Ojai Valley Inn & Spa

  www.ojairesort.com
  www.ojairesort.com

Ojai Valley Inn & Spa Reviews

Updated September 23, 2014
Updated September 23, 2014
5 Reviews
3.6
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Pete Ells
1 Rating

Employee Reviews

Sort: Popular Rating Date
  1.  

    Minimum wage temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pool Server in Ojai, CA
    Former Employee - Pool Server in Ojai, CA

    I worked at Ojai Valley Inn & Spa part-time (less than an year)

    Pros

    Beautiful location, great opportunity to receive overtime, great benefits of using hotel and restaurants if employee, valuable work experience

    Cons

    Minimum wage job for a lot of physical work, management often micromanaged, hard work was not rewarded,

    Advice to ManagementAdvice

    Treat employees are more valuable to company- If your employees are not happy, then customers will not be happy.

    Recommends
    Negative Outlook
  2.  

    Once the honeymoon period is over, it can be a stressful job if you have a front house position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ojai Valley Inn & Spa part-time (more than an year)

    Pros

    Beautiful property, most co-workers seemed to be really nice easy-going folks, get to meet fascinating people from all over the world, and chances of a working directly with a celebrity are high (if your into that kind of thing).

    Cons

    Pay is low when you consider just how much guests pay for even just one night's stay here.

    If you do not have a management or full-time position, there's not a lot of job security when your position entails dealing directly with guests ("heart of the house" or "front of the house" positions). If you get enough "complaints" you can be dismissed even if you've received glowing reviews from other guests. It seems some of the people in management have not caught on to the "if I complain enough, I'll get a freebie/discount game." It's really sad that people will complain like this, not realizing someone's job might be in jeopardy.

    There's also a lot of favoritism when it comes to promotions. I've seen people with more seniority and experience who are part-timers being passed over for full-time positions.

    In a nutshell...Luxury hospitality can be rough. Some guests come feeling entitled because of how expensive it is to stay at OVIS. Not everyone is cut out for this type of business.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Things don't move much besides the amount of guests between seasons.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ojai Valley Inn & Spa full-time (more than an year)

    Pros

    A great sense of being a part of a "Family". Great experience in customer service. A beautiful area to work at. And for the most part there is high job security there once you pass your 90 days, unless you do something extreme.

    Cons

    It can be difficult to move up the ranks if that is your goal. Employees can be cliquish, if you don't try to be part of the group you can feel isolated. When employees have a issue, management doesn't always take their issue seriously until said employee goes above the chain to whomever they report to. Rules are enforced on a pick and choose basis, and employees tend to feel neglected so they stop caring about the job and just go through the motions. Be prepared to work long and strange hours as well, more so than is typical for this industry.

    Advice to ManagementAdvice

    Take employee's issues seriously and work on coaching those who aren't following the rules better than just turning a blind eye to what is going on. The employees will work better if they feel like they are respected rather than ignored.

    Doesn't Recommend
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Excellent Company, best pay for a massage therapist in the county!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - On-call Massage Therapist in Ojai, CA
    Current Employee - On-call Massage Therapist in Ojai, CA

    I have been working at Ojai Valley Inn & Spa part-time (less than an year)

    Pros

    Great management, equitable distribution of business, fair and regular promotion opportunities, excellent philosophy of giving back to the community and it's employees with low-income housing, donations, flexible time off, excellent benefits for 30hr/wk and up.

    Cons

    They have a pretty strict dress-code. You're only paid a third of what they charge for the service, which can seem unfair. The tourism business is unreliable, and when business is slow you make no money at all. If you work less than 20 massage hours a week you get no benefits at all.

    Recommends
    Positive Outlook
  6.  

    Overall a great place to begin one's experience in the hospitality industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Ojai, CA
    Former Employee - Server in Ojai, CA

    I worked at Ojai Valley Inn & Spa part-time (more than an year)

    Pros

    Good networking opportunities with guests.
    Good hotel to gain experience in the 5-Diamond hospitality
    Friendly employee atmosphere

    Cons

    Low hourly wage
    Many of the management were temporary with a lot of turnover, causing a lot of topsy-turvy management dilemmas.

    Advice to ManagementAdvice

    Perhaps work on staff career development. Show them how they can move up the ladder though hard work for the resort.

    Recommends
    Negative Outlook

Work at Ojai Valley Inn & Spa? Share Your Experiences

Ojai Valley Inn & Spa

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.