OfficeMax

www.officemax.com

OfficeMax Reviews

Updated January 26, 2015
Updated January 26, 2015
1,107 Reviews
2.9
1,107 Reviews
Rating Trends

Recommend to a friend
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Roland Smith
154 Ratings

Review Highlights

Pros
  • Work-life balance and time-off policies used to be pretty fair (in 33 reviews)

  • Had a reasonably flexible schedule if you knew what you were doing (in 41 reviews)


Cons
  • Currently Office Depot merger has created a big loss of jobs for many OfficeMax employees (in 47 reviews)

  • During that period the number of upper management roles continued to grow (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Buyout, not merger.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in Greensboro, NC
    Former Employee - Business Development Representative in Greensboro, NC

    I worked at OfficeMax full-time (less than a year)

    Pros

    Worked from home. Had a reasonably flexible schedule if you knew what you were doing.

    Cons

    Had a boss who was a total micro manager. Treated everyone like they were kids. Followed everything he said with, "....does that make sense?". Gets annoying if you aren't 12 years old.

    Advice to ManagementAdvice

    Get someone who knows what they are doing. Hire someone who challenges upper management instead of being a box ticker.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Wow - it's amaisig what a bad DM can do...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Denver, CO
    Current Employee - Assistant Store Manager in Denver, CO

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    Decent company that " claims" to be highly ethical. Large number of stores (until they started closing them). Some great people among the hourly staff but few great managers.

    Cons

    Managers pay has been cut big time. Understaffed. DM only promotes from outside, so morale stinks. No internal bench, so management openings can be un-filled for months and employees see no opportunity to advance. High turnover in manager ranks (one local store had 4 managers in a year and 4 months without a managers). Open discrimination based on age and other questionable factors. Management strictly by the numbers " what have you done for me today" While upper management professes to care about the employees, this behavior is encouraged to continue... Daily tasks are force-fed to the stores at a pace that requires full staffing at all times. Even one unexpected quit puts the store at a disadvantage. Disabled and injured employees are seen as a liability and not an asset to be saved.

    Advice to ManagementAdvice

    Please talk to your team members without an agenda... Find out what their concerns are. Don't force so much on the stores or come up with a system to help ones that get behind to catch up. A little compassion can go a long way.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Terrible work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in North Atlanta, GA
    Current Employee - Assistant Store Manager in North Atlanta, GA

    I have been working at OfficeMax full-time (more than 5 years)

    Pros

    This is a terrible company to work for. Don't waste your time. It's not worth it!!!!

    Cons

    Over worked. Underpaid. Understaffed. Poor compensation. I have worked as a manager there for 7 years in a top preforming store and only make $32,000 a year.

    Advice to ManagementAdvice

    Pay your employees what they deserve. Treat them like people not slaves. Rotate weekends. Don't give us PTO and get upset when we use it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    office max sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Highlands Ranch, CO
    Current Employee - Sales Associate in Highlands Ranch, CO

    I have been working at OfficeMax part-time (more than a year)

    Pros

    impress is a fun place to work

    Cons

    They don't care about you at all. They make a lot of false promises.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Notice how most of the positive reviews are from management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in San Francisco, CA
    Former Employee - Sales in San Francisco, CA

    I worked at OfficeMax full-time (more than a year)

    Pros

    Most employees are easy to work with, friendly, and look out for each other so long as you do the same. Vast majority of customers are kind and have an idea of what they want before arriving. Marginal commissions on service sales and occasionally special products. A good place to train your multitasking and selling skills.

    Cons

    Store level management is absolutely abysmal in all but a handful of stores every region. No accountability and constant scapegoating of lower level employees, which leads to high turnover and lower efficiency. OfficeMax seems to have a tendency of hiring downsized management from other retailers, although OfficeMax expectations are actually MUCH higher than other retailers and the payroll lower than average (significantly lower than places like target and best buy). "Veteran" officemax managers that understand the business dominate in sales and payroll while the other stores have management that suck up 80% of the total payroll while accomplishing next to (or exactly) nothing on a daily basis. These top managers are also flown in to help other stores frequently, which just makes me question why HQ isn't just firing the low performing managers. Employees pulled at random for tasks they are never trained for. Redundant managers are paid three to five times the base associate wage and do everything they can to avoid physically handing store operations, leaving only enough payroll for a handful of employees to cover the store operations. Low potential for growth and an incredibly unethical "maximum wage" set in place depending on title rather than merit.

    Advice to ManagementAdvice

    Stop hiring employees from failed stores. They were fired/stores shut down for good reason. District managers need 1 unscheduled, bi-weekly check up on every store in the district to ensure that managers aren't sleeping on the job. Hold managers heavily accountable for employee evaluations and remove the wage caps to help managers retain top employees. TRAIN YOUR MANAGERS AND EMPLOYEES, AND QUESTION MANAGERS BEFORE THEY ARE GIVEN A STORE. The vast majority of problems are caused by management that can't even remember how to log into certain systems.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Poor!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at OfficeMax full-time (more than 10 years)

    Pros

    Good workers when we get them. It's a pay check.

    Cons

    Very low pay.
    Raises few or none.
    After 10 years with out a pay raise (not even a cost of living increase), has the nerve to take money away.

    Advice to ManagementAdvice

    How about instead of cutting the pay of the hard working employees, start at the top and cut the managers pay by 30%.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Unhappy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Maple Grove, MN
    Current Employee - Sales Associate in Maple Grove, MN

    I have been working at OfficeMax part-time (less than a year)

    Pros

    Technology in the stores is really cool. I love helping out the customers, co-workers are fantastic to work with

    Cons

    Management is absolute crap. Hours are very weak... Business is slow but being a freshman into college with a lot of expenses, the hours are very terrible. Management thinks I am a novice even though I do well in sales and customer service.

    Advice to ManagementAdvice

    Management needs to understand I am not a novice or inexperienced worker even though i do well in sales and customer service

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Never met a group of young people as lazy as this group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate - Office Max in Kenosha, WI
    Current Employee - Sales Associate - Office Max in Kenosha, WI

    I have been working at OfficeMax part-time (less than a year)

    Pros

    Well lit facility. Great clients.

    Cons

    Rude and lazy employees/management
    Employee discount is low
    A/C didnt work well
    Boring
    Too many employees standing around all day

    Advice to ManagementAdvice

    Envelopes are too expensive. A lot of customers complain.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Horrible and delightful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Category Manager in Orlando, FL
    Current Employee - Category Manager in Orlando, FL

    I have been working at OfficeMax full-time (more than 3 years)

    Pros

    Well one of the good things working for the company is advancement if you know how to brown nose.

    Cons

    Well working for the higher ups there is no respect. The company let's the consumer make pricing decision causing the company to lose money and then when they don't hit there goal your to blame.

    Advice to ManagementAdvice

    Be more considerate of your employees as well sometimes things are just out of our control

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Dread

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at OfficeMax full-time (more than 8 years)

    Pros

    hmmm let me see..... not sure at the moment.

    Cons

    Huge pay cuts for everyone not at the head of the food chain.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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