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Office Depot
2.9 of 5 865 reviews
www.officedepot.com Boca Raton, FL 5000+ Employees
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Office Depot Reviews

Updated May 23, 2013
All Employees Current Employees Only

2.9 865 reviews

                             

39% Approve of the CEO

Office Depot Chairman and CEO Neil R. Austrian

Neil R. Austrian

(205 ratings)

42% of employees recommend this company to a friend
865 employee reviews
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San Antonio, TX

Current Employee – been working at Office Depot part-time

ProsAbility to learn about the newest technology in computers, printers, cell phones, etc. Lots of opportunity to move up into management.

ConsSome of the policies are store specific.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Office Depot full-time for more than a year

ProsVery employee friendly that mainly works Monday to Friday.

ConsNormally do not promote without a degree

Advice to Senior ManagementBe honest with the plans of the operation

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Greensboro, NC

Current Employee – been working at Office Depot part-time for more than 3 years

ProsFlexible Schedule. Easy Work. Ultimately it is what you would expect it to be.

ConsPoor pay. Pressure on sales.

Yes, I would recommend this company to a friend

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Current Employee – been working at Office Depot full-time

ProsAbility to move up, and gain work experience. Ability to gain connections in retail.

ConsRadios used for training are horribly utilized for training, you feel treated like a second class citizen or a small child with the amount of repetition of common sense based information. The company is so micromanaged, it is painful. There is no room for creativity, or merchandising outside of their cookie cutter approach to pushing product off the sales floor. With the the micromanagement that is put into effect, their horribly inefficient computer systems and outdated approach to management, it is a miracle that they are keeping their head above water in our upside down economy.

Advice to Senior ManagementTreat the managers and associates at your stores with more respect and dignity, and it will ignite a passion within your employees. Passionate people who smile are the ones that need to interact with your customers, to have happy employees they need to feel appreciated and not scrutinized or treated like black sheep.

Yes, I would recommend this company to a friend

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San Antonio, TX

Former Employee – worked at Office Depot part-time for more than a year

ProsI worked here as a CSS-1 for almost 2 years.

 The co workers I met were just awesome, and management was ok. I met alot of customers and some of them actually started to come in to see me. You do get recognized for the work that you put in. For example If you go above and beyond the expectations then managers will notice! They issue Bravo cards every time you do something extra special. So your achievements will be recognized. Sometimes my managers would buy us lunch/food.

 You will learn how to approach a customer and learn how to provide customer service. The skills you learn here are the best. Also if you work here for a bit it will make things easier when you try to get another job in retail. For example if you work here for a bit and learn the skills you could apply at a furniture store, consumer electronics store, and even a cell phone retail store. The possibilities are endless once you acquire the skills at this job!

ConsTerrible pay. I started in Aug of 2011 at 7.40 an hour and after a year I only got a 0.22 cent raise. Also a lot of new faces were coming in as associates and were getting paid more than me!

You will do alot of stuff for little money. Corporate will tell employees to do some very ridiculous things. Picking up for other peoples slack.

Advice to Senior ManagementPay your employees more.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Portland, OR

Current Employee – been working at Office Depot full-time for more than 3 years

ProsRetail gig, what can I say? It has it's ups and downs.

ConsExpectations high to impossible. Can be very rough.

Advice to Senior ManagementLess ISCE

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Oklahoma City, OK

Current Employee – been working at Office Depot full-time for more than a year

ProsThe hours as a department manager remain at around 40.
Great benefits.
The turnover rate doesn't seem to be too high in my store.

ConsDon't bank on commission. The goals are, at times, outrageous and most times we don't bonus.

Not an encouraging or coaching environment. They seem to only focus on negatives.

Not enough payroll to be fully staffed so the tasks don't get done and if they do then it takes working on days off or ignoring customers... both of which are frowned upon.
The hours are all over the place. Sometimes I open, sometimes I close. The days off are rarely consistent.
NOT a good place for a parent... especially a single parent.
Does not respect personal values when it comes to going to church. I wouldn't ever complain about it to HR but I work a lot of sundays even after requesting them off.

The workload they drop on you as a manager is a LOT!!! Too much for us to do then we get hounded for it not being done. I am hoping that the merge with office max will help.
Most store managers sit in their office most of the time then wonder why the store is lacking.

Advice to Senior ManagementMORE PAYROLL!!! We need more people in the stores to get everything done properly!
More in depth, hands on training for our copy and print specialists along with higher pay for them (That is one of the hardest jobs in the store, if done right)
Set hours.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Current Employee – been working at Office Depot

ProsLots of room to advance, lots to learn for use in the future, great people to work for

ConsNone that come to mind

Advice to Senior ManagementKeep it up

Yes, I would recommend this company to a friend

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Baltimore, MD

Current Employee – been working at Office Depot full-time for more than a year

ProsUpper Management allows for you to chase your own future. Put the effort in and they're very flexible in allowing you to grow your store.

ConsA lot of competition with other markets... High stress at times.

Advice to Senior ManagementHave more frequent meetings with all levels of management so that the team feels more cohesive.

Yes, I would recommend this company to a friend

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Former Employee – worked at Office Depot part-time for less than a year

ProsManagers were friendly and accommodating to my schedule, great team of coworkers who seemed to all get along with one another, lots of useful experiencing dealing with people and selling all kinds of products, met interesting new people every day, decent work environment.

ConsLittle room for advancement in the store, dealing with impatient and/or downright obnoxious customers, store frequently understaffed, some elements of the ISCE program, hourly cutbacks, pay could be a bit better for all of the work being done.

Advice to Senior ManagementWas employed at a busy Office Depot store in the Southeast for a little less than a year. Looking back, I definitely learned a lot and enjoyed most of the things about my tenure there (see Pros), though there were a couple frustrating issues like frequent staff shortages, which would leave literally no cashiers and the floor associates would be forced into juggling both tasks at once. I thought the ISCE program made sense in theory, but did not think it was necessary to constantly follow-up with customers and ask if they needed any more assistance. The pay could have been a little better too considering how much work you really end up doing, but at least I had a job.

Fortunately though, there were very few other issues I had with working there. Overall I would recommend Office Depot if you're looking to work with a great team and gain a lot of experience.

Yes, I would recommend this company to a friend

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