Ocean Properties

  www.oplhotels.com
  www.oplhotels.com

Ocean Properties Reviews

Updated November 30, 2014
Updated November 30, 2014
21 Reviews
2.3
21 Reviews
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Michael Walsh
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Employee Reviews

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  1.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bar Harbor, ME
    Former Employee - Server in Bar Harbor, ME

    I worked at Ocean Properties full-time (more than 3 years)

    Pros

    Can transfer from place to place (sun chasing).
    Chance to make great money
    Health insurance if you stay with company

    Cons

    Young management, hired directly out of college so they can pay them less
    Can't keep good managers because they refuse to pay them well
    Food and beverage director at the bar harbor location is terrible

    Advice to ManagementAdvice

    Pay your managers better so they actually know what they're doing
    Better management training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Front desk agent- Sagamore Resort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Bolton Landing, NY
    Former Employee - Front Desk Agent in Bolton Landing, NY

    I worked at Ocean Properties full-time (less than an year)

    Pros

    Great experience, networking, overall operational value with 35-40 hours per week along with potential overtime in busy months.

    Cons

    Weak hourly rate. $100 a week for rent if living on or off premise if you are in need of housing. Hourly rate was not suitable and living on my own with bills hurt me greatly. They expect the rent money not a day late therefore I was not even close to bringing a strong net amount home each week. Housing was also a headache. Rooming 4 people in an apartment does not work with the weak amenities they offer. Co workers were nice, but there were a handful who acted arrogant for no reason.

    Advice to ManagementAdvice

    Create a stronger, positive working environment and choose managers who are more outgoing and willing to help out employees when needed.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Could not care less about the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Ocean Properties (more than an year)

    Pros

    Few. Some of the people you meet are nice enough, but nobody lasts long enough to really form bonds with

    Cons

    Say goodbye to any kind of social life, relationships, and family. You are expected to be at the beck and call of the hotel. Also, get used to being broke. There is a reason why 90% of staff is on some form of government assistance.

    Advice to ManagementAdvice

    Pay people what they are worth, concentrate on the core of people who know their jobs, and stop the revolving door of know nothing employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Bar Harbor, ME
    Former Employee - Server in Bar Harbor, ME

    I worked at Ocean Properties full-time (more than an year)

    Pros

    You do get to work in nice locations. Sometimes the employee housing is nice, sometimes not. You get to meet a lot of people, however most in the F&B industry are drunks. If you like to get hammered and sexually harassed with your boss, this is for you!

    Cons

    The owners all the way down the management team legitimately don't care about the staff or the customer as long as the money keeps rolling in. This came from the mouth of someone in the actual family. No training whatsoever. They pay their managers 12$ an hour so they act bitter towards the servers who make more, and generally speaking, know more than them.

    Advice to ManagementAdvice

    Talk to the people who face your customers daily. If they aren't happy, it projects to your customers. Really look at some of the people you have in charge. You are headed in the wrong direction.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    This was the Lido Beach Resort property. Glorified motel. I learned why the managers are not at a real hotel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocean Properties full-time (less than an year)

    Pros

    Room discounts at other properties. Some decent benefits.

    Cons

    Run down, tacky place. Extremely high employee turnover and poor morale Managers are very out of touch with their team. GM actually told me once "Well this isn't a four star hotel." Wow! Way to set the bar so high for you and your team. Only thing going for this place is some of the views of the Gulf of Mexico. I was written up for being 11 min. late once with no prior problems. Then you have the concierge who would not only yell, but berate coworkers right in the lobby in front of guests, myself being one of them. Everyone in our dept. could not stand working with her, she got nominated for employee of the month?! HR manager, Asst. GM, and FB manager all rude and clueless about what being a good manager is. I worked for many years in the hospitality business, I never worked somewhere that management was so oblivious.

    Advice to ManagementAdvice

    Try a new line of work.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    The company does not seem to care about it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - South Florida Area
    Current Employee - South Florida Area

    I have been working at Ocean Properties full-time (more than an year)

    Pros

    At the properties I have worked the General Manager has been a true leader and has made the hotels a great place to work.

    Cons

    No benefits and very low pay.

    Advice to ManagementAdvice

    My advice to Upper management:: A competative advantage is aquired through it's human capital. You should really look in to how you treat the front line employee and consider making some stategic changes. No direct deposit? You sell medical benifits that are not beneficial at all. (a cash paying customer or welfare recepiant is better off). Your payroll system is working off of New Hampshire tax laws but we live and work in Forida which caused complications at tax time. It really appears that you do not care which makes many people wonder why should they? The one positive thing you have in your corner is one particular GM and others around the company which makes a tolerable place for some and a great place for others.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Opportunity for Growth and Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Key West, FL
    Current Employee - Manager in Key West, FL

    I have been working at Ocean Properties full-time (more than 5 years)

    Pros

    1. Employee turnover is high. High turnover creates an opportunity for a new inexperienced employee to get experience for a resume so the person can get a job at a better company offering better benefits, pay and nice work atmosphere.

    2. Perpetually understaffed. Understaffing creates an opportunity for a new employee to feel like they are making a deposit in the emotional bank account when they are asked, with no advance notice to come in early, stay late and pick up an extra shift. Be prepared to have your schedule constantly change between night and day shift or night and day shift on the same day.

