OfficeMax Grand & Toy

  www.grandandtoy.com
  www.grandandtoy.com

OfficeMax Grand & Toy Reviews

Updated November 30, 2014
Updated November 30, 2014
24 Reviews
2.6
24 Reviews
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Garry Wood
5 Ratings

Employee Reviews

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  1.  

    I liked that company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Calgary, AB (Canada)
    Former Employee - Sales Associate in Calgary, AB (Canada)

    I worked at OfficeMax Grand & Toy full-time (less than an year)

    Pros

    The software that we used was complicated. Sometimes customers complained about the duration of sales and refund.

    Cons

    High quality and good customer service. This is what I saw when I was working there. It was the only retailer that provided services for customer in downtown.

    Recommends
  2.  

    company was a decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Winnipeg, MB (Canada)
    Former Employee - Sales Manager in Winnipeg, MB (Canada)

    I worked at OfficeMax Grand & Toy full-time (more than 10 years)

    Pros

    worked with a bunch of knowledgable people

    Cons

    big ship, slow to move

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great people who care about the customers although poor senior management continues to drag the company down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Business Account Representative in Vancouver, BC (Canada)
    Current Employee - Sales Business Account Representative in Vancouver, BC (Canada)

    I have been working at OfficeMax Grand & Toy full-time (more than 5 years)

    Pros

    Great people to work with, good benefits and reasonable comp plan.

    Cons

    Extremely poor, almost incompetent, senior management with absolutely no long term vision. Every decision is made based on increasing the bottom line in the next 30-90 days. No raises for years and years. Support has been completely removed with quality people laid off to be replaced by lower salary people. Few to no advancement opportunities. Do not listen to their employees or their customers.

    Advice to ManagementAdvice

    Develop a long term plan and stick with it. Have a vision that extends past the next 3 months.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great people but no direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Toronto, ON (Canada)
    Former Employee - Key Holder in Toronto, ON (Canada)

    I worked at OfficeMax Grand & Toy part-time (more than 3 years)

    Pros

    People are very friendly; it feels like a family

    Cons

    Low pay, with poor incentives to gain "leads" no benefits to the majority of the front line and those with benefits must pay out of pocket for said benefits... Oh and I forgot to mention the massive lay-offs with little notice and small packages for some and none for others. Under-trained but talented staff.

    Advice to ManagementAdvice

    Consider communicating across the board between different sectors. List en to the store associates. Focus, don't change your direction every few months. Don't close all your stores in one go! That is massive job loss and massive money bleeding out of the company to afford the contract terminations. Plus many do believe that the company has sunk. That is not true... right?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside-Accounts Manager in Winnipeg, MB (Canada)
    Former Employee - Inside-Accounts Manager in Winnipeg, MB (Canada)

    I worked at OfficeMax Grand & Toy full-time (more than an year)

    Pros

    Nice culture and HR is good

    Cons

    New Management has to learn a lot

    Advice to ManagementAdvice

    Learn marketing and current salary trend

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Horrible Company with no care for anyone under management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax Grand & Toy full-time (more than 3 years)

    Pros

    Co-workers. That was the only pro of working for the company, the people I met.

    Cons

    Leadership (or rather lack thereof), no room for growth, anyone under management treated like subhumans, directions given out with little to no explanation of how to execute. I could go on and on, but basically the whole company is a cesspool now.

    Advice to ManagementAdvice

    Don't lie to the public, treat your employees equally, pay them a decent wage and for god's sake LISTEN to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Stressful work environment with a never good enough mindset

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Sales in Toronto, ON (Canada)
    Former Employee - Vice President Sales in Toronto, ON (Canada)

    I worked at OfficeMax Grand & Toy full-time (more than 3 years)

    Pros

    Overall salary was very good

    Cons

    Culture. Backstabbing and lack of enterprise mindset

    Advice to ManagementAdvice

    Higher people with a servant mindset

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good learning experience in a bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Toronto, ON (Canada)
    Former Employee - Financial Analyst in Toronto, ON (Canada)

    I worked at OfficeMax Grand & Toy full-time (more than an year)

    Pros

    They offer higher roles to people who aren't as qualified but just to get experience.

    Cons

    no direction, no bonus, no salary raises, very political and lots of snake biting.

    Advice to ManagementAdvice

    Make a plan to stick to it.

    Doesn't Recommend
    Negative Outlook
  10.  

    Overall I was satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax Grand & Toy full-time (more than 10 years)

    Pros

    The people I worked with

    Cons

    Being owned by an American Company

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Full of potential but too slow at the top

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax Grand & Toy

    Pros

    Company client base is huge, great staff

    Cons

    Management is too slow to react, company is too process driven making it slow to react to client requirements.

    Advice to ManagementAdvice

    Listen to your employees, some of them have 20+ years of industry experience

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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