Ocwen Financial Reviews

Updated August 27, 2015
83 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
3.0
Rating Trends
Recommend to a friend
Approve of CEO
Ocwen Financial President, CEO, and Director, Ocwen Financial and Ocwen Federal Bank Ronald M. Faris
Ronald M. Faris
25 Ratings

Pros
  • Growth of business, good salary (in 8 reviews)

  • Good Pay, Great PTO allowance, decent hours (in 6 reviews)

Cons
  • Political hierarchy with lots of impediments to productivity; horrible work-life balance (in 7 reviews)

  • Narrow minded senior management (in 9 reviews)

More Pros and Cons

83 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Loss Mitigation Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loss Mitigation Specialist in West Palm Beach, FL
    Current Employee - Loss Mitigation Specialist in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Ocwen Financial full-time (More than a year)

    Pros

    PTO, Full-Benefits, Great experience for entry-level or college graduates, top-tier mortgage servicer

    Cons

    Unprofessional work environment, favoritism, no room for promotion and growth.

    Advice to Management

    Get a grasp of the toxic work environment and put an end to favoritism.


  2. customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Recommends
    No opinion of CEO

    I worked at Ocwen Financial full-time (More than a year)

    Pros

    Good pay with a nice bonus structure if goals are met, 401K, good health benefits, paid time off

    Cons

    Very little training provided, communication within different departments can be a challenge, call volume is high, the work can be monotonous, required to work most holidays


  3. Good Overall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Document Control Specialist in West Palm Beach, FL
    Current Employee - Senior Document Control Specialist in West Palm Beach, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    Good place to learn if interested. There is always a lot to do and you can really lean if your willing to put yourself out there. It's fast pasted and they don't have time to teach you basic office functions. Good benefits.

    Cons

    The structure isn't the best or at least isn't explained well to employees. A lot of employees work like robots and don't really understand the big picture.

    Advice to Management

    Appreciate your management. Stop leading by intimidation. Need to fix the whole pay scale as it is really effecting your employees company wide at all levels.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Care Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Supervisor in Houston, TX
    Former Employee - Customer Care Supervisor in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ocwen Financial full-time

    Pros

    Competitive salary and great bonus based on performance, plenty of paid time off and not much pressure.

    Cons

    Many policies and procedures are based on India standards so expect that some won't make sense to you.

    Advice to Management

    Senior management has to be closer to what is going on in entry and mid levels and show more interest on employees needs.


  6. Senior Document Control Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Document Control Specialist in West Palm Beach, FL
    Current Employee - Senior Document Control Specialist in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    Pay rate is good. Lots of overtime hours can be worked. Good benefits.

    Cons

    Lack of leadership at the lower level. Employees aren't held accountable. Good employees are tasked to pick up the slack of the not so great employees.

    Advice to Management

    Be better leaders.


  7. Micromanaged

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ocwen Financial full-time

    Pros

    Easy work, plenty of overtime available

    Cons

    Repetitive, micromanagement, mini concentration camp

    Advice to Management

    Let the employees work, and praise hard working employees


  8. Assett Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Asset Manager in Lawrenceville, GA
    Former Employee - Asset Manager in Lawrenceville, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ocwen Financial (More than 8 years)

    Pros

    Good salary and bonus months

    Cons

    Management and company did not appreciate, and very scripted

    Advice to Management

    Treat employees better


  9. There is better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Palm Beach, FL
    Former Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Ocwen Financial full-time (More than 3 years)

    Pros

    The pay and benefits are great. They have several locations so there is opportunity to move within the company.

    Cons

    The integrity in the company is very poor. The management is worried about getting a high number of production done rather than doing the work right the first time. Also, the moral is low because of the consistent change.

    Advice to Management

    Focus on doing the work right the first time.


  10. Helpful (1)

    All Work, No Play

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ocwen Financial full-time (More than 3 years)

    Pros

    They compensate management very well and offer excellent relocation packages. Management I report to are easy to deal with and supportive of professional development.

    Cons

    The West Palm Beach office differs in many ways from the other locations. Parking is awful (as in not enough), inadequate breakroom space, no cafeteria, not enough conference rooms, fragrance free facility, no causal Fridays, no onsite gym, and longer hours. All of the listed are different in TX, PA, and IA.

    Advice to Management

    Find new office space that would level the playing field for West Palm Beach employees. Parking is such a challenge but should be the one guaranteed thing at any workplace. Providing free coffee is nice but it's awful. General employee appreciation more often would help morale.


  11. Ocwen Financial Corporation

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ocwen Financial full-time

    Pros

    There are pros for working at Ocwen, like a paycheck.

    Cons

    There are cons for working at Ocwen.

    Advice to Management

    Management runs the show.



Showing 83 of 286 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.