OfficeMax Grand & Toy Reviews

Updated September 1, 2015
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2.6
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Garry Wood
6 Ratings

32 Employee Reviews

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  1. Tech specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Specialist in Edmonton, AB (Canada)
    Former Employee - Technology Specialist in Edmonton, AB (Canada)
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at OfficeMax Grand & Toy (Less than a year)

    Pros

    Good benefits, laid back job.

    Cons

    Old school, disconnected management, irrelevant training


  2. Good company with great associates

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere Lots of learning Competitive wage

    Cons

    Job insecurity due to lots of merger.


  3. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Winnipeg, MB (Canada)
    Former Employee - Anonymous Employee in Winnipeg, MB (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax Grand & Toy (More than 10 years)

    Pros

    Nice people to work with

    Cons

    salary was constantly adjusted.. you build your business by bringing in new accounts, and look forward to the extra income, but mgmt would make changes, therefore making less and less over year

    Advice to Management

    a lot of ideas came from the field/front line staff .. they are the ones face to face with the customers.. please take the time to listen as they have a lot of valuable information directly from your customers on how to be #1 in your industry..


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  5. Digital Professionals Stay Away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital
    Former Employee - Digital
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There were really no pros. Only place I ever worked (at the corporate office) that we were discouraged from learning new trends in the industry

    Cons

    Horrible work life balance, horrible atmosphere, discouraged from learning more about the digital industry trends, hours not flexible at all, horrible managers who are very condescending, managers have lack of knowledge about the digital space they are managing, stuffy dresscode, old school ways of thinking and running an office

    Advice to Management

    Encourage learning and research, loosen up hours, bring in management that actually understand the digital space.


  6. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    High turn over of employees, including management.

    Cons

    Great benefits, great people to work with.

    Advice to Management

    Work closely with the individuals who can potentially move up in the company.


  7. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)
    Current Employee - Customer Service Representative in Edmonton, AB (Canada)
    Doesn't Recommend
    Neutral Outlook

    I have been working at OfficeMax Grand & Toy full-time (Less than a year)

    Pros

    Lots of great people. Latest available shift is 9:30 to 5:30, They don't ask you to work evenings and weekends and no working holidays.

    Cons

    repetitive, Many phone calls, strict "customer Is always right" kind of feel, Not much movement. not much chance to get over time. Strict employee rating system.

    Advice to Management

    At this time there really isn't a whole lot of advice that I would be able to give for the management, at which would make much of a difference.


  8. average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    good company but under resturection

    Cons

    need to better organize the segment for accounts territories


  9. Retail Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at OfficeMax Grand & Toy full-time (More than 10 years)

    Pros

    offered a Competitive salary offered monthly bonuses great work life balance good discounts

    Cons

    retail chain suffered the past few years and eventually closed poor marketing, poor promotions, not competitive enough in the retail market


  10. I liked that company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Recommends

    I worked at OfficeMax Grand & Toy full-time (Less than a year)

    Pros

    The software that we used was complicated. Sometimes customers complained about the duration of sales and refund.

    Cons

    High quality and good customer service. This is what I saw when I was working there. It was the only retailer that provided services for customer in downtown.


  11. company was a decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Winnipeg, MB (Canada)
    Former Employee - Sales Manager in Winnipeg, MB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at OfficeMax Grand & Toy full-time (More than 10 years)

    Pros

    worked with a bunch of knowledgable people

    Cons

    big ship, slow to move



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