OfficeMax

www.officemax.com
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OfficeMax Reviews

Updated February 25, 2015
Updated February 25, 2015
1,136 Reviews
2.8
1,136 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
166 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I was a retail sales consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSC in Sanford, FL
    Former Employee - RSC in Sanford, FL

    I worked at OfficeMax full-time (more than 3 years)

    Pros

    A great start in the sales industry. Gives got great experience on your resume for a more serious job.

    Cons

    Management was unorganized and scheduling was horrible. Moving up in the company was nearly impossible and pay was little for the amount of work they want you to do.

    Advice to ManagementAdvice

    Treat employees fair, off they work harder give them the opportunity to move up and be fair on the pay raises.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Print Consultant in Scottsdale, AZ
    Current Employee - Print Consultant in Scottsdale, AZ

    I have been working at OfficeMax part-time (less than a year)

    Pros

    I actually really enjoy working with customers and finding solutions to their problems each day. There is always something new!

    Cons

    Customers can be very VERY angry and rude. Also there are certain managers that are hard to work with.

    Advice to ManagementAdvice

    Keeping things better organized would be better for everyone and people would be a lot less angry with one another.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    A Great Company! -- Especially if you're not lazy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at OfficeMax (more than 5 years)

    Pros

    Opportunity for advancement, employee appreciation, and great co-workers.

    Cons

    It all feels like it's changing now that they company was purchased over a year ago. Loss prevention is a joke.

    Advice to ManagementAdvice

    Re-create a loss prevention program which actually prevents loss.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Merger

    Former Employee - Customer Service Representative in Ottawa, IL
    Former Employee - Customer Service Representative in Ottawa, IL

    I worked at OfficeMax full-time (more than 3 years)

    Pros

    money for family
    close to home

    Cons

    Went for the money!!!!!!!!!!!!!
    too stressful for the pay

    Advice to ManagementAdvice

    Keep CS in the states!!!!!!!!!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great Work Environment, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL

    I worked at OfficeMax full-time (more than a year)

    Pros

    The office culture (before the merge with Depot) was fun yet an environment where you could learn and be challenged. Management was approachable and eager to help. Recognized for your hard work. Management kept employees in mind.

    Cons

    Merged with Office Depot and culture changed - less recognition and lower morale. Also associate discount at stores are not that great.

    Advice to ManagementAdvice

    Consider blending the cultures of both companies. An enjoyable work environment and employee recognition can do wonders for morale and employee work ethic.

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at OfficeMax full-time (more than 10 years)

    Pros

    Good pay, Great vacation, Great peers.

    Cons

    Long hours, demanding, only salaried member of the team, lack of recognition.

    Advice to ManagementAdvice

    Recognize your employees, corrective management versus positive reinforcement is not productive or motivating.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It's a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at OfficeMax full-time (more than a year)

    Pros

    Basic and easy job, while in college or high school

    Cons

    Gets boring and really slow most of the time

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Not a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Chicago, IL
    Current Employee - Assistant Store Manager in Chicago, IL

    I have been working at OfficeMax full-time (more than 8 years)

    Pros

    Plenty of part time positions. Can earn additional pay by selling service plans. Full time gets decent benefits. Full time also gets a great amount of vacation time

    Cons

    Low pay. No training. High turn over. Minimum wage or slightly better. Inconsistent schedule. Stores are closing (beware). Part time get raise. Full time no raise. No real hr.

    Advice to ManagementAdvice

    Get some real training programs. Rolling out to many new ideas at one time. Create a training hours pool for stores to provide training. Separate from actual payroll. Have district managers check in with stores to see how the associates are doing not just a performance visit. Create some real advertising on tv. You have lost touch with your stores and the amount of work your putting on a already very small crew. Get a contract with a legitimate cleaning company. 1 a month isn't cu it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    OfficeMax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Minneapolis, MN
    Former Employee - Assistant Store Manager in Minneapolis, MN

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    40-50 work week
    consistent schedule
    every other weekend

    Cons

    No Cons. Great place to work...... Until Office Depot purchased Max.

    Doesn't Recommend
    Negative Outlook
  11.  

    Great way to build up my communication skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology Sales Specialist in Bloomingdale, IL
    Former Employee - Technology Sales Specialist in Bloomingdale, IL

    I worked at OfficeMax part-time (more than a year)

    Pros

    Interacting with different kind of people, business person, personal, and many successful people.

    Cons

    Not enough opportunity to move up.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook

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