Office Depot

  www.officedepot.com
  www.officedepot.com
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Office Depot Reviews

Updated September 19, 2014
Updated September 19, 2014
1,405 Reviews
2.8
1,405 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
161 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 57 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 22 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 64 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 63 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    6 years in at Office Depot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Office Depot full-time for more than 5 years

    Pros

    Management takes their job seriously and Office Depot puts effort into moving their managers careers along.

    Cons

    High turn over with hourly associates. Most are college students just waiting to move on.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Incredible time spent here in this fun, results-driven, progressive sales environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Manager  in  Austin, TX
    Current Employee - Senior Sales Manager in Austin, TX

    I have been working at Office Depot full-time for more than 8 years

    Pros

    Company values are solid and non-negotiable. Merger is going much smoother than anticipated with synergies already being realized. Opportunities are always available for innovative, hard working employees.

    Cons

    Although it has improved greatly during my tenure, our advertising and brand recognition continue to come in second place to our largest competitor.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL

    I have been working at Office Depot full-time for more than a year

    Pros

    Good, solid co-workers. My goals have always been clear, but that might be cause of who I report too. Others mileage may vary due to their "boss".

    Cons

    Not many, typical corporate complaints, politics, etc, but you get that everywhere, HQ or retail.

    Advice to ManagementAdvice

    Treat your employees well and allow them to soar. Not every new employees should have to hop to another company to get a pay raise.

    Recommends
    Approves of CEO
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  5.  

    I worked for about a year at the company as a cashier, moving up to head cashier within a month along with tech support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier/Tech Support  in  Coon Rapids, MN
    Former Employee - Head Cashier/Tech Support in Coon Rapids, MN

    I worked at Office Depot part-time for more than a year

    Pros

    Managers were willing to negotiate pay and hours easily, relaxed environment.

    Cons

    Assumed to know everything about store management/employee procedures, weird company policies that may/may not defy common sense and logic.

    Advice to ManagementAdvice

    All of the managers I had were friendly and nice, the only thing I would suggest they pay attention to would be to make sure employees are kept knowledgeable with current company policies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Under-appreciated sales people - missing strong identity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist-III  in  Traverse City, MI
    Current Employee - Customer Service Specialist-III in Traverse City, MI

    I have been working at Office Depot part-time for more than 3 years

    Pros

    Excellent customer service program. They have very flexible business policies. Management adopts a common sense attitude toward business. Real reasonable business men. Periodically there were quantity and product line combination commission programs on software, PCs, furniture and phone accessories.

    Cons

    Lack of strong brand identity. Missing both a symbolic and/ or unique idea to identify with strongly. Poor pay and benefits. We had to make a certain percentage of "attachments" to sales before making commission on those sales.

    Advice to ManagementAdvice

    Get more involved and just be more supportive. They were there but it was always "just another day" for the most part.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good people, bad hours

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Pros

    I worked in copy and print. The management was great and gave me the tools I needed to be successful there. I enjoyed my coworkers and problems were always handled well. They stuck to their policies which I appreciated.

    Cons

    The hours were really inconsistent and the pay wasn't great

  8.  

    Company that is successfully merging with Max and changing things for the better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Baton Rouge, LA
    Current Employee - Assistant Store Manager in Baton Rouge, LA

    I have been working at Office Depot full-time for more than 5 years

    Pros

    Dynamic, fast-paced, changing workplace. Lots of room for local advancement. Good benefits for full-time associates. I miss overtime, but it is nice having time off.

    Cons

    They recently cut all overtime, even for Assistant Store Managers. Department Managers are now called "Lead Sales Consultants". There doesn't seem to be an emphasis on training, it is all OJT depending on how busy a store normally is. Work-Life balance is good. Three weeks of vacation after five years of service.

    Advice to ManagementAdvice

    It would be great to reinstate overtime when the new company is done merging, although I bet that doesn't come back. It would be a big morale booster. Continue the new commission program. Please consider expanding it or increasing it in some way. Let us wear navy blue and khakis like Office Max does.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    entry level job going nowhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Wichita, KS
    Former Employee - Sales Associate in Wichita, KS

    I worked at Office Depot part-time for more than a year

    Pros

    good to see into the retail world and see what its all about. learned very basic sales strategies, and not very good teamwork.

    Cons

    long hours, minimal pay, no benefits, minimal instruction. many of their add on products were far over priced, and their computer scan seemed to be full of it.

    Advice to ManagementAdvice

    care about your employees, don't look at them as labor monkeys

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Excellent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Saint Louis, MO
    Former Employee - Store Manager in Saint Louis, MO

    I worked at Office Depot full-time for more than 10 years

    Pros

    Great people to work with.
    Upper management cared about you as a person
    Flexiblity

    Cons

    Retail hours can be difficult at times.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good experience. Lots of work to be done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Divisional Merchandise Manager  in  Boca Raton, FL
    Former Employee - Divisional Merchandise Manager in Boca Raton, FL

    I worked at Office Depot full-time for more than 3 years

    Pros

    Very collaborative environment focused on innovation.

    Cons

    The merchandising organization is far to lean for the omni-channel workload that is expected from the team.

    Recommends
    Neutral Outlook
    Approves of CEO

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