OfficeMax Reviews

Updated August 31, 2015
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3.3
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Roland Smith
7 Ratings

Pros
  • They activity promote a work life balance (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)

Cons
  • merger with Office Depot moved company HQ (in 47 reviews)

  • Upper management is slow to react to solve problems (in 40 reviews)

More Pros and Cons

23 Employee Reviews

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  1. Low Pay, Few Hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Griffin, GA
    Current Employee - Sales Associate/Cashier in Griffin, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at OfficeMax part-time (Less than a year)

    Pros

    A lot of the people who work there are great, and having the first look at sales items can come in handy, especially if you have another job or your own business.

    Cons

    They will pay you the lowest amount they can get away with paying you, and then they will try to squeeze as much work out of you as possible in as few hours as possible. Full-time employment is typically reserved for managers, so don't expect full shifts or benefits. If you work less than 6 hours on a shift, they aren't required to give you a break, so you'll have to depend on the kindness of your manager on shift if you want a meal. Don't even think about working the Impress Center (print services) if you value your health. They work long shifts with no breaks and handle the largest amount of customers at one time.

    Advice to Management

    Learn to treat your employees like people instead of numbers. If you want people to actually care about your profits, rewards programs, and merchandise, you have to actually give them enough money to support themselves. People are willing to work hard for their money if you pay them enough money to make their work worthwhile. In my time at OfficeMax, I've spent time talking to 15 other employees, and only ONE of them is satisfied with his job. I'm certainly not satisfied, so if you only have 1 out of 16 employees happy, you're doing something terribly wrong.


  2. Helpful (1)

    Lead consultant customer services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at OfficeMax full-time (More than a year)

    Pros

    You meet different peoples to work with and meet customers.

    Cons

    Not very organization, needs more meeting so everybody is on the same pages and the managers need to listen to there other managers and associates to fix any issues.

    Advice to Management

    Been open mind and listen because the answer is right there to fix the issues.


  3. Customer Experience Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager/Sales Specialist in Canton, GA
    Former Employee - Sales Manager/Sales Specialist in Canton, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at OfficeMax full-time (More than 3 years)

    Pros

    Learn very good techniques to sell to a customer and not sell for what the company wants, but for what the customer needs.

    Cons

    Upper management in some stores can be hit or miss. You either have a great store leader and motivate the team and then you have leaders that are dictators and don't really want to help you improve and expect everything.

    Advice to Management

    Treat everyone with respect and give all employees a chance to grow and improve! It might take awhile but eventually the associate will step up and surprise you!


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  5. Senior Sales Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marietta, GA
    Current Employee - Anonymous Employee in Marietta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at OfficeMax full-time (Less than a year)

    Pros

    Easy to learn systems and procedures. Upwards mobility from within the company. Open-door policy. Minimal office politics compared to many other top companies at the retail level.

    Cons

    Scheduling time-off two weeks in advance might not be easy for people who do not live by their calendar. Managements inability to duplicate respectable "Time-Management" skills within their subordinates can make for a very long day/week.

    Advice to Management

    Time-Management is the most essential skill to obtain/duplicate in a retail environment. Acquiring and then teaching this skill to your subordinates, or hiring individuals who already have it, ultimately becomes the game changer for stores.


  6. Helpful (2)

    Print and Document Center

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Print and Design Associate in Marietta, GA
    Former Employee - Print and Design Associate in Marietta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at OfficeMax full-time (More than 3 years)

    Pros

    Outstanding benefits and flexibility. Management was great, although this will vary from store to store. There was never a shortage of work to be done.

    Cons

    Wage was not great, and wage caps are set fairly low. Pay raises are not merit based and are applied at the discretion of the supervisor. Since wage caps are low you can't expect a raise of more than 0.25 to 0.50 per hour. The only way to receive a more substantial raise is to be hired as a manager, although it was my understanding that managers don't necessarily make more than underlings. Don't expect a comfortable living.

    Advice to Management

    Changes trickle down from the top, and I don't know how much influence store managers have in that regard. Brick and mortar stores seem to be in their death throes so I don't see many more positive changes coming. Ideally corporate should provide more advancement options for store employees as a safety net..


  7. Impress Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax part-time (Less than a year)

    Pros

    Flexible hours that fit into my college schedule, fun employees

    Cons

    Can be overwhelmed with customers and area was undermanned a lot of times


  8. Not OfficeMax anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at OfficeMax full-time (More than 10 years)

    Pros

    It is more of a weekday business vs. weekend. relatively consistent business throughout the year spikes only for Back to school.

    Cons

    Was a great company to work for when it was OfficeMax. Office Depot merger was not good for the employees. Company doesn't respect its employees like OfficeMax does.


  9. Retail side was difficult and corporate had its own hiccups.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Atlanta, GA
    Former Employee - Various in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax full-time (More than 3 years)

    Pros

    Great health benefits and some locations have great managment

    Cons

    hours, disrespect from leadership and customers (retail).

    Advice to Management

    Don't belittle your employees infront of other coworkers


  10. "OK place to work"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Atlanta, GA
    Current Employee - Business Development Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OfficeMax full-time (More than a year)

    Pros

    Good starting pay Excellent Training Good Benefits Flexible work/life balance Experienced Management

    Cons

    Poor commission structure Old and Antiquated technology Lack of leadership Too much red tape and "big" company bureaucracy Limited advancement opportunities

    Advice to Management

    Hire more outside management to keep leadership idea's fresh Invest in technology and innovation Pay higher commissions to top sales talent hire top sales talent and retain them with higher compensation Provide more flexibility and support


  11. Great First Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate in Woodstock, GA
    Former Employee - Store Associate in Woodstock, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at OfficeMax part-time (More than a year)

    Pros

    Flexible scheduling and discount on products.

    Cons

    Sometimes forget you have a personal life.

    Advice to Management

    N/A



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