OTX
2.6 of 5 14 reviews
www.otxresearch.com Culver City, CA

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2.6 14 reviews

                             

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Didier Truchot


27% of employees recommend this company to a friend
14 Employee Reviews
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    1 person found this helpful  

    The best place I've ever worked

    Director (Former Employee)
    New York, NY

    ProsAmazing, fun, intelligent people.
    Awesome culture. One day we turned the conference room into a ping-pong table and held a tournament. Every holiday and birthday was celebrated with decorations and treats and usually some form of liquor.
    Fun, interesting work.

    ConsOTX was bought by Ipsos and a lot of things changed... The culture is now very different...

    Advice to Senior ManagementMost of the senior guys have left since the merger, so there's no sense in leaving advice... I just wish them the best of luck in their upcoming ventures...

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good but I had an unusual position

    Senior Research Manager (Former Employee)
    Culver City, CA

    ProsSmart people, strong client relationships, good benefits, Flavia machine, Bagel fridays

    ConsLong hours and management is not the best at recognizing individual contributions

    Advice to Senior ManagementDo a better job of keeping client-facing staff motivated and happy

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Do it for the money.

    Research Manager (Former Employee)
    Culver City, CA

    ProsSomewhat fun and young place to work. Zalis and company went out of their way to do what they could in a data mill to make it fun.

    ConsLong hours and very limited potential for advancement. It was a data mill and done rapidly and cheaply with little regard for work/life balance. This is the market research industry, though not OTX alone.

    Advice to Senior ManagementThere is very little to say because the nature of the market research industry is to grind out data. This is not a field for anyone. Helps if you have OCD.

    No, I would not recommend this company to a friend

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    Fun, fast-paced environment , but bad management

    Research Manager (Former Employee)
    Culver City, CA

    ProsYoga class, free food on Friday, lots of parking, fun and interesting clients' projects

    ConsExecutives do not communicate clearly about what's going on to the employees. It's hard to know what's the truth and what's not. Coworkers are not the friendliest people. People are too insecure because they lack of directions and act hostile/unnecessarily competitive.

    Advice to Senior ManagementListen to your people and promote the ones who work, not those who only talk.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Extreme Market Research Make-over: OTX turns the unsexy into ultra-sexy

    Director (Current Employee)
    Los Angeles, CA

    ProsMarket Research: not the most glamorous of professions. On the sexy-o-meter of professions, market research comes in just above road construction or grocery check out clerk. Why did I pick this field? I'm a numbers geek who loves to know what people are thinking and why they think the way they do. But OTX has made market research sexy! I'm not sure about all the offices but the London, LA and even Chelsea offices are amazing spaces to work - even rivaling spaces of cool, hip, sexy digital media and dot.com companies. Huge enormous companies with huge enormous budgets can't rival the gym, the zen room, the yoga instructor, the half basketball court and all the fun Corporate management puts forth.

    ConsThere seems to be a disconnect at times between the vision and culture of the company and the day to day reality within various departments. Some department managers don't take morale as seriously as the Company visionary (CEO) does. If the cool, hip spirit infiltrated its way to the day to day of how the departments are run, work might not get done but OTX would definitely be the most fun place on the planet to work! Managers sometimes commisurate instead of doing what they can to keep their own team member's energy levels high and keep them focused on the bigger picture. Some departments are overworked while others say they are busy but are never in the office a full 8 hours.

    Advice to Senior ManagementManagement training for mid-level and department managers.

    Yes, I would recommend this company to a friend

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    If looking for a research job, you can do better. If looking for a quasi-entertainment job, you could do worse.

    Senior Research Manager (Former Employee)
    Culver City, CA

    ProsThey are often hiring so it beats unemployment. And you might make some friends. And if you're lucky, network your way to a job somewhere else.

    ConsThey can do cool stuff, but chances are you won't get to. They do the same project 800 times a year. And a different same project 660 times a year. And a different different same project 1,340 times a year. Being a researcher at OTX is like being a Chef at the Olive Garden--here's the limited menu, go to work.

    Advice to Senior ManagementWhen every review on here tells you that you don't respect your employees' work life balances, perhaps you can infer something from that.

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    Not a Place to Work if You Also Want a Life

    Anonymous Employee (Former Employee)

    ProsThe best things about working at OTX:

    There are some great, fun, intelligent people who work there.

    The pay is decent to good.

    There could be an opportunity to work on some really cool projects if issues involving turnaround time and work hours were addressed.

    ConsCons are based on the experience in my department. I can't speak for the company as a whole.

    * No respect whatsoever for personal time. People work way too many hours.

    * "Job well done" is never to rarely uttered. Senior management only wants to berate employees for mistakes they've made, rather than tell them when they've done a great job. This is particularly unfortunate given the amount of time employees spend working versus having an actual life.

    *Senior management generally doesn't respect lower level employees and doesn't behave professionally.

    *Tendency toward cliquish, "us vs. them" mentality.

    Advice to Senior Management*Respect and appreciate your employees and show them that you value the time and energy that they're giving you.

    * Sales/business development professionals shouldn't necessarily be allowed or encouraged to manage people.

    * Consider changing your tune and slowing down your pace - stop selling the "quick turnaround" and focus your business on high quality, innovative client deliverables that offer more value. The potential for cool and interesting things is there if employees are given the time (and have the energy) to do them.

    * Employees shouldn't have to work so many hours. Slowing down project turnaround times could help, as could being better staffed. Step back and really take a look at "emergencies" that require an employee to miss out on important time with their family, and say no to clients if appropriate - remember that this is market research, not brain surgery.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Chaos Ensues

    Research Manager (Former Employee)
    Culver City, CA

    ProsMet some great people who are still friends.

    ConsAn overall lack of cohesion, overworked employees, lack of organization and failure to communicate procedures, changes, almost any type of information to employees in a clear manner.

    Advice to Senior ManagementPick a structure and stick with it - better a less than perfect but consistent structure than constant changes resulting in employees who are unsure of their roles and other employees' roles due to an undefined system. Also, caring about your employees work-life balance by addressing months of working too many hours might keep people from leaving. Lastly, it's okay to declare an insane idea as insane; you don't have to actually do it.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Let Them Eat Bagels

    Research Manager (Current Employee)
    Culver City, CA

    ProsCompensation is the only reason I can think of to work at OTX, unless you consider bagel fridays a real pro.

    ConsXxtremely long hours, management treats employees with very little or no respect, employees expected to forgo any life outside of work, and compensation benefits end when you lose overtime pay.

    Advice to Senior ManagementSupport your staff. Stop expecting your employees to work so much overtime. Hire someone to take on some of that work. A good salesman does not necessarily make a good manager. At OTX, none of the SVPs that I'm aware of know how to manage their staff.

    No, I would not recommend this company to a friend

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    4 people found this helpful  

    Not recommended

    Anonymous Employee (Former Employee)
    Culver City, CA

    ProsThe company is innovative in its approach

    ConsPeople work very long hours. Men are promoted far more frequently than women. They change directions and move people amongst departments far too often. Management likes people who act fake over people that are real. They have a high turnover.

    Advice to Senior ManagementWhen dealing with internal complaints be sure to get both sides of the story. There are some very self-centered people working there who will say and do anything to harm another person that they feel competitive with. If you don't obtain both sides of the story you will never know whom to believe, and you let go of the good people while retaining those who are not.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at OTX reviews and ratings — including employee satisfaction and approval rating for OTX CEO Didier Truchot. All 14 reviews posted anonymously by OTX employees.