Old Navy Reviews

Updated October 17, 2014
Updated October 17, 2014
1,382 Reviews
3.3
1,382 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
340 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 98 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 130 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 131 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    As a part of GAP Inc; Old Navy is an overall good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Detroit, MI
    Current Employee - Store Manager in Detroit, MI

    I have been working at Old Navy full-time (more than 10 years)

    Pros

    Great benefits, flexible schedule, room for internal advancent.

    Cons

    Constantly migrating job descriptions, job titles and areas of responsibility. Very bad work/life balance.

    Advice to ManagementAdvice

    Old Navy is great for families to shop, but not to work.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Irvine, CA
    Former Employee - Sales Associate in Irvine, CA

    I worked at Old Navy part-time (more than 3 years)

    Pros

    You get discounts to old navy, the gap and banana republic. The music played is upbeat. During big promotions, you usually get a staff tee shirt, which you can then use as a gym shirt later!

    Cons

    Hours can vary widely, managers often give the most hours to those who sign up the most people for an Old Navy card, however, if I'm only working 10 hours a week, how am I supposed to get as many opportunities?

    Doesn't Recommend
    No opinion of CEO
  3.  

    great experience and friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Sales Associate in Brooklyn, NY
    Former Employee - Cashier/Sales Associate in Brooklyn, NY

    I worked at Old Navy part-time (more than 3 years)

    Pros

    great staff and management....fun place to work

    Cons

    holiday time is very busy

    Advice to ManagementAdvice

    keep encouraging employees

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    My experience was horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facilitator in Raleigh, NC
    Former Employee - Facilitator in Raleigh, NC

    I worked at Old Navy part-time (less than an year)

    Pros

    Pay, fast pace, nothing else

    Cons

    Not enough hours, changing schedule, rude employees, harassment, ect.

    Advice to ManagementAdvice

    Make sure to sell those cards because that's all they care about.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    costumer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy part-time (more than 5 years)

    Pros

    They are very flexible and willing to work with you. I am a college student and Gap inc allows me to transfer back and forth between states. There are no real promotions unless you want to be in a leadership position.

    Cons

    You are required to work black Friday. The holiday season can be very stressful but it is part of retail. I have worked for gap inc for 5 years and feel as if they have provided sufficient training for all the positions that my job requires.

    Advice to ManagementAdvice

    There is lots of favoritism at both of the stores I work at which bogs down the employee atmosphere.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Loved it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Saginaw, MI
    Former Employee - Sales Associate in Saginaw, MI

    I worked at Old Navy part-time (more than an year)

    Pros

    Discount, co-workers, time-off, emailed schedule

    Cons

    Working Thanksgiving and Easter, Black Friday, messy customers

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Fun and energetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ASM in Cherry Hill, NJ
    Former Employee - ASM in Cherry Hill, NJ

    I worked at Old Navy full-time (more than 5 years)

    Pros

    The people and the general environment

    Cons

    Gossip, favoritism and mis-communication from upper leaders

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    old navy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cash Handler in Orange, CA
    Former Employee - Sales Associate/Cash Handler in Orange, CA

    I worked at Old Navy part-time (more than 3 years)

    Pros

    good pay, fun work, nice people, employee discount made buying clothes easier. Incentives when selling old navy cards, easy to move up

    Cons

    at times the work can be slow and boring. depending on the location the store may not be around for long i have seen many locations shut down while working for old navy.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in Wheeling, WV
    Current Employee - Old Navy Sales Associate in Wheeling, WV

    I have been working at Old Navy part-time (more than an year)

    Pros

    Great people to work with, lead back, very family like. Willing to work around school or other jobs.

    Cons

    Most are part time jobs. Only have 3 full times at my store and they managers.

    Advice to ManagementAdvice

    Let people be PRN where they can be called in when someone calls off. So someone that loves old navy can still work there and have a full time job somewhere else.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Company that does more with less and less..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy

    Pros

    Pay was outstanding, people were incredible.

    Cons

    Company is so hell bent on being ahead of national pay increases to part time employees, they are pushing out the top end managers, regardless of ability and results..

    Advice to ManagementAdvice

    When decisions have a negative impact, even on a few, you can longer call it a win/win. Thanks for the 10 plus years of experience ......

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