Old Dominion Freight Reviews

Updated June 11, 2015
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3.4
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Approve of CEO
Old Dominion Freight President, CEO, and Director David S. Congdon
David S. Congdon
75 Ratings

Pros
  • Good Pay Good Boss and Co Workers Great Advancement Opportunities (in 12 reviews)

  • Great pay good home time good management (in 8 reviews)

Cons
  • Long Hours, High Stress, Little room for error (in 5 reviews)

  • Often work close to 55-60 hours a week with no overtime pay (in 5 reviews)

More Pros and Cons

122 Employee Reviews

Sort: Popular Rating Date
  1. Terminal was a disaster!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - P&D Driver
    Former Employee - P&D Driver

    I worked at Old Dominion Freight

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Not too many pros, pay was ok, no shortage of work, benefits (but not very good)

    Cons

    Constantly backed up freight, no staging or first in first out organization, freight getting damaged constantly by pissed-off workers, manager turnover, managers without Class A experience making questionable decisions, poor facility and equipment...

    Advice to Management

    Make former truck drivers terminal managers


  2. Helpful (3)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervision
    Former Employee - Supervision

    I worked at Old Dominion Freight full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Have great benefits and pay

    Cons

    Claim to be a fair, and an employer that prides themselves on employees treated like people (family) not a number... not true

    Advice to Management

    Don't just take the Terminal Managers word. Check that there is truth to what they say... ask your employees prior to letting good loyal employees go.


  3. Helpful (1)

    do not burn your bridge where you come from! You most likely will want to go back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver PUP in Portland, OR
    Current Employee - Driver PUP in Portland, OR

    I have been working at Old Dominion Freight full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Pay, a lot of work, stay in shape, company does not make you pay for your own work fuel. That's it folks

    Cons

    Lies, manipulation and ummm more lies..... Hey also they lie and manipulate the system

    Advice to Management

    Integrity check from top to bottom, also buy all new trucks and treat all employees equally


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  5. Helpful (1)

    Dock Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Dock Worker in Greensboro, NC
    Former Employee - Former Dock Worker in Greensboro, NC

    I worked at Old Dominion Freight full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    There are no pros,this company is a bad place to work all around.

    Cons

    good ol boy system in play,if your a new guy expect to get all the bad trucks were you wont meet your bills per hour quota so you dont make it off probation and get stuck making low wages,new hires get treated like dogs unless your a good ol Dixi boy.open door policy is a joke.just got tired of seeing all these good new guys getting the short end of the stick.

    Advice to Management

    Shape up your act David Congdon,and treat all the employees with respect,after all they make you your giant paycheck,your family isnt the only one in the world.


  6. Helpful (1)

    driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Dominion Freight

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great company but saves them self money and puts extra work load on employees

    Cons

    Company is a scam artist always posting now hiring but uses people time and effort to do application in person and they don't hire anyone they have thier own school and promote from within no outsider gets a chance.

    Advice to Management

    Give people a chance. Be honest don't use your employment funds to just run a add hire people..


  7. Helpful (2)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at Old Dominion Freight full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Steady work, great benefits, great pay.

    Cons

    Unprofessional workers, fast turns overs, manager hires fast food people then promotes them to management - criteria unknown.

    Advice to Management

    Formal training
    Update computer systemd


  8. Helpful (4)

    Old Dominion overworks and underpays IT staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Thomasville, NC
    Former Employee - Anonymous Employee in Thomasville, NC

    I worked at Old Dominion Freight

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - Generally pleasant coworkers
    - Informative department meetings
    - Profitable company

    Cons

    - No work/life balance.

    - The natural end result of poor work/life balance, stressful environment, and long weeks are unhealthy, burned out employees. Many, many burned out employees.

    - Many IT employees are underpaid for the work they do. OD needs to update their pay belts and position titles to more accurately reflect industry standards, especially with what they consider some of the 'entry level' positions.

