Old Country Buffet Reviews

Updated March 23, 2015
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Employee Reviews

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  1. Great work environment and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Utility in Phoenix, AZ
    Current Employee - Utility in Phoenix, AZ

    I have been working at Old Country Buffet part-time (less than a year)

    Pros

    Other employees were welcoming and easy to get along with. Management was willing to work with you for work related issues, and were helpful. Safety and health was taken seriously.

    Cons

    Can be boring especially when there is no customers and there is nothing to be done. Can become busy at times, and can be hard to handle so many customers.

    Advice to ManagementAdvice

    None.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. It's what you make of it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Country Buffet

    Pros

    Great place to get experience in all aspects of management, excellent training.

    Cons

    Long hours, your dealing with entry level workers and must compensate to maintain productivity

    Advice to ManagementAdvice

    Roll up your sleeves, this job requires movement.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Terrible management and no chance for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Big Flats, NY
    Former Employee - Line Cook in Big Flats, NY

    I worked at Old Country Buffet part-time (more than a year)

    Pros

    Prep cooks set everything up for the line cooks

    Cons

    using old food, poor management

    Advice to ManagementAdvice

    Get new managers that care about their employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. Cashier, Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Alexandria, LA
    Former Employee - Cashier in Alexandria, LA

    I worked at Old Country Buffet full-time (less than a year)

    Pros

    Decent Pay, Great Hours, short Hiring process

    Cons

    Shaky Management, No upward mobility

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Not bad, high turn over rate though. Corporate seems to have no idea what goes on in the actual job environment though.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Mankato, MN
    Current Employee - Cashier in Mankato, MN

    I have been working at Old Country Buffet part-time (more than 3 years)

    Pros

    Lots of fun people, and opportunity to advance in the company if you try hard and want to work in the restaurant business more permanently.

    Cons

    Constantly re-training employees because corporate likes to change how things are done completely.

    Recommends
    Positive Outlook
    Approves of CEO
  7. Applications Developer III

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Oracle Applications II in Minneapolis, MN
    Former Employee - Oracle Applications II in Minneapolis, MN

    I worked at Old Country Buffet full-time (more than a year)

    Pros

    Is doing a Thorough Job and knows business well

    Cons

    Does not accept easily new ideas and neglects accepting others ideas

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Never Again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in Kennewick, WA
    Current Employee - Line Cook in Kennewick, WA

    I have been working at Old Country Buffet part-time (less than a year)

    Pros

    Nice front co - workers
    Some friendly managers

    Cons

    Doesn't follow the schedule - make you stay overtime all the time
    Cares about looks too much - Fat girls / guys in back, Thin girls in front REGARDLESS of experiences. I have 5+ years waitress experiences, they hired me for kitchen work, which I have no experience in. While they put a new high school girl as a waitress.
    Customers first, Employee Last - That is seriously their motto.
    Poor communication between management
    Some managers are too shy - 4 managers total, all 3 of them would say "I don't know ask the other manager." Even the General manager would say that.
    Poor Training - Very Very poor training. Had to learn it myself
    Bad Hours - Just like the first con, gives you low hours then expects you to stay overtime
    No appreciation - Stayed 5+ hours, no one even said thank you

    Advice to ManagementAdvice

    Work on the "Customers first, Employee Last." Figure out how to do the schedule and don't assume everyone can stay overtime every single shift. Don't do poor training then yell at them for not knowing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful

    Looking to make the quick $

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Old Country Buffet full-time (more than 10 years)

    Pros

    Getting to know the regulars, and doing whatever it would take to make them happy!

    Cons

    The company is all about making the quick $! We created a real favorites menu, which was great! Unfortunately, that didn't last long...came into our fall slowdown in early September which is normal. Company decided the best way to save $ was to cut back the menu offerings. You know what, they were right, we did save the $ that they wanted! They also proved to the guests that they served that they don't care about them. Bottom line is this is a business, and the goal is to make money, but what they are doing is not going to build the business! People come to your establishment with an expectation, and if they don't get what they pay for, they won't be back!! You can't raise your prices and give more to offer, and then take it away because it costs too much (bait and switch)!

    Advice to ManagementAdvice

    One of Buffets Inc. "Core Values" is do what you say! They said we are going to offer the Real Favorites Menu, and we are not going to change the menu just because it cost too much. That was my breaking point, because that is exactly what happened!! Out the door...do what YOU say you are going to do. Nice to see Wedo's sob story on Undercover boss, unfortunately it isn't anything that the typical restaurant goes through every day!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Ghetto

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Old Country Buffet as an intern

    Pros

    Eat as much buffet food during your break...

    Cons

    Cheap workers
    Untrustworthy - The other employees took things from my backpack... I told management and nothing was done to salvage my belongings
    Degrading work

    Advice to ManagementAdvice

    Stop being such arrogant pricks. Treat everyone the same.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Cook in North Dartmouth, MA
    Current Employee - Line Cook in North Dartmouth, MA

    I have been working at Old Country Buffet part-time (less than a year)

    Pros

    Employee Discount, Customers, Social style, experience.

    Cons

    Hours, Treatment, hard work, lots of quiet negativity amongst coworkers

    Advice to ManagementAdvice

    Organize yourselves better!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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