Old Navy Reviews

Updated September 12, 2014
Updated September 12, 2014
1,328 Reviews
3.3
1,328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
326 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 90 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 120 reviews)


Cons
  • you will only become a cashier if you get customers to open old navy credit cards (in 123 reviews)

  • They don't offer any unpaid time off or paid benefits to part time employees (in 60 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Love my job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service & Training Manager  in  Los Angeles, CA
    Current Employee - Service & Training Manager in Los Angeles, CA

    I have been working at Old Navy full-time for less than a year

    Pros

    - abundance of resources
    - company shows they care
    - close team
    - great pay
    - lots of opportunity to grow
    - some new technology

    Cons

    - slow POS systems that break down a lot
    - charity events take up a lot of time
    - lots of tasks; sometimes not enough time

    Advice to ManagementAdvice

    Update our systems PLEASE!

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Great place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service & Training Manager  in  Tucson, AZ
    Former Employee - Service & Training Manager in Tucson, AZ

    I worked at Old Navy full-time for more than a year

    Pros

    Fun atmosphere.
    Great opportunities for learning and growth.
    Full time benefits are great.
    Some part time benefits are available.

    Cons

    Company changes direction too often.
    Upper leadership (district and up) don't always have store experience.
    Work/life balance is tough...which is expected of a retail job.

    Advice to ManagementAdvice

    Corporate should really dive into store operations as to not set out unrealistic expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Passion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy

    Pros

    Old Navy had such a welcoming attitude towards employees and their customers. Not only do you get experience in sales, you get experience interacting with other humas on a positive level.

    Cons

    Dealing with unhappy customers is always a little stressful. But with the right attitude, you can really turn the experience into a learning moment.

    Advice to ManagementAdvice

    I would suggest training everyone on the register so there is enough back up. I would also suggest having everybody work a shipping shift so everyone understand all the merchandise is laid out.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Awesome

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy

    Pros

    Good company with new clothes. Easy but not a career as it is retail

    Cons

    Retail has you working on weekends. Flexible management helps but customers can be rude

  6.  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Old Navy part-time for more than a year

    Pros

    They work well with my schedule, and the managers genuinely care. This was my first job, and one of the only places willing to hire a sixteen year old. The team is fantastic and the atmosphere is fun.

    Cons

    The job does get monotonous and a little boring after a while, but that can go for almost any retail job.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy full-time for more than a year

    Pros

    Company allows you to run the business.

    Cons

    Lot of employee turn over

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Better than expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Experience Associate- Sellebrity  in  Atlanta, GA
    Current Employee - Customer Experience Associate- Sellebrity in Atlanta, GA

    I have been working at Old Navy part-time for less than a year

    Pros

    The environment and vibe is really cool. All of the employees get along reeaallllyy well. Management is really understanding and willing to work with their employees. The company values their customers and pay id nice for it to be a part-time position.

    Cons

    The customers never want to leave the store when it's time to close so it makes closing take longer and I don't like how employees are pressured to sell ONCs (Old Navy Cards).

    Advice to ManagementAdvice

    Better training for new employees and getting to know the team before starting would be helpful.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Awesome Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Specialist  in  Denver, CO
    Current Employee - Merchandising Specialist in Denver, CO

    I have been working at Old Navy part-time for more than a year

    Pros

    Management, lots of hours to those who work for them, opportunity for advancement, community awareness, good discount

    Cons

    Sometimes it's hard to get transferred to another store for advancement. If your manager likes you, they may want to keep you in their own store making advancing quickly a bit hard at times.

    Advice to ManagementAdvice

    Watch for talent in your stores and accelerate it. Cash handlers and lower level management are often looking to move up!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    First job, seven years with company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy

    Pros

    Flexibility with scheduling (a little less so if you are in a management position), FUN work environment, great management- at least at the stores I worked in.

    Cons

    Retail hours- weekends and holidays especially but anyone going into a retail job should expect this. Some upper management go crazy with pushing numbers but cutting payroll.

    Advice to ManagementAdvice

    Don't cut payroll so drastically and expect the same level of task completion/goal reaching.

  11.  

    People who truly care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Old Navy part-time for more than 5 years

    Pros

    The Old Navy I work at has great managers who truly care about their employees and their customers. It's a good company to move up the ranks in. They're also extremely flexible when it comes to hours. The employee discount is AMAZING.

    Cons

    The pay is not that good. If this was a full-time job for me, it would be unacceptable. Scheduling is the one thing I truly hate. You often don't have the next week's schedule (starting on Sunday) until Thursday, so it's hard to plan ahead.

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for Old Navy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.