Office Depot Reviews

Updated July 5, 2015
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2.9
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Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
343 Ratings

Pros
  • The customer service oriented approach they have to selling works once you get the hang of it but it can be difficult at first (in 67 reviews)

  • You can negotiate a flexible schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results the company wants/ (in 66 reviews)

More Pros and Cons

1,856 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Good Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Naperville, IL
    Former Employee - Senior Software Engineer in Naperville, IL

    I worked at Office Depot full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good work/life balance. Compensation is above average

    Cons

    Company is being acquired by Staples


  2. Not bad, but not too great either.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Austin, TX
    Current Employee - Retail Sales Associate in Austin, TX

    I have been working at Office Depot part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Newhires all the time, Friendly associates, Good Entry level job.

    Cons

    Pay can be mediocre, Bosses and Managers can be unfriendly, Scheduling and requesting time off is always a hassle. No training at all, no explanations of how to do things, just expect it to be done. Managers unhelpful, not much teamwork or leadership from any of them

    Advice to Management

    Actually train your associates, trial by fire doesn't work. Be helpful and understanding of other associates. Leadership and teamwork goes a long way versus pointing at something and saying get it done.


  3. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent management, Great training methods at the store and plenty of resources available to grow as an associate

    Cons

    Pay is not as good as it can be and the commission could be higher for what we have to go through to get those sales


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Software Developer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BI Developer in Boca Raton, FL
    Current Employee - BI Developer in Boca Raton, FL

    I have been working at Office Depot full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great work-life balance, top of the line campus with gym, bank, cafeteria, dry cleaner in beautiful south florida. Many different job roles, tendency to hire/promote from within.

    Cons

    poor pay, corporate bureaucracy, unique business to the area, so experience doesn't translate well to other local opportunities


  6. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work place, Environment friendly.

    Cons

    A drive to some food places for lunch.


  7. Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is a great company to work for. The benefits are great as well.

    Cons

    The downsides to working for the company is the lack of stability due to the changes the company is making


  8. Copy Print Associate

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Copy & Print Center Associate in Billings, MT
    Current Employee - Copy & Print Center Associate in Billings, MT

    I have been working at Office Depot (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly environment. work is relaxing sometimes

    Cons

    hard to get any sort of pay increase ever.


  9. A lot of work and stress for low pay and not a lot of options for advance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy and Print Specialist in Peachtree City, GA
    Current Employee - Copy and Print Specialist in Peachtree City, GA

    I have been working at Office Depot part-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Learning how to use the machines, using customer service to take care of the customer, and using time management for efficiency.

    Cons

    A lot of jobs to get done every day as well as walk ins, email, and online orders on top of that. It's a stressful and often thankless job. You have to love the job, but the job doesn't always love you.

    Advice to Management

    Watch out for your employees. If you took better care of them, they would be willing to work even harder for you.


  10. Helpful (1)

    Not worth the pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - What Didn't I Do in North Las Vegas, NV
    Former Employee - What Didn't I Do in North Las Vegas, NV

    I worked at Office Depot part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co-workers were absolutely the most amazing part of the job, Office Depot does their best to hire happy friendly people and it shows. For the most part people work together well when they share a common goal under a good team lead. Team leads (managers) were exceptional beside the few power-hungry ones that were self-serving. If you have a history in sales it's not too much of a transition, if anything it'll be easier. Office equipment and supplies aren't usually something people browse or window-shop. Office Depot is a destination stop. Customers know what they need, being pleasant and guiding is about as much work as you need to do when it comes to sales.

    Cons

    Okay here's where it gets a bit messy, Office Depot employees aren't restricted to their Zones or departments. Expect to be pulled around the store to fill in where you are needed. If you happen to fall into the Copy and Print Department, godspeed. I was reeled in and ending up becoming a large part of the department. Now, CPD associates are pretty much left to fend for themselves, fill orders, phone support, first person for cashiering, and taking orders. It gets hectic and good luck getting a pay that's worth the work you put in. Sadly I was never able to experience the "Work-Life Balance" that was so eagerly stressed throughout my employment. You're needed when you're needed and if you can't or won't show up when you're unscheduled a negative stigma is pretty much thrust upon you then good luck finding extra hours.


  11. My store leader was awesome, company was cookie cutter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Kalamazoo, MI
    Former Employee - Senior Sales Consultant in Kalamazoo, MI

    I worked at Office Depot part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Store leader rewarded us for many aspects of our jobs, was very understanding and was truly someone you could talk to. Training and development.

    Cons

    Part time hours for everyone but management, same type of corporation that doesn't pay their hard working employees a liveable wage.

    Advice to Management

    It's understandable having to have a general direction for all stores for cost management, but when you send down new planograms or procedures maybe you should have someone who has actually worked in a store give direction. Pay attention to your associates who are on the front line and have a big impact on your direct customer service levels, instead of allowing store leaders to buy food all the time, give the money directly to the associates so they feel more valuable, like you actually appreciate them for driving sales and services.



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