Oakwood Worldwide
3.2 of 5 44 reviews
www.oakwood.com Los Angeles, CA 1000 to 5000 Employees

Oakwood Worldwide Reviews

Updated Jun 30, 2014
Oakwood Worldwide – Bellevue – “View from behind the desk”

All Employees Current Employees Only

3.2 44 reviews

                             

68% Approve of the CEO

Oakwood Worldwide Chairman and CEO Howard F. Ruby

Howard F. Ruby

(28 ratings)

57% of employees recommend this company to a friend
44 Employee Reviews
Relevance Date Rating
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    Great application of their Golden Rule, family-like atmosphere

    Guest Service Representative (Current Employee)
    Phoenix, AZ

    ProsMost of the employees on-site are friendly so there is a "family-like atmosphere". They offer a decent starting salary with room for improvement and promotion. Schedules can be rather flexible and Oakwood University continues to train and improve employees.

    ConsProcess can get repetitive with the guest calls. It's not so bad if you can concentrate on simply wanting to help the guests but again there will be many similar calls (i.e. Wifi, TV, key bax, parking space).

    Advice to Senior ManagementContinue to innovate with the employees. More flexible schedule options would be ideal. Starting wages should be a little hire or at the very least account for minimum wage increases.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Working for Oakwood

    Anonymous Employee (Current Employee)
    Phoenix, AZ

    ProsThe CEO is very personable. Most of the positions are Monday to Friday with nights and weekends off with exception of PEAK (Summer) season when Overtime is unlimited.

    ConsNo training program. Leadership plays favorites. Hard workers expected to do more for less. No accountability with associates to perform.

    Advice to Senior ManagementCreate a training program. Associates are too busy during peak season to train new associates properly. Finish the scorecard system and hold associates accountable for their own work. Reward internal candidates with comparable raises to what an external candidate can earn.

    – I'm optimistic about the outlook for this company

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    Great company i

    Regional Sales Representative (Current Employee)
    New York, NY

    ProsAutonomy, Great Training, Great Leadership and the ability to travel is pretty great.

    ConsSeems like the industry is fading out. I also feel like if you don't get the right "mentor" going in "green" will make this a very hard job to be successful.

    Advice to Senior ManagementYour doing a great job.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Wish I never left.

    Client Service Representative (Former Employee)
    Phoenix, AZ

    ProsDecent pay and great opportunities to advance if you really want it.

    ConsLeadership is still learning in some areas of the company. The environment is clicky and a bit high schoolish.

    Advice to Senior ManagementI think they are doing a great job. Not everyone would agree but I understand the woes and pitfalls of learning new processes. Advice to unhappy employees would be to have patience and communicate effectively with your management. This job is not for everyone but it was perfect for me.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    HR Intern at Oakwood Worldwide

    Anonymous Employee (Former Employee)

    ProsGreat learning environment and internship program. Oakwood creates an environment that nurtures interns to success, and ensure that they get involved in value-add projects that go beyond miscellaneous one-off tasks.

    ConsNo flexibility in clock in, clock out time.

    Advice to Senior ManagementKeep up the great internship program in HR.

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    Unstable

    Anonymous Employee (Current Employee)

    ProsHave reduced its workforce by 40% in the last few years.

    ConsLack of knowledge at the VP level.

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    Great experience

    Leasing Consultant (Former Employee)
    Seattle, WA

    ProsWonderful training. Really supportive culture that values customers experiences. Really enjoyed working with clients from all over the world.

    ConsOld computing system-or at least when I was there

    Advice to Senior ManagementKeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fantastic company - They own this industry and believe in great customer service!

    Anonymous Employee (Former Employee)
    Los Angeles, CA

    ProsGreat company with amazing benefits

    ConsSmall marketing budgets, should use more analysis and facts to make decisions.

    Advice to Senior ManagementEmbrace both long time employees (they brought the company to where it is), while bringing in fresh blood to take it to the next level.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Oakwood understands that employees who are taken care of will take care of their guests.

    Anonymous Employee (Former Employee)

    Pros401k benefits, competitive wages, superb service

    ConsI can not think of anything that would have been a negative during my time with Oakwood

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Billing Coordinator

    Anonymous Employee (Current Employee)
    Phoenix, AZ

    ProsPeople are friendly & helpful

    ConsManagement needs to learn to lead not micromanage

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Oakwood Worldwide reviews and ratings — including employee satisfaction and approval rating for Oakwood Worldwide CEO Howard F. Ruby. All 44 reviews posted anonymously by Oakwood Worldwide employees.