OfficeMax Reviews

Updated October 23, 2014
Updated October 23, 2014
1,033 Reviews
2.9
1,033 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
117 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 32 reviews)

  • I worked at OfficeMax to get through college so the flexible schedule of retail worked for me (in 40 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 44 reviews)

  • During that period the number of upper management roles continued to grow (in 38 reviews)

More Highlights

Employee Reviews

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  1.  

    Before the Merger with Office Depot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Account Manager
    Current Employee - Strategic Account Manager

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    Very fun atmosphere to work in. I always felt i had the support of not only my upper management but also the employees I interacted with within my own job responsibility as an account manager.

    Cons

    As with any large organization, sometimes the bureaucratic red tape can seem daunting at times in order to get things accomplished on big deals. The true success however is understanding who the key people are within those various corporate departments and then utilizing your connection with them, in getting things done.

    Advice to ManagementAdvice

    Their focus was on Office Products, as it should be in that it was the major percent of overall business. Sometimes though other divisions had to be appreciated for what they brought to the table in the overall success of the organization. There were concerns that if it wasn't "office products" it didn't really matter. For those of us in those other divisions...it did.

    Negative Outlook
    No opinion of CEO
  2.  

    Floor sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Temple, TX
    Current Employee - Sales Associate in Temple, TX

    I have been working at OfficeMax part-time (less than an year)

    Pros

    Good experience and great working hours for those in school ( high school or college )

    Cons

    Not a lot of money

    Advice to ManagementAdvice

    Better Communication and promote up more often

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    had great camaraderie and cultural values

    Cons

    no pros remaining as such

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Mayaguez, PR
    Former Employee - Cashier in Mayaguez, PR

    I worked at OfficeMax part-time (less than an year)

    Pros

    Good Managers, excellent work environment. Is a great place to work.

    Cons

    Base salary. I don't have any other cons...

    Recommends
  6.  

    Beneficial to my future job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant in Indianapolis, IN
    Current Employee - Senior Sales Consultant in Indianapolis, IN

    I have been working at OfficeMax full-time (more than an year)

    Pros

    Working at this job makes for many memories with a wonderful staff of employees. Teamwork is very important within associates. Customer Service has become my strong suit thanks to this company

    Cons

    Managers expect the job to be our lives. The quotas you have to make seem more important sometimes than you as an employee of the company. In the end its all about the numbers.

    Advice to ManagementAdvice

    Never let the quotas and numbers side track you from how important your team is.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax part-time

    Pros

    Depending on the store, the management team ROCKS!

    Cons

    Corporate has no clue what is going on down in the store level.

  8.  

    This was an organization with great potential, but economic pressures and lack of visionary leadership destroyed it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales in Naperville, IL
    Former Employee - Director of Sales in Naperville, IL

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    The legacy personnel from Boise and OfficeMax are, on balance, a huge asset. Quality people and a commitment to ethics create great potential.

    Cons

    The executive culture was terminally risk averse which created a company that was not nimble enough to compete effectively.

    Advice to ManagementAdvice

    Small changes will not win the day and listening to Wall Street may keep you in your role temporarily but will not create a viable organization long-term. Focus on M&A of complimentary businesses and reinvent the client experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fun place to work good location and plenty of opportunities within the company.

    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL

    I worked at OfficeMax full-time (more than 5 years)

    Pros

    Lots of opportunities to move up within the company.
    Relaxed dress code.
    Company focus on volunteerism.

    Cons

    Lots of turnover in management/upper management...in the 5 years I worked there, they had 2 major layoffs, reorganized our department twice, got a new CFO, had our department's chief exec leave twice and did not have a director or chief exec (the 2 highest positions in our area) over our department for an extended period of time. Our CEO also left.

    Advice to ManagementAdvice

    Offer better benefits.

    Recommends
    Neutral Outlook
  10.  

    Great Work Community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Accountant I in Naperville, IL
    Current Employee - Staff Accountant I in Naperville, IL

    I have been working at OfficeMax as a contractor (less than an year)

    Pros

    I work as a contract accountant in the Sales & Margin section of Finance department and people were very friendly and personable. The work was complex but achievable and the deadlines weren't too bad, with the exception of period close. Good pay for contract work and my supervisor was particularly understanding of the need for work-life balance, and that's not really something I've found elsewhere.

    Cons

    The part of my job that dealt with sales managers was never fun because they will go against the contract just to please a customer, even if it's to the detriment of the company. That, and with the merger people were a bit forlorn because their jobs will be ending after the new year.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good Company for advancement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    With the merger between OfficeMax and Office Depot, the focus has been internally promoting and development of their team.

    Cons

    The balance of work and life are hard to manage with amount of changes and expectations during the merger.

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