OfficeMax Reviews

Updated October 18, 2014
Updated October 18, 2014
1,027 Reviews
2.9
1,027 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Roland Smith
116 Ratings

Review Highlights

Pros
  • In my group they understand work life balance (in 30 reviews)

  • I worked at OfficeMax to get through college so the flexible schedule of retail worked for me (in 40 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 43 reviews)

  • During that period the number of upper management roles continued to grow (in 37 reviews)

More Highlights

Employee Reviews

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  1.  

    Solid company prior to the merger with Office Depot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Multi Store Position in Charlotte, NC
    Former Employee - Multi Store Position in Charlotte, NC

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    Good benefits. Work/life balance OK. Majority of leaders cared about people.

    Cons

    Too focused on secondary metrics. Chased whatever someone at the top wanted to achieve. Lack of training on things they wanted to develop and achieve.

    Advice to ManagementAdvice

    Listen to the front line staff instead of pushing what they want down to the stores.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Beneficial to my future job opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Consultant in Indianapolis, IN
    Current Employee - Senior Sales Consultant in Indianapolis, IN

    I have been working at OfficeMax full-time (more than an year)

    Pros

    Working at this job makes for many memories with a wonderful staff of employees. Teamwork is very important within associates. Customer Service has become my strong suit thanks to this company

    Cons

    Managers expect the job to be our lives. The quotas you have to make seem more important sometimes than you as an employee of the company. In the end its all about the numbers.

    Advice to ManagementAdvice

    Never let the quotas and numbers side track you from how important your team is.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax part-time

    Pros

    Depending on the store, the management team ROCKS!

    Cons

    Corporate has no clue what is going on down in the store level.

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  5.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Mayaguez, PR
    Former Employee - Cashier in Mayaguez, PR

    I worked at OfficeMax part-time (less than an year)

    Pros

    Good Managers, excellent work environment. Is a great place to work.

    Cons

    Base salary. I don't have any other cons...

    Recommends
  6.  

    Fun place to work good location and plenty of opportunities within the company.

    Former Employee - Anonymous Employee in Naperville, IL
    Former Employee - Anonymous Employee in Naperville, IL

    I worked at OfficeMax full-time (more than 5 years)

    Pros

    Lots of opportunities to move up within the company.
    Relaxed dress code.
    Company focus on volunteerism.

    Cons

    Lots of turnover in management/upper management...in the 5 years I worked there, they had 2 major layoffs, reorganized our department twice, got a new CFO, had our department's chief exec leave twice and did not have a director or chief exec (the 2 highest positions in our area) over our department for an extended period of time. Our CEO also left.

    Advice to ManagementAdvice

    Offer better benefits.

    Recommends
    Neutral Outlook
  7.  

    Merger to unemployment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    OfficeMax used to be a good company to work for. Work-life balance and time-off policies used to be pretty fair.

    Cons

    Everything took a terrible turn when OfficeMax "merged" with Office Depot. My job as well as the jobs of most of my co-workers were outsourced to India & China. Many more of my co-workers will be losing their jobs in the very near future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    This was an organization with great potential, but economic pressures and lack of visionary leadership destroyed it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Sales in Naperville, IL
    Former Employee - Director of Sales in Naperville, IL

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    The legacy personnel from Boise and OfficeMax are, on balance, a huge asset. Quality people and a commitment to ethics create great potential.

    Cons

    The executive culture was terminally risk averse which created a company that was not nimble enough to compete effectively.

    Advice to ManagementAdvice

    Small changes will not win the day and listening to Wall Street may keep you in your role temporarily but will not create a viable organization long-term. Focus on M&A of complimentary businesses and reinvent the client experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fun place to work; good crew of people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Logistics/Operations in Pismo Beach, CA
    Current Employee - Logistics/Operations in Pismo Beach, CA

    I have been working at OfficeMax full-time (less than an year)

    Pros

    My shift was 6am - 2pm. From 6am - 8am I received in the warehouse when the store was not yet open. No pressure and nice to have peace & quiet.

    Cons

    Sales floor was a bit competitive at times and smiling all the time wears thin after a while.

    Advice to ManagementAdvice

    Higher pay - stop with the hokey team meetings.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Good Company for advancement

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax

    Pros

    With the merger between OfficeMax and Office Depot, the focus has been internally promoting and development of their team.

    Cons

    The balance of work and life are hard to manage with amount of changes and expectations during the merger.

  11.  

    Not good timing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at OfficeMax full-time (less than an year)

    Pros

    great company and culture prior to the acquisition

    Cons

    The merger made everyone skittish and ready to be fired.

    Recommends
    Approves of CEO

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