Office Depot
2.9 of 5 1,175 reviews
www.officedepot.com Boca Raton, FL 5000+ Employees

Office Depot Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

2.9 1,175 reviews

                             

51% Approve of the CEO

Office Depot Chairman & CEO Roland C. Smith

Roland C. Smith

(59 ratings)

40% of employees recommend this company to a friend
1,175 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "good customer service so you don't have to deal with a lot of upset customer"
    in 45 reviews
  • "Flexible Schedule - Basically get to create you own schedule"
    in 42 reviews
Cons:
  • "Upper management in B2B isn't kept up to date on all developments"
    in 57 reviews
  • "Staffing sucks to for wanting to have such an interactive customer service program"
    in 54 reviews
  • Show more review highlights

Reviews

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  • No Opinion of CEO

2 people found this helpful  

A company going through a lot of changes.

Customer Solutions Manager (Current Employee)

I have been working at Office Depot full-time for more than 10 years

ProsGood benefits, as a whole my time has been mostly positive. Flexible schedule. Decent pay.

ConsChanging environment brought on by our merger with Office Max. Hourly constraints for part time associates. A great deal of emphasis put on things that don't help us help our customers. Putting too much into "lists" instead of just "doing it".

Advice to Senior ManagementSpend more time valuing hard workers instead of butt kissers. Some associates are not good with asking for accolades (verbatim reviews) this does not mean that they are not great with customers or good at their jobs. Realize that within the four walls there is a lot more going on than what you are hearing on the radio while sitting in our parking lot. We have real people with real needs to assist, being a cheerleader on the radio is not our main objective, our customers are.

Yes, I would recommend this company to a friend

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very fun

Anonymous Employee (Current Employee)

I have been working at Office Depot full-time for more than a year

Prosit's a great place to work and you have fun everyday. they have great managers and a great support team.

Consnothing i can thinks of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Pick the Hill

Management (Former Employee)
Springfield, MO

I worked at Office Depot full-time for more than 10 years

Prospart time flexibility and above average compensation when goals are met

ConsCut backs and loss of benefits. Affordable Health Act has destroyed loyalty and commitment from field level to Corporate level and back with cuts.

Advice to Senior ManagementReview the ancient labor forecast and make it realistic with current business model expectations. Too much money still spent on "checkers" paid to check on the "checkers" who are checking. If you can actually make what you expect realistically happen get in the field and test it. If not invest in what it will take to meet those expectations. Telling someone they can fly and giving them a plane but restricting to taxi speed will not get it off the ground!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I was there too long.

Sales Manager (Former Employee)

I worked at Office Depot full-time for more than 10 years

ProsI met a lot of great people.

ConsIt's a dying business.

Advice to Senior ManagementTry to stay relevant.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Good place to get started in Account Management

Inside Sales Representative (Former Employee)
Austin, TX

I worked at Office Depot full-time for more than a year

ProsNice offices, and spacious breakrooms. If you are new to Account Management this is a place where you can get extensive training on how to manage your account set.

ConsAccount sets are very large and it can be challenging to keep up with your numbers to reach your sales goals. I would advise that you keep a close eye on your personal accounts that you are held responsible for to make sure that OD is not moving them around at the end of the quarter to make bonuses for the leadership teams.

Advice to Senior ManagementWork closer with your teams and ensure that they have the tools to succeed and not just a metric.

Yes, I would recommend this company to a friend

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Getting worse!!!

Anonymous Employee (Current Employee)

I have been working at Office Depot

ProsGreat building and benefits with an excellent cafeteria. Fun job perks!

ConsWay too many decision makers involved in every project. Oh did I mention too many Directors, even after the merge!

Advice to Senior ManagementPoor restructuring. It'll be a long process going nowhere. I guess as long as the man gets his bonus...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Part Time Sales Consultant

Sales Consultant (Current Employee)

I have been working at Office Depot part-time for less than a year

ProsFriendly Co-workers, clean work enviroment

ConsManagement gets top pay while there is no middle ground as any regular employee gets a peanut salary, expects too much work for pay and there are no benefits

Advice to Senior ManagementPay your employees more so that the workload weighs in with the salary received

Yes, I would recommend this company to a friend

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Its a okay company but its not the best of them all

Logistics Specialist (Current Employee)
Houston, TX

I have been working at Office Depot full-time for more than a year

ProsIts a okay place to work if you are just starting out and its your first job. if your looking for a good career job office depot isn't the place to work for.

ConsYou have to work very hard and love your job because if you care about your job you will be the only one working while the others who don't give a crap can mess around a get away with it. just not the place for committed hard working people who respect and love there jobs.

Advice to Senior Managementknow how to manage a store and how to hire future employees and really look for the hard working associates that actually care about there jobs and reward them with bonuses and annual raises.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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BDM

Anonymous Employee (Former Employee)

I worked at Office Depot

ProsGood local management with good co-workers

ConsNo clear management plan from senior management

Advice to Senior ManagementHopefully things will improved since there has been so much turnover.

No, I would not recommend this company to a friend

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Sales positions have fair pay

Sales (Current Employee)
Houston, TX

I have been working at Office Depot full-time for more than 3 years

ProsYou have autonomy to do your own thing on a daily basis

ConsLimits to what you can do for clients

Advice to Senior ManagementListen to your team before you make decisions, management although experienced doesn't seem to ask questions- they just move forward which can be good or bad

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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