OTX Reviews

14 Reviews
2.8
14 Reviews
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Employee Reviews

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  1. 1 person found this helpful  

    The best place I've ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  New York, NY
    Former Employee - Director in New York, NY

    I worked at OTX full-time for more than a year

    Pros

    Amazing, fun, intelligent people.
    Awesome culture. One day we turned the conference room into a ping-pong table and held a tournament. Every holiday and birthday was celebrated with decorations and treats and usually some form of liquor.
    Fun, interesting work.

    Cons

    OTX was bought by Ipsos and a lot of things changed... The culture is now very different...

    Advice to ManagementAdvice

    Most of the senior guys have left since the merger, so there's no sense in leaving advice... I just wish them the best of luck in their upcoming ventures...

    Recommends
    Negative Outlook
  2.  

    Good but I had an unusual position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Research Manager  in  Culver City, CA
    Former Employee - Senior Research Manager in Culver City, CA

    I worked at OTX

    Pros

    Smart people, strong client relationships, good benefits, Flavia machine, Bagel fridays

    Cons

    Long hours and management is not the best at recognizing individual contributions

    Advice to ManagementAdvice

    Do a better job of keeping client-facing staff motivated and happy

    Recommends
  3. 1 person found this helpful  

    Do it for the money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Manager  in  Culver City, CA
    Former Employee - Research Manager in Culver City, CA

    I worked at OTX

    Pros

    Somewhat fun and young place to work. Zalis and company went out of their way to do what they could in a data mill to make it fun.

    Cons

    Long hours and very limited potential for advancement. It was a data mill and done rapidly and cheaply with little regard for work/life balance. This is the market research industry, though not OTX alone.

    Advice to ManagementAdvice

    There is very little to say because the nature of the market research industry is to grind out data. This is not a field for anyone. Helps if you have OCD.

    Doesn't Recommend
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  5.  

    Fun, fast-paced environment , but bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Manager  in  Culver City, CA
    Former Employee - Research Manager in Culver City, CA

    I worked at OTX

    Pros

    Yoga class, free food on Friday, lots of parking, fun and interesting clients' projects

    Cons

    Executives do not communicate clearly about what's going on to the employees. It's hard to know what's the truth and what's not. Coworkers are not the friendliest people. People are too insecure because they lack of directions and act hostile/unnecessarily competitive.

    Advice to ManagementAdvice

    Listen to your people and promote the ones who work, not those who only talk.

    Doesn't Recommend
  6. 1 person found this helpful  

    Extreme Market Research Make-over: OTX turns the unsexy into ultra-sexy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Los Angeles, CA
    Current Employee - Director in Los Angeles, CA

    I have been working at OTX

    Pros

    Market Research: not the most glamorous of professions. On the sexy-o-meter of professions, market research comes in just above road construction or grocery check out clerk. Why did I pick this field? I'm a numbers geek who loves to know what people are thinking and why they think the way they do. But OTX has made market research sexy! I'm not sure about all the offices but the London, LA and even Chelsea offices are amazing spaces to work - even rivaling spaces of cool, hip, sexy digital media and dot.com companies. Huge enormous companies with huge enormous budgets can't rival the gym, the zen room, the yoga instructor, the half basketball court and all the fun Corporate management puts forth.

    Cons

    There seems to be a disconnect at times between the vision and culture of the company and the day to day reality within various departments. Some department managers don't take morale as seriously as the Company visionary (CEO) does. If the cool, hip spirit infiltrated its way to the day to day of how the departments are run, work might not get done but OTX would definitely be the most fun place on the planet to work! Managers sometimes commisurate instead of doing what they can to keep their own team member's energy levels high and keep them focused on the bigger picture. Some departments are overworked while others say they are busy but are never in the office a full 8 hours.

    Advice to ManagementAdvice

    Management training for mid-level and department managers.

    Recommends
  7. 1 person found this helpful  

    If looking for a research job, you can do better. If looking for a quasi-entertainment job, you could do worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Research Manager  in  Culver City, CA
    Former Employee - Senior Research Manager in Culver City, CA

    I worked at OTX

    Pros

    They are often hiring so it beats unemployment. And you might make some friends. And if you're lucky, network your way to a job somewhere else.

