OfficeMax Reviews

Updated September 18, 2014
Updated September 18, 2014
1,000 Reviews
2.8
1,000 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
107 Ratings

Review Highlights

Pros
  • The work-life balance changed with the season (in 25 reviews)

  • Most of the associates that you work with are fun to work around (in 15 reviews)


Cons
  • Naperville HQ closing as position relocate to new Office Depot Office Max HR in Boca Raton (in 38 reviews)

  • During that period the number of upper management roles continued to grow (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Akron, OH
    Former Employee - Sales Consultant in Akron, OH

    I worked at OfficeMax part-time for more than a year

    Pros

    -Due to the recent merger a lot of new technology is on the way
    -Complete overhaul of company values
    -Definitely more customer oriented after merger
    -The spiffs were pretty useless, but could add a few dollars per week

    Cons

    -Obviously can get busy
    -Poor technology

    Advice to ManagementAdvice

    Continue pleasing the customer and they will keep coming back.

    Positive Outlook
    No opinion of CEO
  2.  

    Good starting job for Sales/Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Office Max  in  Vallejo, CA
    Current Employee - Sales Associate - Office Max in Vallejo, CA

    I have been working at OfficeMax part-time for less than a year

    Pros

    constant customer service, you get a foreground of sales and what it initials. Stepping stone for other jobs. Hours were good, just know that it is part time so your not going to get major hours. BUT the hours i got were about 50 hours every check. So job wise it was stable. I didn't slack off. When you slack, you aren't seen as a priority. You want them to notice when your working or not. What i mean is that you want to be known as "one of the good ones" that they always want working because your so good at your job

    Cons

    Management wasn't stable, always changed managers. Within almost the first year, i am at my third manager. Good guy, very friendly. Works with you if your in school.

    Advice to ManagementAdvice

    Be confident in sales, push yourself , be self motivated and don't doubt yourself. Sales is just the way you word things. Just keep having perseverance, its a learning process! Always have to start somewhere!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Must make your DM your best friend!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Chillicothe, OH
    Former Employee - Store Manager in Chillicothe, OH

    I worked at OfficeMax full-time for more than a year

    Pros

    Even as a Store Manager you man earn commissions on sales and services.

    Cons

    If you are thinking about taking one of their stores, go visit first. Make sure it is not a crap hole from front to back. With the payroll you are allotted, it will take you more than a year to fix it all.

    Doesn't Recommend
    Approves of CEO
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  5.  

    Office max

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Elmont, NY
    Former Employee - Cashier in Elmont, NY

    I worked at OfficeMax part-time for more than a year

    Pros

    Great co workers, discount was ok.

    Cons

    Insensitive managers, no consideration at all that I was going to school while making schedule

  6.  

    What I expected to be a pride shattering pause in my career turned out to be a refinement of my people and verbal skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate - Office Max  in  Rocky River, OH
    Former Employee - Sales Associate - Office Max in Rocky River, OH

    I worked at OfficeMax part-time for more than 3 years

    Pros

    OfficeMax will improve your in person cold call skills as you are injected into a work environment that is filled with unknown sales prospects. You will also be educated to understand all the aspects of the latest office related technologies; computers, printers, cloud storage, website initiation, etc. If you are assigned freight duties you will gain independence while losing unwanted pounds.

    Cons

    The nuts and bolts activities of price changes, displays, maintenance and promoting some inferior products can wear on those that allow submission to mind-numbing repetition. Night and weekend hours are not welcome but necessary as the store must be open when customers are available. Wages reflect very low profit margins which means pay starts low and rarely is channeled through any raises.

    Advice to ManagementAdvice

    Acknowledge company wide employment policies while thinking outside the box so as to bolster a positive work atmosphere. Bring forth local and personal aspects of doing business so that customers become names with needs opposed to contributors to the daily bottom line.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Ghost town now that merger has been approved and synergies taking place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director  in  Naperville, IL
    Former Employee - Senior Director in Naperville, IL

    I worked at OfficeMax full-time for more than 5 years

    Pros

    Good people overall. Dedicated and solid desire to compete in the marketplace.

    Cons

    Not many "people" managers. Management mostly individual contributors, not leaders of people. Compensation was Ok, benefits not so great. Lack of overall leadership, especially now that the merger has taken place with Office Depot. Very few people left in Naperville.

    Advice to ManagementAdvice

    Close down Naperville sooner rather than later, but adhere to the severances offered to those currently still there. Not a very positive place as more and more people leave,

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    OfficeMax was a good place to work until they decided to merge!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time for more than 3 years

    Pros

    I learned a lot and made some life long friends.

    Cons

    No training for employees that wanted to learn and grow in the company.

    Advice to ManagementAdvice

    Learn what your team does before you can reprimand them for not doing their job right...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great Place to work, but going the wrong direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time for more than 5 years

    Pros

    Great place to work and continue to grow your career. Great people and customers. Good benefits including lots of YTO

    Cons

    The market is getting smaller and the company doesn't know how to stop the bleeding, besides selling services that no one wants. Say they are all about customer service but the sales model they are trying to use is scaring customers out the door.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Senior Quality Assurance Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at OfficeMax full-time

    Pros

    Independant team, good processes, state of the art tools, good guidance, good benefits, very nice culture, nice office setup, very nice location

    Cons

    Merger related fear, relocation doubts

    Advice to ManagementAdvice

    Make sure associates get updates in appropriate times

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Not exactly disorganized, but lots of moving parts, not always meshing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  Naperville, IL
    Former Employee - IT Manager in Naperville, IL

    I worked at OfficeMax full-time for more than a year

    Pros

    Compensation was good, and most of the people were great. Company was getting mature -- ARGs were a great idea. The stores were actually well done and attractive. Employees received in-store benefits. HQ folks generally had decent hours -- not a lot of "death marches".

    Cons

    Would have benefited from better project governance and portfolio management.
    Consultant project teams were just so-so. Needed better selection and definitely better oversight.
    Depot merger...

    Advice to ManagementAdvice

    Do well for those being separated.

    Recommends
    No opinion of CEO

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