Old Dominion Freight Reviews

Updated April 20, 2015
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3.5
104 Reviews
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Old Dominion Freight President, CEO, and Director David S. Congdon
David S. Congdon
66 Ratings

Pros
  • Good pay with no higher education requirements (in 12 reviews)

  • Great pay good home time good management (in 8 reviews)

Cons
  • Long hours because they weren't fully staffed (in 5 reviews)

  • Often work close to 55-60 hours a week with no overtime pay (in 5 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. operation manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, KS
    Current Employee - Anonymous Employee in Kansas City, KS

    I have been working at Old Dominion Freight full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great company and good place to work

    Cons

    needs better bonus program for supervisors

  2. P&D truck driver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - P&D Driver in Casper, WY
    Current Employee - P&D Driver in Casper, WY

    I have been working at Old Dominion Freight full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    per hour pay is good compared to the competition. overall good company to work for.

    Cons

    no overtime till after 60 hours. exceptions and damages on freight are a lengthy process.

    Advice to Management

    improve the exceptions and damages to be more efficient for the drivers.

  3. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA

    I worked at Old Dominion Freight full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Steady work, great benefits, great pay.

    Cons

    Unprofessional workers, fast turns overs, manager hires fast food people then promotes them to management - criteria unknown.

    Advice to Management

    Formal training
    Update computer systemd

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  5. Helpful (1)

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Dominion Freight

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast paced, unlimited hours and interesting people to work with. Great pay and benefits for the industry. Exponential growth for this company and ultimate job security for a run of the mill job.

    Cons

    The harder you work the more you do, and there is no pay incentive for working harder and more than coworkers. Management has a hard time listening and implementing great ideas from employees under them.

    Advice to Management

    Listen and implement.

  6. Helpful (1)

    Old Dominion overworks and underpays IT staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Thomasville, NC
    Former Employee - Anonymous Employee in Thomasville, NC

    I worked at Old Dominion Freight

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    - Generally pleasant coworkers
    - Informative department meetings
    - Profitable company

    Cons

    - No work/life balance.

    - The natural end result of poor work/life balance, stressful environment, and long weeks are unhealthy, burned out employees. Many, many burned out employees.

    - Many IT employees are underpaid for the work they do. OD needs to update their pay belts and position titles to more accurately reflect industry standards, especially with what they consider some of the 'entry level' positions.

    - 60hr+ weeks were not uncommon, and came to be an unspoken expectation of employees in order to keep up with the massive workload generated by too few employees on certain teams and poor department structuring. Team members that tried to make management aware of this, and seek help or advise improvements, had to be prepared to be given lip-service only, ignored, or worst of all, pushed out of the organization under false pretenses. Witnessed this sort of behavior from multiple managers/directors towards multiple employees. This created an environment where many employees felt as though if they spoke up, or disagreed with management, that they risked their jobs. The open door policy was, frankly, a joke.

    - Likewise, the annual review policy was a joke. Favoritism and cronyism was rampant.

    - Entrenched management, individuals who have been with the organization their entire careers, and many of whom lack basic knowledge of modern IT standards, are failing to research and evolve best practices.

    - Managers with little to no project management experience unsurprisingly have little to no understanding of how long projects may take, how many resources to dedicate, or are willing to understand the complexities behind their requests when advised. Arbitrary goal-post moving is a forgone conclusion. Expect a project to start out poorly explained and due in Q4, have that moved to Q3 two months later, have the entire set of expectations for the project changed in Q2, be asked why the project wasn't done by end of Q2, and summarily receive poor marks for not being able to juggle five heavily involved projects with scarce resources and no clear cut end goal or deadline. All while having multiple additional responsibilities added that are far outside of your purview or original hiring parameters.

    - If you're hired for one job, don't be surprised if somewhere along the way you're asked (read: required) to take on the jobs of 5+ others due to poor employee retention and future planning.

    - Management is more than happy to take credit for employee ideas and successes. Individual recognition/merit of any substance is rare. There's plenty of blame to go around though, and it almost always rolls downhill at OD.

  7. Helpful (1)

    Dock Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Dominion Freight

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good pay, If you work hard you will get pay better

    Cons

    Lot of hours if you are full time, You will mostly work 12hrs a day or 10

    Advice to Management

    If you do your work they wont bother you

  8. Helpful (2)

    Would've been great but poor local leadership and nepotism destroyed the terminal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Dominion Freight

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Money, no shortage of work.

    Cons

    Terrible employees are let by (management included ) are given a pass. While the ones who are making sure that promises get delivered are hounded and told they failed. Too many "legacy" characters in the fold. Probably totally different at smaller terminals.

    Advice to Management

    Draw the line in the sand, focus on each persons results, find those not delivering and cut them loose.

  9. Hard to get hired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Haul Driver in Indianapolis, IN
    Current Employee - Line Haul Driver in Indianapolis, IN

    I have been working at Old Dominion Freight

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good company who cares about training and delopment

    Cons

    Very busy fast paced not enough time to really care.

    Advice to Management

    Hire more people

  10. Great place to work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Carson, CA
    Current Employee - Anonymous Employee in Carson, CA

    I have been working at Old Dominion Freight

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay, no micro managing everyone is helpful

    Cons

    Night shifts and not alot of hours

    Advice to Management

    Keep up the good work

  11. Helpful (2)

    P and D driver Dayton Terminal

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - P and D in Dayton, OH
    Current Employee - P and D in Dayton, OH

    I have been working at Old Dominion Freight

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Decent pay, and ok insurance but you pay a premium for it. They advertise the highest paid in the industry, but working 60 hours a week with no overtime pay I guess they think we can not do simple math.

    Cons

    All straight time pay, the 401k they advertise they match up to 6 percent. Well thats 1/3 of a percent up to 6 percent, and the profit sharing you might have them contribute about 7 to 9 hundred a year in your 401k with there match and profit sharing.(joke) Insurance is not the best and you pay a lot for what you get. You are pushed to the point of failure and if you mess up one time they want to fire you immediately without hearing your side of the story. Even after yrs of being a top producer. Do not mess up or talk back during the slow season you will be fired for no reason Ive seen it many times, all it takes is a dishonest lady we have working in the office who does billing to fire off and email and you are done. They advertise , non union environment all the time, is that for there benefit or the employees, definitely not the employees, they do not want to pay overtime give decent insurance or any type of pension is why they are so big on being non union. They hire kids for the dock work and train them, meaning a lot of tore up freight being hidden from the customers. Even the dock workers are pushed to were they do a very half way job, and when freight is tore up they deny the customers claim. Seen that many times also.

    Advice to Management

    Actually listen sometimes to the employees instead of just telling them what they want to hear then back to screwing them around a week later.

Old Dominion Freight Photos

On the dock

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