Office Depot Reviews

Updated March 31, 2015
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2.9
1,675 Reviews
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Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
277 Ratings

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Ops supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Great Work environment, with great people who work well together .
    Very flexible with shifts and or school schedules.

    Cons

    Benefits could be a lot better. Back to School is very overwhelming!

    Advice to ManagementAdvice

    It depends on the person, I've worked with some great managers and I have also worked with some bad ones. You will be pressured to make sales every week. luckily for me I was in the Logistic side of things and had no goals for me each month.

    Recommends
    Negative Outlook
  2. great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Lead in Elkridge, MD
    Former Employee - Warehouse Lead in Elkridge, MD

    I worked at Office Depot full-time (more than 10 years)

    Pros

    the people i worked with

    Cons

    shut down location due to merger with office depot

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Boca Raton, FL
    Current Employee - Developer in Boca Raton, FL

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    they pay is fair and treatment is with respect. you get to have benefits like medical insurance including dental with a low deduction from your pay check. Co workers are nice in general

    Balanced life is very good. you get time for personal life and work life.

    I also got a promotion after the first year of working for the company and human resource employees are always helpful

    I personally am very thankful to work here

    Cons

    no cons. it is a great company to work for. unfortunately the company is probably be bought by staples by the end of the year and right now future is uncertain

    right now nobody knows what the future will be for the company. That is the only reason I wouldn't recommend applying for a job.

    Staples says that if the buy goes through the headquarters are moving to Massachussets and there will be a presence in Boca, but nobody knows for how long and the size of that presence

    Advice to ManagementAdvice

    no advice. merger iis going to be difficult for everybody

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    OfficeMax was great - until merger with Office Depot. Customers end up losing out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Bristol, VA
    Current Employee - Customer Service in Bristol, VA

    I have been working at Office Depot full-time (more than 10 years)

    Pros

    The people you work with everyday. Pay and time off. Good support within the center.

    Cons

    Losing our jobs as they are sending the work overseas.

    Advice to ManagementAdvice

    Mngmt was great here & support you to the best of their ability.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Merger Pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Office Depot full-time (more than 10 years)

    Pros

    Good People Professional Customer Base

    Cons

    Many issues related to merger and potential Staples buyout

    Advice to ManagementAdvice

    get the replenishment system fixed. Get back to the basics.

    Doesn't Recommend
    Negative Outlook
  7. Typical retail job, nothing fancy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSS-1 in Racine, WI
    Former Employee - CSS-1 in Racine, WI

    I worked at Office Depot part-time (more than a year)

    Pros

    * Good while going to school, flexible hours
    * Friendly management for the most part

    Cons

    * Poor compensation to employees
    * Poor higher level management
    * Long hours for minimal wage and no overtime

    Advice to ManagementAdvice

    Offer better compensation and benefits to employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Customer Focused Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Ability to go above and beyond for customers

    Cons

    No overtime
    Value customer surveys over sales

    Recommends
    Neutral Outlook
    Approves of CEO
  9. competitive company that is fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Category Manager in Boca Raton, FL
    Current Employee - Senior Category Manager in Boca Raton, FL

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    fast paced environment that challenges you everyday. you will learn a lot in this company and makes you stronger and more confident

    Cons

    Compensation has gone backwards with this company. certain managers do not believe in work life balance and can be demeaning. Flawless execution strategy that forgets to celebrate any win

    Advice to ManagementAdvice

    need to celebrate wins and not make everything so negative. Work life balance is needed especially since regrading certain jobs and claiming less responsibility but asking for more from associates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Decent part time sales job for someone who doesn't have to worry about paying bills

    Current Employee - Sales Consultant in La Vista, NE
    Current Employee - Sales Consultant in La Vista, NE

    I have been working at Office Depot part-time (less than a year)

    Pros

    -Good management
    -Good coworkers and teamwork
    -Get to sell technology or things that I like (computers, tablets, printers, laptops etc)
    -Get to learn about a lot of different retail items
    -Relatively clean environment, nicer than manufacturing or fast food environments
    -Social job

    Cons

    -Very low pay...bearly above minimum wage
    -5% Commission....but only on tech services and ppp's which is a small percentage of a small pool of money. Negligible benefit. Not a good enough incentive to sell them on the employee end.
    -Training is mainly learning on the job. Have to go through something the hard way numerous times until it finally sinks in. Takes a long time to get to a high level of execution that management is expecting. I'm 2 months in and im still not 100% proficient with everything yet just because there are so many little different things to memorize like where a specific item is in the store or how to get a check to clear through the bank if a customer tries to pay with a check that's like $1000 or more.
    -Cash Register systems are intuitive which is good but making a sale at the register is tedious and time consuming. the problems are things must be done in a very specific way or order, otherwise you have to start all over again and rescan all the items. They are getting really old, slow and they can act up at times which can frustrate customers at the point of sale. Customers get backed up a lot at the registers because it takes so long to check them out.
    -Tedious and sometimes exhausting processes or scenarios, especially in Copy & Print. Takes so long to get something done that the time tables don't match for customers and employees. Copy & Print gets backed up easily. Technology sales take a lot of talk time to be successful. In general a lot of work per customer.
    -Store is understaffed so things get hectic during peak business times.
    -Inconsistent work schedule. Can't plan anything ahead of time outside work because it might collide with my schedule for that week.
    -Paid breaks are minimal, have to ask for them. Management does not manage this.

    Advice to ManagementAdvice

    Well you're doing the best you can do but there are few things I'd like to suggest: 1) Increase pay 2) Hire more employees so store is not understaffed 3) Give more comprehensive training besides watching 4-8 hours worth of videos the first 2 days on the job and 4) Upgrade company store computers so they can handle today's demands

  11. Would be better if they adhered to one business model and stuck with it long enough to gain traction...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Antonio, TX
    Current Employee - Store Manager in San Antonio, TX

    I have been working at Office Depot

    Pros

    Great growth opportunities, customer demographic, pay is good, and work environment.

    Cons

    Inconsistent expectations across the board, lack of in-depth training on new initiatives, high turnover, overly complicated and complex business models.

    Advice to ManagementAdvice

    Simplify and cohere to one business model. The associates at the store level can see the panicking when everything you release is overly complicated and is evident that you're trying to hard to keep the company afloat.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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