Ohio Department of Job and Family Services

www.jfs.ohio.gov
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Ohio Department of Job and Family Services Reviews

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  1. Aide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aide in Cincinnati, OH
    Current Employee - Aide in Cincinnati, OH

    I have been working at Ohio Department of Job and Family Services part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great flexibility and independence. Good pay. Ability to choose from the client database and select preferred clients.

    Cons

    No employee benefits. Must be self motivated and able to do billing and keep client records up to date. Pay decrease on the horizon. No reimbursement for gas expense.

    Advice to Management

    Great program.

  2. Claims adjudication and processing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjudicator
    Current Employee - Claims Adjudicator

    I have been working at Ohio Department of Job and Family Services full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Salary structure, diversity, you can stay busy. Learn a lot about government and programs.

    Cons

    Who you know gets you promoted. Leadership severely lacks vision, management basics, does not understand the mechanics of programs and changes fundamental processes without calculating the effects. Create reports and more reports of the same data justifying existences.

    Advice to Management

    Promote qualified people that know how programs work instead of your friends. Learn basic management principals that apply to the public sector.

  3. Managers are hired based on who they know in spite of their lack of knowlege relevant to the section & team they support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Ohio Department of Job and Family Services full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Most staff are knowledgeable and helpful. Great benefits. Salary increases just for working another year.

    Cons

    If the majority of your experience is with the private sector this agency is not for you. Culture is lazy and political. Going above and beyond is not acknowledged or rewarded.

    Advice to Management

    You are the issue...there needs to be a 360 degree evaluation system for ALL employees. There are managers throughout esp. recent hires in OFC that have no business in this organization at that level. It's very disappointing as a long term employee to see the low caliber of managers and lack of knowledge these individuals have. There are serious issues with Ethics and Conflict of Interest that are being swept under the rug. You are living up to the stereotype of a beaurocracy. MCWIC is a joke!

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  5. Toxic environment to work in.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH

    I worked at Ohio Department of Job and Family Services

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The Ohio Department of Job and Family Service's mission is the best reason to work there. You can make a difference in the lives of Ohioans.

    Cons

    While the best reason to work at ODJFS is because of the mission, the senior leadership is often very difficult to work with. Many in management find it easier to threaten employees with termination rather than finding ways to lead under difficult circumstances.

    Advice to Management

    Focus on building management competencies, review and hold managers more accountable. Provide more training for managers, and for the line staff hold them accountable for their performance as well.

  6. A fast paced enviroment serving individuals with a union workforce and governmental structure.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager in Zanesville, OH
    Current Employee - Department Manager in Zanesville, OH

    I have been working at Ohio Department of Job and Family Services

    Recommends
    Recommends

    Pros

    Good salary and benefits structure.
    Fast paced enviroment where manager/supervisors have the opportunity to be more involved in business development than standard front line supervisors.
    Ability to directly impact customer quality of life, with immediate feedback.

    Cons

    Heavily dependent upon governmental funding for staffing and project management.
    Union workforce highly resistant to change.
    Industry lags public sector in the use of Technology.
    Government funding is program directed which does not allow local agency to address local needs.

    Advice to Management

    Embrace technology.
    Provide leadership for business model change; don't wait for County/Local agencies to develop/lead change requirements.

  7. Great place to learn about a large public health plan

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Ohio Department of Job and Family Services

    Pros

    ODJFS management and staff care about employees - especially employees who work hard. The salaries are generally in line with market rates.

    Cons

    Top management positions are, for the most part, political appointments. This contributes to a lack of leadership stability and vision.

    Advice to Management

    Update the mission and structure of the organization to fit with a changing health insurance industry. Communicate vision clearly and consistently.

  8. Great Job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in Findlay, OH
    Current Employee - Customer Service in Findlay, OH

    I have been working at Ohio Department of Job and Family Services

    Recommends
    Recommends

    Pros

    The job is a great job with good pay and benefits.

    Cons

    It is government and politics rule.

    Advice to Management

    Say "Thank You" once in awhile

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