O'Reilly Auto Parts Reviews

Updated July 1, 2015
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528 Employee Reviews

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  1. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX

    I have been working at O'Reilly Auto Parts full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great Company. Fun environment. Lots to learn. Good stepping stone. Lots of overtime

    Cons

    Average pay for my work and position

    Advice to Management

    Pay employees a little more and your turn over rate will decrease.


  2. Parts Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at O'Reilly Auto Parts part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    .Part time schedule. Great Team, Fast-paced

    Cons

    Poor pay, low commission, advancement isn't worth the small pay increase vs. labor.

    Advice to Management

    I appreciate what you do, given the amount you are paid. You do a lot of hardly a living wage


  3. Helpful (1)

    O'Reilly not bad or good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at O'Reilly Auto Parts part-time

    Pros

    Auto parts discount is good and employee discount varies on every part.

    Cons

    My store was under staffed so I had a lot of work. I could hardly take a breather. Only was allowed to stand if I was helping a customer other wise it was part of my duty to stock items on shelves or front and face items and such a busy store like ours meant constant front and face work.

    Advice to Management

    Provide more staff. That is my greatest advice. Last point of advice would be to choose wisely in leadership because not doing so can greatly hurt the morale of your team members


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  5. O O O OREILLY

    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at O'Reilly Auto Parts full-time (Less than a year)

    Pros

    Good pay plus commission good work environment and if your into cars it can be fun too.

    Cons

    I cant agree with every decision the company makes and sometimes the decisions just make no sense at all to me. Other than that it being retail you do have to deal with some psycho customers every once in a while,

    Advice to Management

    KJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ


  6. Phoenix Distribution Center Receiving Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Center Supervisor in Glendale, AZ
    Current Employee - Distribution Center Supervisor in Glendale, AZ

    I have been working at O'Reilly Auto Parts full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    O'Reilly Auto Parts has a strong distribution/logistics business model that helps support their excellent customer service and make them a dominant company in the retail and professional auto parts industry. This gives employees good job security and promotes company growth which creates many opportunities for advancement.

    Cons

    O'Reilly Auto Parts is behind the times in regards to the technology they take advantage of. They don't seem to be incorporating much technology into the operations of the company in both the distribution side of operations as well as the sales side of operations. O'Reilly Auto Parts has not even created an APP to make it easy for customers to look up parts on their smart phones before they even come in to a store.

    Advice to Management

    Promote innovative ideas and focus more on utilizing technology to help manage operations, increase customer service and help increase O'Reilly Auto Parts brand recognition. An APP that allows customers to look up parts for their car and find out what store in their area has it needs to be created. This APP should incorporate total car care into it. It should allow you to enter all details about your car and even log miles so it can give you suggestions on when it is time to do certain preventative maintenance jobs.


  7. Helpful (1)

    Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at O'Reilly Auto Parts full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    You learn to work as a team. Meet a lot of good customers and help people.

    Cons

    Upper management shows favoritism and as a female it's hard to become a store manager.


  8. Helpful (1)

    RSS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Service Specialist in Los Angeles, CA
    Former Employee - Retail Service Specialist in Los Angeles, CA

    I worked at O'Reilly Auto Parts full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Huge inventory available to customers, with several DCs making nightly stock deliveries directly to stores as well as multiple hub deliveries per day.

    Cons

    District Managers have almost tyrannical power over stores. Many act as if they are minor gods.

    Advice to Management

    Ease off on store managers just a bit. The company is making insane profits, and managers don't need to be run like terrified mules.


  9. Delivery Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Denver, CO
    Current Employee - Delivery Driver in Denver, CO

    I have been working at O'Reilly Auto Parts full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to work. Co-workers are awesome. Health, dental, visions benefits.

    Cons

    Pay is only $9.00 an hour.

    Advice to Management

    Management is pretty good. Usual big company policies.


  10. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Los Angeles, CA
    Former Employee - Assistant Store Manager in Los Angeles, CA

    I worked at O'Reilly Auto Parts (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Parts department allways have the part

    Cons

    Cant find the parts were their are

    Advice to Management

    More hours


  11. Helpful (1)

    Retail Sales Specialist (Shift Manager)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Specialist in Houston, TX
    Former Employee - Retail Sales Specialist in Houston, TX

    I worked at O'Reilly Auto Parts full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to grow for those who take it seriously. The job requires people skills, managing skills and great knowledge about automotive parts. I worked for this company only to learn more about cars, and to pay for college. I highly recommend it to anyone who wants to learn about cars and parts, and is seeking a profession in the automotive industry. I also recommended for those who want to manage a store or become a district manager. This company is rapidly growing, and for the time being, it is relative easy to obtain an upper management position.

    Cons

    The pay is relative too low for the type of work and knowledge require for this job.
    Some stores hire just about anyone they could get their hands on.
    Constant training of new employees because of high turnovers.
    O'Reilly Auto Parts uses old technology compared to other competitors.
    Very few employees with more than 4 years of experience.

    Advice to Management

    Hire long term employees or highly driven people with great customer service, and with the ability to learn fast. Stop hiring people that just want to collect a check. Great customer service comes from highly motivated, very professional and knowledgeable staff. The company could afford to pay parts specialist $15 dollars an hour instead of the $8 to $10 dollars and hour pay rate. Also, invest more money in technology and better equipment. Cheap doesn't always means more savings. In fact, you are just losing money when the store serves go down and we cannot run credit cards or use the electronic catalogs.



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