Pros

Pay is OK. DPS (Copy Center) has a lot going on and I really enjoyed developing relationships and delivering solutions to my customers. Decent employee discount. Copy equipment is ok.

Cons

I was put in a store that was incredibly understaffed. Received slightly more training than a new hourly associate because I wore a manager badge. Other managers monopolized my workstations because manager's office was upstairs. I had one employee and wasn't able to hire more. Store had outdated binding equipment that prevented me from providing same-day service on a lot of jobs (sent them to regional shop). Store manager frequently had me closing store and performing non-department duties that took me away from developing my business. Then, I was sent on a month-long remodel at another store because manager decided that he could do my job better than me. I left after the remodel since I was offered a job with my old company.

Advice to Senior Management

Staff your stores better. You pride yourselves on the level of customer service that you provide, but I have never seen it.