Ocwen Financial Reviews in Houston, TX

178 Reviews
2.1
178 Reviews
Rating Trends

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Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris
Ronald M. Faris
68 Ratings

Review Highlights

Pros
  • good salary and good responsibility (in 8 reviews)

  • good pay , nice facilities very, good friends (in 6 reviews)


Cons
  • Senior management never speaks up for their teams (in 9 reviews)

  • They said they wanted a bigger US presence, but still wanted to outsource as much work as they could (in 5 reviews)

More Highlights

11 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Low stress high quality expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Retention Consultant in Houston, TX
    Current Employee - Home Retention Consultant in Houston, TX

    I have been working at Ocwen Financial full-time (more than an year)

    Pros

    Great bonuses structure most departments.

    Cons

    Unrealistic quality expectations. Poor entry level management

    Advice to ManagementAdvice

    Get team leads training

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Don't waste your time If you think to make a career in this organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Coordinator in Houston, TX
    Current Employee - Customer Care Coordinator in Houston, TX

    I have been working at Ocwen Financial full-time (more than an year)

    Pros

    good pay , nice facilities very, good friends

    Cons

    not organized you need to find the information by yourself , a lot of system issues, customers disagree with the policy of the company

    Advice to ManagementAdvice

    Managers tried to do their best

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great Learning Experience and really satisfied with the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager in Houston, TX
    Current Employee - Relationship Manager in Houston, TX

    I have been working at Ocwen Financial full-time (more than an year)

    Pros

    I enjoy working with the people there and there is always something new to learn everyday. It is a fast paced work environment which helps time to go by fast. The employees there are always willing to help each other out.

    Cons

    I really do not have any cons for this company. I enjoy my job.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Dont waste your time! Please google this company before accepting a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Coordinator in Houston, TX
    Former Employee - Customer Care Coordinator in Houston, TX

    I worked at Ocwen Financial full-time (more than an year)

    Pros

    unlimited commission potential for a limited time
    easily attainable qoutas aside from QA

    Cons

    Horrible leadership, unethical business practices, late hours, work on nationally recognized holidays,split offdays, outsourced company primarily, dissatisfied clients daily, depts do not work as a team, team leads are not knowledgable and will not handle escalations if desperately needed, no clear chain of command, high turnover rate,unethical business practices

    Advice to ManagementAdvice

    Become a undercover boss for just one day

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    High Turnover -- Employees Are Just a Number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Default Servicing in Houston, TX
    Former Employee - Default Servicing in Houston, TX

    I worked at Ocwen Financial full-time (less than an year)

    Pros

    Some of the co-workers become friends

    Cons

    There is no work-life balance. Poor management. Manager/Supervisors don't utilize the talent, experience & knowledge they have within the department. They would rather think of ways to reprimand you for the smallest thing. If you want to be micro managed, then this is the place for you. Unsanitary restrooms.

    Advice to ManagementAdvice

    Management hiring process should be vetted more. Listen to the employees in the trenches and really make changes to improve work environment.

    Doesn't Recommend
    No opinion of CEO
  7.  

    It wasn't bad it was too much change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Ocwen Financial full-time (more than an year)

    Pros

    The Incentive Plan, the amount of marketability for future employers. After you leave there and did well you'll never go without a job. That's about it. I hated it, I truly did, I used to go into work on Monday thinking about Friday. I hated the supervisors, hr and other departments. But money talks. I wouldn't go back, but I'm making money ever since I left because I did well.

    Cons

    The Amount of calls based on ability; They based calls of all calls received, Testing and also wrap time/also responses. Also Bi-lingual you'll make money. So Months, I would be non-stop, while other people sat around. No opportunity to get into other positions. I would just copy what the supervisors said and I began to get more calls. @ times management didn't know the questions that were brought up by customers. I would say stupid sayings like its a process, or the situation is unfortunate it truly is or Rather than focus on what has happened lets focus on the solution.

    Advice to ManagementAdvice

    None. They know what they are doing. I hated it, because I never felt comfortable there, people would get laid off all the time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    If you consider yourself ambitious, avoid at all cost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Ocwen Financial

    Pros

    low-stress, laid back, easy going work staff

    Cons

    non-challenging work, questionable pay for most of the positions

    Advice to ManagementAdvice

    promote based on merit

    Doesn't Recommend
    No opinion of CEO
  9.  

    Working with Litton has been a great opportunity.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Technologist I in Houston, TX
    Current Employee - Business Technologist I in Houston, TX

    I have been working at Ocwen Financial

    Pros

    Great people to work with.

    Cons

    No need to work with Litton any more. The company has been sold, and there is no Litton Loan Servicing any more.

    Recommends
    Approves of CEO
  10.  

    A great place to work before it was sold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Ocwen Financial

    Pros

    Supportive management who provided strong leadership
    A lot of work streamlining and documenting processes
    Great systems and the analytics group really used data

    Cons

    The industry became very difficult with Obama's mortgage programs
    Too much time spent on audits and process reviews, but management still expected the normal work to be done too

    Advice to ManagementAdvice

    Needed to hire more staff to handle the workload and audits
    Should have kept the old processes instead of the government ones - not sure this was possible?

    Recommends
    Approves of CEO
  11.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst in Houston, TX
    Current Employee - Business Analyst in Houston, TX

    I have been working at Ocwen Financial

    Pros

    Litton is a good place for work experiance.

    Cons

    They do not have very competitive salaries.

    Advice to ManagementAdvice

    N/A

    Approves of CEO

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