Old Navy Reviews

Updated September 3, 2015
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3.4
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Recommend to a friend
Approve of CEO
Old Navy President & CEO Gap, Inc. Glenn K. Murphy
Glenn K. Murphy
580 Ratings

Pros
  • Plus- that you get discount at gap and banana republic (in 103 reviews)

  • Employee discount for all GAP branches was good (in 138 reviews)

Cons
  • Highly pressured to sell credit cards (in 137 reviews)

  • No work life balance 10-17 hr days (in 34 reviews)

More Pros and Cons

2,160 Employee Reviews

Sort: Popular Rating Date
  1. Ops Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in New Orleans, LA
    Current Employee - Operations Manager in New Orleans, LA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Old Navy full-time

    Pros

    Great discount lots of growth potential lots of structure if your looking for a place that will provide a sound structure

    Cons

    Lot of work store managers usually do not hold staff accountable. Store managers spend a lot of time in back office and not enough on the sales floor or developing their teams

    Advice to Management

    Spend more time developing sales associates as well as hold their management teams equally accountable and be a bigger presence in the building.


  2. For college kids

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate Roseville in Minneapolis, MN
    Current Employee - Stock Associate Roseville in Minneapolis, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Old Navy (More than a year)

    Pros

    Discounts, good pay, can have short shifts

    Cons

    Managers take all the hours


  3. Good place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Cranston, RI
    Former Employee - Anonymous Employee in Cranston, RI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Old Navy (Less than a year)

    Pros

    employees are nice, decent pay, good atmosphere.

    Cons

    overtime during the holidays, everyone must work together to make sure the store is neat and organized before closing.


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  5. Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Old Navy Sales Associate
    Former Employee - Old Navy Sales Associate
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule. Supportive leadership. Opportunities for advancement. I worked at old navy while working on my bachelors and they were very accommodating. Once I graduated, they offered me a full time position

    Cons

    I can't think of any


  6. Eh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Logistics Associate in Rancho Cucamonga, CA
    Current Employee - Logistics Associate in Rancho Cucamonga, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Old Navy part-time (More than a year)

    Pros

    Never a dull moment

    Cons

    No management skills. No hours.

    Advice to Management

    Please extend your knowledge of what it means to be a leader.


  7. sales associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Old Navy (More than 8 years)

    Pros

    flexible hours and great co-workers.

    Cons

    their are no cons with this company.

    Advice to Management

    listen to your employees opinions and ideas on certain subjects.


  8. Co-workers are the best part of the job, might not be worth it though

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Shipment/Fitting Room
    Current Employee - Cashier/Shipment/Fitting Room
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Old Navy part-time (Less than a year)

    Pros

    Fellow employees keep the day going during hard times. Employment is fun in the beginning. The interview is extremely easy, they don't hassle people too much about their age or having no former job experience. This would be a good job for a teenager who is still dependent on their parents who only needs a little spending money. Not much though. Good experience if you want to break out into the retail industry.

    Cons

    There's many of them, mostly involving the managers. They will give each person instructions and you'll never see them again throughout your shift, UNLESS you''ve made a mistake, then they will magically show up out of thin air. I suggest you ask other employees for help cause managers will get an attitude if you haven't learned the entire store process after 2 hours of training. The shifts are unpredictable. Expect to get a single 4 hour shifts per week during slow seasons. The only way to get extra hours is if you do early morning shipment @ 6am. Which is brutal, about 3x as much work with the same pay. And the shifts come and go, shipment only happens about once a month for a few days.

    Advice to Management

    Arrogance or stupidity is fine by itself. I can handle just an arrogant or just a stupid person, but when they mix together your headed for a plethora of employees who want to quit and who no longer care about the company. Be an informed manager or you'll have people talking a ton of crap behind your back and wishing for your downfall.


  9. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waco, TX
    Former Employee - Anonymous Employee in Waco, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The discount they offer is a nice perk. Whenever Old Navy required us to work on holiday's they provided meals for the employees, usually a free themed t-shirt, as well time and a half pay.

    Cons

    After working there for 3 years and being trained to work shipment, register, signage, and cash handle yet I made less than majority of the floor only sales associates. The quality of management varies depending on the location (I worked at several)

    Advice to Management

    Set a standard and stick to it


  10. Lower level management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Old Navy full-time

    Pros

    My compensation was comparable or slightly above average for other retail managers in my equivalent position My manager was mostly good about honoring my vacation time

    Cons

    Upper managers took vacations on a whim, which would supersede my time off requests for things like school and vacation When my store closed I was promised a better position for compensation that was later given to someone above me Not much transparency from regional management Most associates were young and lazy

    Advice to Management

    Treat people like people instead of objects Donate old/damaged clothes to the homeless


  11. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager
    Current Employee - Department Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Old Navy (More than 5 years)

    Pros

    Front line management Interaction with customers and employees All levels of experiences accepted for new hires Internal promotion possibilities

    Cons

    Hours and payroll based upon sales No interaction with upper management Constant change No compensation/incentive plans in place

    Advice to Management

    Hire internally before looking externally for management positions will benefit the company 100% more than the current plans that are in place now



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