Office Depot Reviews

Updated April 26, 2015
1722 reviews filtered by
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2.9
1,722 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
292 Ratings

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Pros and Cons

Employee Reviews

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  1. Helpful (1)

    Copy & Print Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CPD Specialist in Pearland, TX
    Current Employee - CPD Specialist in Pearland, TX

    I have been working at Office Depot part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy interview, flexible work schedules, many locations to work (including Office Max Stores), employee discount, negotiable pay and commission on protection plans and services sold.

    Cons

    The Office Max merge & possible buy out by Staples is confusing for customers and employees. Registers and store equipment are old and should be replaced but corporate will not approve, some of management is either too intimidating, too nice or too lazy.

    Advice to Management

    Management is too caught up in customer service. I'm told that I can and cannot do or say certain things with customers but anytime an issue arises like a bin label error I am forced to override 20-40 dollars and sometimes more off transactions just too "take care of the customer". They enforce mobile transactions on copy and print employees when we don't have time, and are very strict on handing out computer health check info business cards.

  2. 23 year legacy employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Florissant, MO
    Current Employee - Associate Manager in Florissant, MO

    I have been working at Office Depot full-time (More than 10 years)

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Until the recent merger with OfficeMax, always felt Office Depot respected their employees.

    Cons

    Since the merger with OfficeMax, there is not as much work/life balance and they took away holiday pay for full time store employees.

  3. Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Design Contractor in Pompano Beach, FL
    Former Employee - Instructional Design Contractor in Pompano Beach, FL

    I worked at Office Depot (More than 3 years)

    Pros

    Mutual respect among different teams and within the same team.

    Cons

    I cannot think of anything negative to say about my experience at Office Depot.

    Advice to Management

    Don't sell.

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  5. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    At times it is easy because it is slow in the store. Your job is pretty simple, just checking out customers.

    Cons

    It can be incredibly slow and boring, but also incredibly stressful during rush hours and lunch time. Also it can be physically taxing to stand for hours on end staring into a room full of office supplies.

    Advice to Management

    Just focus on great customer service and not overwhelming the customers with help. Many customers get upset at this and also when things are not happening fast enough, so it is a matter of figuring out how to get those customers to either come at different times of day or be able to handle more customers during high volume times.

  6. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot part-time

    Pros

    Great working environment at my current store.

    Cons

    Hourly pay is not the best.

  7. Account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great place to work at and really enjoy

    Cons

    Micro manage and can't stand it

    Advice to Management

    Stop focusing on a call Center environment

  8. It can be a great place to work but leadership changes have made it difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Associates in the store are great and a real sense of team.
    Benefit package is good.

    Cons

    Too many people doing too many jobs from the store level to upper management.

  9. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great management everyone is so welcoming

    Cons

    Can get very busy at times and it wouldn't be enough people to help the customers

    Advice to Management

    Hire more people that seem happy to work there

  10. Greatest job ever!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA

    I have been working at Office Depot

    Pros

    Awesome Awesome Awesome Awesome Awesome!

    Cons

    None None None None None.

    Advice to Management

    Keep up the good work!!!

  11. Sales Consultant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    If you like helping people who struggle to find things in stores, this job provides minor satisfaction that you made someone's day easier. Easy work. Management mostly lets you work unencumbered by micromanaging.

    Cons

    Slow work, little recognition for your accomplishments (though this depends largely on the manager-on-duty). You can mostly count on leaving at your scheduled time (though this depends largely on the manager-on-duty). Seeing a pattern here? As with most retail jobs your manager can make or break your experience.

    Advice to Management

    Help assistant managers become more autonomous. I found most of my supervisors wanting in at least one critical area relevant to running the store, e.g. explaining tech services, running the copy station, store item locations.

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