ORC International

www.orcinternational.com
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ORC International Reviews

Updated February 28, 2015
Updated February 28, 2015
63 Reviews
2.4
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Simon Kooyman
7 Ratings

Review Highlights

Pros
  • The work life balance is really easy and you start off with quite a few days off (in 4 reviews)

  • You do many different surveys each day and very busy work, interesting (in 4 reviews)


Cons
  • no progression, micromanagment, no creativity in business management (in 3 reviews)

  • You have to be thick skinned because respondents to surveys often cuss you out (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    A company in transition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at ORC International full-time (more than 10 years)

    Pros

    Great people to work with and an interesting portfolio of products / capabilities. Competitive salary and other benefits. There is a lot of opportunity for growth if you are at the beginning of your career or if you have expertise in whatever the current corporate strategy is. The company is trying hard to transform itself to what it thinks the market wants.

    Cons

    The only constant in the past years has been change. It's hard on the employees and management definitely has a 'get on board or get out' attitude. Not as difficult for new hires but tough on tenured staff.

    Advice to ManagementAdvice

    Be gentler with your loyal employees. They are not that easily replaced.

    Positive Outlook
    Approves of CEO
  2.  

    Fantastic Company Going Through Major Growth - Tons of Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Boston, MA
    Current Employee - Vice President in Boston, MA

    I have been working at ORC International full-time (more than 5 years)

    Pros

    Team members are fantastic. Smart and ambitious people are recognized and promoted more than ever with the new leadership.

    The CEO and leadership team have gone to great lengths to start new employee programs, provide training, and even purchase new space globally to attract the best talent.

    Cons

    Honestly, little comes to mind. Years ago there was a different culture but so much has been done to improve any concerns about hours etc.

    Advice to ManagementAdvice

    Keep up the great work and investments! It's great to see ORC growing at a faster pace than the competition.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Positive experience working with smart people in a collaborative environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst in New York, NY
    Current Employee - Research Analyst in New York, NY

    I have been working at ORC International full-time (more than 3 years)

    Pros

    Opportunity for growth and chances to advance in an international organization.
    High level of collaboration.
    Access to great resources.
    Good work/life balance.

    Cons

    Non-competitive pay structure.
    Lack of incentives for new business development.
    Lack of follow-through for training and career advancement.

    Advice to ManagementAdvice

    Improve Associate development program.

    Recommends
    Neutral Outlook
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  5.  

    Telephone Interviewer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer in Reno, NV
    Current Employee - Telephone Interviewer in Reno, NV

    I have been working at ORC International part-time (less than a year)

    Pros

    Easy job, no stress at all. Extremely flexible for students or PT homemakers. Casual dress ( very casual) . The QA managers are awesome. Everyone very friendly and helpful. Great 1st job. Highly Recommend!!

    Cons

    A little chaotic when you first start, and aren't sure of where you are supposed to go. But very easy to catch on quick. Sometimes hours are cut.

    Advice to ManagementAdvice

    Maybe a little more guidance in training as to the basic day to day routine. its easy to feel totally lost when you come in on your first day to take calls and have no idea where to go,just the basics.

    Recommends
    Positive Outlook
  6.  

    Boring, but it was a job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ORC International

    Pros

    flexible hours, they work with your schedule especially if you're a student

    Cons

    they expect you to be positive all the time even when you have people on the phone yelling at you. they cancel hours and don't tell you. the shift leaders are pretty rude

    Advice to ManagementAdvice

    talk to your employees more

  7.  

    Surveyor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Surveyor in Reno, NV
    Former Employee - Surveyor in Reno, NV

    I worked at ORC International full-time (less than a year)

    Pros

    Great Managers in Reno Nevada and an easy to work for place.

    Cons

    The salary is something left to be desired, but it is a job and easy to go to work everyday, when in between jobs. It also is only 29.75 hours now, which doesn't pay the bills but better than no money.

    Advice to ManagementAdvice

    Keep up the great work - Reno, NV Office

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Horribly Run and Mismanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Research Analyst in New York, NY
    Current Employee - Senior Research Analyst in New York, NY

    I have been working at ORC International full-time

    Pros

    Time off is fairly generous. Free food on occasion.

    Cons

    Soul crushing, boring work. Company keeps changing directions every few months. Upper management totally out of focus and disconnected from employees. So many management changes, so many ownership changes. Current regime looks for the easiest way to keep the veil over the sheep while trying to find ways to sell the company. Compensation and benefits are an absolute joke.

    Advice to ManagementAdvice

    Actually listen to what employees want instead of trying to deflect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    My experience with working with this company hasn't been satisfactory.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telphone Research Interviewer in Reno, NV
    Current Employee - Telphone Research Interviewer in Reno, NV

    I have been working at ORC International part-time (less than a year)

    Pros

    Nice friendly atmosphere, supervisors are helpful and understanding, co-workers are friendly and just as willing to help out, flexible schedules, paid weekly.

    Cons

    Inconsistent hours, only part time positions, not enough notice on extra hours, equipment doesn't always work, shortage of chairs.

    Advice to ManagementAdvice

    Offer full time interviewer positions, give more than next/same day notice for extra hours, update all equipment to ensure it's working properly, and ensure that there is a chair for every workstation so there is no longer a scramble for chairs.

    Doesn't Recommend
    Neutral Outlook
  10.  

    poor experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President
    Former Employee - Vice President

    I worked at ORC International

    Pros

    global team trying to head in right direction, but never going to be competitive with larger research suppliers

    Cons

    upper management is untrained, executive leadership either doesn't know or doesn't care - lip service only

    Advice to ManagementAdvice

    clean house now - get rid of the cancer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Stressful, but easy experience gain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telephone Research Interviewer in Reno, NV
    Former Employee - Telephone Research Interviewer in Reno, NV

    I worked at ORC International part-time (less than a year)

    Pros

    There is no experience required. The training is paid. There is a sort of level or tier system so you can measure your progress.

    Cons

    You get paid minimum wage to call people who don't want to talk to you. The job is stressful because the people you are calling are often hostile. It's tough being one of those people you hate receiving calls from.

    Advice to ManagementAdvice

    Train employees more thoroughly and emphasize the proper protocol for phone etiquette.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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