarillo, TX
    Former Employee - Anonymous Employee in Amarillo, TX

    I worked at O'Reilly Auto Parts full-time (more than 8 years)

    Pros

    don't be the districts buddy it will come back and bite you

    Cons

    Store manager and District manager do not know how to listen

    Advice to ManagementAdvice

    need to work on management skills

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Springfield, MO
    Current Employee - Analyst in Springfield, MO

    I have been working at O'Reilly Auto Parts full-time (more than 5 years)

    Pros

    They are willing to cut back employee benefits in order to save the company pennies on the dollar.

    They always have openings.

    Cons

    Low wages for the work done.
    They do not appreciate their workers.
    They are managing like it's still 1960.
    The higher ups are just riding on the backs of the workers taking all of their money and giving none back.

    Advice to ManagementAdvice

    Take some business and management classes to learn how to treat your workers and how to grow your company into the future. Your backwards ways of thinking and doing business will crumble in the short term and leave the company bankrupt.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Installer Service Specialist in Canton, OH
    Former Employee - Installer Service Specialist in Canton, OH

    I worked at O'Reilly Auto Parts full-time (more than 3 years)

    Pros

    Good employee discount.
    Decent benefits.
    That's really about it. I don't have anything else good to say because it was one of the worst jobs I've ever had.

    Cons

    Don't care about their employees. Only care about the bottom line and will screw over even then good employees to make it look better.
    Pay sucked. 4 yrs with no raise even though I was a top seller for the district and the division. You earn "commission" but it amounts to nothing unless you sell 50k or better a month. But that's their way of getting out of not paying a worthwhile hourly wage.

    Advice to ManagementAdvice

    Treat your people better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Management Shockingly In The dark

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Parts Specialist
    Former Employee - Parts Specialist

    I worked at O'Reilly Auto Parts full-time (more than a year)

    Pros

    Discounted Auto Parts and charge account(after a set period of time), Educational Opportunities(If made available to you), Non union workplace, employee owned corporation.

    Cons

    Often employees are selected for the wrong reasons, minimum education standards can be waived, unrealistic expectations of limited numbers of employees.

    Advice to ManagementAdvice

    Re-evaluate hiring practices and qualifications for managers in smaller and rural stores. High School Diploma should be a minimum requirement, and it should not be waived. Cameras should be installed in order to protect employees from other employees as well as protecting profit margins.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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