Océ North America

  www.oceusa.com
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Océ North America Reviews

Updated Jun 23, 2014

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All Employees Current Employees Only

2.8 86 reviews

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Océ North America President & CEO Patrick Chapuis

Patrick Chapuis


30% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits package and a great deal of nice people to work with (in 12 reviews)

  • Good people to work with, excellent product line, benefits are good (in 5 reviews)


Cons
  • Upper management had no clue as to how to deal with people (in 5 reviews)

  • brand recognition that does exist is often negative (in 4 reviews)

More Highlights
86 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Oce North America now part of Canon Corp.

    Training Manager (Former Employee) Chicago, IL

    ProsGood people to work with, excellent product line, benefits are good. Acquisition by Canon should be beneficial.

    ConsPositions still being eliminated due to acquisition and organization restructuring by Canon. Job security not the best at this time. Many long term employees have been terminated.

    Advice to Senior ManagementIt would seem that staffing decisions are being made by Canon management without enough input from Oce management. Canon management still needs to better understand the Oce business model.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to work

    Manager (Former Employee) Atlanta, GA

    ProsFlexibility, good working conditions, very good employees and always a project needing to be completed by the end of the month.

    ConsLong hours at month end and quarter end but needed to support customer demand and sales. Lots of last minute expedites and last minute pick-up / deliveries.

    Advice to Senior ManagementLooking back Senior management did a great job working the the DCs and support staff continue the good and support to your DCs and managers

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Backward CRM systems and non imaginative sales management + poor customer service = Lose/Lose

    Commercial Sales Representative (Former Employee) Irvine, CA

    ProsThere is health care benefits but that's about it.

    ConsFace it. It's cold calling doing copier sales. Not much fun.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Upper management is a good old boys network

    AREA SALES MANAGER (Former Employee)

    ProsDecent salary and benefits. Good techs.

    ConsUpper management had no clue as to how to deal with people

    Advice to Senior ManagementClean house with mid-level management

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Worst place I've ever worked!

    Anonymous Employee (Current Employee) Chicago, IL

    ProsSome good, talented people. Some really great products too... but that's about it. Certainly not enough pros to fill the twenty word minimum Glassdoor requires.

    ConsSenior management treats employees like pawns for their own advancement. Motivation and good morale is zero. The corporate culture here is basically the "haves" and the "have nots". Unless you are either one of those select "favorite" employees or in a senior position forget about any pay raises, bonus, etc. (Many people just got let go with the Canon acquisition and the remaining ones just got a demotion in their titles plus no more bonus plan going forward.) If you are "favored" it has nothing to do with how well (or badly) you do your job. In general you will just be expected to work harder every year to just make the same compensation. Certain departments are pathetically incompetent but management will turn a blind eye and expect you to cover for them instead of them fixing the real problem. Things are not looking to improve with Canon either... not a good place to work... and I've been there since 1998.

    Advice to Senior ManagementRespect your employees and represent their interests instead of just your own. Employees will be more loyal and work hard for the company. Compensation and title should be matched to the roles and responsibilities and not just what was convenient for Canon.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    This is an amazing orgainization to work for!

    Senior Account Manager (Current Employee) Atlanta, GA

    ProsThe attitude shared within the company is about ambition, growth, and success. Every person & department shares this same philosophy. Innovation is also another word that I would use to sum up the North America division. All products are innovative and built to sustain the greener good of our planet. One of Oce' main goals to customers is to insure improvement of productivity within thier businesses and processes by use and implementation of oce products.

    ConsInternal Documents are cumbersome sometimes. Some of the processes are legnthy.

    Advice to Senior ManagementContinue to be Ambitious! It is working

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Looking for anything else- fast...

    Print Engineer (Current Employee) Miami, FL

    ProsThere are some great people here. Some facilities are really nice. Benefits OK, pay is dependent on how well you negotiate.

    ConsToo much bureaucracy and infighting. Canon Business Solutions is going to be calling the shots (read their reviews.) Incompetent managers, playing favorites, pay discrepancies, unprofessional attitudes. Oce managers will become puppets for the Japanese in a few months. An email went out that there would be big layoffs by January 1st.

    Advice to Senior ManagementI don't know how you can sleep at night

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Manager

    Branch Manager (Former Employee) New York, NY

    ProsExcellent leadership with a stron vision

    ConsDifficult industry with many competitors

    Advice to Senior ManagementKeep up the great work and leadership

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Don't look for a job here until Canon completes the takeover in January 2013.

    DPS Management (Current Employee) Trumbull, CT

    ProsCompany has been bought by Canon, so look up their Glassdoor reviews, as the Oce name will disappear by the end of the year.

    Canon has three main printing groups: Canon USA, which runs all groups, Canon Business Solutions (CBS) which sells copiers, and now Oce. Oce itself is three different companies under one roof: Production Systems (PPS), Document Systems (DPS) and Wide Format (WPS). PPS is the oldest (and snobiest) group. You can make the most money there. DPS is a typical "burn and churn" copier sales group, with high employee turnover, and wide format sells exactly that- wide format printing devices. Salaries can be quite good if you get into the right group, but all this is subject to change in the next few months.

    ConsPrint market has been dying a slow death for years, and jobs are predicted to decline continuously.

    Canon benefits are not as robust as Oce's were, and Oce has had no raises for years. CBS and DPS sell exactly the same portfolio of products, so layoffs are coming soon. Company is suffering "brain drain", as some highly qualified employees leave the company prior to the Canon takeover.

    Oce has several bad habits:
    -rehiring people it once let go for not producing- somehow thinking they will do better the second (or third) time around. They don't.
    -Overt favoritism
    -Unprofessional managerial conduct, including flagrantly ignoring office trysts between managers and subordinates that result in promotions and salary increases for women that "play the game." It's shocking, really, that this goes on so openly in 2012.
    -Many overpaid workers not stepping up to the plate, and it shows in the bottom line. Some groups are easier to work with than others.
    -Huge bureacracy. You will catch attitude from people that have no business having one. Luckily, most of them will probably get pink slips in the next few months.

    Canon is finding its purchase of Oce is not the bargain they thought, just as Oce did when it purchased Imagistics. There is going to be a massive cultural shift that many Oce employees will not be able to adapt to.

    Advice to Senior ManagementOce Management has seriously damaged its credibility with the rank and file. So this advice is to Canon: get rid of ALL Oce managers and rebuild from the ground up with qualified outsiders.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    could be better

    Commercial Sales Representative (Current Employee) Los Angeles, CA

    Prosgood benefits
    superior products and services
    good co-workers
    good travel or trip incentives
    manage own time - flexible hours
    a canon group company

    Consmanagement
    sytems and processes mostly done manually. automate!

    Advice to Senior Managementto middle management:
    -treat associates with RESPECT, help them succeed instead of putting them down.
    -talk the talk, and walk the walk. stop PRETENDING to be working and start working.
    -LEAD BY EXAMPLE - show and do it, not show and do the opposite. (a question of credibility)

    to senior management:
    -weed out pseudo-managers who are only pretending to manage (ALL SHOW for their own sake) but are lazy or not working at all, before you run out of your few good people. Get managers who can LEAD the group, and not just ORDER the group. big difference between a leader and a manager.

    No, I would not recommend this company to a friend

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