Old Dominion Freight

  www.odfl.com
  www.odfl.com
Work in HR? Unlock Free Profile

Old Dominion Freight Reviews

Updated September 21, 2014
Updated September 21, 2014
71 Reviews
3.2
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Dominion Freight President, CEO, and Director David S. Congdon
David S. Congdon
47 Ratings

Review Highlights

Pros
  • Good Pay Good Boss and Co Workers Great Advancement Opportunities (in 12 reviews)

  • Great pay good home time good management (in 7 reviews)


Cons
  • Often work close to 55-60 hours a week with no overtime pay (in 5 reviews)

  • no over time paid till after 60 hours, old rail road act (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Don't waste precious years of your life on this company. Opportunities for advancement have all but disappeared.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Thomasville, NC
    Former Employee - Anonymous in Thomasville, NC

    I worked at Old Dominion Freight full-time

    Pros

    I honestly can't think of any

    Cons

    Terrible vacation policy
    Clueless management that doesn't listen
    "Open door" policy is a fallacy
    Poor long-range planning
    Professionals are treated like entry-level workers

    Advice to ManagementAdvice

    Look around. Morale is at an all-time low in IT. Everyone is stressed out, frustrated and inadequately trained on the new methodologies and countless tools that have been piled on them.

    Some of your most knowledgeable, loyal senior employees have departed in the past two years. Coincidence?

    Unless problems are acknowledged and big changes made quickly, modernization and certain people in management are going to destroy IT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Senior management has hurt our location!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Old Dominion Freight full-time for more than 8 years

    Pros

    Can't believe how people are treated that do a great job. Management is treated unfairly! Employee's (bad and manipulative ones) are given more credit than managers.
    Sad what has happened here recently, he was great and they(bad employees) couldn't stand it.
    Things had looked up here in the last 2 years. Great boss that actually cared and would listen to employees and fix the things that needed to be fixed for company but the "good old local boys" did it again! They want no change , they don't care about company , .they are selfish along with their motives. Senior management and human resources should think! Not only did they do awful things to him, you Senior management folks got the wool pulled over your eye's. Guess these "good old boys" know how to play you! HUGE MISTAKE YOU MADE!!
    You took the easy way out not the right, can do way. U know, the OD way????Heard that before?

    Cons

    Senior management was told about the "good old boys" and they did not step up to the plate to do what is right! Not much respect for them now!

    Advice to ManagementAdvice

    Think, look at the facts from everyone not just the manipulative people. CAN YOU NOT SEE A TREND HERE?
    Very disappointed that senior management and human resources are not smarter than this.
    Confidence has gone down in senior management over the last month and this location will too, fast!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Buddy system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outbound Supervisor
    Current Employee - Outbound Supervisor

    I have been working at Old Dominion Freight full-time for more than 8 years

    Pros

    Pay is good, if you are in the buddy system you have nothing to worry about.

    Cons

    I'm amazed at how poorly you get treated and threatened to be fired if you don't do work that's not your responsibility.

    Advice to ManagementAdvice

    After using the open door policy, I was threatened to be fired if I ever use it again. Get a clue as to what your managers are doing, it's not all about the numbers at the end of the month.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Dominion Freight full-time

    Pros

    Company is currently on sound financial footing.

    Cons

    No work-life balance, it's mostly work work work. No innovation to handle peak freight cycles. No overtime until sixty hours, line-haul drivers aren't compensated for hours of wait time, breakdown pay is virtually nonexistent. Managers/dispatchers/coordinators are not held accountable for anything. No "blanket" company policy, local management makes its rules as it goes. Company fosters a spiteful nature and seems to be ran by a bunch of amateurs

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Stressful Drudgery for Social Outcasts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Entry Specialist  in  Thomasville, NC
    Current Employee - Data Entry Specialist in Thomasville, NC

    I have been working at Old Dominion Freight full-time for more than a year

    Pros

    Good pay with no higher education requirements.
    Strange working hours might be a good shift for some.
    Great for those who fear social interactions as talking to coworkers during work hours is prohibited.
    Other departments are supposedly better, but generally a minimum of a year to transfer and often take a pay cut.

    Cons

    Never know how long you will have to work until just before the end of your regular shift. OT is mandatory and some weeks you will work 50+ hours, others 36.
    Obvious favoritism by management
    Worst training program, period. You must learn by doing and there is a lot of pressure to pick it up fast. Your pay is extremely low the first six months.
    Constantly changing rules that you must keep up with because if you don't do everything exactly according to them you are fired or your pay is cut because salary is based on accuracy and speed.
    Carpel Tunnel Syndrome is a given if you stay in this position.
    You are chained to your desk for however long your shift is for the night.
    UHC healthcare is only option and they are terrible. They will run you and your docs around in circles to avoid paying anything.
    HR is clueless. They never seem to get the paperwork done for hiring process in a timely manner and some of the questions, especially about your health history, may have been illegal.
    Working hours are hard to adjust to because it isn't 2nd or 3rd shift; it is 2.5. OT and lack of sleep can be stressful for you and anyone you live with.

