ORC International

  www.orcinternational.com
  www.orcinternational.com
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ORC International Reviews

Updated August 18, 2014
Updated August 18, 2014
49 Reviews
2.7
49 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Simon Kooyman
2 Ratings

Employee Reviews

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  1.  

    Good place to learn skills, too slow paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ORC International

    Pros

    People are friendly and there is opportunity to learn
    Weekly updates and webinars are useful to learn what others are working on

    Cons

    Too slow paced and too much time spent not working
    With management often out of the office, it is difficult to separate employees who work hard and those who don't

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    orc international is a company with exceptionally poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Vice President
    Current Employee - Executive Vice President

    I have been working at ORC International full-time for more than 8 years

    Pros

    autonomy, co-workers, __ boston office is good and core business of secondary research in NY are very good. Chicago office leadership and CEO is an embarrassment to the company.

    Cons

    the leadership of the company is abysmal. constant change and they are more concerned with selling the company than with clients or employees. The current leader, Simon, is completely aloof to anything going on in the company.

    Advice to ManagementAdvice

    Begin to focus on clients and employees instead of so much inner focus on non-productive administrative work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    They Really Need a Cleaning Crew

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephne Interviewer  in  Reno, NV
    Current Employee - Telephne Interviewer in Reno, NV

    I have been working at ORC International part-time for more than a year

    Pros

    The co-workers are the only saving grace in this place.

    Cons

    Almost everything! The supervisors are too busy shopping online, using Facebook, or texting to do anything. And the place is filthy! The bathrooms are foul, with mold in the corners and gross stuff on the floors. The sink looks as if it never gets cleaned. With over 100 employees between the two shifts the bathrooms should be cleaned once a day, not once a week. Women have had "female accidents" in the chairs, an they still have them sitting out.

    Advice to ManagementAdvice

    Get someone in to clean to place!!! And tell the supervisors to stop hanging out in the bathrooms texting.

    Doesn't Recommend
    No opinion of CEO
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  5.  

    Great people and good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Interviewer  in  Reno, NV
    Current Employee - Telephone Interviewer in Reno, NV

    I have been working at ORC International part-time for less than a year

    Pros

    Great first job for anyone starting out. Nice people and environment. You do many different surveys each day and very busy work, interesting. They allow 6 call offs or lates every 2 months.

    Cons

    Very low wage and not constant work. A ten cent raise if your lucky once a year and no benefits. You have to be thick skinned because respondents to surveys often cuss you out. Any chance for advancement pays very little too. Some surveys run on a 30 year old cobalt system, hard for younger employees to adapt.

    Advice to ManagementAdvice

    Need to really edit surveys better. Better grammer, spelling and cut time down. Most cell phone batteries loose power before a 30 minute survey is over. Would have more success with shorter survey's and paying your top interviewers a living wage. Provide disinfectant wipes for employees sharring headsets.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Been a Great Experience So Far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ORC International full-time for less than a year

    Pros

    -Friendly work environment.
    -Flexible work schedule.
    -Opportunities for advancement.

    Cons

    -Trying to remain on a diet with all of the free food they offer almost daily. (haha)
    -Amount of work comes in ebbs and flows.

    Advice to ManagementAdvice

    Be a bit more transparent. Perhaps quarterly or bi-yearly updates on how the company is doing. Otherwise rumors float around the office since no information is being given.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Run, don't walk, away!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ORC International full-time for more than 5 years

    Pros

    The benefits aren't that bad, the amount of PTO is pretty good, and there are some great people, though most of them have jumped ship.

    Cons

    Communication between everyone here is abysmal. Management hides any information about the company as well as information that would help you work more effectively/efficiently. It's virtually impossible to learn new skills or to move up in the company when everyone else is so overworked they can't even think straight, much less train others. Morale is only degraded further when the people being promoted consistently talk down to others, neglect to communicate what is needed effectively/correctly, and shouldn't be directly managing people. Projects get intentionally underbid frequently - just to get the client on-board - which leads to overworking the staff and disappointing clients. There is a distinct lack of feedback for work done whether negative or positive.

    Advice to ManagementAdvice

    Communicate with employees about the company's future and expectations relating to their job. Ensure management is competent in dealing with and understanding their employees. Ultimately, I don't believe anything will keep this rotting ship from sinking.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great introduction to market research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Analyst  in  New York, NY
    Current Employee - Research Analyst in New York, NY

    I have been working at ORC International full-time for more than a year

    Pros

    - Professional but comfortable work environment
    - Colleagues are very intelligent and driven
    - Introduced to many different parts of the research process
    - Great opportunity to work with a variety of different industries

    Cons

    You have to be comfortable working very independently. This is great for some people, but there are some people who feel the need to have constant supervision and collaboration.

    Advice to ManagementAdvice

    It would be helpful if the upper management could be a little bit more transparent. There are sometimes big company decisions that the lower-level employees do not know about.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    No where to go but down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ORC International full-time for more than 5 years

    Pros

    Some EE policies are hold overs from years ago when the company genuinely cared about its people, so...
    There is plenty of PTO
    Tere is technically a bonus program (though not at all transparent and boils down to whatever your boss wants to give you)

    Cons

    They don't actually care about you anymore, internal EE Surveys show this and they only pay lip service to correcting it. ex. Too cheap to let spouses to a 2hr cocktail only holiday party, but upper management all flies into LA and blows 6 digits. There are no real advancement opportunities since the company is going no where these days
     They get rid of people to save money, then spend the next year hiring even more senior management(Chiefs v Indians).

    No one is actually growing the business when they keep laying off sales people, they are just dressing up the Balance Sheet for the next sale. They'll acquire another company or something to pretend the numbers went up, but then they'll let all the key people go, and lose tons of the business anyway.

    Advice to ManagementAdvice

    The constant turn-over and ever increasing work-loads make it impossible for an employee to feel like they have a future here. Stop hiring Chiefs to start new and useless pretend Dept, and instead hire indians to actually sell and do the work.
    IF you must have a new Dept grow it organically, when one gets too big, spin a new dept out of it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    In it's twilight years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at ORC International full-time for more than 3 years

    Pros

    Compensation, flexibility about when and where you can work (this is changing), some dedicated and hard working employees.

    Cons

    The company has been floundering for at least a decade. There has been a series of owners and CEOs over the past six years, many of whom don't understand what ORC does. Layoffs are announced and within a month people are being hired to replace those who were discarded. Unless you know someone well, it takes multiple e-mails or phone calls to get a response from even lower level employees.

    Advice to ManagementAdvice

    The next change will be the acquisition of ORC by another research company as the current owners realize that they won't get the profits they want. Then ORC will be gone.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    its extremely boring

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ORC International

    Pros

    its a low paying job

    Cons

    its a low paying job

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