Old Navy

  www.oldnavy.com
  www.oldnavy.com

Old Navy Reviews

Updated November 21, 2014
Updated November 21, 2014
1,449 Reviews
3.3
1,449 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
363 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 99 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 133 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 133 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pros and Cons to working in this retail area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandiser
    Current Employee - Visual Merchandiser

    I have been working at Old Navy full-time (more than 3 years)

    Pros

    The people for the most part make it or break it. Great employee discounts!!!! Room for bonuses on the management side. Dress code is very laid back.

    Cons

    Pay can be on the low side especially for the amount of work you do. Almost every Old Navy store is hard on recovery. If you start off on the retail side it will be difficult to jump into corporate.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Old Navy full-time (more than 10 years)

    Pros

    Great pay
    Fun Environment
    Challenging Work
    Great peer environment
    Ability to use creativity
    Promotes from within
    Passion for volunteerism & social responsibility

    Cons

    Upper management changing priorities
    No work/life balance
    Losing the fun through increased pressure

    Advice to ManagementAdvice

    Less last minute changes

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Great experience for starting out in retail

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    I really enjoyed the experience that Old Navy gave me, as a preview into retail sales. From training to sales reward programs, it really makes it a fun and rewarding experience. The schedules were extremely flexible, which was perfect for my student schedule.

    Cons

    There was a lot of favortism at our store, and if you didn't achieve that status then you were given a lot of busy work and not the best shifts.

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sellebrity in Portage, MI
    Current Employee - Sellebrity in Portage, MI

    I have been working at Old Navy part-time (less than an year)

    Pros

    The managers are the best I've ever had, and the people who work here are easy to get along with. You can develop really good relationships here. Management is very supportive and encouraging. It's a very comfortable and open relationship between sellebrities and their managers. Good discount. 25% at ON, 50% at Gap & Banana. If you work hard and show initiative, you will get more hours and trusted with more responsibility. Outgoing personalities thrive in this environment. Higher hourly pay than most part time jobs. Flexible hours.

    Cons

    Customers can be a pain. Store is almost always in disarray in some way. Can get tedious.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was a really good first retail job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sellebrity in Jonesboro, AR
    Former Employee - Sellebrity in Jonesboro, AR

    I worked at Old Navy part-time (less than an year)

    Pros

    Great job, great atmosphere, good people

    Cons

    too pushy with ON cards. If you don't make quota for the week you get wrote up. 2x fired

    Advice to ManagementAdvice

    Too pushy about Old Navy Cards! You shouldn't have to agravate customers to apply for one.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Perfect way to start your career. Gain knowledge of business strategies.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    great atmosphere. meet new people.

    Cons

    scheduling conflicts. training. low compensation for entry level positions

    Advice to ManagementAdvice

    talk to the employees that are in the store. find out ways on how to improve the company. what works? what does not?

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Fun working environment but hard customers to deal with (foreign)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Commerce, CA
    Former Employee - Sales Associate in Commerce, CA

    I worked at Old Navy part-time (less than an year)

    Pros

    Fun working environment, employees were nice, always kept busy.

    Cons

    pay, hours, and rude customers

    Advice to ManagementAdvice

    give your employees more hours and stop playing "favorites"

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Old Navy part-time (more than 3 years)

    Pros

    Coworkers - They either make your job amazing or horrible. I was lucky with amazing coworkers.
    Managers - Pretty chill for the most part and fun
    Pay - For a first time job it was pretty decent

    Cons

    Raises never were balanced. A lot of new people would get payed more than the people they asked to train them.
    They seem to forget that you are working their and going to school. So main focus should be school not work.
    You are easily replaced, so don't feel like you owe them something.

    Advice to ManagementAdvice

    Relax sometimes, I get it, it gets stressful at times but as a sales associate, this isn't my full time job. I'm a full time student first.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Associate Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Manager in Houston, TX
    Former Employee - Associate Manager in Houston, TX

    I worked at Old Navy full-time (more than an year)

    Pros

    Good pay, great discounts.

    Cons

    Clothes is poor quality. Customers make mess. Stay late working.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Excellent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time

    Pros

    Very friendly, Up beat environment

    Cons

    Impatient customers , Busy hours

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