Old Country Buffet Reviews

Updated March 23, 2015
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2.5
42 Reviews
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Anthony Wedo
9 Ratings

Employee Reviews

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  1. Fast and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Saint Cloud, MN
    Current Employee - Line Cook in Saint Cloud, MN

    I have been working at Old Country Buffet

    Pros

    Good people to work with.
    Fast paced work environment

    Cons

    Long closing shifts.
    No holiday pay.

    Advice to ManagementAdvice

    Fair employee advancement will lower the turn over rate.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. Love the customers; hate the management style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Country Buffet full-time (less than a year)

    Pros

    The customers were awesome. Veterans of the establishment. Employees pretty much handle all aspects of the restaurant.

    Cons

    Management refused to work with employees. Many refused to do their job at all. Records altered to gain company bonuses. Management felt that because they were "Management" they were not supposed to work EVER. Managers would not replace bad food, they would only pretend to. No adherence to food handling procedures and food safety requirements. An employee will be expected to work 2-3 jobs for minimum wage.

    Advice to ManagementAdvice

    Corporate should send a new management team, before it's too late.

    Doesn't Recommend
    Negative Outlook
  3. The decline after the Chapter 11

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Old Country Buffet

    Pros

    Free food and good value

    Cons

    Upper management that you are people.

    Advice to ManagementAdvice

    Respect your people

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Maplewood, NJ
    Current Employee - Cashier in Maplewood, NJ

    I have been working at Old Country Buffet

    Pros

    Great people there! Awesome environment.

    Cons

    Short on staff and utensils were not properly washed and clean.

    Advice to ManagementAdvice

    Should really allow people to get paid on break, most of the times its super busy and you'd do a lot of work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Business punishes their hardest workers, won't punish and routinely terminates new GMs after 3 months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Old Country Buffet full-time

    Pros

    Benefits are ok but you'll never get to use your vacation time and they won't pay you for unused time either.

    Cons

    General manager does not have the ability to hold assistant managers accountable but GM is still held responsible when the assistants won't do their job. GM has all the accountability and no authority to write up or terminate assistant managers. Upper Management promotes assistant managers and gives no training and no help to new GMs then terminates them after 3 months - they just set people up to fail, then fire them - it's just the way they run their businesses. Get a grip OCB - this is not the way to treat people!

    Advice to ManagementAdvice

    When you promote someone to GM you need to properly train them to be a GM. 3 months is not long enough to turn around a failing store - stop using GMs as a scape goat for upper management to fire just to say they are doing something to improve a failing store. Upper management also needs to help new GMs by replacing bad assistant managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Maplewood, MN
    Former Employee - Cashier in Maplewood, MN

    I worked at Old Country Buffet part-time (more than a year)

    Pros

    Great teamwork with co-workers and very flexible schedule.

    Cons

    Low pay rate and very pricy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Not the greatest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Busser/Cashier in Duluth, MN
    Former Employee - Busser/Cashier in Duluth, MN

    I worked at Old Country Buffet part-time (more than a year)

    Pros

    temporary job, management was nice enough They were understanding about being a student and working with your schedule. Some co-workers were in the same boat as me and worked well together.

    Cons

    Most of the staff were dead beats, the harassment and crude behavior was disgusting. As a young girl I wouldn't have recommended working there. Staff were also quite rude and customers were ungrateful.

    Advice to ManagementAdvice

    crack down on employee harassment, especially the sexual comments

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. I was their for a year and a half and did not have a review.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Server in Oxford Valley, PA
    Current Employee - Line Server in Oxford Valley, PA

    I have been working at Old Country Buffet part-time (more than a year)

    Pros

    friendly people and employees good people

    Cons

    part time hours so hours are cut off to maximize profit the cost of employees.

    Advice to ManagementAdvice

    only perks is that employees eat free

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. I actually enjoy it

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Country Buffet part-time (less than a year)

    Pros

    Other employees are nice, A lot of friendly people there, willing to help you, able to get the days off

    Cons

    Sometimes It can be confusing with all the managers there at once. Sometimes they tell you a different way to do a certain task, and it can be confusing at times when you are trying to do it perfectly.

  11. Bad Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dishwasher in Temecula, CA
    Current Employee - Dishwasher in Temecula, CA

    I have been working at Old Country Buffet part-time (less than a year)

    Pros

    Lots of food and flexible hours

    Cons

    Poorly managed employees, favored certain Employees over others, lack of new ideas

    Advice to ManagementAdvice

    Change your policies to make the restaurants more innovative

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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