Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated December 19, 2014
Updated December 19, 2014
1,514 Reviews
2.8
1,514 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
210 Ratings

Review Highlights

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for Part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Lexington, SC
    Current Employee - Customer Service Specialist in Lexington, SC

    I have been working at Office Depot part-time (less than an year)

    Pros

    I worked at the Office Depot in Lexington, SC for about 4 months, and we had a very experienced, intelligent team of people that genuinely cared about giving the customer a good experience.

    Cons

    There was a very loose system of giving credit to selling protection plans where the cashiers would take credit for selling the plan after the sales team did all of the work. If you didn't follow that customer all the way through the POS process, there was a chance you wouldn't get rewarded for your hard work. Also, the inventory system was constantly wrong and we would tell the customers that we had an item in stock when indeed we did not.

    Advice to ManagementAdvice

    Set more reasonable sales goals. Also, make sure the entire team is trained in using the inventory system so that when an item is sold, it will no longer appear in the system.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Loved the company and would still be there if not for merger layoff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Good chances for advancement, great benefits.

    Cons

    Management has lost that human touch

    Advice to ManagementAdvice

    WHen you are conducting layoffs, do it person to person instead of a recorded message.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    Okay Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Seattle, WA
    Former Employee - Department Manager in Seattle, WA

    I worked at Office Depot

    Pros

    They will never fire you as long as you do your job. That being said the job is pretty demanding. You run the floor and you are also overseeing all cash office and back office. They gutted all non-manager full time positions and basically left you with cashiers and floor sales associates.

    Cons

    They will never promote you. You will end up training off the street people to be store manager while you get passed over again and again. I literally saw people with no experience and a bachelor's degree get store manager while I was told no promotions were available to me.

    Advice to ManagementAdvice

    Look at the talent pool within the company for senior positions (ie store manager)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great people to work with. I love it

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Bellevue, WA
    Current Employee - Sales Consultant in Bellevue, WA

    I have been working at Office Depot

    Pros

    Managers are always nice, will give you days off whenever needed

    Cons

    Hours are sometimes very high and sometimes very low, its not stabled hours

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Customer experience manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    U meet nice people, pay Is ok.

    Cons

    Lots of rude customers in copy and print area.

    Doesn't Recommend
    Negative Outlook
  7.  

    Company is going through alot of changes and customers believe they are over priced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time (more than an year)

    Pros

    They have a wide variety of products to choose from.

    Cons

    The workers are chosen very poorly. Managers don't hire competent sales help. They are paid the same as competent employees. The managers are just trying to get warm bodies.

    Advice to ManagementAdvice

    I would advise the management to be consistent and hire qualified employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Very good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Positive and cordial environment. Professional respect

    Cons

    Need more experienced management to lead the absorb changes and facilitate new directions

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Used to be great....

    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL

    I have been working at Office Depot full-time (more than 10 years)

    Pros

    Overall there is a good, but not great, culture. People are treated decently and the company has a good set of core values. Compensation is competitive, but nothing special.

    Cons

    Promotional opportunities are limited. Company is shrinking due to it's integration with OfficeMax. There will be fewer locations of both retail stores and distribution centers. Information is not shared widely but is held among a few key people.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great place to gain Qualtiy customer service experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    always busy, helping customers, great co workers, great management team

    Cons

    compensation could be much better, benefits are lacking, hours per week are not so great, will not give more hours to work , unless managment

  11.  

    Decent place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Owensboro, KY
    Current Employee - Sales Consultant in Owensboro, KY

    I have been working at Office Depot part-time (less than an year)

    Pros

    Friendly environment, Medium paced, rarely overwhelming.

    Cons

    There's little to no training, most of what you learn is on the floor and asking questions.

    Recommends
    Neutral Outlook

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