    Cons

    They can do cool stuff, but chances are you won't get to. They do the same project 800 times a year. And a different same project 660 times a year. And a different different same project 1,340 times a year. Being a researcher at OTX is like being a Chef at the Olive Garden--here's the limited menu, go to work.

    Advice to ManagementAdvice

    When every review on here tells you that you don't respect your employees' work life balances, perhaps you can infer something from that.

  8. 1 person found this helpful  

    Not a Place to Work if You Also Want a Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OTX

    Pros

    The best things about working at OTX:

    There are some great, fun, intelligent people who work there.

    The pay is decent to good.

    There could be an opportunity to work on some really cool projects if issues involving turnaround time and work hours were addressed.

    Cons

    Cons are based on the experience in my department. I can't speak for the company as a whole.

    * No respect whatsoever for personal time. People work way too many hours.

    * "Job well done" is never to rarely uttered. Senior management only wants to berate employees for mistakes they've made, rather than tell them when they've done a great job. This is particularly unfortunate given the amount of time employees spend working versus having an actual life.

    *Senior management generally doesn't respect lower level employees and doesn't behave professionally.

    *Tendency toward cliquish, "us vs. them" mentality.

    Advice to ManagementAdvice

    *Respect and appreciate your employees and show them that you value the time and energy that they're giving you.

    * Sales/business development professionals shouldn't necessarily be allowed or encouraged to manage people.

    * Consider changing your tune and slowing down your pace - stop selling the "quick turnaround" and focus your business on high quality, innovative client deliverables that offer more value. The potential for cool and interesting things is there if employees are given the time (and have the energy) to do them.

    * Employees shouldn't have to work so many hours. Slowing down project turnaround times could help, as could being better staffed. Step back and really take a look at "emergencies" that require an employee to miss out on important time with their family, and say no to clients if appropriate - remember that this is market research, not brain surgery.

    Doesn't Recommend
  9. 3 people found this helpful  

    Chaos Ensues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research Manager  in  Culver City, CA
    Former Employee - Research Manager in Culver City, CA

    I worked at OTX

    Pros

    Met some great people who are still friends.

    Cons

    An overall lack of cohesion, overworked employees, lack of organization and failure to communicate procedures, changes, almost any type of information to employees in a clear manner.

    Advice to ManagementAdvice

    Pick a structure and stick with it - better a less than perfect but consistent structure than constant changes resulting in employees who are unsure of their roles and other employees' roles due to an undefined system. Also, caring about your employees work-life balance by addressing months of working too many hours might keep people from leaving. Lastly, it's okay to declare an insane idea as insane; you don't have to actually do it.

    Doesn't Recommend
  10. 2 people found this helpful  

    Let Them Eat Bagels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Research Manager  in  Culver City, CA
    Current Employee - Research Manager in Culver City, CA

    I have been working at OTX

    Pros

    Compensation is the only reason I can think of to work at OTX, unless you consider bagel fridays a real pro.

    Cons

    Xxtremely long hours, management treats employees with very little or no respect, employees expected to forgo any life outside of work, and compensation benefits end when you lose overtime pay.

    Advice to ManagementAdvice

    Support your staff. Stop expecting your employees to work so much overtime. Hire someone to take on some of that work. A good salesman does not necessarily make a good manager. At OTX, none of the SVPs that I'm aware of know how to manage their staff.

    Doesn't Recommend
  11. 4 people found this helpful  

    Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Culver City, CA
    Former Employee - Anonymous Employee in Culver City, CA

    I worked at OTX

    Pros

    The company is innovative in its approach

    Cons

    People work very long hours. Men are promoted far more frequently than women. They change directions and move people amongst departments far too often. Management likes people who act fake over people that are real. They have a high turnover.

    Advice to ManagementAdvice

    When dealing with internal complaints be sure to get both sides of the story. There are some very self-centered people working there who will say and do anything to harm another person that they feel competitive with. If you don't obtain both sides of the story you will never know whom to believe, and you let go of the good people while retaining those who are not.

    Doesn't Recommend

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