Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated December 17, 2014
Updated December 17, 2014
1,512 Reviews
2.8
1,512 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
209 Ratings

Review Highlights

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great job for high school students or college students who need a flexible schedule.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics Specialist in Totowa, NJ
    Current Employee - Logistics Specialist in Totowa, NJ

    I have been working at Office Depot part-time (more than 3 years)

    Pros

    Easy job and time flies by since there is always something to do. Great way to gain customer service experience.

    Cons

    Some of the challenges there can usually be caused when there is little staff to assist in daily tasks. Tasks begin to accumulate and store becomes messy.

    Advice to ManagementAdvice

    Stop cutting hours when there are many tasks to get accomplished. Always have backup personnel and maintain current staff motivated.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Typical warehouse environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Decent Salary and Bonus potential

    Cons

    Long hours and unrealistic expectations

  3.  

    Typical Retail Management job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Baltimore, MD
    Current Employee - Store Manager in Baltimore, MD

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    Decent salary and bonus structure

    Cons

    Schedule, long hours, unrealistic expectations

    Advice to ManagementAdvice

    Allow management within the building to run their own business

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Plenty of hours... of the most boing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I in Aurora, CO
    Former Employee - Customer Service Specialist I in Aurora, CO

    I worked at Office Depot part-time (more than an year)

    Pros

    Decent amount of hours for a part time worker.
    Commission on protection plans and software work.
    Some autonomy depending on position.
    If you can decent management, and do not mind doing work that requires no use of creativity or problem solving then this is the job for you.

    Cons

    Some of the most boring work.
    You are a stocker that is responsible for customer service.
    Poor Management, the regional and store setup of work and accountability doesn't work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    One of the better retail places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Norman, OK
    Former Employee - Department Manager in Norman, OK

    I worked at Office Depot full-time (less than an year)

    Pros

    Manageable hours for retail. Store closes at 9 on weeknights and Saturdays and 6 on Sundays. You can potentially move fairly quickly into a management position if that's the career path you desire.

    Cons

    Low pay, constant turn over, management competency is shaky at best. Office supply industry is shrinking due to many companies going paper less and buying their supplies online.

  7.  

    Amazing job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Manassas, VA
    Current Employee - Technology Specialist in Manassas, VA

    I have been working at Office Depot full-time (less than an year)

    Pros

    Easy job to work at and depending on your skills you can move up quickly within your region.

    Cons

    The starting pay is low and if you are a tech specialist there you'll be one of the most underpaid specialist.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Been working for here for a month and

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Office Depot part-time (less than an year)

    Pros

    Good environment, great staff, and a customer oriented business.

    Cons

    The pay is a little on the low side

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    it was an ok experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Relaxing environment. People treat you well. You can negotiate a flexible schedule. Overtime opportunities during back to school season.

    Cons

    Not much opportunity for advancement. you need to know and request your benefit or you might miss out.

    Advice to ManagementAdvice

    As this is a part-time minimum wage consider sharing the benefits with your employee. So a pregnant women will not have to miss out on her paid maternity leave because she worked 10 hour less than required. Care about the well=being of your team and they will perform well.

    No opinion of CEO
  10.  

    BSD Outside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Manager
    Current Employee - Major Account Manager

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    Flexibility and freedom to set your own schedule; good support and camaraderie amongst peers.
    Solid operations and logistics. A good place to start a sales career, you will get decent training and experience.

    Cons

    The market in which Office Depot operates in shrinking. Profit margins are squeezed and profitability is maintained by cutting costs. So it is hard to get the margins you need to make your bonus. It seems they have a hard time figuring out how to pay you. The place is huge and you may feel like an ant about to be stepped on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    A Company Without Direction or Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Consultant in Denver, CO
    Current Employee - Lead Sales Consultant in Denver, CO

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    On the plus side, you get a paycheck, and there are some good people to be found in this company, but it's difficult to find anything beyond those two things to say about Office Depot that's positive.

    Cons

    The downside, the pay is lousy at all levels except for Store Manager. The company is simply lost. Constant shuffling and turnover at the District Level, closing of stores is coming hard and fast. The company claims to be a customer service centered business, that's just not the case. They only care about tasking, not sales, not the customer, just whether or not your store looks pretty. As for promotions and a career here...it's all about who you know rather than your skill set or accomplishments. You could be the best in every category and if you boss doesn't like you, you won't ever move up here. It makes for a good ol' boys club, filled with sub par managers, many of whom are extremely unethical and do some questionable things. Hands down this is the worst company I've ever worked for and I am actively looking for something better.

    Advice to ManagementAdvice

    Start caring about your employees and not how much profit you're making. There are few in the field that feel like they matter, that's Office Depot's biggest problem...the dollar matters more than the employee.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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