Old Navy Reviews

Updated July 25, 2015
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3.7
Rating Trends
Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
20 Ratings

Pros
  • Plus- that you get discount at gap and banana republic (in 103 reviews)

  • Employee discount for all GAP branches was good (in 138 reviews)

Cons
  • Highly pressured to sell credit cards (in 137 reviews)

  • No work life balance 10-17 hr days (in 34 reviews)

More Pros and Cons

58 Employee Reviews

Sort: Popular Rating Date
  1. Loved working there, good first job.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Experience Associate in Torrance, CA
    Former Employee - Customer Experience Associate in Torrance, CA

    I worked at Old Navy

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Management is nice, very diverse, accepting , and comfortable place to work. Casual dress code and awesome employee discount, including other Gap Inc stores.

    Cons

    Nothing bad about the company or location, customers can be rude and demanding but that's with any profession when you work with the general public.

    Advice to Management

    Keep doing what you're doing. One note, try to get more working walkies, that was a hassle, and made the job a little harder.


  2. Great place to grow

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager of Merchandising in Los Angeles, CA
    Current Employee - Assistant Store Manager of Merchandising in Los Angeles, CA

    I have been working at Old Navy

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    I've worked my way up from Sales Associate, to Pricing Specialist, to Merchandising Manager, to Assistant Store Manager. Working as a sales associate was great while I was in school, but Old Navy has proven to be a great place to grow professionally since I've graduated college. I have established a great network of support, especially 2 people that will be life long professional mentors to me. I feel well compensated, supported in my work-life balance, and well trained and provided with resources for success.

    Cons

    While working in the store, retail hours are always a bit of a bummer--inconsistent, early mornings, late nights, weekends, holidays, etc. You will find this with any retail company, though.

    Advice to Management

    Bridge the gap between headquarters and store level--sometimes ideas at corporate really don't make sense once in the store and in action.


  3. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Brea, CA
    Current Employee - Sales Associate in Brea, CA

    I have been working at Old Navy part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Busy, fast paced, awesome crew, surrounding area, environment is always kept clean, friendly management

    Cons

    It gets really really busy!


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  5. Helpful (1)

    Positive and fun!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seasonal Sellebrity in Westminster, CA
    Current Employee - Seasonal Sellebrity in Westminster, CA

    I have been working at Old Navy part-time (Less than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Discounts (including the Gap, Banana Republic, and other stores they partnered with), the employees, really fun environment! There's contests and other incentives for employees. We can dress in association with certain sales/events, example: this weekend there was a huge sale on pajamas so we were urged to wear pajamas, we are urged to wear a red shirt we own or the one they handed out for black Friday every weekend through the holidays. Is a lot of fun, I love working here!

    Cons

    Not to much to complain about, maybe I'll be writing another review in a few months. I guess I'd have to say lack of hours (I am seasonal for now, that may change if they keep me and my performance or seniority) & recovering sections (especially holiday time it gets really messy and go-backs are ridiculous).

    Advice to Management

    Offer me a leader position in a month or 2!!! I know you won't know who I am but I'm gonna put that thought out there.


  6. I was promoted to ops. manager. The store I'm at now is a disaster. Beware of inexperienced store managers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Burbank, CA
    Current Employee - Operations Manager in Burbank, CA

    I have been working at Old Navy full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    It can be a fun environment if you work with pleasant coworkers.

    Cons

    There is no work-life balance if you are a supervisor/manager.


  7. Helpful (1)

    Love my job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service & Training Manager in Los Angeles, CA
    Current Employee - Service & Training Manager in Los Angeles, CA

    I have been working at Old Navy full-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - abundance of resources - company shows they care - close team - great pay - lots of opportunity to grow - some new technology

    Cons

    - slow POS systems that break down a lot - charity events take up a lot of time - lots of tasks; sometimes not enough time

    Advice to Management

    Update our systems PLEASE!


  8. old navy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cash Handler in Orange, CA
    Former Employee - Sales Associate/Cash Handler in Orange, CA

    I worked at Old Navy part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good pay, fun work, nice people, employee discount made buying clothes easier. Incentives when selling old navy cards, easy to move up

    Cons

    at times the work can be slow and boring. depending on the location the store may not be around for long i have seen many locations shut down while working for old navy.


  9. SALES ASSOCIATE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA

    I have been working at Old Navy

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    ·flexible hours ·discount on merchandise

    Cons

    dealing with angry customers


  10. fun place to work

    Former Employee - Customer Service in Whittier, CA
    Former Employee - Customer Service in Whittier, CA

    I worked at Old Navy (Less than a year)

    Pros

    Friendly environment, good music playing, and good for students

    Cons

    i honestly liked everything about it. Nice manegement,

    Advice to Management

    keep it up.


  11. Sellebrity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sellebrity in Beverly Hills, CA
    Current Employee - Sellebrity in Beverly Hills, CA

    I have been working at Old Navy part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great environment nice co workers

    Cons

    4 hour shifts for part time

    Advice to Management

    Great job



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