Old Navy Reviews

Pros

Discounts @ Old Navy, Gap & Banana Republic
Nice coworkers
Get to help customers that appreciate it
Flexible hours
Casual dress code

Cons

Constant push to get customers to open credit cards or you'll be put on the 'wall of shame' list.
Messy customers who leave all the clothes of the floor in the dressing room.
Few hours scheduled, cannot survive on only 4 hours pay per week!
Lack of consistant training - everyone told different procedures to follow.
Store layout changes weekly making it difficult to help customers find things or put clothes back quickly, especially if you're only in the store 4 hours a week.
Having to answer the phone while cashiering.

Advice to Senior Management

Have a consistant training program for all employees - e.g. employee procedures handbook.
Provide a realistic # of scheduled hours per week.
Offer an incentive for those who open ONCs.
Have the store layout change less frequently - frustrating to customers & employees and inefficient.

Pros

Fun environment, respectful of lifestyles and individuals, large company with potential for ladder climbing, flexible hours,

Cons

no real opportunity for advancement

Advice to Senior Management

I found that store opportunities that I showed interest in were not made available for me to apply to if management had no interest in filling it. I received the highest possible annual raise for performance, yet new opportunities were held away from me. District management should be more thorough in overseeing oddities in stores.

Pros

Felixable schedule, room for growth

Cons

Having to work during holidays

Pros

Flexable hours for students and parents

Cons

Hard to advance within the company

Advice to Senior Management

Please hire more loyal employees.

Pros

Great Discounts and Very Easy

Cons

It gets Really Repetitive and old

Advice to Senior Management

Management is good at this location just some communication issues at times

Pros

The associates at Old Navy are nice.

Cons

Old Navy needs to improve on its clientele.

Advice to Senior Management

Improve on clothes

Pros

Flexible work schedule
Nice environment if you hire the right associates
Fun to merchandise the clothing and make things look great

Cons

Cliques
District Managers are now laid off and replaced by Regionals who are re-titled "market managers". 15% of the company's district managers were laid off.
No room for growth

Advice to Senior Management

Listen to your store managers.

Pros

Fun Environment, nice people, looks good on a resume, customers are generally nice and understanding,managers are nice for the most part

Cons

Little to no training, unrealistic expectations (told to do work in an amount of time that it could never get done in),too much emphasis on getting the OCCs (people who never worked the cash register were getting chewed out for not getting any)

Advice to Senior Management

Give people more training. Don't hire so many people during the holidays. Have a little bit more understanding when it comes to your credit cards.

Pros

good discount
lax dress code
nice co-workers

Cons

higher management takes forever to get things done
too much focus on the credit card sales and not enough on employees skills elsewhere
they hire management from outside the company - rarely promote from within if at all

Advice to Senior Management

Actually offer opportunities to move up, many associates are asking for more responsibility and you don't give it to them while you sit and complain that you need more people to do exactly what they are asking to do. Upper management needs to spend time talking to employees when they visit the stores instead of spending the entire time with the managers.

Pros

Very good pay, sometimes provided food for lunch, you will encounter really nice people.

Cons

Doesnt really care about employees, blows you off when you have a problem, some managers had attitudes.

Advice to Senior Management

Needs to hire more managers that know how to run the store better, needs to treat the employees better.