    - 60hr+ weeks were not uncommon, and came to be an unspoken expectation of employees in order to keep up with the massive workload generated by too few employees on certain teams and poor department structuring. Team members that tried to make management aware of this, and seek help or advise improvements, had to be prepared to be given lip-service only, ignored, or worst of all, pushed out of the organization under false pretenses. Witnessed this sort of behavior from multiple managers/directors towards multiple employees. This created an environment where many employees felt as though if they spoke up, or disagreed with management, that they risked their jobs. The open door policy was, frankly, a joke.

    - Likewise, the annual review policy was a joke. Favoritism and cronyism was rampant.

    - Entrenched management, individuals who have been with the organization their entire careers, and many of whom lack basic knowledge of modern IT standards, are failing to research and evolve best practices.

    - Managers with little to no project management experience unsurprisingly have little to no understanding of how long projects may take, how many resources to dedicate, or are willing to understand the complexities behind their requests when advised. Arbitrary goal-post moving is a forgone conclusion. Expect a project to start out poorly explained and due in Q4, have that moved to Q3 two months later, have the entire set of expectations for the project changed in Q2, be asked why the project wasn't done by end of Q2, and summarily receive poor marks for not being able to juggle five heavily involved projects with scarce resources and no clear cut end goal or deadline. All while having multiple additional responsibilities added that are far outside of your purview or original hiring parameters.

    - If you're hired for one job, don't be surprised if somewhere along the way you're asked (read: required) to take on the jobs of 5+ others due to poor employee retention and future planning.

    - Management is more than happy to take credit for employee ideas and successes. Individual recognition/merit of any substance is rare. There's plenty of blame to go around though, and it almost always rolls downhill at OD.


  9. Helpful (3)

    P and D driver Dayton Terminal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - P and D in Dayton, OH
    Current Employee - P and D in Dayton, OH

    I have been working at Old Dominion Freight

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay, and ok insurance but you pay a premium for it. They advertise the highest paid in the industry, but working 60 hours a week with no overtime pay I guess they think we can not do simple math.

    Cons

    All straight time pay, the 401k they advertise they match up to 6 percent. Well thats 1/3 of a percent up to 6 percent, and the profit sharing you might have them contribute about 7 to 9 hundred a year in your 401k with there match and profit sharing.(joke) Insurance is not the best and you pay a lot for what you get. You are pushed to the point of failure and if you mess up one time they want to fire you immediately without hearing your side of the story. Even after yrs of being a top producer. Do not mess up or talk back during the slow season you will be fired for no reason Ive seen it many times, all it takes is a dishonest lady we have working in the office who does billing to fire off and email and you are done. They advertise , non union environment all the time, is that for there benefit or the employees, definitely not the employees, they do not want to pay overtime give decent insurance or any type of pension is why they are so big on being non union. They hire kids for the dock work and train them, meaning a lot of tore up freight being hidden from the customers. Even the dock workers are pushed to were they do a very half way job, and when freight is tore up they deny the customers claim. Seen that many times also.

    Advice to Management

    Actually listen sometimes to the employees instead of just telling them what they want to hear then back to screwing them around a week later.


  10. Helpful (5)

    OD needs to make some changes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Dominion Freight

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Competitive pay, great insurance, 401K options, friendly atmosphere in some areas.

    Cons

    Inconsistencies with management and coworkers, too much favoritism, a lot of discrimination, things not reported or people not held accountable for their actions.
    All employees are given a drivers handbook for a employee handbook. Completely useless if you are not a driver.
    Not much room to advance.
    Poor and very time consuming system(s) for daily tasks. A lot of issues, errors, and computer problems.
    Managers are not properly trained.

    Advice to Management

    Need to be consistent with all employees and managers for positive and negative behavior. It needs to be recognized and dealt with both ways. Don't ignore or direct insubordination while other good employees and managers are penalized unfairly and without cause.
    A lot of employees need to be let go that have been there far too long, cause problems, yet somehow remain in their position.


  11. Helpful (4)

    good ol boys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations
    Current Employee - Operations

    I have been working at Old Dominion Freight full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    pay is good, that's about it.

    Cons

    The good ol boys system isn't working, morale sucks, management spends more time using it's time at work for personal agenda. Nothing is ever good enough, the daily cussing and threatened to be fired is getting old.

    Advice to Management

    Why are you hiring these college kids that have no idea what's going on, why not promote from within.



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