OSI Restaurant Partners Reviews

Pros

There is consistency of product from store to store, allowing for repeat customers and a sense of pride in one's work. There is a considerable amount of training. That's always a positive.

Cons

It's corporate. If there is a problem it can take a long time for resolution. It also means that if a mistake is made, there are more people to point it out. Mistakes are far more readily recognized than a job well done.

Advice to Senior Management

The store I work at is run down. As far as I can tell, nothing is being done to resolve the physical issues. These include sewer and roof issues as well as drainage.

Pros

Flexible schedule, understanding managers, opportunity of advancement if you are truly good at what you do.

Cons

Working at a restaurant means the bottom of the barrel as far as customer service is concerned. Pay is not good. Qualifying for benefits means being on your feet for 35+ hours a week; this is difficult and the benefits are expensive and suck anyway!

Advice to Senior Management

Offer a better benefits package to your part-time employees. Give your quality employees more responsibility and ability to build your business. Allow your quality employees to provide you with more structured insight and suggestions to become more successful.

Pros

Evening Hours are a plus.

Cons

Management Structure works with some but not all.

Advice to Senior Management

Good procedures but needs thorough follow-up.

Pros

Comp card/Discounted meals
Free turkey at thanksgiving

Cons

At first, seems very laid back. Then the hammer comes down.
Female employees are allowed to sleep, while Males are scrutinized for even the smallest incident.
Micro-Managing in full force. And as the headline says, its not what you know, but who. One of the senior level managers told me this before they left. It is every bit 100% true with OSI. When you get in, be sure to "buddy-up" with one the of more popular or senior techs. The popular ones always keep their jobs

Advice to Senior Management

Conduct Team Meetings according to Problems, instead of being "nit-picky" and constantly harping on people for non-important matters.

Pros

meet new people, network, great discounts, benefits available, decent/moderate income. Hospitality and customer service are always great skills to aquire.

Cons

It's growing wildly but making horrific budget cuts. The managers/kitchen staff are all overworked and burnt out. Holidays are insane, and the restaurant doesn't turn tables well enough to handle the volume.

Advice to Senior Management

Take some initiative with the corporate structure for each store to maintain it's intended feel of a privately owned establishment, instead of a "chain." And take a day off! You're all cranky!

Pros

Very laid back atmosphere. Fun place to work. Great people. Spend money on technology. Trying to improve their operations. Ideas are taken into account (sometimes).

Cons

Departments are too siloed. Each department is treated completely different. Lack of communication. Lack of truly caring about what their employees go through to get the job done. At times there are no clue as to what some people do or departments for that matter. Salary is way off base for some.

Advice to Senior Management

Improve communication, get rid of the poor performers, change up management a bit, get a feel for what employees actually do in their jobs. Fix the job titles and then adjust the salaries accordingly.

Pros

good benefits, pay structure, bonus program

Cons

long hours, holiday work, time off requests questioned,

Advice to Senior Management

Make sure a person has time for a personal life

Pros

Relaxed atmosphere, fun place to work (or pretend to), most accountants in other companies and professions work long hours and have busy seasons - you don't have that at OSI, it's more of a laid back customer call center than an accounting department, just ask all the people they just fired!

Cons

pretty backwards in a lot of their practices. The old guard (founders) is gone and the new management is kind of a joke. Wow and I heard they laid off a ton of people recently, I am glad I got the heck out of there months ago!

Advice to Senior Management

Um, don't waste time laying people off and shipping the jobs overseas, that will backfire and you'll just have to rehire for those positions when you realize that doesn't work all your new fancy MBAs were just useless yes men who took your money and gave you horrible textbook advice! They will be long gone while you're dealing with the fallout! That CEO Liz is a heartless you-know-what(B) who only wants to cut jobs and make her $ bonus grow - she is famous for this reputation, watch out people!!! She does not care about the company, she will make her money and ditch!

Pros

Theyre nice to work for.

Cons

Sometimes Slow. Gender preferences can be an issue.

Advice to Senior Management

I know it's a restaurant, but calm down with all the drama.

Pros

Great co-workers
Food discount or comp card

Cons

Very unorganize overall
No HR department
No job training
Lack communication
Manangement don't know what they are doing

Advice to Senior Management

Get it together!!!