Old Navy

  www.oldnavy.com
  www.oldnavy.com

Old Navy Reviews

Updated November 25, 2014
Updated November 25, 2014
1,450 Reviews
3.3
1,450 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
363 Ratings

Review Highlights

Pros
  • You also receive generous discounts from Old Navy, Gap and Banana Republic (in 99 reviews)

  • The staff is fun to work with and there is an incredible employee discount (in 133 reviews)


Cons
  • Performance is based mostly of off how many Old Navy credit cards you sell (in 133 reviews)

  • Must know how to prioritize your time to achieve work-life balance along with respective DOR (in 31 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    boo this place is trash

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Old Navy part-time

    Pros

    they give you american currency

    Cons

    pretty much everything that happens

    Advice to ManagementAdvice

    don't suck

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Old Navy

    Pros

    Making good friends, learning a lot of new things and gaining experience

    Cons

    Store manager does not try to work with your availability, plays favoritism, expects too much from you when you know your limitations to working there.

    Advice to ManagementAdvice

    Try to understand that people have a life outside the store and that they might have another job, communicate and work with the people want to work there. Also to stop the favoritism, that is unprofessional.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Ehhhh..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate in Brooklyn, NY
    Former Employee - Old Navy Sales Associate in Brooklyn, NY

    I worked at Old Navy part-time (less than an year)

    Pros

    Great discount..
    ( I have to enter more than five words.. So here you go. )

    Cons

    I applied for full time and they put me in for seasonal.
    I told them my availability was for a specific time and they didn't respect that.
    The hours I would work in a day at some other place they would give me for the week.
    They hire too much people and don't have enough hours for anybody.
    15 minute breaks !
    They expect you to knock out the whole store in two seconds and fold great.

    Advice to ManagementAdvice

    Your employees work hard, extend the break, and raise the pay and hours.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shipment in Atlanta, GA
    Former Employee - Shipment in Atlanta, GA

    I worked at Old Navy part-time (less than an year)

    Pros

    The people you work with are charaters

    Cons

    Management was horrible at the store I was at

    Advice to ManagementAdvice

    Make sure you do background checks on all who are employed there b/c I was sexually harassed by a manager at the store u was at

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Pushing credit cards when you know it's a disadvantage to the customer is poor customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Old Navy Sales Associate in South Newington, NH
    Current Employee - Old Navy Sales Associate in South Newington, NH

    I have been working at Old Navy part-time (less than an year)

    Pros

    Employee discounts during sales are awesome.

    Cons

    Nothing matters (customer service, recovery, etc.) if you are not selling enough credit cards. Selling credit cards to customers when you know Old Navy is robbing them with the rates they offer leaves you with a horrible feeling at the end of the day.

    Advice to ManagementAdvice

    Stop disciplining (talking too) the employees who are actually doing a good job (i.e. customer service/recovery) just because they are not selling enough credit cards.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Part time only, no benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Old Navy part-time (more than an year)

    Pros

    Fun environment if you're a teenager.

    Cons

    Management treats older employees poorly, hours get cut with no warning, no full time positions offered, no benefits for part time, unreasonable expectations for performance. I was personally told I could not work for Target part time over the holidays unless I quit. At the time I was being supplemented by unemployment and Old Navy was only giving me 8 hours a week. They stopped scheduling me and the managers would never return my calls. The store manager took a lot of vacations and was never in when I came by. I found a full time job somewhere else so stopped bothering.

    Advice to ManagementAdvice

    Your stores look awful because there's no sense of ownership. Part time workers will only care part time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sellebrity in South Portland, ME
    Former Employee - Seasonal Sellebrity in South Portland, ME

    I worked at Old Navy part-time (less than an year)

    Pros

    Pay is $9.00/hr and they give generous breaks. Fun to work with customers

    Cons

    Scheduling is so unpredictable it's impossibel to have a personal life. They email your schedule to you and they give you hours That you can't work due to availability and then get angry about you trying to get people to cover shifts all the time.

    They treated me terribly because I apparently wouldn't work hard enough and they didn't see any potential in me and the way they fired me was over phone and said "I think it's in the best intrest of both parties"

    When I worked there they gave me my "30 day review" only after 2 weeks and basically told me I'm terrible at my job and I need to step up or else they'll Fire me. Now hear me out- I was working my butt off there and often was picking up after the other employees that have been there for years, so then after my review I would end up overworking myself to the point where I'd be so physically exhausted from 10 hour shifts every day.

    This job ruined my view of old navy. I thought this company was amazing, but I would never ever reccomend this job to anyone. The managers don't do any real work, they just walk around critiquing every employee. They really take a toll on your self confidence.

    Advice to ManagementAdvice

    Actually train employees, they simply explain things then leave you alone. Teach people to be a cashier sooner because I didn't learn until 3 weeks later.
    Managers are pampered and need to really do work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    LIARS!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Old Navy Sales Associate in Watchung, NJ
    Former Employee - Old Navy Sales Associate in Watchung, NJ

    I worked at Old Navy part-time (less than an year)

    Pros

    They offer you discounts at all Gap Inc stores

    Cons

    You don't get any hours.
    No one is full time.

    Advice to ManagementAdvice

    Don't offer people hours you can't actually provide!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    very disappointed with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Windsor, ON (Canada)
    Former Employee - Sales Associate in Windsor, ON (Canada)

    I worked at Old Navy part-time (more than 3 years)

    Pros

    -discount at ON, gap and banana republic stores worldwide
    -cute clothes
    -you might get a slight raise every year at your "focal"... maybe 20 cents
    -stores close by 9-10pm so you can still go out after a shift

    Cons

    -management is arbitray and inconsistent with discipline (favortism)
    -management is inconsistent with rules and policies
    -few to no shifts per week, except for december
    -no opportunity to advance even having experience and desire
    -management harasses staff to the point people have to quit
    -management disciplines staff unfairly/without cause

    Advice to ManagementAdvice

    -be consistent with rules and policies and don't harass your staff or discipline without cause or b/c you're personally mad at someone
    -don't hold all store meetings on holiday weekends
    -stop the favortism
    -hire more competent staff to do signage b/c rightly so customers will complain loudly when it's incorrect

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Love Turned Lack Luster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in West Des Moines, IA
    Former Employee - Sales Associate in West Des Moines, IA

    I worked at Old Navy part-time (more than 3 years)

    Pros

    Fun People to work with, built lasting relationships

    Cons

    Management is awful. Horrible Pay, Hard to move up.

    Advice to ManagementAdvice

    My advice would be to stop being so gossipy and focus on the talent and hard work going into the store.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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