Office Depot Reviews

Updated April 22, 2015
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2.9
1,721 Reviews
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Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
292 Ratings

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)

Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Pros and Cons

Employee Reviews

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  1. 23 year legacy employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Manager in Florissant, MO
    Current Employee - Associate Manager in Florissant, MO

    I have been working at Office Depot full-time (More than 10 years)

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Until the recent merger with OfficeMax, always felt Office Depot respected their employees.

    Cons

    Since the merger with OfficeMax, there is not as much work/life balance and they took away holiday pay for full time store employees.

  2. Pricing Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pricing Analyst in Atlanta, GA
    Former Employee - Pricing Analyst in Atlanta, GA

    I worked at Office Depot full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Human, cordial work environment, lots of work to do changing environment always something new.

    Cons

    Poor training, management plays favorites and shows blatant favoritism. Not all treated equal, and its obvious to all.

    Advice to Management

    Gain an understanding of the people who do the work,

  3. Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Instructional Design Contractor in Pompano Beach, FL
    Former Employee - Instructional Design Contractor in Pompano Beach, FL

    I worked at Office Depot (More than 3 years)

    Pros

    Mutual respect among different teams and within the same team.

    Cons

    I cannot think of anything negative to say about my experience at Office Depot.

    Advice to Management

    Don't sell.

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  5. Challenging Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager in Schaumburg, IL
    Former Employee - Finance Manager in Schaumburg, IL

    I worked at Office Depot (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Had the ability to see several sides of the business over the years.

    Cons

    Jobs were lost when Depot bought OMX and moved the HQ to Florida.

  6. Helpful (1)

    Copy & Print Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CPD Specialist in Pearland, TX
    Current Employee - CPD Specialist in Pearland, TX

    I have been working at Office Depot part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy interview, flexible work schedules, many locations to work (including Office Max Stores), employee discount, negotiable pay and commission on protection plans and services sold.

    Cons

    The Office Max merge & possible buy out by Staples is confusing for customers and employees. Registers and store equipment are old and should be replaced but corporate will not approve, some of management is either too intimidating, too nice or too lazy.

    Advice to Management

    Management is too caught up in customer service. I'm told that I can and cannot do or say certain things with customers but anytime an issue arises like a bin label error I am forced to override 20-40 dollars and sometimes more off transactions just too "take care of the customer". They enforce mobile transactions on copy and print employees when we don't have time, and are very strict on handing out computer health check info business cards.

  7. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    At times it is easy because it is slow in the store. Your job is pretty simple, just checking out customers.

    Cons

    It can be incredibly slow and boring, but also incredibly stressful during rush hours and lunch time. Also it can be physically taxing to stand for hours on end staring into a room full of office supplies.

    Advice to Management

    Just focus on great customer service and not overwhelming the customers with help. Many customers get upset at this and also when things are not happening fast enough, so it is a matter of figuring out how to get those customers to either come at different times of day or be able to handle more customers during high volume times.

  8. Customer Experience Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Working with some of the crew. Benefits.

    Cons

    Everything. Management. Poor training. Poor Hours. Not enough employees to cover the floors to run "The LOD program" Talked down to. Favoritism. Non flexible hours when the application clearly says "Flexible" Almost Impossible goals to reach. TOO MANY CONS.

    Advice to Management

    Learn to appreciate your associates. Don't talk down to the your associates if you're even having a crappy day. Be a little bit more respectful. Corporate should actually run a "Good" management program to see if they're capable of handling their roles.

  9. Sales/Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales/Service Manager in Wesley Chapel, FL
    Current Employee - Sales/Service Manager in Wesley Chapel, FL

    I have been working at Office Depot full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good starter job for someone just getting into management. A very "80's" corporate environment.

    Cons

    Not the best environment for someone w/management experience from outside Office Depot to become a part of.

    Advice to Management

    More emphasis on getting your Assistant Managers ready to ascend up the ladder.

  10. Good working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot part-time

    Pros

    Great working environment at my current store.

    Cons

    Hourly pay is not the best.

  11. Department manager.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    having employee discount. getting some retail job experience.

    Cons

    HR management doesn't care about employees issues. Sent some emails to the HR about an issue. I have never gotten back any response.

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