Office Depot Reviews

Updated October 18, 2014
Updated October 18, 2014
1,452 Reviews
2.8
1,452 Reviews
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Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
181 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 64 reviews)

  • Great people with a true focus on working together as one team to accomplish company goals (in 53 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Boca Raton, FL
    Current Employee - Technical Lead in Boca Raton, FL

    I have been working at Office Depot as a contractor (less than an year)

    Pros

    All-in-all, my team, which is the mobile team is by far the most exciting team I have ever worked with.

    Cons

    Jobs have their own down sides. Some times I get very busy and over burden myself.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    It was an okay job if you worked "full-time."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Garland, TX
    Former Employee - Sales Consultant in Garland, TX

    I worked at Office Depot part-time (more than an year)

    Pros

    It's a fairly simple and easy job. Great coworkers, great managers and very cooperative and flexible to your needs.

    Cons

    Very routine day to day job. Same thing different day. Corporate is very cheap. Under payed work. No more than 30 hours a week. Incredibly hard to get a raise.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Dallas, TX
    Former Employee - Assistant Store Manager in Dallas, TX

    I worked at Office Depot full-time (more than 8 years)

    Pros

    Great place to work with great opportunity for advancement. Great company to learn all aspects of retail and customer service.

    Cons

    Compensation is not as good as other retail chains with long hours. Minimum wage employees are hard to get great results the company wants/

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Decent pay, Mundane Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Denver, CO
    Current Employee - Technology Specialist in Denver, CO

    I have been working at Office Depot (less than an year)

    Pros

    Tech sales get commission, for anyone
    Structure is pretty consistent and straight forward

    Cons

    Its always Sell, Sell, Sell, managers are always pestering for more add-ons and services and cross purchases
    Very Corporate atmosphere
    Pay isn't very good for any positions

    Advice to ManagementAdvice

    Stop pushing add-on after add-on, promote us to just take care of the customer and get what they need. A sale doesn't always need a Protection Plan or a ripoff tech serivce

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Constantly rising expectations everyday that will continually challenge you. A great way to develop yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Sales Consultant
    Former Employee - Lead Sales Consultant

    I worked at Office Depot full-time (more than an year)

    Pros

    Its easy to surround yourself with a team of associates that you enjoy working with.

    Good opportunity to advance yourself if you're looking to be a manager, the training for any position is always readily available to all associates if they want it.

    Pushes you to increase your multi-tasking ability through radio communication and alertness on the sales floor.

    When company standards are executed correctly this creates a very clean, organized, fun, and impressive work environment; one to be proud of.

    Seeing the newest technology roll through the store is always exciting

    Cons

    Part-time positions went from providing a livable amount of hours (32 on average) to barely acceptable by today's standards. 16-24 hours a week is not enough. Good employees quickly seek 2nd jobs just to get by and may even switch entirely.

    Turn over is ridiculously high due to the high expectations crossed with cutting the hours. In a committed store, you'll see associates that are literally sprinting from one end of the building to the other just to get all their responsibilities done. Good exercise, but they quickly get burned out.

    The company as a whole is beginning to lose revenue and is on the road for closing stores, this creates a "Fight for you life" approach to your shifts everyday. If you screw up too many times, you can get threatened with your job (write-ups). Creating an illusion of very little job stability that can cause much anxiety with any employee.

    If you're looking for a career opportunity in Office Depot beyond sales that doesn't deal with management, it would be better to look elsewhere, that is all they offer here.

    Advice to ManagementAdvice

    STOP cutting payroll. It's getting ridiculous. You can't expect to see the same quality of customer service / store cleanliness / organization after you reduce how many hours are going out to your employees. The ISCE system, while commendable for requiring customers to be treated the way they should be treated, gets a little over the top when it has your store team members recommending attachments just for the increased sale revenue. The customers can SEE this (and may even laugh at the associates attempt).

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    A lot of post merger questions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Great people to work with whether it's my own associates or peers from other stores. Pay is decent and bonus structure isn't bad either. Quarterly and end of year.

    Cons

    A lot of work with limited payroll. Too many reports makes it micro-managing. Discount stinks. No advancement after store manager due to recent merger.

    Advice to ManagementAdvice

    Train everyone often or the reports and daily updating will drown u.

  8.  

    Friendly tech oriented business materials supplier.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Office Depot full-time (less than an year)

    Pros

    Supportive management that works with employees to assure manageable life work balance and also encourages promotion from within the company.

    Cons

    Mastering a wide range of popular technology. Working with customers who don't always have a clear idea of their business needs.

    Advice to ManagementAdvice

    Spend more time on the sales floor addressing customer concerns.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    AWESOME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at Office Depot full-time (more than 3 years)

    Pros

    Very well organized store, still needs improvement tho

    Cons

    Can be VERY VERY stressful

    Advice to ManagementAdvice

    I would suggest for this particular store to have a better stocking procedure

    Approves of CEO
  10.  

    Good pay okat training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DPS Manager in Detroit, MI
    Former Employee - DPS Manager in Detroit, MI

    I worked at Office Depot full-time (more than an year)

    Pros

    The Pay, it's clean, sometimes fun.

    Cons

    I felt my training lacked at times.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Enjoyed the people and challenges of the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time

    Pros

    Culture has changed with the numerous mergers (Boise, OfficeMax, Office Depot), but the overall caring and concern for the customer has stayed with the majority of the management, and associate level employees.

    Cons

    Mergers have caused challenges, lay-offs, etc., but this is par for the course when companies come together. However, a lot of knowledge has been lost and good people have been let go.

    Advice to ManagementAdvice

    Always remember--it is the employees who interact with the customers and that they can give you the most honest answer regarding service on all levels. Try to hold on to the best employees when the merger forces lay-offs in workforce personnel.

    Recommends
    Positive Outlook
    No opinion of CEO

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