Office Depot

  www.officedepot.com
  www.officedepot.com

Office Depot Reviews

Updated December 22, 2014
Updated December 22, 2014
1,519 Reviews
2.8
1,519 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
214 Ratings

Review Highlights

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Plenty of hours... of the most boing work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist I in Aurora, CO
    Former Employee - Customer Service Specialist I in Aurora, CO

    I worked at Office Depot part-time (more than an year)

    Pros

    Decent amount of hours for a part time worker.
    Commission on protection plans and software work.
    Some autonomy depending on position.
    If you can decent management, and do not mind doing work that requires no use of creativity or problem solving then this is the job for you.

    Cons

    Some of the most boring work.
    You are a stocker that is responsible for customer service.
    Poor Management, the regional and store setup of work and accountability doesn't work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    One of the better retail places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Norman, OK
    Former Employee - Department Manager in Norman, OK

    I worked at Office Depot full-time (less than an year)

    Pros

    Manageable hours for retail. Store closes at 9 on weeknights and Saturdays and 6 on Sundays. You can potentially move fairly quickly into a management position if that's the career path you desire.

    Cons

    Low pay, constant turn over, management competency is shaky at best. Office supply industry is shrinking due to many companies going paper less and buying their supplies online.

  3.  

    Amazing job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Manassas, VA
    Current Employee - Technology Specialist in Manassas, VA

    I have been working at Office Depot full-time (less than an year)

    Pros

    Easy job to work at and depending on your skills you can move up quickly within your region.

    Cons

    The starting pay is low and if you are a tech specialist there you'll be one of the most underpaid specialist.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    A Company Without Direction or Vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Sales Consultant in Denver, CO
    Current Employee - Lead Sales Consultant in Denver, CO

    I have been working at Office Depot full-time (more than 3 years)

    Pros

    On the plus side, you get a paycheck, and there are some good people to be found in this company, but it's difficult to find anything beyond those two things to say about Office Depot that's positive.

    Cons

    The downside, the pay is lousy at all levels except for Store Manager. The company is simply lost. Constant shuffling and turnover at the District Level, closing of stores is coming hard and fast. The company claims to be a customer service centered business, that's just not the case. They only care about tasking, not sales, not the customer, just whether or not your store looks pretty. As for promotions and a career here...it's all about who you know rather than your skill set or accomplishments. You could be the best in every category and if you boss doesn't like you, you won't ever move up here. It makes for a good ol' boys club, filled with sub par managers, many of whom are extremely unethical and do some questionable things. Hands down this is the worst company I've ever worked for and I am actively looking for something better.

    Advice to ManagementAdvice

    Start caring about your employees and not how much profit you're making. There are few in the field that feel like they matter, that's Office Depot's biggest problem...the dollar matters more than the employee.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Organization lacks visions. Company that will soon become obsolete.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Boca Raton, FL
    Former Employee - Senior Manager in Boca Raton, FL

    I worked at Office Depot full-time (more than 5 years)

    Pros

    Benefits are decent.

    Cons

    Office Depot is bleeding money and they can only sustain for a couple more years if they don't drastically change their business proposition. The leadership is terrible and until they remove the old regime and replace them with innovative, experienced leaders, the company will continue to sink down and down. Stock hasn't been good in 6+ years.....that says it all.

    Advice to ManagementAdvice

    Get out of the way!!! Micro-management runs ramped at Office Depot and usually, the mid-level manager are the ones with the new, innovative ideas, but they get stifled by senior management. Senior management is incompetent and has NO vision. Terrible leadership style. Terrible!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    BSD Outside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Account Manager
    Current Employee - Major Account Manager

    I have been working at Office Depot full-time (more than 8 years)

    Pros

    Flexibility and freedom to set your own schedule; good support and camaraderie amongst peers.
    Solid operations and logistics. A good place to start a sales career, you will get decent training and experience.

    Cons

    The market in which Office Depot operates in shrinking. Profit margins are squeezed and profitability is maintained by cutting costs. So it is hard to get the margins you need to make your bonus. It seems they have a hard time figuring out how to pay you. The place is huge and you may feel like an ant about to be stepped on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Cut Throat Management

    Current Employee - Store Manager in Saint Louis, MO
    Current Employee - Store Manager in Saint Louis, MO

    I have been working at Office Depot

    Pros

    Work/Life Balance for store managers

    Cons

    high pressure sales. You don't hit numbers, you get terminated. Motivation by fear.

    Advice to ManagementAdvice

    Invest in One Way Training and Development

  9.  

    Company with no integrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Nashville, TN
    Former Employee - Store Manager in Nashville, TN

    I worked at Office Depot full-time (more than 3 years)

    Pros

    They have a good plan.

    Cons

    Company instructed me to get involved with the business community by joining the local Rotary group. Paid my dues for over 2 1/2 years. Then with combining of Officemax started to trim managers, I was let go the week after being told the store was the only one staying current on planograms, customer service, and hiring. Company refused to pay dues. District manager was replaced by new combined manager and told there was never any agreement to do this. Records of company paying dues was not examined.

    Advice to ManagementAdvice

    Never sacrifice your integrity for a few extra dollars. Always do the right thing and it pays in the long term. Short term, decisions yield short term success.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Post Merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Office Depot

    Pros

    It is a very casual environment

    Cons

    Lots of internal struggles with integrating processes

    Advice to ManagementAdvice

    Stop passing the buck and take ownership of the situation

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Office Depot

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Rules rules rules rules rules

    Cons

    Terrible pay/compensation, do too much work and not commensurate with pay

    Advice to ManagementAdvice

    Tight knit family-like environment, just pay better

Work at Office Depot? Share Your Experiences

Office Depot

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.