Old Navy Reviews

Pros

They are usually flexible with time off requests, but god forbid you need to request off a Saturday or Sunday.

Cons

They say they will work with your school schedule if you turn it in at a reasonable time, yet I was scheduled at least three times a week during hours that I had class. Having people cover your shifts is a joke because you get looked down upon for it.

Selling Old Navy Cards to people is just part of the retail game, but at Old Navy if you don't sell at least one a month, you get written up, and after a few months you can be terminated... Even if you work as part of their shipment crew, starting at 6am and ending at 10am, meaning you are lucky to see one customer a week and are expected to sell them a card... Not realistic.

Recently, as per their jump towards social media, all employees are hounded to force customers to try and 'like' the store on Facebook, and to use their personal social networking accounts to coerce their friends into doing the same, which is absolutely absurd.

Also, I was hired on as a regular employee not a seasonal employee and promised 20-25 hours a week, which was consistent until after holidays, where I was lucky to come out with 10-15 hours a week. Thanks for paying me gas money to get back and forth.

Further, the management chain is an absolute joke. I have seven different 'managers' who frankly, get less and less intelligent as you go up the chain.

Advice to Senior Management

Pay more attention to the way your employees react to some of the ridiculous decisions you make. Perhaps that will help you promote a workplace that doesn't revolve around high-school drama, that is often started by some of your 'management' staff.

Secondly, treat your employees not by a generalization of the type of people you usually hire, but by their own individual skill sets and personalities. Treating someone who has a bachelors degree in Economics, as if they were a five year old needing direction to finish the simplest of tasks, is not the most efficient way of communication nor task assignment.

 Thirdly, if you're going to put someone in a leadership position, it's probably a good idea to make sure they know what it is they are meant to be doing, instead of showing up every morning and trying to pass blame on one of the other seven 'managers' for not doing their part to make sure you didn't have to actually apply yourself to your job.

Pros

- great employee discount
- coworkers are pretty chill, most are highschool/college students
- some cool managers

Cons

- pay
- heavy push on signing up customers for old navy card. it gets annoying having to ask and people get annoyed by you even asking.
- they will fire you in the most unprofessional manner: they will stop putting hours on your schedule. thats it.
- favoritism by managers (heavy)
- customers are crazy. youll either be annoyed or have a good story to tell (mostly annoyed)
- associates treated like slaves sometimes
- seniority does not matter

Advice to Senior Management

stop playing favorites. it's incredibly obvious and it just makes you seem unprofessional. help the associates more and do not punish them when they do not get credit cards, which is by no means based on skill just dumb luck. also, stop firing people by not even telling them. grow some balls.

Pros

Great discount
Flexible hours/availability which works well if you have another job or go to school
Lots of friendly employees
Management tries hard to make sure everyone gets a few shifts a week

Cons

The push to get people to sign up for credit cards

Pros

Great employee discount. Fun atmosphere to work in. Work schedules emailed to you at home. Request for time off work given usually.

Cons

Hours given on basis of ability to get customers to sign up for in store credit card. Retail area always a mess

Advice to Senior Management

Give more one on one training to new hires. Train employees on all aspects of store (retail area, backroom, cash register)

Pros

Very fun place to work. Constantly moving around so time flys by very quickly. Great coworkers who routinely pulled their own weight.

Cons

Listening to the same music over and over for a month until the store puts in new music that your ears have to suffer listening to for the next thirty days.

Advice to Senior Management

Management whom I regularly encountered while at Old Navy were fair, made the job fun, and routinely gave emplyees progress reports.

Pros

regular starting pay..
flexible to work around hs and college schedule
great team
give you lots of gift cards when opening credit cards!!!

Cons

horrible training
make you open cards (which quite frankly goes against customer service)
worst return policy
changes you for the worst
made me unpatient with many people
some people that dont deserve a position surprisingly receive promotions!

Advice to Senior Management

Need to definitely work on training!!!!

Pros

employee discount, compatible with school schedule

Cons

no room for advancement and it can get overwhelming

Advice to Senior Management

favoritism is not the way

Pros

Flexibility, 401k, friendly people, good discount

Cons

Traveling, multiple stores of responsibility, few cameras no PT Z, little pay, "glorified associate" if its not busy, fold something

Advice to Senior Management

Better pay more feedback, we are agents not pack mules

Pros

The discount for all three brands is pretty great. I also really like the brand and concept of Old Navy - it's bright, fun and has lots of energy. And it's very casual - you can roll in wearing crumby jeans and a hoodie if you want. Way different from working at Kohl's and Walmart.

Cons

I transferred into this location from another ON. I didn't work here for long because it was a major gossip hub. Also, management play favorites and if you aren't one of them, don't expect any growth opportunities. Even if you work you're butt off, you better get some credit cards or else they will cut your hours. I'm sure this happens everywhere in retail, but it sure seemed commonplace at this location. Good luck.

Advice to Senior Management

Senior management does a good job here for the most part, but they give a lot of free reign to the specialists who abuse their power and throw their weight around for amusement. Advice for entry-level management: Acknowledge and praise (sincerely) all your employees. Help them find their gifts and assets instead of berating them with condescending tones. Good employees are only as good as you teach them to be.

Pros

-Depending where you work (Location/City wise), Old Navy is a good company to work for.
-15 Min. break is a payed break
-Managers are helpful
-Co-workers are fun and energetic to work with
-Depending on how big the store is, it sure keeps you busy for a long hours
-Great for High School students as well as college
-DOE compensation, but is usually higher than minimum wage
-Music gets you moving fast or slow depending on the beat (maybe it's just me)
-Experienced Co-workers are ALWAYS there to help new hires

Cons

-Sometimes Managers can be cranky and want you to do not just multiple things but ALL OF THE THINGS even when you haven't finished what you're supposed to do.
-SOME sales associate who are more experienced and have been working there for years think they are higher than the managers and often yell at you for not completing the task super fast
-Customers are CRAZY AND WEIRD. They can tell who are the new hires and will "play around with you" meaning they will ask hard questions/help on your very first day!
-VERY HECTIC and messy store during the weekends, but the weekdays are really slow and nothing special.
-Have to work on Thanksgiving

Advice to Senior Management

Please talk to your experienced customer service associate to treat the new hires as fellow co-workers, not slaves because they too were ones a new hired people and did not know what to do on their first day. Managers need to know how to give out instructions thoroughly and answer questions from new hires precisely WITHOUT being rude especially on a very busy holiday season.