Office Depot Reviews

Updated September 2, 2015
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2.9
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Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
389 Ratings

Pros
  • The customer service oriented approach they have to selling works once you get the hang of it but it can be difficult at first (in 67 reviews)

  • You can negotiate a flexible schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results the company wants/ (in 66 reviews)

More Pros and Cons

2,005 Employee Reviews

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  1. Great Team Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Pewaukee, WI
    Current Employee - Sales Associate in Pewaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Radios make for easy communication Effective store organization Heavy focus on customer satisfaction, avoiding conflicts Responsible and capable managers Fellow employees willing to assist

    Cons

    Odd payment system, some checks were mailed to my home and others I had to pick up in store Really not much else besides that

    Advice to Management

    Continue the process of training new employees through work experience. All of the skills I acquired as an associate were obtained on the fly.


  2. Good Ride

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Hawthorne, CA
    Former Employee - Assistant Store Manager in Hawthorne, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good honest work! Plenty of hours Clear expectations Inspired leadership

    Cons

    Can't think of any, company really tries to make a positive experience for employees.

    Advice to Management

    Don't re-merch so often, confuses shoppers, annoys associates.


  3. Office Depot - review

    Former Employee - Customer Service Specialist in Fort Lauderdale, FL
    Former Employee - Customer Service Specialist in Fort Lauderdale, FL

    I worked at Office Depot (Less than a year)

    Pros

    - very flexible - time off goes through the computer, must be at least 2 weeks away to enter into computer. Most likely to always get it off. Even if you need a day off in the current week they will most likely find coverage for you. - understanding - family-like environment with coworkers - willing to train you in multiple areas

    Cons

    - short staff can become an issue - they may need you to jump from one position to the next - it is retail so be prepared for angry customers trying to save money

    Advice to Management

    My Manager Steve was amazing and there was nothing negative to say about him


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  5. Great People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    I love the people that I work with. Store management is very present and in the trenches with the rest of the staff.

    Cons

    The technology used can be finicky at times but overall this is a great place to work.


  6. Neutral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate, Head Cashier in Dallas, TX
    Former Employee - Sales Associate, Head Cashier in Dallas, TX

    I worked at Office Depot (Less than a year)

    Pros

    Great for students Flexible schedules Right By SMU Great opportunity to meet people

    Cons

    none besides we cant take tips and its very pressuring, have to be multi talented to multi task like answer phones while checking out customer sat the same time.


  7. Overall great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in South Houston, TX
    Former Employee - Store Associate in South Houston, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Office Depot part-time (Less than a year)

    Pros

    Flexibility, great environment, communication flowed, decent discount, stable, very understanding managers

    Cons

    Pressure for surveys, business shoes for a retail job was a bit too much when you're running around a store

    Advice to Management

    I worked at Office Depot for 8 months. Overall, I enjoyed my time there. As a college student working there, it was great. They were very flexible with my schedule. The only thing that really bothered me was the pressure to get surveys in. I was a part of a smaller store so we'd be ecstatic if we got 10 surveys a week. You can charm your butt off and circle the survey but that does not guarantee they'll do it. They always say they will but most likely, they don't and we always got the backlash.


  8. Office Depot Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great place to work at with many opportunities for advancement.

    Cons

    OfficeMax merged with Office Depot. Many left unemployed due to headquarters move to Boca Raton, FL.

    Advice to Management

    To always treat all department employees fairly and equally.


  9. Awesome Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Office Depot part-time (Less than a year)

    Pros

    It is a great place to work.My managers are really nice, they will help me all the time. My colleagues are great too.

    Cons

    Just the stores look old.


  10. Warehouse Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Distribution Supervisor in Carlisle, PA
    Current Employee - Distribution Supervisor in Carlisle, PA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Office Depot (More than a year)

    Pros

    Decent Pay, decent benefits, great culture

    Cons

    Associates run the building not the leadership team, need to promote from within.

    Advice to Management

    Take a longer look at what is really going on inside the 4 walls.


  11. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Conversion Analyst in Boca Raton, FL
    Former Employee - Senior Conversion Analyst in Boca Raton, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Office Depot (More than a year)

    Pros

    This company is always looking to improve and has a lot of hard working good people

    Cons

    Being bought out by Staples



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