Ocwen Financial Reviews

Updated August 30, 2015
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2.5
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Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris
Ronald M. Faris
116 Ratings

Pros
  • Growth of business, good salary (in 8 reviews)

  • Good Pay, Great PTO allowance, decent hours (in 6 reviews)

Cons
  • Political hierarchy with lots of impediments to productivity; horrible work-life balance (in 7 reviews)

  • Narrow minded senior management (in 9 reviews)

More Pros and Cons

283 Employee Reviews

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  1. Helpful (1)

    Loss Mitigation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Specialist in West Palm Beach, FL
    Current Employee - Loss Mitigation Specialist in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ocwen Financial full-time (More than a year)

    Pros

    PTO, Full-Benefits, Great experience for entry-level or college graduates, top-tier mortgage servicer

    Cons

    Unprofessional work environment, favoritism, no room for promotion and growth.

    Advice to Management

    Get a grasp of the toxic work environment and put an end to favoritism.


  2. Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good paying job with great benefits

    Cons

    Schedules are really not as flexible

    Advice to Management

    Communication


  3. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    No opinion of CEO

    I worked at Ocwen Financial full-time (More than a year)

    Pros

    Good pay with a nice bonus structure if goals are met, 401K, good health benefits, paid time off

    Cons

    Very little training provided, communication within different departments can be a challenge, call volume is high, the work can be monotonous, required to work most holidays


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Document Control Specialist in West Palm Beach, FL
    Current Employee - Senior Document Control Specialist in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    Good place to learn if interested. There is always a lot to do and you can really lean if your willing to put yourself out there. It's fast pasted and they don't have time to teach you basic office functions. Good benefits.

    Cons

    The structure isn't the best or at least isn't explained well to employees. A lot of employees work like robots and don't really understand the big picture.

    Advice to Management

    Appreciate your management. Stop leading by intimidation. Need to fix the whole pay scale as it is really effecting your employees company wide at all levels.


  6. I am not sure what say

    Current Employee - Anonymous Employee in Palm Bay, FL
    Current Employee - Anonymous Employee in Palm Bay, FL

    Pros

    balanced life and I do not have seen anything getting chnaged

    Cons

    No opportunity in career, no scope and no hope from management

    Advice to Management

    recognize talent


  7. Customer Care Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Supervisor in Houston, TX
    Former Employee - Customer Care Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ocwen Financial full-time

    Pros

    Competitive salary and great bonus based on performance, plenty of paid time off and not much pressure.

    Cons

    Many policies and procedures are based on India standards so expect that some won't make sense to you.

    Advice to Management

    Senior management has to be closer to what is going on in entry and mid levels and show more interest on employees needs.


  8. Default Claims Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Default Claims in Fort Washington, PA
    Former Employee - Default Claims in Fort Washington, PA
    Recommends
    Positive Outlook

    I worked at Ocwen Financial full-time (More than 5 years)

    Pros

    Very proffessional staff and environment. Flexable with work schedule and overal good people to work with.

    Cons

    no cons to report. loved working there.


  9. Helpful (1)

    Ok for short term only

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Coppell, TX
    Former Employee - Anonymous Employee in Coppell, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Ok pay, good location, good hours, good growth for opportunity if you work hard and know the right people in the right departments. Good bonuses

    Cons

    Company is going down, management is not motivated and are waiting to get laid off. The company was better when it was only GMAC. Customers complain about offshore employees

    Advice to Management

    Start to care about your employees. Ocwen does not have any sympathy for anything and will lay you off without notice


  10. Needs overhaul

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Washington, PA
    Current Employee - Anonymous Employee in Fort Washington, PA
    Negative Outlook

    I have been working at Ocwen Financial full-time (More than a year)

    Pros

    Pay and paid time off

    Cons

    Management has a lack of respect for the employees. Lack of communication. Moral is at an all time low.


  11. Helpful (1)

    Company does not care about its employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ocwen Financial full-time (More than 3 years)

    Pros

    The biggest pro if you work here is that you have a job.

    Cons

    Benefits are not as good as other financial organizations, no employee perks, incentives, or positive environment. Here people are often worry they are going to get laid off, since the company has been changing ever since it was acquired.

    Advice to Management

    Need more communication with employees, and they need to show that their employees matter



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