OfficeMax
2.7 of 5 936 reviews
www.officemax.com Naperville, IL 5000+ Employees

OfficeMax Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

2.7 936 reviews

                             

49% Approve of the CEO

(no image)

Roland Smith

(85 ratings)

36% of employees recommend this company to a friend
936 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The work-life balance changed with the season"
    in 24 reviews
  • "I worked at OfficeMax to get through college so the flexible schedule of retail worked for me"
    in 32 reviews
Cons:
  • "During that period the number of upper management roles continued to grow"
    in 32 reviews
  • "Naperville HQ closing as position relocate to new Office Depot Office Max HR in Boca Raton"
    in 31 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Everyone is very friendly, very laid back, never super busy, except for back to school, then its hell.

    Sales Associate - Office Max (Current Employee)
    Anchorage, AK

    ProsThe staff and managers are on the same level, the managers work just as hard as the sales associates.

    Consthere was no really bad things about working here and i just need to fill the 20 word requirement.

    Advice to Senior ManagementProvide more advertisement of the protection and replacement plans. Make them more well known.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Good

    Sales Consultant (Current Employee)
    Willmar, MN

    ProsIt's not hard work. most of the time fun

    ConsKnowledge of all the products

    Advice to Senior ManagementListen to the people under them for advice

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Good Job and Co-Workers, Bad Corporate Management

    Store Associate (Current Employee)
    Cambridge, MN

    ProsI have grown and gained experience in a variety of areas from working at this company. The company encourages employees to learn about all aspects of the store.

    ConsAll instructions given from corporate seem backwards. The raises given yearly are very small as well. Everything that should be a small task turns out to be a long and drawn out task due to the way that corporate wants things to be done.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Their expectations are the worst

    Impress Associate (Former Employee)
    Las Vegas, NV

    ProsIf you like putting projects together, working with Photoshop, and taking on challenging printing jobs, then it's fun working at ImPress. Every project is different and making customers happy is awesome!

    ConsManagement expects you to bundle services with every purchase and offer their loyalty program with every single customer. It's almost impossible to try to get a customer to get a loyalty card when they're making one 10 cent copy or sending a fax. Basically if a customer is making a purchase under $20, you will not get them to sign. Regardless, there are no valid excuses you can make.

    Advice to Senior ManagementStore cashiers have an easier time selling the loyalty card because people spend a lot on anything that's not paper. When it comes to impress, it's almost impossible. Please fix the impress loyalty ratios.

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review

     

    A lot of standing around

    Anonymous Employee (Former Employee)

    ProsVery relaxed environment because most of the time there was nothing substantial to do so.

    ConsNo real opportunities to grow skillset, No responsibilities that were remotely challenging or demanding

    Advice to Senior ManagementTrust that sales associates can do more than just stand around and point in the right direction for customers. The employee hierarchy was really annoying to work with.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Great company

    Supply Planner (Current Employee)
    Naperville, IL

    ProsGreat, supportive and flexible working environment.

    ConsMerge with Office Depot, headquarters consolidating in Florida.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    cashier

    Anonymous Employee (Current Employee)

    Prosfun and exciting to take money and put in a machine

    Consnot as fun as you would think to take money and put into a mACHINE

    Advice to Senior ManagementGET SMARTER

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Wonderful

    Sales Specialist (Key Holder) (Current Employee)
    Lewisville, TX

    ProsFlexible schedule, personal management, friendly staff

    ConsHoliday work-- but that's retail for you!

    Advice to Senior ManagementI would say, the frequency of changing planograms and the direction of the company would be better if it were more consistent. Other than that, GO OMX!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

     

    Dread

    Anonymous Employee (Current Employee)

    Proshmmm let me see..... not sure at the moment.

    ConsHuge pay cuts for everyone not at the head of the food chain.

    No, I would not recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    You are simply a slave.

    Store Associate (Current Employee)
    Raleigh, NC

    Prosreally depends on the manager you work with.

    ConsBasically Office Depot with OfficeMax logo.
    Store Key Holders get paid only slightly higher than associates
    Make you push phoney service and warranty plans.
    Make you push technology services that can be done at home for free.

    Advice to Senior ManagementPay your associate better, or atleast give them a better incentive to sell your crappy max assurance plans. .30 a plan is crap.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for OfficeMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at OfficeMax reviews and ratings — including employee satisfaction and approval rating for OfficeMax CEO Roland Smith. All 936 reviews posted anonymously by OfficeMax employees.