Ocean State Job Lot Reviews

Updated April 15, 2015
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2.6
70 Reviews
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Marc Perlman
18 Ratings

Pros
  • Paid health insurance (single) at associate level for full-timers (in 8 reviews)

  • The employee discount was pretty good (in 5 reviews)

Cons
  • Sadly, Job Lot is no longer hiring to fill full time positions in their stores (in 7 reviews)

  • Point system they could definitely ease up on (in 7 reviews)

More Pros and Cons

Employee Reviews

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  1. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Management in Salem, NH
    Current Employee - Field Management in Salem, NH

    I have been working at Ocean State Job Lot full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, growth, people, management, opportunities

    Cons

    Work life balance, work hours

    Advice to Management

    Keep up the good work.

  2. OK, not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocean State Job Lot part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Room for advancement, decent pay raises.

    Cons

    Company as a whole doesn't care much about its employees, doesn't create a good work environment.

  3. recever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recever in Clifton Park, NY
    Current Employee - Recever in Clifton Park, NY

    I have been working at Ocean State Job Lot full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    working with freinds and pays not bad

    Cons

    the points could get you fired

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  5. Helpful (1)

    Awful awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocean State Job Lot full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Your coworkers and *some* managers are great to work with. The hours were not terrible. And they provide health insurance (pay 1/2 the first year, and pay in full after 1 year) for full time employees.

    Cons

    Most management is unhelpful, condescending, and not held accountable. The home office does nothing to make the store experience a good one. They have unwaiveringly adopted "the customer is always right" frame of mind, but has so many in store policies that they expect store employees to follow until a customer complains to the home office and they get their way making the in store staff seem uneducated. The pay is not great. They have so many policies and standards that are made nearly impossible to keep up with. They have "planograms" that they rarely have stock to fill.

    Advice to Management

    Treat employees with respect and they will in turn respect you, but if you treat them like they are easily replaced they will feel undervalued and not want to continue working for the company.

  6. Friendly coworkers made the days/nights go by. Other than that, it's a crap job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Ocean State Job Lot

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The 20% Employee discount
    and Friendly coworkers

    Cons

    -the point system
    -the way 10 minute breaks work
    -asking for donations
    -the poor job training
    -the computers used for cashiering are slow..updating is needed
    -

    Advice to Management

    Work on the point system..it's used to weed people out. Simply not fair. It's not normal to treat employees like they are in middle school.

  7. Great co-workers, easy place to work, but not appreciative of hard workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Waterbury, CT
    Former Employee - Cashier in Waterbury, CT

    I worked at Ocean State Job Lot part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Most of the management is really nice, and doesn't act like they're better than you.
    There aren't a ton of employees so all the co-workers get along really well and have fun working together. Many people become friends outside of work.
    It's an easy job. Not as face paced as other stores, and it's easy to put out freight because almost everything stays in the box, you just cut it open to display the products.
    There are opportunities to move up in the store relatively quickly.
    Managers don't micromanage. As long as you get your work done it's pretty much up to you how you do it.

    Cons

    Not a lot of full time positions in each store.
    Hard working employees are not always appreciated. People who are actually amazing employees get written up at the drop of a hat. People who have been there for years are laid off or fired.
    Seniority doesn't mean much. More experienced workers get stuck on registers while new employees go on the floor with little to no training.
    Cash registers go down all the time, or freeze, or make you sign in a million times before you can be assigned a till in the morning.
    Can't work more than 28 hours unless you're full time.
    Managers play favorites.
    Can get very boring when the store is slow.

    Advice to Management

    Be more appreciative of the people who work the hardest and be more aware of the people who are slacking off. Learn how to understand your individual employees' needs. A good manager gets to know their employees and understands that they respond differently to different management methods.

  8. Growing Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in North Kingstown, RI
    Current Employee - Anonymous Employee in North Kingstown, RI

    I have been working at Ocean State Job Lot

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    - The People
    - My commute
    - Job safety - They don't fire people unless they are stealing, doesn't matter if they do their job or not
    - Family Oriented
    This company is very tight knit, with an emphasis on family. Which is a good and bad thing. The family atmosphere gives to a more relaxed work environment, however, it lacks professionalism. I've been witness to owners degrading, cursing, and humiliating employee in front of others.

    Cons

    - No career advancement (many family members or friends will be put in positions they are not qualified for just because of who they are)
    - LOW LOW pay (not even the median salary, in the 6th percentile)
    - Treats employees as middle schoolers with their corporate policies (Attendance & Punctuality)
    - Policies are created reactively and therefore many times don't make sense
    - No long term planning or vision for the company
    - policies are created and not communicated to the employees until after a rule has been broken
    - Annual reviews are meaningless, your review will be great but the raise will not reflect your review
    - favoritism of employees
    - handling of storms or natural disasters. Many times communication is sent out late or not at all. Employees are not allowed to use sick time for storms and sometimes could still be written up for coming in late

    Advice to Management

    - Address all the cons
    - Start to act like a medium/large company. You're not 5 stores anymore.
    - The company culture needs to be addressed, in the future you will have a difficult time recruiting good talent with out moving into the new generation of company cultures. Option to work from home, flex schedules, better pay, perks other than health care, 401k matching
    - Hire some qualified executives to run your company. The owners are GREAT entrepreneurs but not great at running a company this larger. Please spend some time evaluating where the company should go and how to get there.

  9. alright, not the greatest pay but easy going

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ocean State Job Lot

    Pros

    good hours, no dress code,

    Cons

    wages not great, no discount

  10. front end supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocean State Job Lot part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    interesting to see how employees react in an impossible role of satisfying management and customers

    Cons

    paid as low as possible. good employees get no benefit above the worst employees

    Advice to Management

    care about your employees

  11. I used to love my job...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Supervisor in Medway, MA
    Current Employee - Front End Supervisor in Medway, MA

    I have been working at Ocean State Job Lot part-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Fun co-workers
    Understanding management
    Good 20% employee discount
    Great opportunities to learn about yourself
    Growth opportunities

    Cons

    Poor corporate management
    Points system for attendance
    Pay raises are low
    Extremely high turnover

    Advice to Management

    As a cashier, I loved coming into work. I overlooked all the injustices of the corporate side of the company, partly a) because I was unaware of how corrupt corporate is, and b) my interaction was mostly with in-store employees.

    However, after being promoted to Front End Supervisor, I am increasingly aware of how poorly stores are managed company-wide by corporate. Their "surprise" visits help very little, if at all, and they judge employees by their 5-second interactions with us once in a blue moon. They micro-manage everything and rarely listen to the recommendations from store managers about employees (who would be more knowledgeable about them anyway because they see them almost every day). Communication is extremely one-sided, and new policy changes are rarely given concretely.

    There is pretty much no point in having store policies since the Customer Service department pretty much overrules all of them every time.

    District managers have clear biases for their favorite stores and openly show that.

    Intolerable employees have openly admitted to lying their way out of being fired by home office and CORP does nothing about it.

    I think this company is great at a store level. The store and assistant managers are very understanding and personable people, but their corporate structure sucks, in short, and really should be assessed.

    Lastly, the points system really should be re-evaluated.

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