OfficeMax Reviews

Updated April 25, 2015
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2.9
1,177 Reviews
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Recommend to a friend
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Roland Smith
180 Ratings

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)

Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Pros and Cons

Employee Reviews

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  1. Operations

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time

    Pros

    Career advancement opportunities are provided for driven people.

    Cons

    Medical benefits cost a lot money out of paycheck for premiums, don't cover as much as other insurance plans I've had in the past at other employers, and then the bills received from providers after insurance are also costly. Not an effective medical plan for someone who ends up going to the doctor a lot or has a lot of health concerns/issues.

    Advice to Management

    Find a way to reduce costs of benefits. $150 bi-weekly out of paycheck plus deductible of $4000 before insurance even pays a dime is not helpful to associates making pittance wages.

  2. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax part-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    -good pay (above minimum wage)
    -job security, its hard to get fired from here.

    Cons

    -no assigned manager for half my time there.
    -lots of bearaucracy, couldn't fix the heat because it was controlled by corporate.
    -switch over to Office Depot

  3. Customer Service Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager
    Current Employee - Customer Service Manager

    I have been working at OfficeMax full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I find that working for OfficeMax certainly has its moments. The companies movement towards customer service is truly inspiring. I much prefer to say "Yes" to the guest rather than "No." So many other retail stores will not coach to please. It is enjoyable to be able to go out of my way to take care of the customer at almost any cost.

    Cons

    As a young man working in a management position for the first time, I find that much of my training is trial by error. I would love to be formerly trained, however I don't know that the company provides the Store Managers the tools to do so. There are not enough hours scheduled with my superiors in which I can learn or train.

    Advice to Management

    I would recommend a better training segment for the managers outside of the store manager. I feel as if I have been on an island. Reliant on the SM to pass on the vision. Give all of the managers the vision.

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  5. Visual Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time

    Neutral Outlook
    Neutral Outlook

    Pros

    Large store, varied experiences and opportunity for advancement.

    Cons

    moved to Boca Raton and merged with Office Depot

  6. merchandise managet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    They promote from within

    Cons

    Not enough training for employees

  7. Very flexible and fun managers, need more benefits

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    The managers are very flexible with hours and will accommodate for varying schedules. They also create a laid back, fun atmosphere to work in

    Cons

    The pay was very low. I started in with a couple cents above minimum wage, but when minimum wage was raised, we only got paid that amount. There isn't too much growth or opportunity for pay raise. The only way to get commission is to sell protection plans, and you only get a small portion (in the cents range)

    Advice to Management

    They really do everything in their power to help employees and it's really appreciated, just wish they would talk to those above them about employee complaints.

  8. salesman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    quality shop, good product availability

    Cons

    mediocre customer service, needs more individualized and personalized attention

    Advice to Management

    become more personalized and individualized

  9. Flexible and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax part-time

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible Schedules
    Fun, relaxed work environment

    Cons

    Hardly any full-time positions
    Not many advancement opportunities

  10. One big happy family. Minus one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Impress Supervisor
    Current Employee - Impress Supervisor

    I have been working at OfficeMax full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is great and positive. It's a really fun environment. We all constantly joked around and made sure to help each other wherever possible. It's a fairly flexible job with very understanding management. I was promoted 5 times in a year and a half.

    Cons

    The store manager. That's it. That's the con. He's extremely lacking in every way imaginable. Every time he is in, the joking stops and you can see morale and productivity go down.

    Advice to Management

    Put a better store manager in place, it would stop the *extremely* high turnover that is just getting worse. This store is down to 12 employees including the 4 managers. And those numbers are just going down.

  11. BitterSweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Columbia, SC
    Former Employee - Customer Service Representative in Columbia, SC

    I worked at OfficeMax

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Wonder Coworkers and management! Great working conditions. Nice work atmosphere , everyone helps everyone

    Cons

    Rude customers. But that's expected when you work in retail. And the pay rate . It's nice for college students but not a lot even if you're full time

    Advice to Management

    Keep up the good work :)

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