Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated November 19, 2014
Updated November 19, 2014
1,488 Reviews
2.8
1,488 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
197 Ratings

Review Highlights

Pros
  • Good customer service skills training and overall good experience for further retail Jobs (in 65 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 24 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Customer focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time (more than an year)

    Pros

    Title says it all. Company is well focus to create customer service as their number goal. Management motivates employee to give 100% customer service.

    Cons

    Only con about this company is that growth is no where. If you like to grind day in and day out, then this is the place you can work for.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good company but not all departments are great

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL

    I have been working at Office Depot full-time (less than an year)

    Pros

    They have a great on-boarding process to familiarize new hires with the culture. The main campus (hq) is awesome. The building is huge and has a car wash, dry cleaning drop-off, credit union, cafeteria and post office. The company also seems to care about employees and holds various events through out the year. I think the company itself is a great one despite the current hectic period.

    Cons

    While the company is good, it's huge which means each department is kind of doing its own thing. Unfortunately, I am in a department that's very scattered and seems to be a target. Our processes change daily (literally) and we're held to a different standard. All eyes seem to be on the department and it's uncomfortable.

    Advice to ManagementAdvice

    Treat departments fairly and hold everyone to the same standard.

    Recommends
    No opinion of CEO
  3.  

    Typical warehouse environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Decent Salary and Bonus potential

    Cons

    Long hours and unrealistic expectations

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great job for high school students or college students who need a flexible schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Specialist in Totowa, NJ
    Current Employee - Logistics Specialist in Totowa, NJ

    I have been working at Office Depot part-time (more than 3 years)

    Pros

    Easy job and time flies by since there is always something to do. Great way to gain customer service experience.

    Cons

    Some of the challenges there can usually be caused when there is little staff to assist in daily tasks. Tasks begin to accumulate and store becomes messy.

    Advice to ManagementAdvice

    Stop cutting hours when there are many tasks to get accomplished. Always have backup personnel and maintain current staff motivated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Typical Retail Management job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Baltimore, MD
    Current Employee - Store Manager in Baltimore, MD

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    Decent salary and bonus structure

    Cons

    Schedule, long hours, unrealistic expectations

    Advice to ManagementAdvice

    Allow management within the building to run their own business

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Amazing job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Manassas, VA
    Current Employee - Technology Specialist in Manassas, VA

    I have been working at Office Depot full-time (less than an year)

    Pros

    Easy job to work at and depending on your skills you can move up quickly within your region.

    Cons

    The starting pay is low and if you are a tech specialist there you'll be one of the most underpaid specialist.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Been working for here for a month and

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Office Depot part-time (less than an year)

    Pros

    Good environment, great staff, and a customer oriented business.

    Cons

    The pay is a little on the low side

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    it was an ok experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Relaxing environment. People treat you well. You can negotiate a flexible schedule. Overtime opportunities during back to school season.

    Cons

    Not much opportunity for advancement. you need to know and request your benefit or you might miss out.

    Advice to ManagementAdvice

    As this is a part-time minimum wage consider sharing the benefits with your employee. So a pregnant women will not have to miss out on her paid maternity leave because she worked 10 hour less than required. Care about the well=being of your team and they will perform well.

    No opinion of CEO
  10.  

    Plenty of hours... of the most boing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I in Aurora, CO
    Former Employee - Customer Service Specialist I in Aurora, CO

    I worked at Office Depot part-time (more than an year)

    Pros

    Decent amount of hours for a part time worker.
    Commission on protection plans and software work.
    Some autonomy depending on position.
    If you can decent management, and do not mind doing work that requires no use of creativity or problem solving then this is the job for you.

    Cons

    Some of the most boring work.
    You are a stocker that is responsible for customer service.
    Poor Management, the regional and store setup of work and accountability doesn't work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    One of the better retail places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Norman, OK
    Former Employee - Department Manager in Norman, OK

    I worked at Office Depot full-time (less than an year)

    Pros

    Manageable hours for retail. Store closes at 9 on weeknights and Saturdays and 6 on Sundays. You can potentially move fairly quickly into a management position if that's the career path you desire.

    Cons

    Low pay, constant turn over, management competency is shaky at best. Office supply industry is shrinking due to many companies going paper less and buying their supplies online.

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