Office Depot Reviews

Pros

professional environment, business customers, fair pay

Cons

open avaialablility, back to school, black friday

Advice to Senior Management

allow employees more leadway on schedle

Pros

Good people to work with.

Cons

Working weekends and some holidays.

Advice to Senior Management

Needs to offer more incentives to associates in addition to higher salaries for part time associates i.e. supply associates salary higher than cashier.

Pros

Easy work and great pay when the store does well. Laid back atmosphere makes it great for a part-time job, awful as a career. (Retail in general makes for an awful career)

Cons

Poor management at all levels of the company leads to little or no commission. Pay is below other companies when commission isn't made. District/region leading employees can receive less money than the worst employee at another store simply because the rest of the staff is sub-par. This leads to lower motivation, which when paired with the already incompetent leadership adds up to lazy workers and extremely poor numbers.

Advice to Senior Management

Better training for all employees with less emphasis on their ever-changing corporate rhetoric. Focus on general sales tactics and customer service skills rather than cookie-cutter openers and loaded questions for customer interaction. Offer exceptional employees some form of bonus no matter how the rest of their store is performing. Improve marketing and brand image, and increase selection of electronics.

Pros

The pro's of working at Office Depot is that every that I have come into contact with is so friendly! Also, the managers are really nice & on my second day on the job every knows my name. I love the fact that we use walkies to communicate, it makes things so conveniant. The training is great because it's 100% hands on- you watch for just a few minutes and then you actually start running the register but help IS NEVER far away. I love working here!

Cons

The only down side for me is the pay. They I have 1 year of retail exp. (5mo of that was a leader position) and they started me out at .65 over minimum wage, but that is my only con.

Advice to Senior Management

You're doing a great job of running things, giving feed back, and making new employees welcome and thank you for being so patient with new employees!

Pros

Learn a lot if you are driven and want to do it.

Cons

Analysis paralysis! cannot get things done quickly. Some projects have been in the works for years!

Advice to Senior Management

Communicate better with lower management. Listen to what they have to say. Execute faster.

Pros

Flexible hours
Good brand and training

Cons

Ever changing goals
Pulled in different directions

Advice to Senior Management

Figure out a plan that works

Pros

Fellow employees are great, store management good. Work scheduling seems fair and balanced. Convenient location in my case at least.

Cons

Pitiful pay, no full time hours, no benefits to speak of for part time. This can be and often is a very technical job, and that knowledge is not generally recognized and certainly not rewarded. Training is good, but could be much better.

Advice to Senior Management

Better pay first and foremost, you have computer and technology professionals working for a pittance due to the economy, they deserve more than minimum wage. Better training, and allow access to training, corporate, and scheduling information via remote access (from home). And how about at least a minimum commission on big ticket items, service contracts and add-ons are all fine and good, but we have to sell the base item first, so a little acknowledgement there would be great, especially if the customer doesn't want or need or can't afford the extras!

Pros

At my store at least, there was a lot of teamwork and competency both from the supervisors and most of the team. There is a bonus that employees can earn each month for winning a drawing of $50, which can definitely help out especially when you are not expecting it.

Cons

The starting pay is terrible and the continuing annual raise are garbage. When I got a 3% raise out of a total 5%, and hadn't even received a raise the year before, I was a tad perturbed to say the least. It wasn't my first job and I KNOW how to work with all kinds of people from all types of backgrounds. The only job I took on that I hadn't done before was the Copy and Print Department, and for all the workload you do, you only start out at a measly minimum wage unless you have some prior experience which if you do, don't waste you're time. Go to a print shop instead.

Advice to Senior Management

This I would love to direct to Corporate instead.... if you can afford to drug test your employees out of pocket, then I am sure you could be able to start out prospective employees at way above minimum wage... at least go based by departments. It's not kosher that you pay an individual in CPD minimum wage when CPD makes the store a LOT of money, and there's no bonus for up-selling!! I loved working with the people I did on a daily, but Office Depot as a corporation definitely left a bad taste in my mouth. I am glad I left there and found a way better job that pays me a lot more and I do less work.

Pros

Well established company, depending on management hours are distributed fairly well. They have commission incentives on many of their products, the rules are fair and ethical, well explained, help is always available from corporate.

Cons

Although there is commission it is dependent on the work of others, if your coworker did not feel like selling but you sold a ton and were a little short, tough luck, the numbers weren't met so you get no commission.

Advice to Senior Management

You are doing a great job, but commission should be based on both individual performance and that of the team. Have incentives for both.

Pros

Just to be a good place to work.

Cons

all upper management need to be change.

Advice to Senior Management

Office Depot Company need to focus more in their employee's for all they expect from them.