    Advice to ManagementAdvice

    Don't talk down to employees. I was treated with more respect at my first job in fast food at 16.
    Managers must know what is going on and be able to make decisions, not ask the assistant.
    They should also be able to answer a direct yes or no question.
    Make it clear to new hires just how long it will take to get that big salary that is promised.
    HR is not helpful, especially to those working nights. Get them some additional training and don't have people that are servicing employees that work 24/7 all working 8-5 with lunch from 12-1. Saying email or voice mail is good for communication would be nice if they answered them. It is ridiculous to expect 65+ people to communicate their personal information through an intermediate manager who works partially during the day and can thus face to face with them and as a manager carries the weight to have someone answer a question.
    Get some other options than United Health Care.
    Completely overhaul your IT department and how the system is set up for data entry. This new upgrade in the development stage is a Band-Aid on an arterial gusher. The system is very inefficient and completely backwards in that data entry makes do within the constraints of the system. The end user should dictate what the system can do. The current platform is 20+ years old--that is a dinosaur for any type of technology. Compare the salary of someone in IT with the salary of a high end data entry person. That one IT person can program something that will make at least 75% of data entry department unnecessary.
    Do you realize other departments call data entry "boot camp?" Have you wondered why they do? Why do so many of the promising employees start interviewing to transfer as soon as they can? Do you really believe the high turnover rate is simply because of the shift we work?

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    fantastic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Memphis, TN
    Former Employee - Customer Service in Memphis, TN

    I worked at Old Dominion Freight full-time for more than a year

    Pros

    wonderful company, career driven, top of the line, promote within the company, pay is within standards of industry. I enjoyed working for the company very much.

    Cons

    Some of the management need to remember where they started in the company. Remember the company's family values.

    Advice to ManagementAdvice

    Be fair in stipulations that are put on the terminals

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Unfair place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver  in  Dayton, OH
    Former Employee - Driver in Dayton, OH

    I worked at Old Dominion Freight full-time for more than 3 years

    Pros

    Descent wage comparable to companies in area.

    Cons

    No overtime, benefits are sub standard, and theres no retirement the 401k match is a joke for someone thats not upper management. The Dayton terminal you get ahead buy how well your liked in the office, not buy hard work. Ive seen people fired here because they speak there mind because most people there walk around on egg shells and afraid to say anything for fear of being fired. They have an open door policy that means you can speak your mind behind closed doors, but you better agree with what management there says or you will be on the outside looking in.

    Advice to ManagementAdvice

    Instead of bragging about your low operating ratios caused buy no overtime, benifits or retirement, Giving a few of these things to employees will keep the better ones instead of constant turn over that Ive seen.

    Doesn't Recommend
    Neutral Outlook
  9. 3 people found this helpful  

    Just another company that preaches keeping promises and then doesn't themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Dominion Freight

    Pros

    Great people management was horrible it was you are as good as your last mistake

    Cons

    long days and never good enough

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    Ten years wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - P&D Driver At Old Dominion Freight Line  in  Denver, CO
    Former Employee - P&D Driver At Old Dominion Freight Line in Denver, CO

    I worked at Old Dominion Freight full-time for more than 10 years

    Pros

    Its a job if your in desperate need of one. The pay is reasonably comparable to industry standards once you've attained your 3 year mark. Below average until that time.

    Cons

    Mandated 12-14 hours a day, No overtime, No advancement, No work/ home balance, very poor employee relations, management, from executive to local, has a "do it or else" attitude towards all employees. I worked for OD for over 10 years. Have 23+ years experience in the industry in all areas except upper management. When health concerns (caused from the job) made it almost impossible to continue driving, I was told that no other jobs or advancement into another position was available. Even though 2 dock positions and 2 city dispatch positions were open.

    Advice to ManagementAdvice

    You claim the OD is a "family" company. Please act like it then. Stop treating your employees like equipment to be used then discarded. Invest in your current employees advancement. Abandon the "good old boy" attitude. Above all please stop stepping on your employees just to make a buck. After all your employees are the ones who did the work to make OD an industry leader.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    I think they were a great company once.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - P&D Driver  in  Portland, OR
    Former Employee - P&D Driver in Portland, OR

    I worked at Old Dominion Freight full-time for more than 5 years

    Pros

    The tractors are in good condition. If you don't want to think for yourself, and you want to spend more time jumping through hoops than getting things done, this is the job for you.

    Cons

    They have no loyalty to their employees. They fire employees at the first sign of trouble to limit liability (I'm not speaking of myself). They do not pay overtime in Oregon because they don't have to. Where they don't have to pay overtime, drivers work long days. Where they do have to pay overtime, employees work 8 hours. They care about production numbers more than safety and reasonable working conditions. If you are willing to run way too fast and skip lunch, they like you. That is until you have an accident because you were running too fast. Then you are generally fired.

    Advice to ManagementAdvice

    You still say that you are a family. But you have become a micro managing, technology happy company that doesn't let smart people act on behalf of the company. Doers are not encouraged to be doers any longer. They feel beat down. Stop it! That's not what made you great. It was great people who were treated with respect and were therefore proud to work for you that made you great.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

Old Dominion Freight Photos

On the dock

+ Add Photo

Worked for Old Dominion Freight? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.