Office Depot

www.officedepot.com

Office Depot Reviews

Updated January 30, 2015
Updated January 30, 2015
1,585 Reviews
2.8
1,585 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
241 Ratings

Review Highlights

Pros
  • Company is well focus to create customer service as their number goal (in 67 reviews)

  • Flexible Schedule - Basically get to create you own schedule (in 55 reviews)


Cons
  • Upper Management is not concerned with anyone developing their career (in 71 reviews)

  • Minimum wage employees are hard to get great results like the company wants (in 66 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Customer Service / Research Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    They care for employees and their families.

    Cons

    Companys they contract to assist with employee health issues not so good

  2.  

    Very good environment, but very unfair for those who work hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technology Specialist in Lexington, KY
    Current Employee - Technology Specialist in Lexington, KY

    I have been working at Office Depot part-time (more than a year)

    Pros

    The atmosphere at Office Depot is really great from what I've experienced in 2 years there. It generally isn't very busy, which leaves time for talking among coworkers and befriending them rather than the more uptight situation with coworkers that other jobs have.

    Cons

    Because the atmosphere is laid back, often people will slack and be unproductive during their shifts. This means that those who actually do their job well are relied on for more things than they already should, and work loads become massive. Not to mention that low staffing means everyone already has a lot on their plate for a minimum wage paying job.

    Advice to ManagementAdvice

    Care more about your employees and pay them what they deserve. Hold people accountable.

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    The Management is LACKING

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Equipment Operator in Signal Hill, CA
    Former Employee - Equipment Operator in Signal Hill, CA

    I worked at Office Depot

    Pros

    Great co workers, decent benefits

    Cons

    Management is VERY LACKING.. After the merger they seem to be scrambling to not get laid off

    Advice to ManagementAdvice

    Promote from the outside

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good for part timers

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot (more than 10 years)

    Pros

    depending on location most shifts available to work

    Cons

    because they want to pay under the average for most positions, I have seen managers hired for less starting then some long term employees but they have to work 10 to 12 more hours per week

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Lots of mandatory overtime with everchanging policies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Equipment Operator in Newville, PA
    Current Employee - Equipment Operator in Newville, PA

    I have been working at Office Depot

    Pros

    Plenty of hours. Usually starts at $13.15 for equipment.

    Cons

    Mandatory overtime. If you can't stay 12 hours then you will penalized. Even if you stay 11 hours and leave before the mandated 12 you will be penalized.

    Advice to ManagementAdvice

    Stop changing policies every week.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good experience. Great way to learn how to improve in customer service & satisfaction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Experience Manager in San Jose, CA
    Former Employee - Customer Experience Manager in San Jose, CA

    I worked at Office Depot full-time (more than a year)

    Pros

    Developed a culture around customer service. Skill builders were great in thinking proactively and engaging with customers. Great benefits compared to other businesses.

    Cons

    Too many training videos throughout course of employment.

    Advice to ManagementAdvice

    Expand on "cons": videos weren't as engaging and took a lot of time off the floor for everyone. Plus the amount of time provided per work, didn't seem to satisfy enough time to be on the floor and engaging with customers + making that sale! I would suggest to change this so managers can engage with employees for training and assessment. Having a rotation of employees/managers makes more coverage for the floor and higher interaction with employees assuring higher rate of success from training.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Work in retail store. It is a young environment, and most of the employees are student part timers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Flexible hours with school schedule

    Cons

    It has been a good experience so far

    Advice to ManagementAdvice

    Training can be improved

    Neutral Outlook
    No opinion of CEO
  9.  

    Great hands on creavity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Office Depot

    Pros

    Great team working experience to drive sales

    Cons

    Non team building with other associates in copy and print services

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fast paced and always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Distribution Supervisor in Pittsburgh, PA
    Current Employee - Distribution Supervisor in Pittsburgh, PA

    I have been working at Office Depot full-time (more than 5 years)

    Pros

    Competitive pay, good people to work with

    Cons

    Constantly changing, hard to get comfortable

    Advice to ManagementAdvice

    So many constant changes are unneeded

    Doesn't Recommend
    Positive Outlook
  11.  

    Stayed too long...hope they turn it around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Office Depot

    Pros

    Great co-workers, interesting work at times, fast-paced

    Cons

    No opportunity for advancement despite getting stellar performance reviews and taking on more and more responsibility year after year. Finally gave up and moved on. Hope they can turn it around.

    Advice to ManagementAdvice

    Hold senior leaders accountable for results

    Doesn't Recommend
    Neutral Outlook

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