Office Depot
2.9 of 5 1,178 reviews
www.officedepot.com Boca Raton, FL 5000+ Employees

Office Depot Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

2.9 1,178 reviews

                             

50% Approve of the CEO

Office Depot Chairman & CEO Roland C. Smith

Roland C. Smith

(62 ratings)

40% of employees recommend this company to a friend
1,178 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "This was my first job, and i worked in retail as a customer service specialist"
    in 49 reviews
  • "Flexible Schedule - Basically get to create you own schedule"
    in 45 reviews
Cons:
  • "Upper management in B2B isn't kept up to date on all developments"
    in 61 reviews
  • "Staffing sucks to for wanting to have such an interactive customer service program"
    in 55 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

I found Office Depot to be a very friendly and knowledgable enviornment.

Cashier (Former Employee)
Jacksonville, FL

I worked at Office Depot part-time for less than a year

ProsThe staff was extremely helpful and a pleasure to be with.

ConsI would suggest training for keeping abreast in the computer arena.

Advice to Senior ManagementI found management to be extremely easy to work with and very trustworthy.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun while it lasted....

Account Executive (Former Employee)
Milwaukee, WI

I worked at Office Depot full-time for more than a year

ProsOffice Depot Inc. as a whole is a good company. Customer support and management are good. Internal support very helpful. Flexible work schedule and good pay- if you make your sales goals. Great customers!

ConsI worked for OfficeMax Workplace as an Account Executive for 1 year. My position was elimnated ..Company merger with Office Depot and the restructuring eliminated 200 sales positions and 100 DSM positions- not including other upper management and other positions. Very dissapointed the way were laid off- conference call and given 1 day notice! Very sad the way they treat their loyal hardworking employees.

Advice to Senior ManagementBe honest with your employees. Treat them with respect. If they are performing well and doing a great job- let them keep their jobs!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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very fun

Anonymous Employee (Current Employee)

I have been working at Office Depot full-time for more than a year

Prosit's a great place to work and you have fun everyday. they have great managers and a great support team.

Consnothing i can thinks of

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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2 people found this helpful  

A company going through a lot of changes.

Customer Solutions Manager (Current Employee)

I have been working at Office Depot full-time for more than 10 years

ProsGood benefits, as a whole my time has been mostly positive. Flexible schedule. Decent pay.

ConsChanging environment brought on by our merger with Office Max. Hourly constraints for part time associates. A great deal of emphasis put on things that don't help us help our customers. Putting too much into "lists" instead of just "doing it".

Advice to Senior ManagementSpend more time valuing hard workers instead of butt kissers. Some associates are not good with asking for accolades (verbatim reviews) this does not mean that they are not great with customers or good at their jobs. Realize that within the four walls there is a lot more going on than what you are hearing on the radio while sitting in our parking lot. We have real people with real needs to assist, being a cheerleader on the radio is not our main objective, our customers are.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Good place to get started in Account Management

Inside Sales Representative (Former Employee)
Austin, TX

I worked at Office Depot full-time for more than a year

ProsNice offices, and spacious breakrooms. If you are new to Account Management this is a place where you can get extensive training on how to manage your account set.

ConsAccount sets are very large and it can be challenging to keep up with your numbers to reach your sales goals. I would advise that you keep a close eye on your personal accounts that you are held responsible for to make sure that OD is not moving them around at the end of the quarter to make bonuses for the leadership teams.

Advice to Senior ManagementWork closer with your teams and ensure that they have the tools to succeed and not just a metric.

Yes, I would recommend this company to a friend

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Losing my job to "off shore" persons

Customer Service Phone Representative (Current Employee)

I have been working at Office Depot full-time for more than 3 years

ProsGood benefits. The people I work with are like family.

ConsI recently learned my job is being eliminated. I've been there 4-1/2 yrs. I have to still go in for another 7 months and do my best so I won't be fired and lose my severance. It is extremely hard to deal will some customers and be cheerful when we know our jobs are going over seas.

Advice to Senior ManagementThink about the "little people" at the bottom that are the ones that actually bring in the money. Its very hurtful know that the new CEO lives in a multi-million dollar home with a multi-million dollar bonus and we are losing our jobs and they are being "out sourced. A fancy name for sending our jobs to another company. Some of us don't have someone to help us pay our bills when we are done.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Pick the Hill

Management (Former Employee)
Springfield, MO

I worked at Office Depot full-time for more than 10 years

Prospart time flexibility and above average compensation when goals are met

ConsCut backs and loss of benefits. Affordable Health Act has destroyed loyalty and commitment from field level to Corporate level and back with cuts.

Advice to Senior ManagementReview the ancient labor forecast and make it realistic with current business model expectations. Too much money still spent on "checkers" paid to check on the "checkers" who are checking. If you can actually make what you expect realistically happen get in the field and test it. If not invest in what it will take to meet those expectations. Telling someone they can fly and giving them a plane but restricting to taxi speed will not get it off the ground!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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I was there too long.

Sales Manager (Former Employee)

I worked at Office Depot full-time for more than 10 years

ProsI met a lot of great people.

ConsIt's a dying business.

Advice to Senior ManagementTry to stay relevant.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Getting worse!!!

Anonymous Employee (Current Employee)

I have been working at Office Depot

ProsGreat building and benefits with an excellent cafeteria. Fun job perks!

ConsWay too many decision makers involved in every project. Oh did I mention too many Directors, even after the merge!

Advice to Senior ManagementPoor restructuring. It'll be a long process going nowhere. I guess as long as the man gets his bonus...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sales positions have fair pay

Sales (Current Employee)
Houston, TX

I have been working at Office Depot full-time for more than 3 years

ProsYou have autonomy to do your own thing on a daily basis

ConsLimits to what you can do for clients

Advice to Senior ManagementListen to your team before you make decisions, management although experienced doesn't seem to ask questions- they just move forward which can be good or bad

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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