Old Navy
3.1 of 5 1,080 reviews
www.oldnavy.com San Francisco, CA 1000 to 5000 Employees

Old Navy Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.1 1,080 reviews

                             

81% Approve of the CEO

Old Navy President & CEO Gap, Inc. Glenn K. Murphy

Glenn K. Murphy

(224 ratings)

58% of employees recommend this company to a friend
1,080 Employee Reviews
in

Review Highlights

Pros:
  • "25% off the store and 50% off of Gap and Banana Republic merchandise"
    in 80 reviews
  • "I enjoy the people I work with, the employee discount and the fun atmosphere"
    in 105 reviews
Cons:
  • "It makes it stressful as in this day people do NOT want/need more credit cards"
    in 110 reviews
  • "Especially since most of us were working part time for a few hours a week"
    in 52 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great Experience

Anonymous Employee (Current Employee)

I have been working at Old Navy

ProsAtmosphere is great within the store

ConsUpper management not connected to the retail floor

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Overnight stock

Overnight Replenishment Team (Former Employee)
Levittown, NY

I worked at Old Navy part-time for less than a year

ProsNo dealing with customers. Great if you are a night person and don't like waking up early. Can have the whole day and night before for friends and family. Waste zero sunlight by being inside!

ConsSometimes worked until 4am or later.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Associate

Anonymous Employee (Former Employee)

I worked at Old Navy part-time for more than a year

ProsNone that I could think of

ConsLow morale, low pay, low hours

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sales associate seasonal

Anonymous Employee (Current Employee)

I have been working at Old Navy

Prosflexible hours, comfortable environment.

Consthe perks were not that great. Compensation was average

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

Customer Service

Customer Service Associate (Current Employee)
Miami, FL

I have been working at Old Navy part-time for more than a year

ProsGreat managers and Coworkers. Flexible with scheduling

ConsDealing with customers can be quite frustrating. Lots of specialized training with little to no use for it.

No, I would not recommend this company to a friend

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Customer Service Rep

Customer Service Associate (Former Employee)
Tallahassee, FL

I worked at Old Navy part-time for more than 3 years

ProsThere were flexible hours with school schedule, a positive and energetic work environment, great coworkers, and the discounts were also a plus.

ConsI was 'promoted' twice during my three years there - Given more responsibility and direct reports. Throughout all this, i kept being told I would get a raise, but never did.

Advice to Senior ManagementIf you give someone more responsibility, ensure that their compensation is adequately in line with their role.

Yes, I would recommend this company to a friend

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Uhn

Anonymous Employee (Former Employee)

I worked at Old Navy

ProsThe offered great hours...pay was ok

ConsLeadership never agreed on anything

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  • Approves of CEO

 

Great place to work..

Operations Manager (Former Employee)
Washington, DC

I worked at Old Navy full-time for more than 10 years

ProsGood people + good benefits = great place to work. Work-life balance is not just talked about, it happens.

ConsMostly part-time employees, but if you can get full time, grab i.

Advice to Senior ManagementKeep it up

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • No Opinion of CEO

 

Fun when the right people are working, constant management turnover, little reward for hard work.

Seasonal Sellebrity (Current Employee)
Portland, OR

I have been working at Old Navy part-time for more than 5 years

ProsPretty flexible scheduling if they like you, considerable discount at all gap stores, if the right people are around it can be a lot of fun.

ConsSome days during busy seasons can just be exhausting, any chances to move up the ladder sucked because the pay increase was minimal and the managers all obviously hated their lives - why would you want to be a part of that?

Advice to Senior ManagementDifferent training theories and practices come down the pipe every year. It's a little hard as an employee to take these changes seriously when they're gone in the next month. Maybe better, smaller case studies of processes to see if they really work before rolling them out.

Have realistic expectations of employees! Pushing idealistic stuff makes employees feel incompetent and not valued.

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Horrible Employees

Anonymous Employee (Former Employee)
Idaho Falls, ID

I worked at Old Navy part-time for less than a year

ProsWorking with the customers only.

ConsThe employees that worked in my little town, were horrible and I was harassed and talked down to when I worked there.

Advice to Senior ManagementI would consider this company doing extensive background checks before any one gets hired.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Old Navy reviews and ratings — including employee satisfaction and approval rating for Old Navy CEO Glenn K. Murphy. All 1,080 reviews posted anonymously by Old Navy employees.