OfficeMax Reviews

Updated September 29, 2014
Updated September 29, 2014
1,006 Reviews
2.8
1,006 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Roland Smith
110 Ratings

Review Highlights

Pros
  • In my group they understand work life balance (in 29 reviews)

  • I worked at OfficeMax to get through college so the flexible schedule of retail worked for me (in 39 reviews)


Cons
  • Naperville HQ closing as position relocate to new Office Depot Office Max HR in Boca Raton (in 41 reviews)

  • During that period the number of upper management roles continued to grow (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A decent interim employer, but don't stick around.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist
    Former Employee - Sales Specialist

    I worked at OfficeMax full-time for more than a year

    Pros

    Expectations are fairly clear.

    Working atmosphere was surprisingly good.

    Cons

    Opportunities for advancement, and compensation for experience are sorely lacking.

    Management is fairly confusing, many conflicting personalities.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Bad Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax part-time for more than a year

    Pros

    -Flexible scheduling
    -Was trained and mentored by a very good manager, who then went on to another job after working there for a few years.

    Cons

    -Low pay
    -high turnover
    -low employee morale
    -expected a lot of work for little in return
    -low staff, not enough people to help the customers
    -the culture was bad

    Advice to ManagementAdvice

    hire more employees and actually promote good employees

    Doesn't Recommend
    Disapproves of CEO
  3.  

    It kept money in my pocket when I was in college!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Office Max  in  Milwaukee, WI
    Former Employee - Sales Associate - Office Max in Milwaukee, WI

    I worked at OfficeMax part-time for more than a year

    Pros

    Decent pay for the little work that I was required to do.
    Easy job if you are a people person.
    Ability to be promoted easily in downtown location.
    Flexible scheduling
    Youll get to meet most of the businesses downtown

    Cons

    Jealous co-workers ( They always gossip)
    No organization due to the fact that we basically had no store manager.
    Split in the employees and you must choose a "side" to join or youll be an outcast. (Its like dealing with children)
    Workload unevenly distributed
    Feels like you and the store are going no where!

    Advice to ManagementAdvice

    Hire new management!

    Recommends
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Good starting job for Sales/Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Office Max  in  Vallejo, CA
    Current Employee - Sales Associate - Office Max in Vallejo, CA

    I have been working at OfficeMax part-time for less than a year

    Pros

    constant customer service, you get a foreground of sales and what it initials. Stepping stone for other jobs. Hours were good, just know that it is part time so your not going to get major hours. BUT the hours i got were about 50 hours every check. So job wise it was stable. I didn't slack off. When you slack, you aren't seen as a priority. You want them to notice when your working or not. What i mean is that you want to be known as "one of the good ones" that they always want working because your so good at your job

    Cons

    Management wasn't stable, always changed managers. Within almost the first year, i am at my third manager. Good guy, very friendly. Works with you if your in school.

    Advice to ManagementAdvice

    Be confident in sales, push yourself , be self motivated and don't doubt yourself. Sales is just the way you word things. Just keep having perseverance, its a learning process! Always have to start somewhere!

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Akron, OH
    Former Employee - Sales Consultant in Akron, OH

    I worked at OfficeMax part-time for more than a year

    Pros

    -Due to the recent merger a lot of new technology is on the way
    -Complete overhaul of company values
    -Definitely more customer oriented after merger
    -The spiffs were pretty useless, but could add a few dollars per week

    Cons

    -Obviously can get busy
    -Poor technology

    Advice to ManagementAdvice

    Continue pleasing the customer and they will keep coming back.

    Positive Outlook
    No opinion of CEO
  7.  

    Office max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Elmont, NY
    Former Employee - Cashier in Elmont, NY

    I worked at OfficeMax part-time for more than a year

    Pros

    Great co workers, discount was ok.

    Cons

    Insensitive managers, no consideration at all that I was going to school while making schedule

  8.  

    Must make your DM your best friend!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Chillicothe, OH
    Former Employee - Store Manager in Chillicothe, OH

    I worked at OfficeMax full-time for more than a year

    Pros

    Even as a Store Manager you man earn commissions on sales and services.

    Cons

    If you are thinking about taking one of their stores, go visit first. Make sure it is not a crap hole from front to back. With the payroll you are allotted, it will take you more than a year to fix it all.

    Doesn't Recommend
    Approves of CEO
  9.  

    What I expected to be a pride shattering pause in my career turned out to be a refinement of my people and verbal skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Office Max  in  Rocky River, OH
    Former Employee - Sales Associate - Office Max in Rocky River, OH

    I worked at OfficeMax part-time for more than 3 years

    Pros

    OfficeMax will improve your in person cold call skills as you are injected into a work environment that is filled with unknown sales prospects. You will also be educated to understand all the aspects of the latest office related technologies; computers, printers, cloud storage, website initiation, etc. If you are assigned freight duties you will gain independence while losing unwanted pounds.

    Cons

    The nuts and bolts activities of price changes, displays, maintenance and promoting some inferior products can wear on those that allow submission to mind-numbing repetition. Night and weekend hours are not welcome but necessary as the store must be open when customers are available. Wages reflect very low profit margins which means pay starts low and rarely is channeled through any raises.

    Advice to ManagementAdvice

    Acknowledge company wide employment policies while thinking outside the box so as to bolster a positive work atmosphere. Bring forth local and personal aspects of doing business so that customers become names with needs opposed to contributors to the daily bottom line.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Ghost town now that merger has been approved and synergies taking place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director  in  Naperville, IL
    Former Employee - Senior Director in Naperville, IL

    I worked at OfficeMax full-time for more than 5 years

    Pros

    Good people overall. Dedicated and solid desire to compete in the marketplace.

    Cons

    Not many "people" managers. Management mostly individual contributors, not leaders of people. Compensation was Ok, benefits not so great. Lack of overall leadership, especially now that the merger has taken place with Office Depot. Very few people left in Naperville.

    Advice to ManagementAdvice

    Close down Naperville sooner rather than later, but adhere to the severances offered to those currently still there. Not a very positive place as more and more people leave,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    OfficeMax was a good place to work until they decided to merge!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time for more than 3 years

    Pros

    I learned a lot and made some life long friends.

    Cons

    No training for employees that wanted to learn and grow in the company.

    Advice to ManagementAdvice

    Learn what your team does before you can reprimand them for not doing their job right...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

OfficeMax Photos

Officemax in Lewisville, TX. Hope this helps you find this place.
overstock
The view from ImPress

+ Add Photo

Worked for OfficeMax? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.