Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated November 25, 2014
Updated November 25, 2014
1,493 Reviews
2.8
1,493 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
201 Ratings

Review Highlights

Pros
  • Good customer service skills training and overall good experience for further retail Jobs (in 65 reviews)

  • Work/life balance is heavily weighted towards life; working from home readily accepted (in 24 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 67 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Changing for the worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL

    I worked at Office Depot full-time

    Pros

    Good pay. Good talent. Decent experience. Decent work-life balance. Decent benefits. Room for growth. Looks good on your resume.

    Cons

    Typical corporate atmosphere with typical incompressible beauracracy. To be expected. However there has been a shift very recently to the hard right, particularly in their HR policies since new CEO and merger with Omax went through. Employees are watched closely and encouraged to call hot lines if anything is amiss. The best talent in eCommerce have left in the past 6 months and there has been a round of firings with some of the last highest performing talent, leaving a gaping hole filled with mediocrity. This is still a decent company but if you are an innovative, talented, younger professional you might be happier elsewhere (like Austin or West Coast). If it's the only job in town take it for what it's worth, it's comfortable if you keep your head down.

    Advice to ManagementAdvice

    No advice to management. It is what it is. This is not Apple or Nest and never will be.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Company has great potential, but ignores the need to take care of the people who take care of the customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Office Depot full-time (more than 10 years)

    Pros

    Great interaction with local business customers that provides an opportunity to build relationships and make a difference in the community.

    Cons

    Company micro manages virtually every aspect of the operation without consideration for local demographics or individual store needs. Experienced managers hired to run each store are unable to manage their own locations and maximize potential of the area or the team.

    Advice to ManagementAdvice

    No one plan fits every store so utilize the talent available on a local level to make appropriate decisions that develop the business while meeting customer needs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Lost stability

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot part-time

    Pros

    Office depot has some very loyal customers a great copy and print center. Fairly good use of technology and innovative supply chain management.

    Cons

    This company is no longer financially stable. Generic products available just about anywhere.

    Advice to ManagementAdvice

    Get some help... Since the days of Bruce Nelson(the Ceo who wanted to really modernize the company) things have not been the same

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Post Merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Office Depot

    Pros

    It is a very casual environment

    Cons

    Lots of internal struggles with integrating processes

    Advice to ManagementAdvice

    Stop passing the buck and take ownership of the situation

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Office Depot part-time (more than an year)

    Pros

    Great company discount on products

    Cons

    Managment. Rude customers on daily basis

    Advice to ManagementAdvice

    Better training

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Don't expect raises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Hamilton, OH
    Current Employee - Sales Consultant in Hamilton, OH

    I have been working at Office Depot part-time (less than an year)

    Pros

    Nice people, good management and the day goes by pretty quickly.

    Cons

    I work in the tech department and I think it's a rip off to pay someone $8/Hr to be extremely knowledgeable about computers and how to fix them. We always have a help wanted sign out for more techs. They seem to be always turned down by the pay. Sure you get commission, but it's 5% on certain things. Which is a ripoff if you ask me. If you want raises, look somewhere else, one of my friends that used to work there started at $8. And three years later was at $8.13. I rest my case.

    Advice to ManagementAdvice

    Treat your employees how you would want to be treated. I know you don't want to work on thanksgiving, and we don't either! You can get a job at a place that fixes computers full time and make $16/Hr. No wonder the help wanted sign is out so long.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Good customer service skills training and overall good experience for further retail Jobs. Good in stock pushes and seasonal training

    Cons

    Payroll is limited year round. Constantly changing focuses and directions lead to an eleven experience from store to Store

    Advice to ManagementAdvice

    Increase payroll

  9. 1 person found this helpful  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Lead in Boca Raton, FL
    Current Employee - Technical Lead in Boca Raton, FL

    I have been working at Office Depot as a contractor (less than an year)

    Pros

    All-in-all, my team, which is the mobile team is by far the most exciting team I have ever worked with.

    Cons

    Jobs have their own down sides. Some times I get very busy and over burden myself.

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Dallas, TX
    Former Employee - Assistant Store Manager in Dallas, TX

    I worked at Office Depot full-time (more than 8 years)

    Pros

    Great place to work with great opportunity for advancement. Great company to learn all aspects of retail and customer service.

    Cons

    Compensation is not as good as other retail chains with long hours. Minimum wage employees are hard to get great results the company wants/

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good Enviroment, Friendly Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech Associate in Greensboro, NC
    Former Employee - Tech Associate in Greensboro, NC

    I worked at Office Depot full-time (less than an year)

    Pros

    Great Customers, Commision and Base Pay, Good Hours

    Cons

    Can get hectic, you have to know how to do everything in the store at any given moment

    Advice to ManagementAdvice

    Communicate

    Recommends
    Neutral Outlook
    Approves of CEO

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