Official Payments

  www.officialpayments.com
  www.officialpayments.com
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Official Payments Reviews

6 Reviews
3.2
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Alex P. Hart
3 Ratings

Employee Reviews

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  1.  

    Great experience while it lasted; recently acquired by ACI Worldwide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Official Payments

    Pros

    225 employee electronic payment processing company. Small enough to establish great working relationships with others in different department. Challenging to help grow and mature company to sustained profitability.

    Cons

    Promotion opportunities very limited. Too small to be a public company.

    Advice to ManagementAdvice

    Enjoy your change of ownership pay-outs.

    Recommends
    Approves of CEO
  2.  

    Official Payments is an leader in the electronics payments industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Admin  in  Washington, DC
    Former Employee - Senior Admin in Washington, DC

    I worked at Official Payments full-time for more than 8 years

    Pros

    Managers at Official Payments are very interested in helping employees develop skills that will make them more valuable.

    Cons

    Official Payments has been acquired by ACI, which was a wonderful thing for the Company, but caused many layoffs of great employees.

    Advice to ManagementAdvice

    ACI's management is adept in transitioning employees into their organization. My only advice is to encourage rapid responses to emails from new employees. I encountered no issues related to communication, but I did observe some people having difficulties.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contrator  in  Norcross, GA
    Former Employee - Contrator in Norcross, GA

    I worked at Official Payments as a contractor for more than a year

    Pros

    I don't see any pros other than OPAY is giving jobs to people who don't have any talent or no where to go!

    Cons

    Most of IT is full of Indians - caught between some Turkeys and Indians fights. It's nothing but joke as the ACI has bought the company and there is fears on every manager's face, which is funny as all of these don't know how to manage IT. The working conditions for contractors are very poor and they are treated like slaves.

    Advice to ManagementAdvice

    Remove existing management including VP/director/managers cause they are all corrupted.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Bad Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Official Payments

    Pros

    The company is growing.
    Most people are satisfied with the CEO.

    Cons

    The IT department is poorly managed.
    The CIO makes threats in meetings to the employees.

    Advice to ManagementAdvice

    CEO is great.
    However, some of the managers are too inexperience and do not know how to treat their staff.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    i was a contractor, but they treated me like a regular employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Secretary  in  Norcross, GA
    Former Employee - Executive Secretary in Norcross, GA

    I worked at Official Payments as a contractor for less than a year

    Pros

    no micromanagement, good working conditions, free keurig coffee, bagels on wednesdays!

    Cons

    a lot of changes. not much opportunity for growth.

    Advice to ManagementAdvice

    change is not always good.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great People, Executive management needs "vision"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Norcross, GA
    Former Employee - Anonymous Employee in Norcross, GA

    I worked at Official Payments full-time for more than a year

    Pros

    Great People to work with
    Good Technology basis for infrastructure
    Benefits are above industry Standards
    Pay is at least industry Standard

    Cons

    Lack of Vision for the long term.
    Communication is still lacking, even after attempts to change culture.
    Company is divided into too many "silos"

    Advice to ManagementAdvice

    Create a "Long Term" vision, and a plan to implement it.
    Several small "tactical" strategies do not a vision make.

    Recommends
    Neutral Outlook

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