Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated November 19, 2014
Updated November 19, 2014
1,488 Reviews
2.8
1,488 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
197 Ratings

Review Highlights

Pros
  • Good customer service skills training and overall good experience for further retail Jobs (in 65 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 24 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    BSD Outside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Manager
    Current Employee - Major Account Manager

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    Flexibility and freedom to set your own schedule; good support and camaraderie amongst peers.
    Solid operations and logistics. A good place to start a sales career, you will get decent training and experience.

    Cons

    The market in which Office Depot operates in shrinking. Profit margins are squeezed and profitability is maintained by cutting costs. So it is hard to get the margins you need to make your bonus. It seems they have a hard time figuring out how to pay you. The place is huge and you may feel like an ant about to be stepped on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Post Merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Office Depot

    Pros

    It is a very casual environment

    Cons

    Lots of internal struggles with integrating processes

    Advice to ManagementAdvice

    Stop passing the buck and take ownership of the situation

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Office Depot

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Rules rules rules rules rules

    Cons

    Terrible pay/compensation, do too much work and not commensurate with pay

    Advice to ManagementAdvice

    Tight knit family-like environment, just pay better

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time (more than an year)

    Pros

    Great company discount on products

    Cons

    Managment. Rude customers on daily basis

    Advice to ManagementAdvice

    Better training

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I loved working for Office Depot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Waxahachie, TX
    Former Employee - Department Manager in Waxahachie, TX

    I worked at Office Depot full-time (more than 3 years)

    Pros

    Fast advancement, good hours, good pay. I enjoyed the people I worked with. Fun, friendly atmosphere. I had fun at work most days

    Cons

    Always changing policies, hard to keep up with all the changes sometimes. There isn't usually enough staffing and cross training for the CPD

    Advice to ManagementAdvice

    Listen to your employees. They're the ones working on the front lines every day and they just may know another way to do things that will make business run more smoothly.

    Approves of CEO
  7.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Good customer service skills training and overall good experience for further retail Jobs. Good in stock pushes and seasonal training

    Cons

    Payroll is limited year round. Constantly changing focuses and directions lead to an eleven experience from store to Store

    Advice to ManagementAdvice

    Increase payroll

  8.  

    It's an okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Specialist in Topeka, KS
    Current Employee - Logistics Specialist in Topeka, KS

    I have been working at Office Depot part-time (less than an year)

    Pros

    Job is easy and time passes by. The costumers that come in are mostly regulars and know them on first name basis.

    Cons

    Pay is low. Managers pick favorites and shows signs of sexism in a workplace. If you ask for help other co workers will ignore you. Poor communication between management. Very high turnover rate. People blaming and pointing fingers for stuff you didn't do.

    Advice to ManagementAdvice

    Better communication and managers need to get there stuff together and respect their employees instead of looking down to them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Meh.

    • Work/Life Balance
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time (less than an year)

    Pros

    Awesome coworkers, wonderful customers, easy tasks.

    Cons

    Store manager was extremely rude

    Approves of CEO
  10.  

    Contract Sales Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Office Depot full-time (more than an year)

    Pros

    Good people looking to provide great value added solutions

    Cons

    Merger has caused an environment of confusion. Support staff is overworked and not trained properly. Frustration has permeated the work environment. No one knows where to go to get things done. Management is in denial and refuses to believe that it is leaving its employees in a no win situation.

    Advice to ManagementAdvice

    Take responsibility and help you employees be successful.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Changing for the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Office Depot full-time

    Pros

    Good pay. Good talent. Decent experience. Decent work-life balance. Decent benefits. Room for growth. Looks good on your resume.

    Cons

    Typical corporate atmosphere with typical incompressible beauracracy. To be expected. However there has been a shift very recently to the hard right, particularly in their HR policies since new CEO and merger with Omax went through. Employees are watched closely and encouraged to call hot lines if anything is amiss. The best talent in eCommerce have left in the past 6 months and there has been a round of firings with some of the last highest performing talent, leaving a gaping hole filled with mediocrity. This is still a decent company but if you are an innovative, talented, younger professional you might be happier elsewhere (like Austin or West Coast). If it's the only job in town take it for what it's worth, it's comfortable if you keep your head down.

    Advice to ManagementAdvice

    No advice to management. It is what it is. This is not Apple or Nest and never will be.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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