OfficeMax Reviews

Updated July 27, 2015
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2.9
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Roland Smith
209 Ratings

Pros
  • They activity promote a work life balance (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)

Cons
  • merger with Office Depot moved company HQ (in 47 reviews)

  • Upper management is slow to react to solve problems (in 40 reviews)

More Pros and Cons

1,276 Employee Reviews

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  1. sales consultants

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Pros

    laid back job, other than that no other problems with this job, the store was easy to maintain

    Cons

    managers down your throat, always had to sign people up for rewards cards and the discount is poor.


  2. Good job, fun coworkers, horrid customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ

    I worked at OfficeMax part-time (More than a year)

    Pros

    Your coworkers make up 50% of your experience at work. My coworkers were the best. Always joke around with each other and always complain about bad customers to each other.

    Cons

    Customers feel they are entitled to everything. Sometimes tedious work.

    Advice to Management

    Continue doing what your doing. I loved my boss. Even though she could be a stickler sometimes, she was great to work with.


  3. My time at OfficeMax

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent benefits for full time employees only, 35 hours guaranteed for full time employees only, inter-district communication is encouraged, freight system and protections are done well, resources for store upkeep are readily available

    Cons

    Sales goals are near impossible to meet, upper management is disorganized and nonresponsive to employee concerns, at- will employment clause has been abused by management, store training and goals are focused more on attachments than customer service, stores suffer from insufficient weekly schedule hours (forcing store management to cut personnel and/or pick up the slack themselves on salary), overtime is only available upon strict approval from outside store management, too much responsibility is placed on store management for conditions outside their control, vacation/sick pay is only available for full time employees after one year and is accrued at a meager fraction of total work time, blackout dates for time off equate to 8 weeks out of the year.

    Advice to Management

    To store management: please put your employees first, then your customers, then your P&L reports. A happy employee makes for a happy, returning customer, leading profits to rise and shrink to fall. To upper management: going through two mergers is highly complex, but your employees are what give you the numbers you need to keep your job, down to the base associate. Don't hound the stores over a 0.1% quarterly drop in store performance. A happy company makes a healthy company, which makes for a successful and profitable company.


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  5. Bad environment, Bad Pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Control Center Technical Specialist in Minneapolis, MN
    Former Employee - Certified Control Center Technical Specialist in Minneapolis, MN

    I worked at OfficeMax part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hard to think of anything positive, aside from barely paying the rent.

    Cons

    Poor management, they treat their employees like robots, and have no empathy for their morale. Virtually minimum wage, they patronize you by saying you make commission off of ripping off customers. The ethics behind their policies is questionable.

    Advice to Management

    Strongly review how you treat your employees, and customer policy. There are no benefits to working. Having people work 40 hours a week and not granting benefits is deplorable.


  6. Ok Job not great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexibility, easy work load, paydates, general manager was a woman

    Cons

    Very low spiffs, managers like to micromanage, little hours, no place for advancement,

    Advice to Management

    Schedule more hours to employees. Managers made overtime every week and associates got very few hours, need better training.


  7. Sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Small group of employees makes for a very close and friendly environment. Slow pace traffic not stressful

    Cons

    During my time there, there was no raises. Company had huge emphasis on small things like getting zip codes on every transaction.


  8. Wonderful company and people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL

    I worked at OfficeMax (More than 10 years)

    Pros

    Flexible Work hours enabling a wonderful work environment.

    Cons

    Pay wages could be a little higher.


  9. Good benefits, awful management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Logistics Manager
    Former Employee - Logistics Manager

    I worked at OfficeMax full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Decent pay Great PTO policy Good benefits

    Cons

    Inability to get suggestions/concerns above SM Quick to critize, slow to commend


  10. Not a Bad Summer Gig

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Bohemia, NY
    Former Employee - Sales Associate in Bohemia, NY

    I worked at OfficeMax part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They were pretty flexible with my hours and my school schedule. Back to school week shifts flew.

    Cons

    Schedules were handed out the Friday before the upcoming week which made making even a dentist appointment near impossible without switching shifts.

    Advice to Management

    Monthly schedules!


  11. Not OfficeMax anymore

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA

    I have been working at OfficeMax full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It is more of a weekday business vs. weekend. relatively consistent business throughout the year spikes only for Back to school.

    Cons

    Was a great company to work for when it was OfficeMax. Office Depot merger was not good for the employees. Company doesn't respect its employees like OfficeMax does.



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