Office Depot Reviews

Updated October 22, 2014
Updated October 22, 2014
1,456 Reviews
2.8
1,456 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
184 Ratings

Review Highlights

Pros
  • Positive attitudes and customer service create an upbeat work environment (in 64 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 54 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Boca Raton, FL
    Current Employee - Technical Lead in Boca Raton, FL

    I have been working at Office Depot as a contractor (less than an year)

    Pros

    All-in-all, my team, which is the mobile team is by far the most exciting team I have ever worked with.

    Cons

    Jobs have their own down sides. Some times I get very busy and over burden myself.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Dallas, TX
    Former Employee - Assistant Store Manager in Dallas, TX

    I worked at Office Depot full-time (more than 8 years)

    Pros

    Great place to work with great opportunity for advancement. Great company to learn all aspects of retail and customer service.

    Cons

    Compensation is not as good as other retail chains with long hours. Minimum wage employees are hard to get great results the company wants/

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    It was an okay job if you worked "full-time."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Garland, TX
    Former Employee - Sales Consultant in Garland, TX

    I worked at Office Depot part-time (more than an year)

    Pros

    It's a fairly simple and easy job. Great coworkers, great managers and very cooperative and flexible to your needs.

    Cons

    Very routine day to day job. Same thing different day. Corporate is very cheap. Under payed work. No more than 30 hours a week. Incredibly hard to get a raise.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I loved working for Office Depot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Waxahachie, TX
    Former Employee - Department Manager in Waxahachie, TX

    I worked at Office Depot full-time (more than 3 years)

    Pros

    Fast advancement, good hours, good pay. I enjoyed the people I worked with. Fun, friendly atmosphere. I had fun at work most days

    Cons

    Always changing policies, hard to keep up with all the changes sometimes. There isn't usually enough staffing and cross training for the CPD

    Advice to ManagementAdvice

    Listen to your employees. They're the ones working on the front lines every day and they just may know another way to do things that will make business run more smoothly.

    Approves of CEO
  6.  

    Department Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager
    Current Employee - Department Manager

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    Good people, relaxed environment. It is not very difficult to promote if you are a hard worker. There is some opportunity for commission.

    Cons

    Schedule is the worst part of any retail job, and the same applies here. Don't expect to have a lot of holidays off especially during Thanksgiving, and Christmas. Working with public can be challenging at times, and corporate puts a high priority on customer satisfaction, so if your not a people person this is not the place for you.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good concept, execution not always up to par

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Manager in Lexington-Fayette, KY
    Current Employee - Customer Experience Manager in Lexington-Fayette, KY

    I have been working at Office Depot full-time (more than an year)

    Pros

    It was a very customer driven and fun environment. It was an easy job because the bar wasn't set very high.

    Cons

    Short staffed and too focused on the smaller picture. I didn't find it as a good place to move up and grow but it was a good resume builder.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Milwaukee, WI
    Former Employee - Manager in Milwaukee, WI

    I worked at Office Depot full-time (more than 10 years)

    Pros

    Other Managers were the best to work with. Great to talk with, get ideas or share information. You were never board. Fast paced environment. Focus on the customer was great. Learned much about sales and presenting products and services and customer engagement.

    Cons

    Really got regimented in when where and how to do things, but understandably, not all managers in the company may make good choices so they needed to keep it consistent. Work/Life had gotten more and more unbalanced in favor of work. Sometimes had the feeling "unemployment" could be just around the corner.

    Advice to ManagementAdvice

    Took a pay cut a sometime ago(had a feeling that was coming) but was told the payroll would end up back in the store so we could have additional salespeople. Would have been nice to back that up by seeing it on paper

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Decent pay, Mundane Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Denver, CO
    Current Employee - Technology Specialist in Denver, CO

    I have been working at Office Depot (less than an year)

    Pros

    Tech sales get commission, for anyone
    Structure is pretty consistent and straight forward

    Cons

    Its always Sell, Sell, Sell, managers are always pestering for more add-ons and services and cross purchases
    Very Corporate atmosphere
    Pay isn't very good for any positions

    Advice to ManagementAdvice

    Stop pushing add-on after add-on, promote us to just take care of the customer and get what they need. A sale doesn't always need a Protection Plan or a ripoff tech serivce

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Constantly rising expectations everyday that will continually challenge you. A great way to develop yourself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Sales Consultant
    Former Employee - Lead Sales Consultant

    I worked at Office Depot full-time (more than an year)

    Pros

    Its easy to surround yourself with a team of associates that you enjoy working with.

    Good opportunity to advance yourself if you're looking to be a manager, the training for any position is always readily available to all associates if they want it.

    Pushes you to increase your multi-tasking ability through radio communication and alertness on the sales floor.

    When company standards are executed correctly this creates a very clean, organized, fun, and impressive work environment; one to be proud of.

    Seeing the newest technology roll through the store is always exciting

    Cons

    Part-time positions went from providing a livable amount of hours (32 on average) to barely acceptable by today's standards. 16-24 hours a week is not enough. Good employees quickly seek 2nd jobs just to get by and may even switch entirely.

    Turn over is ridiculously high due to the high expectations crossed with cutting the hours. In a committed store, you'll see associates that are literally sprinting from one end of the building to the other just to get all their responsibilities done. Good exercise, but they quickly get burned out.

    The company as a whole is beginning to lose revenue and is on the road for closing stores, this creates a "Fight for you life" approach to your shifts everyday. If you screw up too many times, you can get threatened with your job (write-ups). Creating an illusion of very little job stability that can cause much anxiety with any employee.

    If you're looking for a career opportunity in Office Depot beyond sales that doesn't deal with management, it would be better to look elsewhere, that is all they offer here.

    Advice to ManagementAdvice

    STOP cutting payroll. It's getting ridiculous. You can't expect to see the same quality of customer service / store cleanliness / organization after you reduce how many hours are going out to your employees. The ISCE system, while commendable for requiring customers to be treated the way they should be treated, gets a little over the top when it has your store team members recommending attachments just for the increased sale revenue. The customers can SEE this (and may even laugh at the associates attempt).

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    A lot of post merger questions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Great people to work with whether it's my own associates or peers from other stores. Pay is decent and bonus structure isn't bad either. Quarterly and end of year.

    Cons

    A lot of work with limited payroll. Too many reports makes it micro-managing. Discount stinks. No advancement after store manager due to recent merger.

    Advice to ManagementAdvice

    Train everyone often or the reports and daily updating will drown u.

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