Old Navy Reviews

Updated May 25, 2015
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3.4
1,808 Reviews
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Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
476 Ratings

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 103 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 138 reviews)

Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 137 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 34 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchant in San Francisco, CA
    Current Employee - Merchant in San Francisco, CA

    I have been working at Old Navy full-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Great place to work, the team is very positive and supportive of growth. Recently a management shift that has made it a much better place to work.

    Cons

    The cafeteria is bad, and there is no real food nearby except subway. However, there will be more new places to eat soon.

    Advice to Management

    Invest in a better cafe - food really can be a motivator, or demotivation. I'd be happy seeing more food trucks.

  2. Merchandising Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Specialist in Hilliard, OH
    Current Employee - Merchandising Specialist in Hilliard, OH

    I have been working at Old Navy part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great environment, core values of the company, benefits and standards

    Cons

    the heirarchy of management needs revamped and expectations revised to reflect a salary that would be substantial for the unwritten tasks and responsibilities given

    Advice to Management

    Include specialists in store operations more. Communicate company and store changes more efficiently and in a timely manner.

  3. fun place to work

    Former Employee - Customer Service in Whittier, CA
    Former Employee - Customer Service in Whittier, CA

    I worked at Old Navy (Less than a year)

    Pros

    Friendly environment, good music playing, and good for students

    Cons

    i honestly liked everything about it. Nice manegement,

    Advice to Management

    keep it up.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pricing Specialist in Bee Cave, TX
    Current Employee - Pricing Specialist in Bee Cave, TX

    I have been working at Old Navy full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The benefits and the team work

    Cons

    Its just to far from my new place

    Advice to Management

    I have a open availability,willing to learn new things, and always putting customers first.

  6. Seasonal worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Employee in Chicago, IL
    Former Employee - Seasonal Employee in Chicago, IL

    I worked at Old Navy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The employees are very friendly towards staff and customers ,helpful,and work well as a team.

    Cons

    I have no complaints for the most part.

    Advice to Management

    keep up the great work.

  7. Pricing Specialist Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work/life balance
    Great benefits
    Excellent discount
    Flexible Hours
    Great Management

    Cons

    Lower pay for amount of work expected
    No Benefits for Pricing Specialist
    Not considered full time position despite being a key holder and an active store leader

  8. Managers and coworkers are all lots of fun and the whole experience is great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seasonal Sellebrity in Lacey, WA
    Current Employee - Seasonal Sellebrity in Lacey, WA

    I have been working at Old Navy (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    50% discount on anything in store
    Great management
    Friendly coworkers
    Good customers
    Easy interviewing

    Cons

    Lots of folding
    Only seasonal
    School season
    I really can't think of anything else off the top of my head

  9. Helpful (1)

    Excellent Flexibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Old Navy (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    They worked with me on my flexible scheduling needs.
    My number of hours stayed pretty consistent.
    Great management team at my store.
    Decent pay for entry level position.

    Cons

    None! I was really happy working here as a part time job during college. The store manager allowed me to work during my college breaks and on various weekends that I could come home with no issue.

  10. Logistics and Pricing Specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time

    Recommends
    Recommends

    Pros

    I really enjoy the flexibility the management has graced us with. Fantastic work crew.

    Cons

    Because it is retail it can be very hard to get consistent hours.

  11. Easy to get hired if you're the right fit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Brand
    Great Employee Discount
    Great Team (Depending on Location)
    Amazing Transfer Program
    Helpful Management
    Easy Interview Process

    Cons

    Work can be boring
    Very Repetitive
    Deal with difficult customers
    Some supervisors expect too much out of new hires

    Advice to Management

    Take the time to make sure your employees are properly trained in everything they need to know to be able to succeed in the company.


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