Office Depot Reviews

Current Employee – been working at Office Depot full-time

Pros – Ability to move up, and gain work experience. Ability to gain connections in retail.

Cons – Radios used for training are horribly utilized for training, you feel treated like a second class citizen or a small child with the amount of repetition of common sense based information. The company is so micromanaged, it is painful. There is no room for creativity, or merchandising outside of their cookie cutter approach to pushing product off the sales floor. With the the micromanagement that is put into effect, their horribly inefficient computer systems and outdated approach to management, it is a miracle that they are keeping their head above water in our upside down economy.

Advice to Senior Management – Treat the managers and associates at your stores with more respect and dignity, and it will ignite a passion within your employees. Passionate people who smile are the ones that need to interact with your customers, to have happy employees they need to feel appreciated and not scrutinized or treated like black sheep.

Yes, I would recommend this company to a friend

Former Employee – worked at Office Depot part-time for more than a year

Pros – I worked here as a CSS-1 for almost 2 years.

 The co workers I met were just awesome, and management was ok. I met alot of customers and some of them actually started to come in to see me. You do get recognized for the work that you put in. For example If you go above and beyond the expectations then managers will notice! They issue Bravo cards every time you do something extra special. So your achievements will be recognized. Sometimes my managers would buy us lunch/food.

 You will learn how to approach a customer and learn how to provide customer service. The skills you learn here are the best. Also if you work here for a bit it will make things easier when you try to get another job in retail. For example if you work here for a bit and learn the skills you could apply at a furniture store, consumer electronics store, and even a cell phone retail store. The possibilities are endless once you acquire the skills at this job!

Cons – Terrible pay. I started in Aug of 2011 at 7.40 an hour and after a year I only got a 0.22 cent raise. Also a lot of new faces were coming in as associates and were getting paid more than me!

You will do alot of stuff for little money. Corporate will tell employees to do some very ridiculous things. Picking up for other peoples slack.

Advice to Senior Management – Pay your employees more.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Office Depot full-time for more than 3 years

Pros – Retail gig, what can I say? It has it's ups and downs.

Cons – Expectations high to impossible. Can be very rough.

Advice to Senior Management – Less ISCE

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Office Depot full-time for more than a year

Pros – The hours as a department manager remain at around 40.
Great benefits.
The turnover rate doesn't seem to be too high in my store.

Cons – Don't bank on commission. The goals are, at times, outrageous and most times we don't bonus.

Not an encouraging or coaching environment. They seem to only focus on negatives.

Not enough payroll to be fully staffed so the tasks don't get done and if they do then it takes working on days off or ignoring customers... both of which are frowned upon.
The hours are all over the place. Sometimes I open, sometimes I close. The days off are rarely consistent.
NOT a good place for a parent... especially a single parent.
Does not respect personal values when it comes to going to church. I wouldn't ever complain about it to HR but I work a lot of sundays even after requesting them off.

The workload they drop on you as a manager is a LOT!!! Too much for us to do then we get hounded for it not being done. I am hoping that the merge with office max will help.
Most store managers sit in their office most of the time then wonder why the store is lacking.

Advice to Senior Management – MORE PAYROLL!!! We need more people in the stores to get everything done properly!
More in depth, hands on training for our copy and print specialists along with higher pay for them (That is one of the hardest jobs in the store, if done right)
Set hours.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Office Depot full-time for less than a year

Pros – SPIFFs, Competitions, Challenges to make extra money and win rewards, I won an IPad 2 this year, my buddy won a trip to Italy

Cons – New position so they are still working out kinks, and learning process

Advice to Senior Management – Continue to take care of your employees and they will continue to take care of your customers.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Office Depot

Pros – Lots of room to advance, lots to learn for use in the future, great people to work for

Cons – None that come to mind

Advice to Senior Management – Keep it up

Yes, I would recommend this company to a friend

Current Employee – been working at Office Depot part-time for less than a year

Pros – An easy, in-door work environment with Interesting customers to work for and a fairly decent salary with bonuses included, if your store performs well.

Cons – Manager's are too immature and nosey. You should keep your opinions of other's to yourself. This reminds me of high school.

Advice to Senior Management – Keep your opinions of other co-worker's personal life to yourself.

Yes, I would recommend this company to a friend

Current Employee – been working at Office Depot full-time for more than a year

Pros – Upper Management allows for you to chase your own future. Put the effort in and they're very flexible in allowing you to grow your store.

Cons – A lot of competition with other markets... High stress at times.

Advice to Senior Management – Have more frequent meetings with all levels of management so that the team feels more cohesive.

Yes, I would recommend this company to a friend

Former Employee – worked at Office Depot part-time for less than a year

Pros – Managers were friendly and accommodating to my schedule, great team of coworkers who seemed to all get along with one another, lots of useful experiencing dealing with people and selling all kinds of products, met interesting new people every day, decent work environment.

Cons – Little room for advancement in the store, dealing with impatient and/or downright obnoxious customers, store frequently understaffed, some elements of the ISCE program, hourly cutbacks, pay could be a bit better for all of the work being done.

Advice to Senior Management – Was employed at a busy Office Depot store in the Southeast for a little less than a year. Looking back, I definitely learned a lot and enjoyed most of the things about my tenure there (see Pros), though there were a couple frustrating issues like frequent staff shortages, which would leave literally no cashiers and the floor associates would be forced into juggling both tasks at once. I thought the ISCE program made sense in theory, but did not think it was necessary to constantly follow-up with customers and ask if they needed any more assistance. The pay could have been a little better too considering how much work you really end up doing, but at least I had a job.

Fortunately though, there were very few other issues I had with working there. Overall I would recommend Office Depot if you're looking to work with a great team and gain a lot of experience.

Yes, I would recommend this company to a friend

Current Employee – been working at Office Depot part-time for more than a year

Pros – Office Depot provides flexible hours

Cons – Office Depot is just like any other retail job

Yes, I would recommend this company to a friend