ODS Health Plan Reviews

Former Employee – worked at ODS Health Plan

Pros – Low pressure, 37 hr work week

Cons – slow pace can lead to boredom and burnout

Advice to Senior Management – challenge staff and facilitate career roadmaps to be discussed and followed

No, I would not recommend this company to a friend

Former Employee – worked at ODS Health Plan full-time for more than 8 years

Pros – Working downtown and getting to eat all the yummy food.

Cons – No work life balance and underpaid.

Advice to Senior Management – People have lifes. You should look into one for yourself and maybe you will understand.

No, I would not recommend this company to a friend

Former Employee – worked at ODS Health Plan

Pros – Benefits, Work days Monday through Friday, paid Holidays, Wage

Cons – Supervisor thought she was superior to everyone. Had favorites and showed it. Did not encourage great customer service, but take more calls. Quantity was more important than quality of work.

Advice to Senior Management – Stress quality and value great customer service. Making our members happy or at least helping them to the best of your ability should be #1 priority, not how many calls you take. If quality was stressed, there may not have been so many call backs.

No, I would not recommend this company to a friend

Former Employee – worked at ODS Health Plan

Pros – Benefits were good,some co workers are nice

Cons – Low pay,very technical, quirky software,no support from supervisors,too high expectations,very little respect, basically slaves...

Advice to Senior Management – Treat your long term employees with respect and appreciate their knowledge. Help them prosper.

No, I would not recommend this company to a friend

Former Employee – worked at ODS Health Plan

Pros – Internal promotions, pay, vacation and 401K.

Cons – Supervisor was on a power trip.

Advice to Senior Management – Chill out.

Yes, I would recommend this company to a friend

Current Employee – been working at ODS Health Plan

Pros – Medical, dental, vision, 401(k), Roth(k)
Low hiring standards - easy to get a job
Flexible and fair paid time off
Casual days once per month
Annual salary reviews

Cons – Minimal support from supervisors
Very secretive corporate culture
Company treats employees like children (this is not always without merit, due to the low hiring standards)
Red tape, red tape, more red tape.
Company encourages employee feedback, but feedback is never taken into consideration
Low expectations, even of employees who have been with the company for decades. Makes it very easy to get mind-numbingly bored with your job.

Advice to Senior Management – Provide more challenges and more positive feedback for employees who perform above the expectations. Make "Exceeds expectations" a review field that is actually used. Hire more selectively, and fire more easily.
Vice President of HR needs to move on.