Office Depot Reviews

Updated June 29, 2015
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2.9
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Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
343 Ratings

Pros
  • The customer service oriented approach they have to selling works once you get the hang of it but it can be difficult at first (in 67 reviews)

  • You can negotiate a flexible schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results the company wants/ (in 66 reviews)

More Pros and Cons

1,844 Employee Reviews

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  1. Helpful (1)

    Not worth the pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - What Didn't I Do in North Las Vegas, NV
    Former Employee - What Didn't I Do in North Las Vegas, NV

    I worked at Office Depot part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Co-workers were absolutely the most amazing part of the job, Office Depot does their best to hire happy friendly people and it shows. For the most part people work together well when they share a common goal under a good team lead. Team leads (managers) were exceptional beside the few power-hungry ones that were self-serving. If you have a history in sales it's not too much of a transition, if anything it'll be easier. Office equipment and supplies aren't usually something people browse or window-shop. Office Depot is a destination stop. Customers know what they need, being pleasant and guiding is about as much work as you need to do when it comes to sales.

    Cons

    Okay here's where it gets a bit messy, Office Depot employees aren't restricted to their Zones or departments. Expect to be pulled around the store to fill in where you are needed. If you happen to fall into the Copy and Print Department, godspeed. I was reeled in and ending up becoming a large part of the department. Now, CPD associates are pretty much left to fend for themselves, fill orders, phone support, first person for cashiering, and taking orders. It gets hectic and good luck getting a pay that's worth the work you put in. Sadly I was never able to experience the "Work-Life Balance" that was so eagerly stressed throughout my employment. You're needed when you're needed and if you can't or won't show up when you're unscheduled a negative stigma is pretty much thrust upon you then good luck finding extra hours.


  2. My store leader was awesome, company was cookie cutter

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Kalamazoo, MI
    Former Employee - Senior Sales Consultant in Kalamazoo, MI

    I worked at Office Depot part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Store leader rewarded us for many aspects of our jobs, was very understanding and was truly someone you could talk to. Training and development.

    Cons

    Part time hours for everyone but management, same type of corporation that doesn't pay their hard working employees a liveable wage.

    Advice to Management

    It's understandable having to have a general direction for all stores for cost management, but when you send down new planograms or procedures maybe you should have someone who has actually worked in a store give direction. Pay attention to your associates who are on the front line and have a big impact on your direct customer service levels, instead of allowing store leaders to buy food all the time, give the money directly to the associates so they feel more valuable, like you actually appreciate them for driving sales and services.


  3. Good First Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Cleveland, OH
    Current Employee - Sales Consultant in Cleveland, OH

    I have been working at Office Depot part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Friendly people and management, good environment, you will make some new friends while on the job, everyone looks out for one another

    Cons

    Pay too low, hours cut sometimes, on register until a new person is hired, full-timers never really get cut hours or go through what part-time people go through

    Advice to Management

    Stop cutting hours


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  5. Worked in corporate office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Analyst in Boca Raton, FL
    Former Employee - Supply Chain Analyst in Boca Raton, FL

    I worked at Office Depot

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company with great benefits. They were very flexible with work hours and time off if needed. They cared about their employees and helped them succeed

    Cons

    Can't think of anything negative.

    Advice to Management

    Keep up the good work


  6. Part-Time Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Houston, TX
    Current Employee - Sales Consultant in Houston, TX

    I have been working at Office Depot part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Easy to get used to
    Easy to obtain entry level job

    Cons

    No benefits whatsoever
    A lot of standing around
    Sometimes the store is hard to navigate
    Low base pay
    Really low budget


  7. Benefits are great and pay is reasonable.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Copy & Print Center Supervisor in Texas City, TX
    Current Employee - Copy & Print Center Supervisor in Texas City, TX

    I have been working at Office Depot full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love most of my customers and know them on a first name basis. I love the work I do.

    Cons

    Drama drama drama!!! There are associates that act like they are still in high school and they aren't scared to show it in front of customers.

    Advice to Management

    We need to be careful who we hire. A lot of employees steal.


  8. Helpful (2)

    its work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Denver, CO
    Former Employee - Sales Associate in Denver, CO

    I worked at Office Depot full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Tasking, so time flies if you like busy work.

    Cons

    Tasking, so time can seem to drag at times

    Advice to Management

    If you offer to give an employee tickets to go to a hockey game if they sold over 25 printers that month, give them the tickets.... or else that employee would probably not listen to a single other request of yours again and then seek and find a higher paying job a month later.


  9. Cashier/ Copy & Print Consultant.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy job to do, good for high school students, opportunities to learn office duties, customers are mostly polite.

    Cons

    the manager did not have the new schedule 2 weeks in advanced as he promised. Talked to him about the restricted times but he did not care..
    asked for lots of customers surveys.


  10. Retail Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Consultant/Customer Service Specialist in Williamsburg, VA
    Former Employee - Technical Consultant/Customer Service Specialist in Williamsburg, VA

    I worked at Office Depot (Less than a year)

    Pros

    Good management, good work environment for a retail business

    Cons

    standing on my feet too long


  11. Helpful (1)

    Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    I worked with many good people over the years. Started with OfficeMax, after the merger, the benefits were better and less expensive.

    Cons

    Part of the cost savings measures resulted in the closing of my store, Many changes after the "merger", I told people that I basically had a new job.

    Advice to Management

    While I realize that merging two companies is challenging at best, straight forward communication is one of the best tools to keeping morale up.



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