OfficeMax Reviews

Updated March 6, 2015
16 reviews filtered by
  • Atlanta, GA Area
  • Any Job Title
3.3
16 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Roland Smith
5 Ratings

16 Employee Reviews

Sort: Popular Rating Date
  1. Office Max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor in Atlanta, GA
    Current Employee - Operations Supervisor in Atlanta, GA

    I have been working at OfficeMax full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    flex hours
    can be a relaxing place to work
    you do get spiffs

    Cons

    upper managaement has not idea what they are doing
    no true focus
    not enough merchandise to compete with Best Buy

    Advice to Management

    Look at the stores before making a broad decision

  2. Worked in retailer For over 25 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Norcross, GA
    Former Employee - Sales Associate in Norcross, GA

    I worked at OfficeMax full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Vacation/sick time can be joined

    Cons

    Could care less about customer service

    Advice to Management

    At the store I worked at in Georgia there was no customer service training.
    If a customer asked were is a notebook they were told row six on the left.
    Never walking them there! Even managers did this!
    Customers might as well go to Walmart !
    This would drive me nuts.
    Giving the customer. The total answer was never part of training or practice !
    How can you have add on sales with out this.

  3. Helpful (3)

    I'd rather be a slave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Austell, GA
    Former Employee - Sales Consultant in Austell, GA

    I worked at OfficeMax part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is a 20 word minimum? Let's see... None, none, none. Nope, still can't think of anything good.

    Cons

    Terrible hours, mediocre pay, horrible management on store and corporate levels, constantly driving numbers in your face, impatient customers, and an uncanny ability to teach their sales associates and consultants to annoy everyone that walks through the door.

    Advice to Management

    Incentives go a long way for part-timers, and full-timers if you want to keep someone working for the company. Start with something better than a 10 cent raise every year.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. As a Cog, You Are Important to Us

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copy Center in Atlanta, GA
    Current Employee - Copy Center in Atlanta, GA

    I have been working at OfficeMax part-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The management is eminently flexible when it comes to scheduling and working around your life. If you're in school, they will bend over backwards to accommodate your classes.

    Middle management and the company structure is also supremely ethical and safety-obsessed. Playing politics is at a minimum; if your job is in danger, it's because you're not doing the job right. It has nothing to do with who likes you or whether you said something to a manager at the wrong moment. The environment is fairly laid back as long as stuff gets done.

    Management has, of late, been making lots of improvements to the company's infrastructure. They're doing lots of tinkering in every department, which has resulted in fixes to a lot of old problems. Whether this continues as OfficeDepot begins to merge is anybody's guess.

    Cons

    The pay and benefits are the absolute minimum they can get away with. I know some fast food joints whose pay is better. There is almost no upward mobility unless you're good at selling computer replacement plans.

    The company professes to value innovation. This is false, at least at the lower levels. Not all rules are enforced all the time, but most are enforced to the letter, and any suggestions for innovations or flexibility are met with indifference at best. The management is not completely tone-deaf, and there has been some change from the top down, although many of the changes that profess to improve employee life aren't that meaningful.

    You are expected to play your part without unapproved deviation for minimal pay, but at least they provide donuts and orange juice at the store meetings.

  6. Retail side was difficult and corporate had its own hiccups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Various in Atlanta, GA
    Former Employee - Various in Atlanta, GA

    I worked at OfficeMax full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great health benefits and some locations have great managment

    Cons

    hours, disrespect from leadership and customers (retail).

    Advice to Management

    Don't belittle your employees infront of other coworkers

  7. "OK place to work"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Atlanta, GA
    Current Employee - Business Development Manager in Atlanta, GA

    I have been working at OfficeMax full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good starting pay
    Excellent Training
    Good Benefits
    Flexible work/life balance
    Experienced Management

    Cons

    Poor commission structure
    Old and Antiquated technology
    Lack of leadership
    Too much red tape and "big" company bureaucracy
    Limited advancement opportunities

    Advice to Management

    Hire more outside management to keep leadership idea's fresh
    Invest in technology and innovation
    Pay higher commissions to top sales talent
    hire top sales talent and retain them with higher compensation
    Provide more flexibility and support

  8. Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate in Woodstock, GA
    Former Employee - Store Associate in Woodstock, GA

    I worked at OfficeMax part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible scheduling and discount on products.

    Cons

    Sometimes forget you have a personal life.

    Advice to Management

    N/A

  9. Helpful (1)

    Good for a long time and now not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Roswell, GA
    Current Employee - Assistant Store Manager in Roswell, GA

    I have been working at OfficeMax full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Work/life balance, the people I work with

    Cons

    Pay, Corporate not being realistic, merger, High Turnover due to horrible pay.

    Advice to Management

    Pay your bottom tier associates better. I'm a manager and can't constantly replace employees with unskilled employees because we refuse to pay the people that work for us.

  10. The in crowd.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sale Specialist (Key Holder) in Atlanta, GA
    Current Employee - Sale Specialist (Key Holder) in Atlanta, GA

    I have been working at OfficeMax full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Few requirements for hire. Opportunity to learn management skills in a retail environment with business minded customers.

    Cons

    Unrealistic expectations. Metrics that are counter intuitive, and inconsistent with industry trends.

    Advice to Management

    Staff are human beings, not cattle.

  11. Pushing it to the Max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Atlanta, GA
    Current Employee - Department Supervisor in Atlanta, GA

    I have been working at OfficeMax

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The culture is "customer first" and the reputation of the company seems to be very positive in terms of service outside of the company. Vacation is above average (2 weeks to start, up to 4 after 5 years) and days off aren't usually hard to come by. Details (and closures) from big merger with OfficeDepot in 2013 are still being worked out.

    Cons

    The pay isn't the greatest and raises are somewhat measly. Also, the career paths are minimal. Ordering system needs to be seriously revamped (not upgraded, just re released so that it makes sense.

    Advice to Management

    Put some snax in the breakroom. Upgrade ancient register systems. If you add something new, TAKE AWAY the old system or device.

Work at OfficeMax? Share Your Experiences

OfficeMax

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.