    3. Experience in a crisis environment. High turnover and understaffing give an employee the opportunity to learn to function in a work environment filled with crisis after crisis. You can go to any hotel after working here and you'll be experienced in dealing with any problem you can imagine.

    Cons

    1. Unappreciative. No matter what you contribute no one cares. You can do everything that is asked of you and volunteer for every unpleasant task and be on standby every minute of the day and no one will ever care what you've done for the company.

    2. If a new employee is hired that the owner or managers believe is more experienced than you are the owners and managers will get rid of you in a passive aggressive manner. They will cut your hours or give you a shift you don't like. They may call you in to work with no notice and if it's impossible for you to come in they will write you up. If you agree to come in they will then send you home shortly after you arrive. If something goes wrong that has nothing to do with you, expect to receive a written reprimand.

    3. Write up management style. Owners and managers write up employees to manage them. If an employee has a few write ups in their file they can be fired at any moment and it appears that the employee was fired with cause. If you are fired this way you may have difficulty finding another job in the hotel industry. OPL will report that you are not eligible to be rehired.

    4. Low pay. Expect to earn the lowest pay for the job that you're doing. Be sure to get it in writing. You may be promised an hourly rate, an annual salary, a bonus or commission structure. After you receive your pay check you may notice that you haven't been given what you were told you would be paid. If you are an hourly employee your hours will be limited. If you're an hourly employee you probably can't buy insurance. You will likely choose between paying your bills and buying insurance. If you're a salary employee you'll work so many hours that your hourly rate will be lower than your employees. You may live in a constant state of sleep deprivation and stress caused by the crisis work environment. If you are promised a commission or bonus structure you may not get the money you were promised. The owner will come up with some excuse for why the company can't afford to pay you.

    5. Don't get hurt. If you get hurt, expect to get written up almost immediately for something you had no control over. You may then be fired due to the write ups in your file.

    6. Don't Complain. If you complain to your supervisor, a manager, human resources or an owner be sure to have another job lined up prior to your complaint. You will be written up shortly after for something that you didn't do or had not control over or that you had permission to do. Then, due to the write ups in your file you'll be fired. When a new employer calls to find out the circumstances they will be told that you are not eligible to be rehired and you probably won't be hired by the new company. You may need to find a job in a new industry.

    7. Crisis environment. You'll work in a high stress environment. If you are a manager and have compassion for your staff this will be difficult to take on a day to day basis. If you are asked to get rid of a good employee without cause you will have a great deal of stress and regret. If you are an hourly employee and are helping angry guests there will be little than you can do to fix the problem. Understaffing will continue so there will be a constant crisis with many guests every day. If you are an hourly employee you will constantly be called in to work because someone quit unexpectedly or was fired unexpectedly. If you are a manager you will have employees quitting the moment they find a better work environment or can earn more money.

    8. Long term managers. Some long term managers or directors make a decent living. They have been working for OPL for a decade or multiple decades. The managers and directors who make it this long are very impressed with the owners of this company. They have no problem working in this crisis structure. They have no problem treating employees with indifference. There is a coldness and lack of empathy in their character. It's disturbing.

    9. Vacation. Don't expect to take a vacation during high season. If the summer is slow expect to be sent home without notice if you're an hourly employee. If you're a salary employee you will work more hours to save money so that you're hourly rate of pay is even lower than it normally is.

    10. Owners. Speak only when spoken to. Do not talk to an owner unless they speak to you. A greeting such as hello or an owner looking at you doesn't mean you are permitted to talk to the owner. If an owner speaks to you keep your response limited. Most questions should be answered in a short sentence. The owner probably doesn't care about your opinion and likely is looking for a general attitude on the subject.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    There are better options!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ocean Properties

    Pros

    Not very many pros at all when working for this company. They could care less about you if you are not family or friends.

    Cons

    Lousy pay, incompetent low-wage managers, overrun with minimum wage immigrant workers that are shipped around seasonally. Quality of food in their restaurants is a joke, and it's a shame what they do to a 3 or 4 star restaurant in a new property they acquire. I worked for over 4 years and every time my benefits or vacation time came up my hours were cut just enough to make me ineligible. They don't care about you.

    Advice to ManagementAdvice

    Management wouldn't listen anyway, like I said, if you are not family or close friends you are nobody to this company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Poor Management; Very high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Reservations Agent in Portland, ME
    Former Employee - Reservations Agent in Portland, ME

    I worked at Ocean Properties part-time (more than an year)

    Pros

    People are friendly. Hours are easily negotiable. Work is not exciting. Customers can be very rude when they don't get what they want.

    Cons

    Poor pay. Bad training. Management isn't always helpful. Favoritism attitude. Cubicles. Very high turnover. They are ALWAYS hiring new agents.

    Advice to ManagementAdvice

    Allow your employees to mingle! As long as they get the job done, it shouldn't be a problem.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Poor experience and do not feel appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER in Portsmouth, NH
    Current Employee - AREA SALES MANAGER in Portsmouth, NH

    I have been working at Ocean Properties full-time (more than an year)

    Pros

    Work/Life Balance, Lunch offered at a reasonable rate

    Cons

    Low Salary, poor training program, they do not invest in their employees, high turnover

    Advice to ManagementAdvice

    learn who is working for you and take better care of your employees

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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